Shine.com Complaints & Reviews

Recruiter ask money as telling that money for registration and security deposit which is refundable

I received a call from shine and I was asked to pay 3000 for paid services and later I received call from recruitment manager Abhishek (cheating Don) who sent me 2 payment link and asked me to pay about 10000 which I was not informed earlier. I paid it. They said that my services will be active and he gave his phone number to contact for any support any time. Later when I reached the number he is not at all picking the call. Abhishek phone number is [protected]. Also I tried to contact the customer care and they are saying that this customer care number is only for job seekers and not for services. When I asked for escalation matrix, they are not providing any info. They are giving the CEO name who has left the company.

Request you to refund my entire amount. I don't want any service. I worked hard for The amount I paid for you. Please refund it.

Greetings of the day,

Date - 28.08.2021

I have created my profile on Shine.com on 26.08.2021. Today I received one call from your staff member named Mr. Pradeep Sharma, He started explaining the job details with me but due to his voice modulations which were not clear to me, I have asked him to send the job description for which he wanted me to apply.
This is very common thing that before starting up with the application process it is necessary for me to know the details about the recruiting company. I asked for the same information thrice, but he replied in very harsh manner.

I think this is to be look after while you are conducting agency services at national level.

Thank you for your services but due to this kind of behavior I am very amazed that what type of staff you are having.

Kindly see to it

Regards
Teena Saini
Assistant Professor
Indore

I m Preethi i registered my self in shine jobs on dated 11/09/2021. first i got a call from your side to pay 3186 for registration. i did that after that then my call transferred to some senior he said that my profile transferred to well known companies for job but I have to pay rs 5079 that amount i paid after that he said your resume for not up to mark for this u have to pay 9663 rs . I told him that this one is the last amount he said yes, then i said ok and paid that amount also. after that he transferred my call to some another person for activation the account he asked another around 13208 rs .I denied for that Sir i this was not the right way to work . i told him plz refund my money back which i was paid he said once the amount is transferred, it cannot be refunded. sir plz tell me which company takes money for conducting interview . I know that consulting companies charge some amount for registration. but that experience of mine was not good . my reference id is (preeti.vinu.[protected]@gmail.com) and order id is ( order#351311, 351335, 351346, 351367) plz its my humble request to you. please refund my money and i dont want any job from your side regards, Preethi

Representatives from shine.com called me several times and taken 10 k (approx) for resume writing and job interviews.there is no response from them after the money was paid. Mr Anuraag and Rohit called me several times asking foot money for different services they said mandatory. I am not interested in shine.com and I need my money back. Pls help. Order no 356389.

Regards
Sudipta Banerjee
[protected]
Banerjee.[protected]@yahoo.com

Please provide me with two resolutions:

1. All disclosures should be given beforehand…Costings of every aspect…You cannot be hooking people with INR 2, 359/- and then preconditioning them to pay an extra INR 32, 000/-…This is clearly a gimmick and I can’t allow people to fall for it….

2. This is the worst kind of experience that I’ve had…and that too coming from an organisation like Shine…. I don’t want any services (because of the above reasoning)….I want to be refunded…This is my hard earned money…Please look into this.

I’m listing down all the details of the events.

1. I received a call from Mr. X to avail the interview call feature services(“Service”). This service was initially offered to me for INR 2359/-.

The Sales pitch for the above conveyed the following

a. I was told that INR 2359/- is what I have to pay.

b. The revenue that Shine generates from this deal is actually from the Employers as a percentage on my CTC upon successful conversion.

c. Success ratio is 98% and I will be featured exclusively to the employers.

d. The Relationship Manager will guide me on my resume.

This seemed like a usual practice. Now, on the presumption that INR 2, 359/- is what I have to pay for the Service and also given that the brand name that shine.com has, I went ahead with the Service. I paid INR 2359/- on[protected]. Please take note: Mr. X asked me to make the payment while he is on call with me…which I did…on a real time basis.

2. Thereafter, Mr. Y was assigned to me as the Relationship Manager/expert advisor. He heard me and told me that he will work on my profile and get me results within 7-10 days. Further, I was told that there are companies/employers who are willing to offer X+50% of my CTC. I was told that 90% is his effort, 10% will be mine…which I was okay with…Up until now I was completely okay with the conversation.

Thereafter, I was told the following:

a. For me to avail the Services (which was offered to me at INR 2359/-), I had to verify my personal and professional documents. Two invoices popped up- INR 5192 for educational verification and INR 9202 (together INR 14, 394/-) for professional verification… This suddenly became a precondition for me to avail the Service which was initially offered to me at INR 2359/-… I was shocked to see this…Why wasn’t this communicated to me before???... I didn’t subscribe to pay INR 14, 394/-…this is the disclosure which should have been given to me at the time I was having conversation with Mr. X. Please tell me if this is really fair???

