Sharekhan Complaints & Reviews

Address: 713103

With regards,
Dear sir, i am trying from 2 months for epfo bank details approval. Please give me epfo kyc bank details approval for online claim. Online claim request cannot be processed as present employer has not made payment in my pf account, mean to say from randstand/sharekhan..
.
Member id:- tnmas[protected],
Establishment name:- randstad india private limited,
Establishment id:- tnmas[protected]

Uan:[protected]
Mobile:- [protected].
Email:- [protected]@rediffmail.com

Sep 13, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Sharekhan Customer Care's response Hi Sanjib! We are unable to reach you on the number we have, pl send us an alternate contact number and convenient time to call.

Verified Support

Aug 13, 2018

Sharekhan Customer Care's response Hi Sanjib! We trust that our team has connected with you and addressed your queries. Do get back to us in case you need any further assistance. Thank you.

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L

lagadsandip

from Ahmedabad, Gujarat

Aug 21, 2018

From sharekhan. they first told me that we reduce your brokerage, and now they saying. your volume is not enough for reduce brokerage.

Sandip Lagad
Mobile No: [protected]
Email : [protected]@gmail.com

Reply

Sharekhan Customer Care's response, Aug 23, 2018

Verified Support

Hi Sandip! We will surely look into this for you and get back to you with an update on the same.

Sharekhan Customer Care's response, Aug 24, 2018

Verified Support

Hi Sandip! We'd like to inform you that your concern regarding brokerage is processed by the branch. Also, we have replied to the email sent by you. Do let us know if you require any further assistance.

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Address: 400083

Website: Sharekhan

There was an transaction error by your agent as he wanted to buy shares for his client (Abhishek mirgunde) but erroneously he transacted it from my account without my permission. The agent who did this is sanjeev ([protected]), i called the customer care of sharekhan and my query wasn't addressed properly also not being guided.
The guy later called me and told me that i was his mistake and will refund the amount, i shared my bank details with him so that he refund me the amount but still no reply.
Does your so called big brand sharekhan provide such kind of fraudulent services to the customers.
How can a person transact from another account without his attention.
I demand and strict action on it as early as possible or i shall lodge a complaint against your firm in the police station and make sure that you pay every penny for my loss.
I demand a refund for my loss and prompt action.
Awaiting your reply.

Kind regards,
Abhishek.

Sep 9, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Sharekhan Customer Care's response Hi Abhishek, we regret the inconvenience caused. Request you to please share your contact number/ customer ID for us to get in touch with you.

Verified Support

Aug 09, 2018

Sharekhan Customer Care's response Hi Abhishek! We have received your email and have replied on the same. Do get back to us in case you need any further assistance.

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Address: Mumbai City, Maharashtra

Website: Www.sharekhan.com

I was in a foreign country for work.in this time my membership password expired, how am i to change my password while i am in a foreign country without my india phone?
I felt like my account and password was compromised.

Please post your solution here so the public can decide for themselves how you treat your customers.
I am quite certain that you will post an automated reply to share contact details and customer id... Which i have already have

Sep 8, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Sharekhan Customer Care's response Hi! We truly understand your concern. We would require your client ID and email ID as it will enable us to assist you further. Request your understanding on this.

Aug 18, 2018

Updated by Lo D Even though you have received client id and email id, you have no concern to solve this issue... I can show you and the public (if you wish to) proof of your lack of concern for your customers

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L

loki1213

from Chennai, Tamil Nadu

Sep 12, 2018

Hi am lokesh My share Khan customs ID is=2244920 Sagar Karnataka and I have demat account in sharekhan in Shimoga branch. I need a clarification in my trading details showing over charges and wrongly going high amount so please check and need full asap I submitted regarding documents bellow.

Date=11/09/2018
Sagara

Reply

loki1213's reply, Sep 11, 2018

Check and need full asup

loki1213's reply, Sep 11, 2018

Hi am lokesh My share Khan customs ID is=2244920 Sagar Karnataka and I have demat account in sharekhan in Shimoga branch. I need a clarification in my trading details showing over charges and wrongly going high amount so please check and need full asap I submitted regarding documents bellow

Sharekhan Customer Care's response, Sep 17, 2018

Verified Support

Hi Lokesh! We trust that our team has connected with you and the details regarding brokerage charges have been sent on your registered email ID. Do let us know if you require any assistance.

