On 3rd December 2020, I received the call from Mr, Varun from shine from this mobile number +91 [protected], he informed me to invest one time payment of rupees 3292 for a job, after that call received one by one asked for payment and paid by me around 34, 027 Rupees.
Your person did not inform me about the total investment amount while first call discussion and now I lost a total amount of 34, 027 ( Thirty four thousand and twenty seven rupee ) and otherwise i would have informed at first call itself to shine i am not interested, again asked for payment of 24, 779
Shine persons would have to inform me about the total investment, , Keep informing me to pay the amount, which is not a good practice and i am completely not ok like this approach from shine .
Please refund the total amount of 34, 027 Rupees which I paid to shine to me immediately
The final call discussed on 3rd Dec 2020 with Mr.Sooraj Sharma at 6.49 pm and contact number is +[protected] from shine employment service and informed to refund my amount .
All paid transactions screenshots i already send email to [protected]@shine.com on 3rd Dec 2020.
I want my paid amount to be refund from shine.
Aug 7, 2021
Complaint marked as Resolved
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2021
Shine.com Customer Care's response Dear Sir,
Greetings from shine learning.
Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Thank you for contacting us.
Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.
Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.
Regards,
Team Shine