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Shine.com Complaints & Reviews

3.8
Updated: Jan 22, 2026
Complaints 4445
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A
Aakash_86
May 21, 2021
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Address: Delhi, India

The have asked me to pay 3100 as registration charges. And after the registration is done, their representatives call me to pay Rs 9700 for making resume and cover letter. After that they say I need to pay Rs17000 for assessment charges and their final mail come which says you have to pay full and final amount of Rs 35000 so that we schedule your interview with the companies.
Shine.com customer support has been notified about the posted complaint.
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
muk_1976's reply, May 21, 2021
This is my number - 9811484038
Aakash_86's [Complaint's author] reply, May 21, 2021
My registered number is : 9086052682
My e-mail I’d : [email protected]

Request you to please refund the deducted amount.
Did they refund you?
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    V
    Vikas2628
    May 18, 2021
    Resolved
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    Resolved

    Hi my name is vikas awasthi, yesterday call from shine dor com has came any they assured me that if i pay Re 3657 inl GST, they will suerly Provide me job.

    I have paid that amount after that executive pooja has told me that some Rajni will call me for more details.

    Rajni has sent me 4 proforma invoce to me one by one

    First she share the invoice of 5192... i thought its ok lets give the amount, then ahe started sharing me more proforma invoice of Rs 8763, 14158.

    And then she shared 22000 invoice which i have rejected to pay.

    She gets rigid and started saying that you have to pay the amount otherwise we will not process your request.

    After that some guy with the name Nitin has called me which he was saying himself as From finance.

    He has offered me 15500 to pay in place of 22000/-.

    These guys are doing fraud and playing with our sentiments.

    I am a jobless guy and it is a very big amount which i have managed anyhow, but now i am not be able to pay any money as i have already paid 31383/-.

    Request you to kindly help to refund my amount of 3657+14158+5192+ 8376 = 31383/-.

    I have all the invoices of paid amount.

    Thanks

    Vikas Awasthi
    [protected]
    Aug 14, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    May 21, 2021
    Shine.com Customer Care's response
    Dear Sir,

    We hereby acknowledge receipt of the complaint you have submitted.

    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

    Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
    Did they refund you?
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      M
      from Kolkata, West Bengal
      May 17, 2021
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      Shine.com is an online scam

      Address: HT Media Limited 18-20, KASTURBA GANDHI MARG New Delhi - 110001

      Sub: Complain against Shine.com
      Date: 17.05.2021

      My Account details with shine.com
      Name: Sanjib Sen
      Reg.Mobile:[protected]
      Reg.Email:[protected]@gmail.com

      Respected Sir
      I have lost my Job in Last year due to Covid-19 Pandemic.
      I am presently undergoing through a huge financial crisis for the same and hardly manage to maintain my family since last 1 year.
      On...
      +5 photos
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      M
      monicaraghuwanshi2407
      May 17, 2021
      Resolved
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      Resolved

      Address: B-6 101 Globous coral wood near c-21 Mall Hoshangabad road, Bhopal, Hoshangabad Road

      This is to Apprise that Got a call in A fortnight back fromRohit with the True caller HT media, regarding the job, he asked me to pay 3027/-asone-time processing fees for better job search. however, because of shortageof money I did the Payment in 2 Instalment, when the first instalment was paidof 2000 Rs i got another call from other personal number, i was apprised itwas an accounts department, they ill-treated me and requested for the next payment and told me they will assign a dedicated person to work onyour profile. Only after full payment, later in In evening i got call fromanother no Whose designation is Relationship Manager and his name is Mr Shivam, he claimed that he will handle my account for job search for Internationalprofile and, again he asked for 5850/- payment as documents verification fees, to understand further Fee Structure, I had requested to communicate with MyHusband with him, however he once again ill-treated both o[censored]s and requestedfor the payment and later assigned my number to his friends and they gave us threatening call.I request you to please pay back the money for this illtreatment and Fraud Accommodations also expect an apology from the team, else, I have to go to cyber malefactionfor the Fraud Engagement and I have to log a complaint to Police against theCompany employees This is a game to earn money using illegal methods.
      +2 photos
      Aug 12, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2021
      Shine.com Customer Care's response
      Dear Ma'am,

      We hereby acknowledge receipt of the complaint you have submitted.

      We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

      Thanking you and assuring you of our best services at all times.