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Address: Mumbai City, Maharashtra

Website: Www.sharekhan.com

I would like sharekhan to reply to the following queries specifically :

1) if a "resident indian", who is in a foreign country for a month due to work obligations, having an account in sharekhan finds himself in a situation wherein they have to change their password after the 14th day, how are they supposed to change their password?
Since sharekhan only sends a notification on india mobile number.
I don't have international roaming.

2) do "resident indians" who have an account in sharekhan not allowed to check their account in a foreign country?

Aug 31, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Sharekhan Customer Care's response Hey! We will surely help you with this. Kindly share your contact number, customer ID and email id here so that we can get in touch with you for further assistance.

Jul 31, 2018

Updated by Lo D I would like sharekhan to post a reply here itself so as to let everyone know how you play with words to a potential future customer.
Dear fellow public members, please watch this space.

Verified Support

Jul 31, 2018

Sharekhan Customer Care's response Hi, we would like to connect with you to assist you with this. Please share your contact number and customer ID here to get in touch to help you accordingly.

Aug 27, 2018

Updated by Lo D You have mischievously not answered my questions once again, i hope your future customer don't get caught in trouble when they are abroad like this
Here are my questions again and no need to explain your policy and procedures, we get that :

1) What if the customer was to stay more than a month out of the country and has no access to the indian phone number, how will you help the customer to change the password immediately?

if i feel that my account is compromised during my stay abroad, SHAREKHAN FORBIDS ANY CHANGE IN PASSWORD WHILE A CUSTOMER IS ABROAD, is that what you are saying?

2) Why has the option of online recovery changed?

3) Will sharekhan pay for any loss the customer incurs due to your not-well-thought of policies regarding changing of password?

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L

Lo D

Jul 31, 2018

I would like sharekhan to post a reply here itself so as to let everyone know how you play with words to a potential future customer.
Dear fellow public members, please watch this space.

Reply

L

Lo D

Aug 2, 2018

Can you please reply to my complaint??
Are you saying that your customer are not allowed to keep a track of their portfolio when they are in a foreign country and the password has expired?

So sharekhan mean to say if i feel that theur customer account is compromised during their stay abroad, SHAREKHAN FORBIDS ANY CHANGE IN PASSWORD WHILE A CUSTOMER IS ABROAD, FOR e.g. Singapore ?
SHAREKHAN WANTS THEIR CUSTOMER TO LOOSE CONTROL OF THEIR ACCOUNT AND THEIR PORTFOLIO WHILE THEY ARE IN A FOREIGN COUNTRY, JUST BECAUSE THEY FEEL THEIR (NOT WELL THOUGHT ) POLICY SAYS SO

Your team should carry the responsibility and bear the losses incurred for not reminding your customer to change their password in this regard.

We are not always able to track your policies which keep changing every other week.

We need accessibility to our own account whenever we want.

Reply

Sharekhan Customer Care's response, Aug 6, 2018

Verified Support

Hi! Your contact details and email ID will enable us to assist you with your concern. Kindly share the same so that we can get in touch with you.

L

Lo D

Aug 7, 2018

Can you please share your solution here?

Or are you going to repeat the same message of sharing my contact details again?

Reply

C

Chirag Beladiya

from Surat, Gujarat

Aug 14, 2018

Sub broker Name : Vaibhavbhai(Sub broker) (Bhavnagar-Gujarat)

Such person has not reply satisfactory of my Query although asked a many of times.

MY Account Name : Kiranben Beladiya
Client ID : 83488213

Reply

Sharekhan Customer Care's response, Aug 16, 2018

Verified Support

Hi Chirag! We will surely assist you further. We have made a note of your details and will get in touch with you.

Sharekhan Customer Care's response, Aug 17, 2018

Verified Support

Hi Chirag! We trust that our representative contacted you and your concerns regarding investment in IPO have been addressed. Do get back to us in case you need any further assistance. Thank you.

