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Shine.com Complaints & Reviews

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Updated: Mar 17, 2026
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V
veena .R
Feb 22, 2021
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Address: https://www.shine.com/myshine/login/?next=/myshine/disclaimer/
Website: www.goshine.in/Contactus.php

I got a call from shine.com and Team HR for the job post and initially asked to pay 3617 rupees for the one time registration process. Again a guy called sidharth called me saying "there should be company verification" happen so make another 10000. That time i stopped believing them and not made any payment. When I asked abt the refund of earlier 3600 rupees money, he started replying rudely and stating it cant be refunded anymore. I attched my payment confirmation details below and i need my refund immediately. ELse i would formally file case in the Bangalore central court. Though the amount is small, such a cheap website to loot money from people.
Aug 13, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2021
Shine.com Customer Care's response
Dear Veena,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Still waiting for them to respond but didnt get any call back yet.
Update for today,

Haven't heard anything from them still. They just told u will get call and may not refund the money. If its not been taken care would definitely take legal advice and apply for Section 415 in The Indian Penal Code.
HI Sure, its been more than 2 weeks now and I have not got any job calls which you guys assured before making payment. As per your company norm, if i didnt get any placement within 2 weeks, the amount will be refunded. So I want the refund at the earliest. Below are my details :

[protected]@gmail.com and mobile number is [protected]. For your reference, i didnt receive any registration ID and nothing was shared too.
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    sarojkmanna
    Feb 22, 2021
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    Address: 65 A RAJANABO KRISHNA STREET

    I have paid Rs 25000/- for - master In leadership and strategy management training course on 17th dec-2020 ...but till date not a single course has taken ...
    so immediately return my money ...else going forward - i will take
    this issue to ht media group
    Aug 5, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Dear Saroj,

    Greetings from shine learning.

    Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
    sarojkmanna's [Complaint's author] reply, Feb 23, 2021
    Hi team
    find the details

    Name- SAROJ KUMAR MANNA
    Contact- 9830035250
    Email- [email protected]
    My Invoice no - Invoice No. IN291816
    Amount- Rs 25369/-
    for subscription of -Master In Leadership and Strategy Management Training Course
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      Rakki rajesh Rakki rajesh
      Feb 21, 2021
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      On 3rd December 2020, I received the call from Mr, Varun from shine from this mobile number +91 [protected], he informed me to invest one time payment of rupees 3292 for a job, after that call received one by one asked for payment and paid by me around 34, 027 Rupees.

      Your person did not inform me about the total investment amount while first call discussion and now I lost a total amount of 34, 027 ( Thirty four thousand and twenty seven rupee ) and otherwise i would have informed at first call itself to shine i am not interested, again asked for payment of 24, 779
      Shine persons would have to inform me about the total investment, , Keep informing me to pay the amount, which is not a good practice and i am completely not ok like this approach from shine .

      Please refund the total amount of 34, 027 Rupees which I paid to shine to me immediately

      The final call discussed on 3rd Dec 2020 with Mr.Sooraj Sharma at 6.49 pm and contact number is +[protected] from shine employment service and informed to refund my amount .

      All paid transactions screenshots i already send email to [protected]@shine.com on 3rd Dec 2020.

      I want my paid amount to be refund from shine.
      Aug 7, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 22, 2021
      Shine.com Customer Care's response
      Dear Sir,

      Greetings from shine learning.

      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
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        V
        vishalrane25
        Feb 20, 2021
        Resolved
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        First shine executive called demanded one-time payment of RS 3657/-.
        Then on the next call took RS 5253.26/-. Very next took RS 9668.76 as service. Next to that forced to pay RS 16518/-. Again demanding for more money but I refused then they provided a disclaimer that so and so service will not opt and we will not be able to help you for your job search etc. Felt like whole money goes waste, unnecessarily enrolled for undesired courses and took money when I asked for refund then again given disclaimer Shine does not have a refund policy. Absolutely cheating with job seekers. Need help to get all my money refund.
        Sep 7, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 20, 2021
        Shine.com Customer Care's response
        Dear Sir,

        Greetings from shine learning.

        Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

        Regards,
        Team Shine
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          Laxmi Prasad Mishra
          from Bhayandar, Maharashtra
          Feb 19, 2021
          Resolved
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          Website: www.shine.com

          The company asked me to pay Rs.3000/- to take membership so that a suitable representative person would look into my profile and would arrange interview schedule for me as per my skills and expereince.

          But after paying Rs.3000/-, again they are asking me to pay Rs.5545/- for Career Assessment Test and Education Verification purposes which were not told by them earlier.
          Aug 5, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Greetings from shine learning.

          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
          Dear Sir,

          Greetings from shine learning.

          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
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            N
            nitinkumar84
            from Ghumarwin, Himachal Pradesh
            Feb 15, 2021
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            Dubai Job fraud and looted Rs.1.5 Lakh

            Website: shine.com

            I uploaded resume on shine.com some times ago and i received a call from shine executive named Abhishek Malviya and told me to Rs. 3552 and will pay international resume and job search service for life time. I denied and next day again received a call from him he convinced me and i paid Rs. 3552. After sometime once more call comes and told me some more charged Rs.10736. Now i refued for paying and refund my Money Rs.3552 he denied that no...
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            V
            Vinit Fernandes
            Feb 13, 2021
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            Address: Gurugram, Haryana

            Dear Team,
            Greetings of the day
            This mail is in regards to the job portal search which has left me feel cheated.
            I had got a call from the Shine team in regards to a paid feature to highlight the jobs in the market. Vikrant well explained how to process line would work. He mentioned the cost of the facility and took a fee of Rs.4259.00 (incl. taxes).I have asked him multiple times if i will be charged anything extra for the any purpose in future, during the search. He convinced saying there would be no additional charges to this and this would be the final charge in which we will have all the services taken care. Hence i proceeded today and got my self enrolled by paying the amount.Later i got an email for the Shine team, to send my updated CV. I did that too. after which i received a call from Vicky who explained me in details about how will the process work, after which he threw a bomb which said incase we need to proceed for highlighting the profile we would need an additional of Rs, 14000/-.I was shocked that just this morning i was said there would be no addtional cost other than the Rs.4259.00 and now before the day ends i get to know i have to pay additional Rs.14000/- to proceed. When i asked Vicky why is this no been told during the sale of the premium package as Mr.Abhishek and Venkat tells me there would be no additional cost. Vicky tells me that untill we review your CV we cannot mention the cost. How will we know if your profile needs to structured. My only question is why is this not informed during the initial sale its self, stating that incase we find the CV not upto the mark there will be an additional cost. At Least we would have a image of the expenses that can be incured.Now i feel cheated and i do not wish to proceed with Sine, i request you to kindly initiate a refund of Rs.4259.00 which i have payed. below is the receipt for your kind reference.

            Your Invoice details:
            Transaction ID IN20210213_443416_125445
            Name Vinit Fernandes
            Email [protected]@gmail.com
            Mobile [protected]
            Amount (INR) 4259.00 Address
            City
            Description

            Thank youVinit Fernandes[protected]
            Aug 13, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 16, 2021
            Shine.com Customer Care's response
            Dear Sir,

            Greetings from shine learning.

            Refer to your discussion with our team on welcome call, hope all your concern has been resolved.

            We request you to please utilize the service and take a maximum benefit of it.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
            Dear Sir,

            Refer to your discussion on welcome call, hope all your concern has been resolved.

            Request you to please utilize the service and take a maximum benefit of it.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
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              A
              Arpen Kumar
              from Chennai, Tamil Nadu
              Feb 10, 2021
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              I have been cheated and informed that I will be getting 2 interviews per week on a committed basis. Later, I came to know that this is not true.

              Luckily, the services are yet to be activated as I have not approved the same.

              The service is not required. Refund my money immediately.
              Aug 6, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Dear Arpen,

              Greetings from shine learning.

              Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

              Regards,
              Team Shine
              Arpen Kumar's [Complaint's author] reply, Feb 18, 2021
              I am a paid client and since there was false commitment, would like to have my refund. My services haven't been activated as I refused to approve.

              My contact details:
              [email protected]
              +919029075400
              Dear Sir,

              Thank you for your details, we are working on your concern and will update you shortly.

