Verified Support
Apr 16, 2018
Shine.com Customer Care's response Dear Sir,
Greetings from shine learning.
With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.
These days a lot of fraudulent are calling and stating that are unable to provide the service and for same we are initiating the refund, these kinds of words they are using to extract heavy money from the customers. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.
Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.
Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.
Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Regards,
Team Shine
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Job & CareerShine.com give my money back
Shine.com — give my money back
3 Reviews
R.matheen on May 11, 2018
Submit a Complaint
Shine
Dear sir,
Why we are contacting CUSTOMER CARE to get immediate solution. But your CUSTOMER CARE representative is making simple issue much more complicated.
My name is r. Matheen. I am from chennai. I got a job offer from shine.com. The person who spoke to me was mr. Mohammed sami ([protected]). He explained me about the job and he explained about the job process and for each process he asked me pay some amount. For each process i paid money. So totally i paid around 1 lakh 25 thousand rupees. After getting the huge amount there was not proper response from mr. Sami. So i felt this could be fake so i told sami to refund my money. Sami told you have to pay 20700/- rs for shine consultation fee then only we will refund your money. During that time i didn't had money. So i told him to deduct that 20700/- from my money which i paid (Ie.1, 25, 000) and you transfer rest of the amount. He asked me to wait. He told it will take 3 months time. After 3 months also i didn't get.
After that i logged a complaint in shine CUSTOMER CARE after two days i got a call from customers care representative from this no [protected]. He explained why refunding process was delayed because i didn't pay that consultation fee 18% i. E 20700/_ rs. He told like that so i thought that could be my mistake. Now even in a problematic situation also i paid that amount after paying that amount also still i didn't get my money CUSTOMER CARE person also not responding properly. Something he is blabbering i want my money back. I have all the transaction details, complaint details, messages details, voice recording i want immediate response from shine job consultancy.
Already i have filed a complaints but customer service representative was blackmailing me if you remove complaints then only you'll get your money. So i have removed complaints.
Fyi i have given all my details like bank details, all my documents, all transaction details, my residential details everything is original. But still i didn't get my money back. Customer service representative is telling you'll get it by courier but still i didn't get my money.
So totally i have to get 1 lakh 59 thousand as per your customer service representative. Kindly give my money asap.
give my money back
Complaint Status
[May 11, 2018]
Shine.com customer support has been notified about the posted complaint.
R, rs's response, May 10, 2018
My phone [protected]
Verified Support
Shine.com CUSTOMER CARE's response, May 11, 2018
Dear Sir,
Greetings from shine learning.
With reference to YOUR COMPLAINt, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/PAYTM.
Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.
This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.
Please go through the disclaimer on our website: HTTPs://WWW.shine.com/myshine/disclaimer/
For any inquiries, email us at [protected]@shine.com .
Regards
shine Team
Complaint comments 2 Comments Updated: May 12, 2018
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R, rs
May 11, 2018
My name is swagatika swain mujhe bank Kylie jobaayathha [protected], [protected] do number se Mujhse wo 2000rupiya le
liya
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Kapil1989
May 12, 2018
My name is kapil jangir from jaipur
Shine.com : One Stop Destination To Find Your Dream Job on the Go fraud me and they takes 1.35 lakh for giving me job in Singapore
I registered FIR AGAINST and fight a case against shine company to get my money back
I need a help you support me and do FIR AGAINST this fraud company
If you want help my number is [protected](nine six eight zero eight two nine seven six nine) and call me and explain me every detail . I will help you to return your money just call me
MANY COMPLAINTs against this company make my case strong
We have to close this company so no more common unemployment citizen would get trapped into this company
Many voice make a great voice come forward and close this company Replace all