L

Lo D

Aug 23, 2018

Can you please solve my problem which was listed nearly a month ago?
For the benefit of the viewing public here is my problem which sharekhan doesn't seem interested in solving.
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Stock MarketSharekhan changing of password online absent, only through phone
Sharekhan — changing of password online absent, only through phone

5 Reviews
Lo D on Jul 28, 2018
Submit a Complaint
I would like sharekhan to reply to the following queries specifically :

1) if a "resident indian", who is in a foreign country for a month due to work obligations, having an account in sharekhan finds himself in a situation wherein they have to change their password after the 30th day, how are they supposed to change their password?
Since sharekhan only sends a notification on india mobile number.
I don't have international roaming.

2) do "resident indians" who have an account in sharekhan not allowed to check their account in a foreign country?

Reply

Sharekhan Customer Care's response, Aug 24, 2018

Verified Support

Hi! As per our policy, OTP password would be sent only to registered mobile number. If the customer does not want the password to get expired, he has to change the password before the expiry of 30 days. Please note that the password expiry has been revised to 30 day from 14 days.

To change the membership password before the expiry, please visit : www.sharekhan.com > Profile > Change Membership password or else post expiry of 30 days, system would prompt a message stating password has expired and you may change the password from login page itself.

Currently there is no restriction from accessing the Sharekhan account by Resident Indian from a foreign country however, it would depend on the cyber laws of the country in which customer is based.

L

Lo D

Sep 26, 2018

Please try to understand your customers predicament!
If your customer finds that the 30th day has lapsed, with regards to your policy of changing passwords, and he doesn't have International roaming, how does your customer change his password?

2nd situation - > If your customer travels abroad and wants to change the password since he suspects that his password is compromised, how does he change the password from a foreign country? In this case too the customer doesn't have international roaming.

Reply

Sharekhan Customer Care's response, Oct 22, 2018

Verified Support

Hi! We would like to inform you that the OTP password would be sent only to registered mobile number. If a user wishes to change his password, then he has to keep his registered mobile number active, where he would get the OTP for further procedure. Thank you.

Lo D's [Complaint's author] reply, Nov 25, 2018

Does anyone in sharekhan understand written English? Does anyone have any kind of concern regarding what problems sharekhan is putting the customer through with your ill-thought off policies regarding password change?

Please try to understand your customers predicament!
If your customer finds that the 30th day has lapsed, with regards to your policy of changing passwords, and he doesn't have International roaming, how does your customer change his password?

2nd situation - > If your customer travels abroad and wants to change the password since he suspects that his password is compromised, how does he change the password from a foreign country? In this case too the customer doesn't have international roaming.

Sharekhan seems to efficient in training their staff in replying like parrots, copy and paste nonsense.
Please try to read and understand the problem at hand and change your policies to be more customer friendly and customer oriented and not because your less knowledgeable manager has developed some idea and sharekhan finds it a necessity to implement nonsense policies.

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Address: 382007

Hi i m brijesh azad i have given a cheque of rs. 10000 to sharekhan associate or dsa, he deposited cheque and now money is not shown either in my trading account or my bank account. I could not use myoney for any transaction...
Fellow told me that as the account is not linked the cheque amnt is not credited.in fact i gave my two accounts for the same trading account.
If account is not linked how sharekhan can deposit the cheque given?
He asked me to give bank details of the same cheque.
Please help me to sort out this problem

Sep 4, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Sharekhan Customer Care's response Hi Brijesh, we'll surely assist you further. Please send in your contact number/customer ID here and we will get in touch with you accordingly.

Verified Support

Aug 02, 2018

Sharekhan Customer Care's response Hi Brijesh! We believe that our team has connected with you and as requested, kindly forward your bank statement for us to take this further. Do get back to us in case you need any further assistance. Thank you.

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B

brijeshazad

from Ahmedabad, Gujarat

Jul 30, 2018

my id is 2041636 and mobile no is [protected] and [protected]
pls check my account details if you can

Reply

Sharekhan Customer Care's response, Jul 31, 2018

Verified Support

Hi Brijesh, thank you for sharing your details. We'll get in touch with you for further assistance.