I have a simple question. Since when did the verification process become this expensive? From what I know, cumulatively it shouldn’t cost more than INR 1500/- to INR 2500/- and that too on the higher side …. Why is this borne by an employee??... These background verifications are just a phone call away… If there are travelling costs involved for physical verification…this should be bifurcated….. If you think otherwise, it would be very helpful if they could justify the INR 14, 394/-… This is a cost which cannot be afforded by all…. including me…. and is very very significant…

b. I was told that this is a small investment for the future benefits that I will get…and Shine is a reputed organisation… and with this small investment I will have the possibility to get the benefit of X+50% as CTC….

c. Despite my understanding of point (a) above, after listening to point (b) and given the fact that Shine.com is a reputed organisation, I went ahead with this. Giving the benefit of doubt to Shine…

d. Totally up until now, I had already paid INR 16, 753/-. Again this payment was done while Mr. Y was on a call with me…

e. Following which I repeatedly asked if this is the last set of payments that I have to do? I received no answer to this…This question was dodged by saying that these are investments and are for my benefit….

f. Later on, Mr. Y released another profoma invoice of 17, 700/- for Job and Interview assistance…. Seriously!!!???!! Now suddenly this became the precondition to avail the interview call feature services…. For the Services which initially was offered to me at INR 2, 359/- now has suddenly shot up to INR 34, 453/- …. These are step by step preconditions…Things I didn’t ask for…I couldn’t really afford…. How is this fair?

g. Conversation with Mr. X made me believe that Job and Interview assistance is part of the Service offering under INR 2, 359/- and the actual revenue that Shine will be generating, will be from the employer…

This is lack of disclosure, misinformation, lack of communication and can be construed as a white collar crime …I clearly fell for the unethical sales trap… After realizing this, I told Mr. Y that I don’t want to avail your Services which I thought was of INR 2359/-…. I was told by him that a refund cannot be given….”Why wasn’t this communicated to me earlier” I asked him…He then, after making all the payments, drops me an email which says “We don’t have a refund policy”. After making all the payments.

You need to understand that there is a clear difference between:

“We don’t have a refund policy” and “You have NO Refund Policy”. There is a huge difference between the two….

Coming back…. Mr. Y told me that in the payment gateway, below there is a T&C (3 pages) which somewhere says that Shine doesn’t refund…. Are you expecting me to read this while Mr. X and Mr. Y are on a call with me and asking me to make the payments immediately and are constantly following up like in a typical salesmanship like manner….Sales can be conducted in a very ethical manner by giving full and absolute disclosure at the beginning… Please understand this….

After having said that I have a few questions below:

1. Why wasn’t the above no refund disclosure given to me beforehand?

2. Why weren't all the other costs which surfaced up later on (hidden costs which far exceeded the INR 2359/-) disclosed to me before? This is a system flaw and needs to be addressed to…

3. Why isn’t there a grievance redressal channel? These complaints/concerns should be kept confidential for the benefit of all.. It has to be raised and resolved within closed doors…

Please help provide me and the people who have been affected by this with two resolutions:

1. All disclosures should be given beforehand…Costings of every aspect…One cannot be hooking people with INR 2, 359/- and then preconditioning them to pay an extra INR 32, 000/-…This is clearly a gimmick and I can’t allow people to fall for it….

2. This is the worst kind of experience that I’ve had…and that too coming from an organisation like Shine…. I don’t want any services (because of the above reasoning)….I want to be refunded…This is my hard earned money…

Request you to look into this please

Dear sir

I am prasanta Kumar Rana take a paid service from shine job last 4 month till time not getting the binifit when call to the customer care they told to me take the action at your end we are help less please consider my point and take the action against of shine job immediately

Regards

I received a call from [protected] saying it's shine. Com they have dental job vaccancy . He asked my working experience and when will I be able to join and he asked me to pay amount of 3560 rs for job registration. I had a doubt and I asked I dint recieved any notification or email how can I pay the money. He said this is official call from shine and this call is recorded this is the confirmation call as they are interested after seeing my resume. He asked me to transfer the money to a bank account and recipent name he told was shine. Com. After that he connected me to another person told he is the one who will be interviewing me, this person told he is from Apollo and asked me to be ready for interview and connected me back to that shine. Com person, he said I need to pay amount of 7000 for attending face to face interview. I said I will not pay the money and asked the amount I paid, he said he will not refund it back and immediately he cut the call. After that I was getting calls from 3 different numbers telling they are calling from shine. Com and they have vaccancy I need to pay amount of 2500. This is such a worst experience. I registered in this shine. Com this morning and I have been getting these fake calls and lost my money. I have the call recordings of all call and the bank details they told. Please do take action. This is not proper way to keep details of job seekers in your website