      Regards,
      Team Shine
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        K
        Khansana
        May 17, 2021
        Resolved
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        Resolved

        Hi this is Dr Sana Khan...I have received a call from Mayank Ahuja from shine.com in order to give me job as telemedicine consultant they initially asked me to pay Rs 5500 which I paid later they asked me to pay 12700 as a bond with the hospital which is refundable and then later 22800 this is also refundable they pressurise for money so much and then in order to make an account they asked me to pay rs 15000 they even gave me the soft copy of cheque via mail which made me believed that they are genuine and will return me my money and also made a call interview with the HR head
        I even confirmed it with shine.com they did not deny it saying that they were not there employees but said that I have been victim of fraud as we do not charge any amount with offering job nor do we guarantee any job
        I am destroyed I guess
        +6 photos
        Aug 17, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        May 18, 2021
        Shine.com Customer Care's response
        Dear Ma'am,

        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

        Regards,
        Team Shine
        May 19, 2021
        Updated by Khansana
        Then what procedure m I suppose to follow...and is this it from the site of consumer complaint
        Verified Support
        May 21, 2021
        Shine.com Customer Care's response
        Dear Sir,

        Thanking you for writing to us. At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.

        With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

        Shine.com, neither charges money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform that is used by consultants, companies, candidates, and recruiters to find a match for an opening.

        Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

        It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);

        i) Filing Complaint with your bank to get a reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

        This response is without prejudice to our all legally vested rights.

        Regards,
        Team Shine
        Dear Ma'am,

        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

        Regards,
        Team Shine
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          K
          kk.......n
          May 14, 2021
          Resolved
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          Resolved

          A person (Amit kumar) on (May 7) called me and told that, i am from shine.com. He said that your resume has been shortlisted from company named TECH MAHINDRA and also told that you will have an interview with the company HR and you will receive offer letter immediately and also told that the payment for interview+ Document verification will be Rs.3000+Rs.8885 and it must be deposited in shine account, he said

          At First i didn't believe it and I said that i don't have account in shine.com...he said, see i am contacting only through ([protected]@shine-recruitments.com) mail id only and not in gmail-id and the hr mail id from tech mahindra be like([protected]@techmahindra.com)...and also provided me account number in the name of shine(he said official account of shine)...
          I am also attaching the account number that he mentioned to me and the agency name as he said is AMIT KUMAR and i forwarded the Account number, Agency number and hr no as said by him.

          The provided account number by him is:
          Account Name : Shine
          Account No : [protected]
          IFSC Code : BARB0VASUND

          The call number i received was from this particular numbers: [protected]
          [protected]

          Please take severe action on him as he is doing fraud related activities and he has played to many candidates also i think, as i seen these same related mail in other social medias too.

          My money(11, 885) is also been forcely deducted and took to that account...help me in this financial concern to be reverted back to my account.
          Aug 12, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          May 18, 2021
          Shine.com Customer Care's response
          Dear Sir,

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
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            S
            Subbaraodasari
            from Mumbai, Maharashtra
            May 12, 2021
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            Cheating and looting peoples money

            Address: I know their EMAIL id 1. <[email protected]> 2. [email protected]
            Website: shine.com

            Shine.com has called me using shine.com name and they guaranteed interview call if I pay Rs.3670/- and paid that amount. He never told me that there would another payment to complete the subscription. Once I paid he told that other verification process like qualification and salary and say that i need to pay another around rs. 5000

            Then I said you never told me that there would other charges and disagree to pay any pie further...
            +2 photos
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            H
            Hrm1
            May 11, 2021
            Resolved
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            Resolved

            I had registered to shine.com a week ago. I was looking for efficient jobs and I came across shine.com and thought it was a better platform to seek jobs. But I've been only receiving calls from fake recruiters and scammers. They come forward asking for our credit card details and other sensitive information. And I'm worried that they are misusing my data. It doesn't seem to be the right platform for job seekers like us. It gathers all our personal details, this allows the scammers to get direct access to all our personal details. Shine.com doesn't provide an account deletion option as well. In this way, we are not able to remove our personal details from their platform. Please take the necessary actions.
            Aug 5, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir/Ma'am,

            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

            Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

            Regards,
            Team Shine
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              A
              Abhishek Munian
              May 9, 2021
              Resolved
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              Resolved

              I got a call from Umesh (+[protected] a few days ago. He spoke about a new service from Shine.com worth rs 3600 something. He said "we will assign you a relationship manager" and your chances of getting a better job will improve.