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Address: 713103

Website: [email protected]

With regards,
Dear sir, i am sanjib kumar pramanik, UAN No.[protected]. I doesn't get epfo Bank Details Approval for online claim from 1 month. KYC submitted by me, also Online claim request cannot be processed as, Present employer has not made payment in my PF account.

Please give me Bank Details Approval as soon as possible for online claim.

Ph. No.- [protected], Please Call.
Email- [protected]@rediffmail.com...

Jul 31, 2018

Complaint marked as Resolved

With Regards, Dear sir, I am trying from 2 months for EPFO Bank details approval. Please give me EPFO KYC Bank details approval for online claim.Online claim request cannot be processed as Present employer has not made payment in my PF account, mean to say from Randstand/Sharekhan.. . Member ID:- TNMAS00357910000391222, Establishment Name:- RANDSTAD INDIA PRIVATE LIMITED, Establishment ID:- TNMAS0035791000 UAN:- 100820591969 Mobile:- 7718290997. Email:- [email protected]

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Sharekhan Customer Care's response Hi Sanjib! We have checked, and as per our records, your bank details have been linked to the PF account. Be assured we have submitted all the required details.

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X

X barani

from Alappakkam, Tamil Nadu

Jul 31, 2018

Amount of RS.1000 was debited in my axis bank savings account but not credited in my Sharekhan mutual fund.

Reply

Sharekhan Customer Care's response, Aug 1, 2018

Verified Support

Hi Barani, we will surely look into this for you. Kindly send in your contact number and customer ID here. It will help us connect with you for further assistance.

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Address: 713103

Website: [email protected]

With Regards, Dear sir, I am trying from 1 month for EPFO Bank details approval. Please give me EPFO KYC Bank details approval for online claim.Online claim request cannot be processed as Present employer has not made payment in my PF account.

Company:- TNMAS[protected] - RANDSTAD INDIA PRIVATE LIMITED
UAN:[protected]
Mobile:- [protected], Please call me.

Sep 4, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Sharekhan Customer Care's response Hi Sanjib! We have checked, and as per our records, your bank details have been linked to the PF account. Be assured we have submitted all the required details.

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Address: Bangalore, Karnataka, 560003

Website: strade.sharekhan.com

Hi Team,

Today (12th July 2018) I visited sharekhan office branch in Malleswaram, Bangalore the branch manager over there by name Harish Bhat ([protected]@branch.sharekhan.com) is very arrogant and harsh, he tells me that I can't visit the branch for trading.

Although there is a terminal and a broker in the office.

I have an account in other broking agency but I have never been treated like this. If this is the case I need to close my current account in Sharekhan and move to a different broker.

Regards,

Vivek

Aug 14, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Sharekhan Customer Care's response Hi Vivek, We apologize for the inconvenience caused and will surely look into this for you. Kindly share your contact number/customer ID here so that we can get in touch with you for further assistance.

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Address: Kolkata, West Bengal, 700040

Website: www.sharekhan.com

I, ankit raj, pan no.-ciopr2158a, was facing problem of non-availability of credit offered from sharekhan. For which i have continuously calling mr. Partha basu, a representative at kolkata office but he always says that he will tell afterwards and disconnected my call and from then not picking my call. This is going on for past 2-3 days. This irresponsible behavior of sharekhan is miserable and i strongly want a person to resolve my issue

Aug 6, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

Sharekhan Customer Care's response Hi! We regret the inconvenience caused and will surely help you with your concern. Kindly share your contact number/customer ID here as it will enable us to connect with you.

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A

A tripti8

from Bengaluru, Karnataka

Jul 10, 2018

I have transferred 3k from bank to sharekhan account, after 2 days, its showing only 1800 balance, and I am not able to withdrawal that money. this is not the first time.
after that i called to customer care they are not responding.
please suggest me what i can do.

Reply

Sharekhan Customer Care's response, Jul 11, 2018

Verified Support

Hi Tripti, we will surely look into this for you. Kindly share your contact number/customer ID here, so that we can get in touch with you for further assistance.