              Regards,
              Team Shine
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                V
                Vidhya Rani HR Gowda
                from Noida, Uttar Pradesh
                Feb 9, 2021
                Resolved
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                Hi Team,
                This is to inform i got call from shine saying will be providing job and you need to pay 3, 000/- Rs and later they demanded you need to provide 7, 500/- and again they told me they will streamline the package if i pay 25000/- on an around i paid completely 48000/- i have the mail copy from the executive team also for not paying any amount.
                Now if i call the phone number which they are providing it is coming as switched off which is shine website phone number only.
                Please do not trust this fraud company they cheat with the name of job and step by step they manipulate to pay additional amount.
                Be aware do not trust SHINE .com big fraud scam.
                Aug 6, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Dear Vidhya,

                Greetings from shine learning.

                Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                Regards,
                Team Shine
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                  J
                  Jinishaa
                  Feb 8, 2021
                  Resolved
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                  Dear sir ..I am searching a job in Google then apply my resume in shine.com with phone number .. after 2 hrs later I have many messages from that link. Many vacancies are provided for you in airline and icici bank also. I didn't mind it . after that calling many numbers . I skip them. Once I was attended that calls one lady is spoke to me you have surely selected 11 am to 1 pm between you have attend the interview .. senior manager will call you .. I trust them .. completed this process send 3000 rs after that you get job offer letter .. I Will send the half of the money 1500 with photocopies of original certificates ...then again call that lady send full amount after finishing process you get confirmation letter also ...then i search that link in Google I see the many fraud complaint ..sir plz help me protected my certificate from that fraud people's 😭
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 09, 2021
                  Shine.com Customer Care's response
                  Dear Jinisha,

                  Thank you for contacting us.

                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                  Regards,
                  Team Shine
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                    S
                    S k 808
                    from Bengaluru, Karnataka
                    Feb 8, 2021
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                    Address: Jaina Tower -1 , 8th floor, District Centre,Janakpuri West

                    They call me from shine.com for an interview at HR IT SOLUTION, JAINA TOWER, 8 FLOOR, District Centre, Janakpuri West. I have given an interview after that they demand money as a security deposit I asked that it's a consultancy or company they said it's a company and we create your ID etc, however, they convinced me that time so I paid Rs.1500 and given my document also and they called me after 1 week. Now they are not receiving calls when I go there they denied returning the money and did not talk like before. Please take some action on this fake and fraud company.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Thank you for contacting us.

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                    Regards,
                    Team Shine
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                      @juhi91
                      from Ghumarwin, Himachal Pradesh
                      Feb 6, 2021
                      Resolved
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                      Sir I have got a message from shine.com and cal from the same person mentioned in that message... And they said me that I have been selected for accountant job in Bangalore airport for jet airways... And they asked me to pay 2500rs for registration + 7500rs to get my aviation certificate + 15000rs (10000rs to open my salary account and 5000 for medical checkup ) by saying that all this amount will be reimbursed... But now many are telling me that it must be a fake recruitment... But totally I have paid them 5201rs ... My dad is an auto driver and even though in this bad situation I have paid them to get the job... Sir plz do check and tell me whether this is fake or what? Please do help me to get my 14000 rupees back ... Please... Or else I am gonna die... Because I am in a very bad situation and I can't loose this much money... Please somebody help me in getting my amount back... Please its my humble request...
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 09, 2021
                      Shine.com Customer Care's response
                      Dear Juhi,

                      Greetings from shine learning.

                      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      Regards,
                      Team Shine
                      Dear Sir,

                      Thank you for contacting us.

                      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                      Regards,
                      Team Shine
                      Thanks a lot for the response however please be informed that I have also written / emailed to Mr Sagar in response to his email dated 04 Feb 2021. Please find below the email forwarded to Mr Sagar today -- FYI