              Little did I know that I will then be connected to Jatin Rana[protected] who used agressive langauge and lured me into purchasing additional services worth 16k approx.

              Shine.com shame on you!
              Aug 5, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              Greetings from shine learning.

              Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, we request you to please share the register contact number or email id so that we can check your profile and address your concern.

              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

              Regards,
              Team Shine
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                S
                Sank37
                May 8, 2021
                Resolved
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                Resolved

                Hi

                I received a call from shine.com on 08-May-2021 around 10:20 AM from telephone number [protected] for the paid job assistance services.

                I was told by Mr.Anup (from Shine.com) that I need to pay just 3027 Rs which is a one-time payment. After payment, one relationship manager Mr.Pande will be assigned to me who will help me in arranging interviews as per my profile.

                On 08-May-2021 at 10:53 AM I received a call from Mr. Pande (Who is the relationship manager) from number [protected]. And he now started telling me to do further payment of 7787 Rs.

                After paying 7787 Rs, he further asked me to pay 12, 979 rs in order to actually start the job assistance service. I pay 3000 rs.

                This is a total fraud. When I asked for a refund, they said the amount is not refundable. I want my refund of Rs 3027 + 7787+3000 = 13814

                These people from shine.com are not giving complete information, in the beginning, it self and one by one they opening their cards to ask for money from job seekers.

                Shine.com you are just taking advantage of job seekers who really need a job in the pandemic by looting their money.
                Aug 12, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2021
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                Also, Shine.[protected]@bk.ru does not belong to us, please do not contact on this email id.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                Regards,
                Team Shine
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                  S
                  soma213
                  May 7, 2021
                  Resolved
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                  Resolved

                  They call for paid service when you pay 3000/-

                  Then they call to discuss for resume which is nothing but telling you too pay 10000/-

                  When you are not convinced to pay any further they say you wont get any service if you dont pay 10000/- and 3000/- is nonrefundable

                  IT IS TERRIBLE THING YOU ARE DOING IN THIS PANDEMIC LOOTING PEOPLE IN THE NAME OF JOB, SHAME ON THE COMPANY
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 18, 2021
                  Shine.com Customer Care's response
                  Dear Sir/Ma'am,

                  Greetings from shine learning.

                  Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
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                    M
                    Madhuri moulika
                    May 7, 2021
                    Resolved
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                    Resolved

                    Address: Andhra Pradesh

                    Everyone, few days back a person from shine.com reached out to me regarding the job opportunities and told me I need to register n made me pay 3500 and later she connected the call to another person(Swaroop) and he said I need to highlight my profile and made me pay 9500 and later he said this is for ur overall and made me pay another 10k n then he says there is a final u need to pay 20k for that... When I asked him y didn't u say those before he insists that he told me already ...they made me pay a total of 23k. And now when I ask for refund they won't pickup their call nor reply the texts.
                    Please help me on how can I receive my money back.
                    May 7, 2021
                    Complaint marked as Resolved 
                    A person from Shine has contacted me regarding this issue I hope I can get out of this issue thank you
                    Shine.com customer support has been notified about the posted complaint.
                    May 07, 2021
                    Updated by Madhuri moulika
                    Guys, a guy named Mukesh reached out to me regarding my refund and says I need to pay cancellation charges of 3000 to get my refund ...I asked him to deduct it from the money I paid and send me the rest but he says it is a company policy etc ... please help me on how I can recover my money
                    Verified Support
                    May 07, 2021
                    Shine.com Customer Care's response
                    Dear Madhuri,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

                    Regards,
                    Team Shine

                    Regards,
                    Team Shine
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                      S
                      Sujatha N D
                      May 6, 2021
                      Resolved
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                      Resolved

                      Address: Bangalore

                      Shine Learning.com have called me using shine.com name and they guaranteed interview call if I pay Rs.3670/- and paid that amount and later one more executive called and said If I pay Rs. 9911/- they will be building my resume as per market standard and along with background verification. again I paid Rs.9911/- later one more email I received asking for 14, 158/- for experience verification. later they told me if you dont pay 14, 518/- they are not assuring any interview calls.

                      very immediately I have request to cancel my order and refund my money (Rs. 3, 670 + Rs.9911 = Rs13, 581/-) they denied to refund the amount.