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Address: Ahmedabad, Gujarat, 380061

They have been sold my stock rcom with out my knowledge,
Resulting i got loss of rs. Aprox. 50, 000/-
Now they said that it is due to our system we can not help you.
You are requesting to help for my refund.
At the time of account opening they should explain every term & conditions in details to the customers.
All term & conditions are made by company for to save the own skin.

Thanks & regards

Jul 14, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Sharekhan Customer Care's response Hi! We’ll surely look into this. Request you to share your contact number/customer ID to help us assist you with your concern.

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Address: Mumbai City, Maharashtra, 400061

I do not have any account with sharekhan at all but they continue sending me amc bills. Showing dp id in 300513/dpid[protected]
Have advised them that am a senior citizen of age 80 years and my husband who expired years ago had cosed all accounts of stock trading including sharekhan ten or more yerars ago. Had called their customer service office and advsied them time and agian but they refuse to stop sending me thiese invoices which are not legal andas have no active account with them.

Please stop this immediately and reverse any and all charges as am not liable for same.
Regards
Jasvanti babulal sangani

Jul 14, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

Sharekhan Customer Care's response Hi Ms. Sangani! Allow us to look into this. Kindly share your contact number so that we can get in touch with you for further assistance.

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Address: 110089

Hello concern,

Please to inform you that i am holding a equity account with you and my id is 1398441.

This is very unfortunate to inform you that for the last couple of months i am regularly asking about the monthly interest debit detail from my account my do not get any single reply from your side.

Initially i was asking from ankit about the interest debit detail but every time he was on leave and i did not get the details after that i asked from manish about march and april’2018 month interest details but again i don’t get any calculations and details.

As per my i always maintain funds and often used any credit from you but every month you have charged more than 2500/- to 4000/- from my account as monthly interest.

I really fed up with your services so i hereby request you that kindly close my account of priority basis and transfer all the funds to my yes bank account and transfer all my stocks to my globe capital account, my globe id is ea 405.

If you need any further detail to transfer funds and stocks then let me know without any delay.

Expecting for your kind and immediate action.

Best regards,

Sunil chandna
[protected]

Jul 7, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Sharekhan Customer Care's response Hi Sunil! We tried calling you on the given number but the call went unanswered. We have responded to your email. Request you to check the same.

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P

poojaryc

from Mumbai, Maharashtra

Jun 6, 2018

W35312
dear sir
i am complaining about your late payment charges and brokerage which is very much high . i had already complained in your thane branch by oral way but of no use .
please do favourable changes. i am a very old customers of yours.
thanking you sir.

Reply

Sharekhan Customer Care's response, Jun 12, 2018

Verified Support

Hi Pooja, we understand that our representative got in touch with you and has been able to clarify your queries regarding brokerage. Do let us know if you need any further clarification. Thank you

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Address: 140604

Hello,
I m himanshu, have a dmat account in sharekhan. I am trading in intraday.. Today i have short 200 shares of just dial on 579. After some tim it would reach 620 for few minutes, later on it was going down but as the price goes down approx. At 600. I planned to buy the 200 share of just dial with a loss of rs4200. But as i tried to buy the 200 shares, its already bought by sharekhan’s staff on the price of 623 of 200 shares. Its too weird, stupidity, trade did by sharekhan team without my permission..
This is such a non sense work. I will closed mine and my all friends dmat account from sharekhan and put a complaint for such stupid work. There is no limits, no boundaries, they can sell anyone shares without any notice. Even at huge loss to the customers. I think guys there is a huge profit of company in these work to sell the shares without the permission.
I hope everyone understand my point and plz if anyone do tradiing through sharekhan. Be alert and take full information before...
Thnx
Himanshu

Jul 12, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Sharekhan Customer Care's response Hi Himanshu! We'll surely look into this for you. Kindly share your contact number so that we can get in touch with you for further assistance.

Verified Support

Jun 11, 2018

Sharekhan Customer Care's response Hi Himanshu! We trust that our representative has connected with you and explained about the risk square off policy. Do get back to us for any further help.

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H

Himanshu messi

from New Delhi, Delhi

May 31, 2018

hello .
my contact number is [protected]...
i want my money back.. its was happened 2nd time with me...