                      Below Email written to Mr Sagar

                      Dear Mr. Sagar,

                      Please refer to my trailing email dated 01 Feb 2021 and am once again writing below how the official of Shine.com extracted Rs 36, 047.63 (i.e. Rs 9264.63 + Rs 8967 + Rs 17, 816) and after getting Rs 36, 047.63/_ Mr Abhishel (SME) further demanded another payment of Rs 28, 000/_ on some other flimsy pretext.  I became alarmed and had firmly told Mr Abhishek during the conversation that I am not interested in taking any services from Shione.com and all my transferred amounts (i.e. Rs 36, 047.63/_) be refunded back immediately as am not interested in any of Shine.com services nor will be submitting my education qualification certificates  neither with activate any of the links being forwarded to me as am not at all feeling confident the way money is being demanded one after the other without giving any services.   
                      Please note that since 28 Jan 2021 till date, I have neither submitted any of my education certificate nor have activated any of the links forwarded to me nor intend to appear for your examination as it appears to me, some kind of scam where maximum money is extracted from candidates after referring that officials are from HT Media group. 
                      In view of above its requested to refund complete amount (i.e. Rs 36, 047.63) paid to Shine.com as have not availed any services for the amount paid to Shine.com
                      Shine.com Customer Care's response, Feb 9, 2021
                      Verified Support
                      Dear Sahai,

                      We would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      Regards,
                      Team Shine
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                        T
                        Trg Skills
                        from Saint Thomas Mount, Tamil Nadu
                        Feb 6, 2021
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                        Below email was sent to Mr Sagar (Shine.com) on 01 Feb 2021 however please note that I had immediately (during the tele-conversation with Mr Abhishek) had stated during the first / initial phone call made by Mr Abhishek (SME) that am not interested in your services and had stated to him to refund Rs 36, 000/_(+) immediately as per Shine.com refund policy. It's also important to note that I had not even forwarded any of my education qualification documents except draft Resume was forwarded to Shine.com.
                        The 03 payments as stated in the trailing email for an approximate amount of Rs 36, 000/_ (+) was paid using my credit card however during the tele-conversation with Mr Abhishek (SME) I was no comfortable with the explanation of the process as such had during the conversation had asked Mr Abhishek (SME) to refund the amount paid as am not interested in any of their services.
                        Its against totally inappropriate and illogical not to refund approximately Rs 36, 000/_ when no services had been availed from Shine.com except few minutes of tele-onversation with Mr. Abhishek (SME) of Shine.com and during same conversation had asked Mr Abhishek to refund all the money. I had asked in the trailing email and once again requested to provide to me atleast the substantiating evidence to prove as to what services were provided for the charged amount (Approx Rs 36, 000/_) and have not been replied or evidence provided till date. I feel cheated as when it was conveyed during the same Tele-conversation to Mr Abhishek to refund the transferred amount as am not interested in your services he only stated that company (Hindustan Times) does not refund any money that once comes in their account.
                        Till date neither any evidence as to what services had been provided for which Rs 36, 000/_ (+) had been charged in spite of requests made verbally as well as through email. I am sure HT (Shine.com) would have a refund policy to refund the charged amount if the candidate is not interested in services and communicate that instantly minutes after transfer of 03 payments for Rs 36, 000/_(+).
                        Please refer to trailing email as is self explanatory

                        Dear Mr Sagar,
                        I am extremely sorry to state that the way I was extracted payments through the three links provided one after the other and were for approximately Rs 36, 000/- (+) within few minutes of chat and was again asked to pay something like Rs 28, 000/_ or so and in return had just very briefly explained what Shine.com does when they receive candidate's Resume and Qualification documents and how will they be taking some written Test and then prepare the presentation that shall be fwd to various companies. Except my Resume no other documents were forwarded by me as one of your employees Mr Abhishek was unable to explain my queries and that created doubt in my mind as such had asked Mr Abhishek to refund all my money as have not availed any services nor intend to avail any services till all doubts are cleared. Th shocking reply of Mr Abhishek that you have worked for HT Media and knows well that any money that comes into company is never returned as such we shall not refund and money.
                        The reply of Mr Abhishek (SME) have a shock as such had stated to him you just conveyed what Shine.com does and sent 03 links one after the other and extracted money without giving any services. Yoy even denied that my GST number be reflected on the receipt of there payments done by me without getting any services except talking and confusing the candidates. It's was a most unprofessional way that without giving any services Rs 36, 000/_ plus was taken and being informed that Shine. Com does not return any money.
                        May I request Mr Abhishek of Shine.com to furnish details in writing of the services provided by Shine.com for which money of Rs 36, 000 (plus) had been paid by me.
                        Please provide in detail what services Shine com had provided within a few minutes on phone conversation when had asked to refund all the amount paid as am not at all comfortable the way (most unprofessional) the money is taken by Shine.com.
                        In view of the above I would once again request to refund all money or justify in writing with evidence as to what services have been provided for Rs 36, 000/_ (+) taken from me in the name of HIndustan Times.
                        Warm regards
                        Rameshwar SahaiFounder - "TheConsultants"(M) +[protected]

