Verified Support
Dec 13, 2020
Shine.com Customer Care's response Dear Satya,
Greetings from shine learning.
On behalf of everyone at shine learning, I would like to apologize for the trouble you have a experienced with us recently.Here are the answers against your queries:
-Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. On your concern, we shall put your mobile number under the DND category. We assure you that one you activated under DND user then you will not receive any call from shinelearning.com.
-On the basis of your verbal consent, the service has been iniatited.
-We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.
Also, to make things even better, we have taken a number of measures to ensure that this error and similar mistakes do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us. We prefer to learn and improve under better conditions, but sometimes this is just not possible.
- Request you to please utilize the service and take a maximum benefit of it.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Thank you for contacting us.
Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.
Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.
Regards,
Team Shine