Reply

Sharekhan Customer Care's response, Jun 6, 2018

Verified Support

Hi Himanshu! Thank you for sharing your contact number. We'll surely connect with you for further assistance.

S

sounderarajan dashinamoorthy

from Thiruvananthapuram, Kerala

Jun 4, 2018

Full of false commitment and irritating customer care

Reply

Sharekhan Customer Care's response, Jun 6, 2018

Verified Support

Hi Sounderarajan! ! Request you to elaborate your concern in detail so that we may help you accordingly.

P

Pritesl

from Betma, Madhya Pradesh

Jun 27, 2018

Dear sir,

my name is pritesh mistry . 2 year ago i give certificate to sharekhan sub broker . After some time i give request for release my nism certificate but still sharekhan use my nism certificate. So please help me for released it. i contact to branch but they never response. its very bad thing from sharekhan.

Reply

Sharekhan Customer Care's response, Jul 2, 2018

Verified Support

Hi Pritesh, we would like to inform you that your NISM Certificate has been released from Sharekhan. Do get back to us for any further help.

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Address: 110088

Hi,

I'm vicky daswani. The worst service you are providing. I will not prefer your company at all. My concern is one of friend started training through sharekhan so, i decided to download the app and i received a call from one of your employee.

Earlier he was so nice. Sir we are offering you demat account free, daily trading ia free. Everything is free i asked him is their any charge he said no sir. One day i decided to provide him my documents but before that i checked their is a brokerage charge for trading so your employee done wrong commitment. When i informed him that i have changed my mind as of now i don't want to open account. The way he was talking to me kindly check attachment.

Is it the way of your company to deal if the customer is not ready for the deal. I will post this chat on every social media site.
I'm also an employee and i'm working in marketing profile. I know how to deal with customer with good customer service.
I was planning to get the knowledge of trade then i will start trading but now i will suggest anybody.

Your employee name - vinay

Regards
Vicky

Jul 13, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Sharekhan Customer Care's response Hey Vicky! Sorry to have disappointed to you. Kindly share your contact number so that we can connect with you to discuss on this further.

Verified Support

Jun 12, 2018

Sharekhan Customer Care's response Hi Vicky, our executive is constantly trying to get in touch with you regarding your concern but is unable to get a proper response. Do let us know if you need any clarifications, we would be glad to help you. Thank you!

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V

Vicky daswani

from New Delhi, Delhi

May 30, 2018

Contact No.- [protected]

Reply

Sharekhan Customer Care's response, Jun 6, 2018

Verified Support

Hi Vicky! Thank you for sharing your contact number. We will surely look into your concern and connect with you for further assistance.

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Address: Mumbai City, Maharashtra, 400089

Dear Sir/Madam
Kindly refer the below trail mail,
I have at least requested 5 to 6 time from the month of Mar-18 till the date nothing is happened, So please refer the below mail and do the needful asap.
With Brgds
Ravi Naidu
From: "Vijay Karandikar"
To:
Date: 04/26/2018 04:04 PM
Subject: FW: Refund (Ravikumar Naidu)

Dear Mr. Naidu,
As per the current status, I haven`t received the approval of your refund request yet, I have processed the same again and I will upfrontly revert you in case I get any positive reply.
Thanks & Regards;
Vijay Karandikar.
Education Counselor
Online Trading Academy

4th Floor, ‘C’Block, Phoenix House,
Phoenix Mills Compound, Senapati Bapat Marg,
Lower Parel(w).Mumbai400-013.
vijay.[protected]@sharekhan.com
www.tradingacademy.com

[protected]| Direct
[protected] | Mobile

Dear Mr Vijay,

This is an humble request for Refund my amount Rs 5000/- Which was paid on 28th -Jan -18 by Credit card Tx Certif : 69CB8E6066BA3B3A.
I m unable Enroll or attend for Online Trading due to Money & Personal problem from my end.

So Kindly do the needful as soon as possible.

Thanks
With Best Regards
Ravikumar Naidu.
Mailto: ravikumar.[protected]@tcs.com

Jun 30, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

Sharekhan Customer Care's response Hi Ravi! We have reverted on the email sent by you regarding your concern. Do let us know if we may be of any other help. Thank you.