                        On Sat, Feb 6, 2021 at 4:07 AM H T Media Ltd via IDfy wrote:
                        Hi Candidate,
                        You have taken your first step towards having a rocking credible profile.
                        We are the verification partner for H T Media Ltd (Shine.com), and we will be guiding you through the next steps in creating your account on IDfy.
                        In order to complete your verification we just need a few details and a few documents:
                        Yes we know its a little cumbersome, just bear with us and we will more than make it up to you.Next steps:Register on IDfy by clicking hereEnter your details, upload a few documents and submit.We will get back to you with a verified profile.Yes we do have office hours, so just ensure you call us between 9.30 AM and 6.30 PM on weekdays. After all we also need our holidays as well :)You may also mail us on [protected]@idfy.comDon't worry if you don't get through to us, we will be calling you soon in any case.Thanks and Regards,
                        The IDfy teamThis email is an automated invite sent from the IDfy platform. If you feel that this email has beensent to you in error, we would request that you contact H T Media Ltd (Shine.com) directly.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 08, 2021
                        Shine.com Customer Care's response
                        Dear Sir,

                        Greetings from shine learning.

                        We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

                        We tried to contact you, but unable to get through as there was no response. We request you to please reach out to us on call or by email sharing a convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                        Regards,
                        Team Shine
                        I have email to Mr Sagar today and pasting it below FYI

                        Dear Mr. Sagar,
                        Please refer to my trailing email dated 01 Feb 2021 and am once again writing below how the official of Shine.com extracted Rs 36, 047.63 (i.e. Rs 9264.63 + Rs 8967 + Rs 17, 816) and after getting Rs 36, 047.63/_ Mr Abhishel (SME) further demanded another payment of Rs 28, 000/_ on some other flimsy pretext.  I became alarmed and had firmly told Mr Abhishek during the conversation that I am not interested in taking any services from Shione.com and all my transferred amounts (i.e. Rs 36, 047.63/_) be refunded back immediately as am not interested in any of Shine.com services nor will be submitting my education qualification certificates  neither with activate any of the links being forwarded to me as am not at all feeling confident the way money is being demanded one after the other without giving any services.   
                        Please note that since 28 Jan 2021 till date, I have neither submitted any of my education certificate nor have activated any of the links forwarded to me nor intend to appear for your examination as it appears to me, some kind of scam where maximum money is extracted from candidates after referring that officials are from HT Media group. 
                        In view of above its requested to refund complete amount (i.e. Rs 36, 047.63) paid to Shine.com as have not availed any services for the amount paid to Shine.com
                        Warm regards,
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                          Antim Gupta
                          from Noida, Uttar Pradesh
                          Feb 6, 2021
                          Resolved
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                          Resolved

                          Dear Shine Team,

                          This to inform you that you people have not hired the job consultants, you have hired the team who abuses the clients and force to raise the voice of the job seekers.
                          I have received a call from a telecaller who offered me a job in construction line in TATA as a civil engineer and site engineer. Before offering a job she has confirmed my education as M.COM with commerce stream. Pls let me know how a commerce background could be a engineer. This basic understanding should your telecallers must have. When I oppose this and asked her that I want to talk to you a senior as she started using foul language she handed over a phone to a girl seating next to her.She is actually her senior in terms o[censored]sing foul language. She TOLD ME THAT SHE IS MY MOTHER AND ALSO ABUSIVE LANGUAGE USED by her.Also so many others foul sentences and words have been used for me.
                          We don't know any one other than shine.
                          If this is your job assistance that day is not far when it will be a not job portal company but a portal where free of cost telecallers are available for using foul language.
                          Call received from[protected] and
                          [protected].
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 08, 2021
                          Shine.com Customer Care's response
                          Dear Antim,

                          Greetings from shine learning.

                          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                          Regards,
                          Team Shine
                          Dear Sir,

                          Greetings from shine learning.