                      I would request to help me to get the money back.

                      sujatha.[protected]@gmail.com
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir/Ma'am,

                      Greetings from shine learning.

                      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                      The comment which you have received from HLpinfo does not belongs to shine learning.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      Regards,
                      Team Shine
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                        D
                        dines21
                        from Chennai, Tamil Nadu
                        May 6, 2021
                        Resolved
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                        Resolved

                        Dear Sir/Madam,

                        Getting calls and mails form stating that they were calling from sine accounts department and we are ready to initiate the payment but for cancellation, our Order and the services there would be some cancellation charges. So once you made the payment we will refund the amount immediately along with existing payments of orders as well.

                        Cancellation Charges- 5000/-

                        Date: 05/05/2021
                        Enclosed: Mail Communication
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 07, 2021
                        Shine.com Customer Care's response
                        Dear Sir,

                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                        Regards,
                        Team Shine
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                          P
                          P golu
                          from Anandnagar, Uttar Pradesh
                          May 6, 2021
                          Resolved
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                          Resolved

                          Address: Gurgaon

                          Till now i did have any activated services used by shine and i don't want to .
                          1.
                          Transaction ID IN20210429_480462_164605
                          Name PRADEEP KUMAR
                          Email [protected]@gmail.com
                          Mobile [protected]
                          Amount (INR) 2005.00
                          2.
                          Transaction ID IN20210430_[protected]_[protected]
                          Name PRADEEP KUMAR
                          Email [protected]@gmail.com
                          Mobile [protected]
                          Amount (INR) 3292.00
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          We hereby acknowledge receipt of the email you have submitted.

                          We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                          Thanking you and assuring you of our best services at all times.

                          Regards,
                          Team Shine
                          P golu's [Complaint's author] reply, May 12, 2021
                          Dear Shine Team

                          First of all, without my permission why are you active my services, and i did put a mail for cancel my services on same time when i did paid amount, i did paid amount due to wrong information provide by shine team . and i don't want avail shine service, so please refund my money .
                          Dear Sir

                          Greetings of the day

                          As per the previous discussions there was no plausible concern shared. So We would urge you to kindly utilize the service which you have taken and take a maximum benefit out of it.Please let us know in case you require any support from our end.

                          Regards,
                          Team Shine
                          P golu's [Complaint's author] reply, May 20, 2021
                          Dear Shine

                          For your kind information i have not take any service by shine.com, and plausible concern for paid, totally wrong information share by shine team for paid service . so please refund my money,
                          tell me why are you not refund my money
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                            D
                            Deepak.Phalak
                            May 6, 2021
                            Resolved
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                            Resolved

                            Hi

                            I received a call from shine.com on 05-May-2021 around 2 PM from telephone number [protected] for the paid job assistance services.

                            I was told by Mr. Viswas Singh (from Shine.com) that I need to pay just 3657 Rs which is a one-time payment. After payment, one relationship manager will be assigned to me who will help me in arranging interviews as per my profile.

                            On 06-May-2021 at 9:47 AM I received a call from Mr. Gaurav (Who is the relationship manager) from number [protected]. And he now started telling me to do further payment of 5893 Rs.

                            After paying 5893 Rs, he further asked me to pay 12, 000 rs in order to actually start the job assistance service.

                            This is a total fraud. When I asked for a refund, they said the amount is not refundable. I want my refund of Rs 3657 + 5893 = 9550

                            These people from shine.com are not giving complete information, in the beginning, it self and one by one they opening their cards to ask for money from job seekers.

                            Shine.com you are just taking advantage of job seekers who really need a job in the pandemic by looting their money.

                            I am attaching all the payment-related evidence & call recordings for your reference.
                            +2 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2021
                            Shine.com Customer Care's response
                            Dear Sir,

                            We hereby acknowledge receipt of the email you have submitted.

                            We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                            Thanking you and assuring you of our best services at all times.

                            Regards,
                            Team Shine
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                            3 other people found this review helpful
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                              S
                              Sudheer nadendla
                              May 4, 2021
                              Resolved
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                              Resolved

                              Address: 3-5-139-1c, shiva nagar colony, near 154 pillar, hyderguda, attapur

                              I paid for premium service. Later I received a call from one of your agent and he said that for better opportunity they want to verify my profile, education certificates, job profile and for career assessment, which are premium service so I paid the amount later he again asked me to move my profile for getting more job opportunities he said it as premium service and then he said if I don't proceed further I won't get opportunity, So I fed up of all these payments I want to cancel all my payment and service I am paid and refund my amount. At the time of payment I ask time to think but he made me hurry to pay without time to think.