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Address: New Delhi, Delhi, 110015

Website: Share khan

Respected sir or mam i want complaint about mr tilak tyagi your delhi employ he is asking me about my documents ill send him all but he is ask about my wife dp means whats app pic and he ask my personal relatonship why he asked ill complaint about share khan because no 1 asked about my personal life i dnt give permision to any 1 pls ask him dnt call me again his no is -[protected]

Jun 26, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Sharekhan Customer Care's response Hi Akash! As per our conversation, we trust that your concern has been addressed. Do get back to us for any further help.

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smita dash01

from Bhubaneshwar, Odisha

May 29, 2018

I have contacted the branch personal about closing the dmat.and provide me a confirmation lette.As i am not using it seems initialization plz help me out to make the wavier of AMC . As i had already said to close the account verbally in the year 2017 itself help me in this matter.But now when i want the closer letter they ar denying me.

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Sharekhan Customer Care's response, May 30, 2018

Verified Support

Hi Smita! Request you to share your contact number/customer ID and we'll surely connect to assist you further with your concern.

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Address: Gandhinagar, Gujarat, 382845

Dear sir/madam,

I have my demat account in sharekhan and before few days trading happen in my account without my permission. Broker has buy 2000 shares of pc jeweller in my account ane sold it and by doing this he has booked a loss of rupees 1, 02, 000. After discussion with him he is not able to reaolve this ane giving unuseful suggestions. Kindy resolve this complaint on urgent basis. Because it is not a small amount which a person can bear without his/her mistake.

Jun 30, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Sharekhan Customer Care's response Hi Vinita! We'll surely check this for you. Kindly share your contact number and customer ID so that we can connect with you for further help.

May 22, 2018

Updated by Vinita J Manganani [protected] is my contact no. And my customer id is 1941473

Verified Support

May 24, 2018

Sharekhan Customer Care's response Hey Vinita! Thank you for sharing your details. We'll get in touch to assist you further with your concern.

Verified Support

May 25, 2018

Sharekhan Customer Care's response Hi Vinita! Basis our conversation, your concern has been taken care off. Be assured, the same will be addressed. Do get back to us if you require any further assistance.

Verified Support

May 30, 2018

Sharekhan Customer Care's response Hi Vinita, as per our conversation on call, we trust that you'll be visiting the branch with regards to your concern. You may connect with us in case you require any other help.

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Vinita J Manganani

from Valsad, Gujarat

May 22, 2018

[protected] is my contact no. And my customer id is 1941473

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V

Vinita J Manganani

from Valsad, Gujarat

May 28, 2018

Still I didn't get any resolution.. Do needful ASAP.

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S

sheteamar

from Pune, Maharashtra

May 29, 2018

I Have followed several times to close my account. I gave written application but till they have not closed the account.

Please check and close my account. I have never used this account . I do not know when it is open and by whom?

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Sharekhan Customer Care's response, May 30, 2018

Verified Support

Hi! We'll surely look into this for you. Kindly share your contact number/customer ID so that we can connect with you for further assistance.

V

Vinita J Manganani

from Valsad, Gujarat

May 31, 2018

I have talked with concern person and his boss also on the phone but they are asking solutions to me and branch is 60 km far from where I am living and 85 km far from where I working so it is not feasible for a person who is working to go 60 or 80 km far. So request you to guide your staff ane suggest them resolve my issue ASAP instead of asking solutions to me.

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V

Vinita J Manganani

from Valsad, Gujarat

Jun 11, 2018

Still I have not got any solution for the same. It's almost above one month and this is not a small amount. Do understand my situation and resolve it ASAP. Now i am fed- up from all these things.

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Address: Chennai, Tamil Nadu, 600095

Hi,

I'm a customer of sharekhan with Customer ID- 222433, Name - Shalini S

This is regarding an unauthorised deduction of money (i.e 413Rs) from my bank account from sharekhan.

Please Find all attachments that helps to explain the situation. I need an immediate explanation and refund of this unauthorised amount immediately.