Shine.com. Yesterday I got a call from your company regarding a paid service benifit, where I received a mail from your registered email id that, you need to pay Rs3027 and I will get from good companies and within some period of time, I will get a job.
But after payment has been done today morning, I got a call from your so called Relationship Manager that, I need to pay Rs7000 for my Resume and LinkedIn profile updateation.
My question is,
1- Why these things not clearly given in the mail .
2- What about your written promise of two calls per day from good companies untill I get a job after payment of Rs3027.
I will not pay any single money to you.
I need my Rs3027 back in my account...
My transaction I'd is -- IN20210828_542496_114940

Highly dissatisfied, Government should close this shine.com immediately

Shine .com is only take the money from the candidate but no service provid when call to shine customer care executive told to me go and take any type of action ...so many complain raise to consumer farm but no body take the action against of shine job is it possible to send the mail president of india

Date of incident: 25th AUG 2021
Client Name: Mrinal Goel

Sales person from Shine.com talked about providing and helping candidate for job search and then requested him to verify detials by clicking over link sent on phone. While candidate clicked the link.. it asked for money to be paid. for one service.. then Sales person again called for another service, .. he kept on talking too fast so that candidate hardly was able to understand anything.. then again sales person requested to verify again. ...like this he asked Mr. Goel to pay 4 times and he ended up paying alsom Rs.35, 000 and last sales person said.. shine.com will send 2 alerts per week for which he still needs to pay Rs. 24, 000 and Mr. Goel failed to pay last amount and he was not aware of all these details as sales person didn't make it clear at over phone. Now, Mr. Goel has not utilized any of the following services but shine.com is not refunding any of the amount.

Education verification 5192
job profile verification and application highlighter 10382
job and interview assistance 17700

Hello,

My name is Neha Sharma. Girl name Sonam called me soo many times from your office with number [protected] with fake commitments that I will only have to pay Rs 3047/- and nothing else to move ahead with my application. Later, she stopped answering my messages and forward my number to some person who called from some senior team and said I need to pay another Rs 8, 000/- more for just my resumé making and when I said i was told to send only Rs 3047/- he said Sonam doesn’t know anything she made fool of you.if you wat job you need to pay more. Other wise keep searching jobs and you will not get.

In this covid time people anyways have no jobs and you guys are looting people with fake commitments?

Is this the way your people speak?

Fake commitments?

She was all going Ga-Ga about how big is company and Hindustan times and all.

I need refund of my Rs 3047/-

I need to escalate this matter ahead or I will go to consumer forum.

Tx

NEha

Dear sir
So many complain raise against of shine .com that only money taken but no service provide I am not understand why your team not going to take the action against of shine .com

I would like to complain against shine .com, where his executives charges me twice by making me fool of providing the Job.

Shine .com take the money from candidate after that no service provid when calling to customer care executive told to me go and take any action we don't care

Dear sir I have already taken paid service from shine job but till time passed more then 4 month no service getting shine .com now shine .com frude sales executive Calling and told to me your profile is in complete need more mone for complication, , now my question is if you need more money then why you are not telling me before when I was taken paid service

A woman xyz contact me from shine dot com regarding employment
and asked for conducting a phone interview for which she asked me rs.500 for confirming the call for an interview and then promised the job from Aditya Birla group and asked 10th and 12th mark sheet with pan card in a pdf further asked for rs.4000 for agreement fee which I paid. After that, I received the call for another rs.4000 for a security deposit from another person named Aditya Arora which again I sent to the PhonePe number but I did not receive any agreement as promised so I tried contacting them for the same. The man said he filled the form wrong due to which he had to take time and asked for rs.4000 for correcting the form and promised the refund in 2 to 3 seconds after the correction will be done but I said I do not have that much money now So he then asked for rupee 2000 and I payed and remained on a call with him as he said he would instantly repay the amount of rs.2000 back but abruptly cancelled the call I tried contacting him on the same number, the lady first contacted me because he picked the number when I tried contacting her and later blocked me on WhatsApp and call.

I demand a refund for wrongful play during these difficult times where rather than getting job people are getting scammed for your own benefit.

I set a resume in shine.com
They offered me for a job in hdfc bank nearby me.
Took 310 rs for registration and then asked for 3000 rs for document verification
As i know no document verification take this much money.
They told me this money is totally refundable in both the cases
Now i m asking for my money
They dnt even give replies.
The number is ...+[protected]
I need my money back