                              When got to know I am misleading to pay I ask for cancellation but they refused and refund
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir/Ma'am,

                              Greetings from shine learning.

                              Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
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                                G
                                Gloriakhode
                                May 3, 2021
                                Resolved
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                                Resolved

                                Address: Chintamani Travel, 2nd floor, Andheri east, near Mertro Station Mumbai
                                Website: shinenaukri.in

                                I have received calls from the below HRs from Shine
                                The HR name nd nmubers are as below
                                HR Sakshi[protected]
                                HR Mayra[protected]
                                HR Aarav Sharma[protected]
                                They said I have to pay Rs 45 for a job in bank and told me to log in to site shinenaukri.in
                                In this site, I updated bank details and now they have deducted 4000 from my account.
                                I asked them to pay back and they said log in the site and asked me for OTP!!!
                                Is this how the refund is processed
                                Please be aware of these 3 HRs as I really doubt if this Shine really is a reliable website.
                                I have still not received my money. This website is fraud!!!
                                Do not go for any of these sites or pay them
                                They all are thirst of money! I have attached proof.
                                HR Mayra asked me to send the proof of message also to check how much is deducted to refund. But I am sure they wanted to deduct more! I WANT ME MONEY BACK AS ITS EARNED FROM HARD WORK. HOW FAR WILL YOU GUYS GO BY ROBBING MONEY FROM EMPLOYEES BANK ACCOUNT. THIS IS NOT ACCEPTABLE AND YOU GUYS NEED TO BE IN PRISON. I CANT EVEN ATTACH THE FRAUD TRANSACYION SCREEN SHOTS. HOW WELL YOU GUYS HAVE CREATED THIS SITE I wonder!!! I WANT MY MONEY BACK, IN THIS PANDAMIC I AM REALLY STRUGGLING WITH MY FAMILY, PLEASE HAVE MERCY ON US!!!The address they provided is Chintamani Travel, 2nd floor, Andheri east, near Mertro Station Mumbai
                                Aug 16, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                May 04, 2021
                                Shine.com Customer Care's response
                                Dear Sir,

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
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                                  D
                                  dines21
                                  from Chennai, Tamil Nadu
                                  May 1, 2021
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,

                                  I got a call from Sine paid service team for a better reach initially and suggested to go for paid service for better service like Job Offer minimum 2 or 3 interview line up per week in leading companies based on my profile

                                  1.Date of incident: 05.04.2021
                                  2.Client Number[protected]/[protected]/[protected].
                                  3.Desirable Resolution - Refund request.
                                  +5 photos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 04, 2021
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Greetings from shine learning.

                                  Refer to your email, We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside dashboard interface at the time of initiating the services. Our team member had called you up for the welcome call and at that time they explained the procedure in details. Based on your comprehension, the services have been started.

                                  The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
                                  May 06, 2021
                                  Updated by dines21
                                  Dear Sir/Madam,

                                  Getting calls and mails form stating that they were calling from sine accounts department and we are ready to initiate the payment but for cancellation, our Order and the services there would be some cancellation charges. So once you made the payment we will refund the amount immediately along with existing payments of orders as well.

                                  Cancellation Charges- 5000/-

                                  May 07, 2021
                                  Updated by dines21
                                  Dear Sir,

                                  After my complaint, not even a single call from Shine to address my complaint. It shows that you are not interested to compensate or resolve my inquiries. I had paid for 1st order is about booster and CV & Cover Letter draft it is month completed till data not addressed it shows that your professionalism.you know after my complaint I getting calls form persons who all loosed their money in the name of shine.
                                  May 07, 2021
                                  Updated by dines21
                                  Dear Mukesh,

                                  Are you are from shine please authenticate we are suffered a lot and now we are looking for trust and authentication for our step process for the refund.
                                  @ Shine Pls understand our pulse and situation to help us which is really appreciatable your GOODWILL
                                  Verified Support
                                  May 18, 2021
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                  Regards,
                                  Team Shine
                                  Dear Sir,

                                  I'm really afraid that many of them calling me and asking for this and that none of them is turning back to the solution. Really I cont able to trust anybody so many of them are calling me after this positing to pay this for further process with all other legal terms.