Regards,
Shalini S

Jun 21, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Sharekhan Customer Care's response Hi Shalini! We understand that the clarification on deduction of the amount by bank has been provided to you. Do get back to us for any further assistance.

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Address: Dakshina Kannada, Karnataka, 575001

In december 2017, i had resubmitted my documents with sharekhan mangalore branch for change of bank account and address proof also submitted the kyc. This includes bank cheque and passport copies. Its been 5 months and the updating is not done. When contacted the branch they told me that i have to resubmit all documents again since they are not able to track it. They have lost my important documents. I am losing on my dividends for their mistake. Kindly help me.

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Sharekhan Customer Care's response Hi Lolita, we'll surely help you with this. Please share your contact number and customer Id with us and we'll surely connect with you.

May 16, 2018

Updated by Lolita D'Souza Hi my number is +[protected]

Verified Support

May 17, 2018

Sharekhan Customer Care's response Hi Lolita! Request you to share your contact number via message and we'll connect to assist you further.

May 27, 2018

Updated by Lolita D'Souza Hi team, I already sent you my number via message, Which other way you want me do it. Please elaborate .

Jun 18, 2018

Updated by Lolita D'Souza Hello,
I have not yet received any communication nor any call from you, How can you mark my complaint as resolved.?
Since you are not interested to contact me at the number I already shared with you, kindly share your number atleast i will make the effort to contact you??

Jun 21, 2018

Updated by Lolita D'Souza Hello team Sharekhan,

I have not yet received any communication nor any call from you,
Since you are not interested to contact me at the number I already shared with you, kindly share your number at least i will make the effort to contact you?

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Lolita D'Souza

from Bengaluru, Karnataka

May 11, 2018

HI
Kindly share me your contact details and the name of the contact person whom i can speak about this escalation.
I am out of india right now.

Reply

Sharekhan Customer Care's response, May 14, 2018

Verified Support

Hi Lolita, as requested earlier, we'll need your contact number as without which we would be unable to get in touch with you.

Lolita D'Souza's [Complaint's author] reply, May 27, 2018

Hi my number is +34607076211

Lolita D'Souza's [Complaint's author] reply, Jun 18, 2018

Hello ...
I have already sent my contact number thru message on 27th May 2018, Still I havent recieved any call from sharekhan. What is the issue now?

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Address: Bareilly, Uttar Pradesh, 243001

Dear sharekhan team,

I want to formally lodge a complain against my sharekhan branch as they are not updating my new bank details for more than a month now.

My sharekhan branch was from hyderabad earlier and as i am from bareilly-up, i visited a local branch there and requested my back account details to be changed. They told me that i have to first move my branch from hyderabad to them before they can change my bank account. They changed my branch last month and there is no update on changing the account details.

I have no updates from them and i don't think it should take that long.

The branch name and address is as below:

Branch name :hanu enterprise
Branch code :2953branch
Country name :india
State name :uttar pradesh
City name :bareilly
Branch pincode :243001

Jun 7, 2018

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Sharekhan Customer Care's response Hey! We'll surely assist you with your concern. Kindly share your contact number or customer ID to help us connect with you.

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gouttam mohanty

from Titlagarh, Odisha

May 11, 2018

I can't transfer my money to sahrekhan accunt

Reply

Sharekhan Customer Care's response, May 14, 2018

Verified Support

Hey! request you to share your contact number as it will help us to assist you with your concern.

Sharekhan Complaints & Reviews

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Sharekhan reviews & complaints page 14

does not get epf bank details approval for online claim from randstad/sharekhan.

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transactional error by your agent

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sharekhan lack of support

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changing of password online absent, only through phone

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non credit in trading account

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does not get epf bank details approval for online claim from randstad

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epfo bank approval for online claim

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arrogant and rude branch manager

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ignorance from sharekhan representative regarding issue of non availability of credit in demat

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sold stock without my contact

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I do not have an account with sharekhan but they sending me bills

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regarding interest debit charges

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trading

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rude, illiterate agent

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requested for refund for not attending the training.

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about sharekhan staff

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trading in account without permission

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complaint regarding unauthorised deduction of money from bank account

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sharekhan lost my important documents

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complaint regarding delay in updating bank details

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