                          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                          Regards,
                          Team Shine
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                            V
                            Vaishnavi Jadhav
                            Feb 5, 2021
                            Resolved
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                            Resolved

                            Address: Uttar Pradesh

                            This is a complaint regarding a axis bank career posting. Their address is from Uttar pradesh. I live in Mumbai, India. They told me to fill a form and while payment my whole money got deducted from my account i.e.Rs 2500. Now when im trying to call and ask my refund they r avoiding my calls and messages. Kindly look into this matter and refund my money back. Thank you.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Ma'am,

                            Greetings from shine learning.

                            Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                            Regards,
                            Team Shine
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                              M
                              Monika galhotra
                              from Jalandhar, Punjab
                              Feb 4, 2021
                              Resolved
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                              Resolved

                              They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding 23000 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Feb 04, 2021
                              Updated by Monika galhotra
                              Not resolved todays issue
                              They misguided me that there is only one time payment and I have paid 45985 They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding 27138 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985.i have transactions order no also
                              They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding near about 27000 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985 i hv transactions order id also.
                              Dear Monika Galhotra,

                              We hereby acknowledge receipt of the complaint you have submitted.

                              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                              Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
                              Monika galhotra's [Complaint's author] reply, Feb 5, 2021
                              Please resolve it and refund my money as ur executives are misguiding and making fool of people refund my money 45985 as aoon as possible
                              Shine.com Customer Care's response, Feb 6, 2021
                              Verified Support
                              Dear Monika Galhotra,

                              We hereby acknowledge receipt of the complaint you have submitted.

                              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                              Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
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                                A
                                Amit singh Kushwah
                                Feb 4, 2021
                                Resolved
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                                Resolved

                                Address: Agra

                                Dt 3/2/2022 time 5.11pm my extra Rs 9898 do not rs refund
                                Priyanka
                                Mobile
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Amit,

                                Greetings from shine learning.

                                Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                Regards,
                                Team Shine
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                                  R
                                  Razia Saifi
                                  from Gurgaon, Haryana
                                  Feb 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  I am attaching a screenshot and want to know what is this? I am unable to log in and try to call many times in customer service but after hearing my concern they disconnected the call. Shine provide me a CRM but he never picking the call.

                                  I am very weak financially but I pay EMI for taking the services for good job but Shine people's making fool to us.

                                  I paid 3000 rs for the services What is the meaning of taking paid services? I want my refund..

                                  Very worst people!!!
                                  Worst service of Shine!!
                                  Cheap people!!

                                  Mr. Ujjwal, Jatin.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2021
                                  Shine.com Customer Care's response
                                  Dear Razia,

                                  Greetings from shine learning.

                                  Refer to our discussion, we would like to notify you that you had made the payment for the job assistance service which has been initiated.

                                  Moreover, we had already assigned you the relationship manager who will assist you and guide you regarding the services.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
                                  Helpful
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                                    W
                                    wanwar024
                                    Jan 29, 2021
                                    Resolved
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                                    Resolved

                                    Address: Jaina tower 1 8th floor office no. 812

                                    They call me for interview and take 1000 rupees for giving me job and they shortlisted my cv from shine.com i pay her through phonepe her name is sheela mishra phone no. Is [protected]
                                    Utr no.[protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Thank you for contacting us.

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                    Regards,
                                    Team Shine
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                                      A
                                      Anmol Sureka
                                      Jan 27, 2021
                                      Resolved
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                                      Resolved

                                      I apply for online job in shine.comand paid rs 2000 amount to shine.com and its is promised that it will refunded if job is not provided or taken by me
                                      job is given by the company in ICICI bank and ICICI bank HR manger futher demand for RS7000 as verification from RBI bank and i refuse to pay and reject the job offer and i call shine HR manager to refund my amount on my first she say amount is refunded within 2 weeks after 2 weeks again i call then she says amount is refunded within 2 months and so on my amount is not paid and know she does attend my call also .
                                      call conversation is recorded by me
                                      shine.com- HRmanger Miss. AANA no. [protected]
                                      HRmanager MISS.POOJA no. [protected]
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 05, 2021
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Thank you for contacting us.

                                      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                      Regards,
                                      Team Shine
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