                                  finally, there is no solution.

                                  Paid Service- Dineshkumar M( Registered Mobile No-9944621246 - Comment #3830308 - Image #0
                                  Hi Mukesh,
                                  Who you are? if you have guts or dare share your contact no or Mail id to reach you. Do you think that who all complaining are all frauds? Have some courtesy to support them or guide them to have solutions.

                                  Mukesh; are your form shine.com share your direct landline no or mail Id to reach you directly.
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                                    M
                                    Resolved
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                                    Resolved

                                    Subject- Lets unshine shine.com!

                                    Part 1

                                    I will start from the beginning. I got a call from your organisation asking about my account on shine.com and pushing for a paid subscription of Rs3503. The guy pursued me into taking up the paid subscription by promising a lot of things such as a dedicated relationship manager finding jobs on my behalf and what not. He sounded as genuine as one can be. I took the subscription after a lot of follow up by him and I thought that it was the right decision. He told me that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now

                                    Part 2

                                    A relationship manager named ROHIT called and after a few vague questions he pitched another product and coerced me to pay another 5728 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i will be able to get some benefits, he asked for another payment of 11021 bucks telling me that i have to co-operate else everything done till now will not yield desired results. In between I was told to put a mail also to speed up my services(I am sure to make the client believe that work is going on my profile) I thought may be this is the end hence i paid however to my surprise he sent another proforma invoice of 18349 bucks pressuring me to pay and how it is going to be life changing. At this point in time i was asking repeatedly that i hope this is the last payment to which he responded positively saying that ABSOLUTELY and i made the payment My patience gave up when he again asked for a payment of 25688 bucks which i was told would absolutely be the last payment since i wanted to get over with it. I gave up when i was asked for another payment of Rs.30000.

                                    I immediately sensed forgery and asked them to reverse but was refused i then called my banker to reverse the transactions but wasn't possible. I was trembling with the disappointment and loss that i suffered due to coercive action of your team member.

                                    PS- (a)The callers kept changing themselves and on asking i was told 'my voice changed due to removing of mask'- REALLY!- that was the first signal.
                                    (b) Everytime I was told that this is the last payment, then on asking they were just twisting the words.
                                    ( c) Even on payment of Rs.65000 was threatened that I wont be benefitted at all since my package was not complete I was asked to pay another 30000 bucks. GOSH!!
                                    (d) On refusal the staff was rude- as if I am begging for services: 65k were apparently less for them- continually I was pitched rather forced to pay another 30k which I was adamant not to pay.
                                    ( e) I got another call in the evening selling me another 30K and on refusal I was given discount of 50%- which I refused plainly!
                                    (f) The relationship manager- Jitender this time called me again in the morning offering another discount and asking me to pay 4800(imagine in less than 24 hours 30k services were offered at 4800)… how lucky I was to get this discount!
                                    (g) The system must be transparent- clients shall be informed about the costing at the day one only- while taking the basic membership only- the strategy was A, B, C, D, E- all upwards. It’s a trap!! Nobody does it!! I have had a paid membership of IIMjobs, Naukri, LinkedIn. Rather these people have transparent refund policies also. Such strategies cannot be successful in the long run.
                                    (h) On complaint the staff tells me ‘’khana order karne ke baad aap khao ya feko- humari taraf se’’- very rude staff.

                                    Part 3

                                    Since your team member did everything with the speed of blitzkrieg, your callers are super trained to fool people i could not notice the kind of dog-[censored] subscription services he has charged me for and i was utterly disappointed after seeing what i have fallen into. All in all Rs.64200 bucks for resume writing and profile highlighting plus some stupid verification and watsapp notification which are of no use to me.

                                    Part 4

                                    Good thing is that i record every call that comes to me and it will be catastrophic for your brand if i put them on social media. I am of the notion that many times the leadership is unknown of the tactics ground teams play hence i write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.
                                    There is a difference between legitimate sales and traps!! Expect more from HT Group, specially in today’s difficult times.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 04, 2021
                                    Shine.com Customer Care's response
                                    Dear Manisha,

                                    We hereby acknowledge receipt of the complaint you have submitted.

                                    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                    Thanking you and assuring you of our best services at all times.

                                    Regards,
                                    Team Shine
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