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Shine.com Complaints & Reviews

3.9
Updated: Mar 17, 2026
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Shine.com reviews & complaints page 55

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A
aktjkt
from Hyderabad, Telangana
Mar 15, 2021
Resolved
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Hi sir,

I paid 3109 for job assist resume builder with a dedicated relationship manager. After that, I got a call from you and again telling me to pay the amount of 5192 for verification purposes. If it is the case then why no one told me at the beginning itself that you have to pay again for verification. so at the beginning itself, I could not take the package. I don't have money to pay every time. so either provide me the service which you told
Aug 6, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Dear Sir/Ma'am,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
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    K
    karthikAdhikesavalu
    Mar 15, 2021
    Resolved
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    Resolved

    I had paid a huge amount to shine.com for job search and i have not received any positive actions from their side. I am receiving fake phone calls stating that we are calling from XY consultancy referred from shine.com and conducting a fake interview.
    i am hereby attaching the payment list i had made to shine.com
    Aug 6, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Dear Sir,

    Greetings from shine learning.

    Refer to your discussion with our concern team member, hope all your concern has been resolved.Request you to please utilize the service and take a maximum benefit of it.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
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      M
      Mar 15, 2021
      Resolved
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      Resolved

      Got call from Shine execution and was promised the below.
      1. Resume will be shared with topmost recruiters.
      2. 2 job posts will be shared on daily basis for next few months.
      BLA BLA BLA BLA BLA.

      PAID FOR THE SERVICE. GOT INTRODUCTORY CALK FROM SHINE ANDBTHEY ALSONSAID THE SAMW AS ABOVE AMD BLA BLA BLA BAL BLA.

      IT HAS BEEN ALMOST A MONTH NOW AND ONLY 2 _3 EMAILS RECEIVED WITH 2 JOB POATA ON EACH AMD NOT EVEN RELEVENT TO ME .

      TOTAL FAKE SERVICE AND A FAKE COMPANY.
      Aug 6, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from shine learning.

      Refer to your complaint, we would like to notify you that you had opted the "Application Booster Package" which has been initiated.

      The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.

      Regards,
      Team Shine
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        S
        from Ahmedabad, Gujarat
        Mar 14, 2021
        Resolved
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        Resolved

        Address: FLAT NO. B-407,SIGNATURE SAMPAD SOC, NEAR GOKULAM SOCI. UJALA CIRCLE SAR

        Dear team,

        Today I recieved call from shine .com from Mr. Rajkumar (Mob. No. [protected]) for returning of said amount Rs. 11, 038 also as discussed with them (Mr. Rajkumar) they demanded me my Bank account No. Hence I Sent SMS to them.
        But after SMS again they demanded Rs. 3074 cbarges for cancellation of service which was clearly denied by myside.
        please take appropriate action to return my money.

        Thanks and Regards,
        Suraj Pawar
        Mobile No. [protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from shine learning.

        Refer to your discussion with our concern team, hope all your concern has been resolved.Request you to please utilize the service and take a maximum benefit of it.

        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

        Regards,
        Team Shine
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          J
          jitt.kr1
          Mar 12, 2021
          Resolved
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          Resolved

          Address: Bangalore

          I got a call from shine to get the new job . and Shine.com executive promised me that there are some opening where your resume has been selected and you will get the job of almost 3 times of my current salary within 48 hours. and Shine.com kept raising the invoice and asked the money . i also kept paying money of total almost 160000rs. to shine. in return of the same i just got my resume framed in professional term and 2 new opening every week. i paid these all money on 19th and 22nd jan and became fool.

          please help me to get my money back.

          Regards,
          Jitendra Kumar
          [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir/Ma'am,

          Greetings from shine learning.

          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
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            S
            from Ahmedabad, Gujarat
            Mar 9, 2021
            Resolved
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            Resolved

            Address: FLAT NO. B-407,SIGNATURE SAMPAD SOC, NEAR GOKULAM SOCI. UJALA CIRCLE SAR

            Dear team,
            Your shine.com has made fool for rs. 3074 + Rs. 7964 for without giving information about hidden charges
            After every transaction they told me this will be final charges which was paid today 09.03.2021, again they are asking for Rs. 11, 000/- which is not possible to pay at my end so please close shine.com services and return my money back, also your person named Mr. Saurav kumar having mobile no. +[protected]Which was provide by him) Was disconnected call from shine official No. as I asked him your grievance department name
            Waiting for your reply.
            Aug 13, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Mar 11, 2021
            Updated by [email protected]
            Request to return my money which was to be return at your end
            And hoping you do not cheat again to other persons too
            Verified Support
            Mar 13, 2021
            Shine.com Customer Care's response
            Dear Sir,

            With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

            We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

            Thanking you and assuring you of our best services at all times.

            Regards,
            Team Shine
            Verified Support
            Mar 13, 2021
            Shine.com Customer Care's response
            Dear Sir,

            With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

            We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

            Thanking you and assuring you of our best services at all times.

            Regards,
            Team Shine
            Verified Support
            Mar 15, 2021
            Shine.com Customer Care's response
            Dear Sir,

            Greetings from shine learning.

            Refer to your discussion with our concern team, hope all your concern has been resolved.Request you to please utilize the service and take a maximum benefit of it.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
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              S
              from Ahmedabad, Gujarat
              Mar 9, 2021
              Resolved
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              Address: FLAT NO. B-407,SIGNATURE SAMPAD SOC, NEAR GOKULAM SOCI. UJALA CIRCLE SAR

              Dear team,
              On today 09/03/2021 by keeping faith on shine .com services I have made
              Your team has made fool for rs. 3074 + Rs. 7964 for without giving information about hidden charges
              After every transaction they told me this will be final charges but as you policy part they made me fool and again asking for Rs. 11, 000/- which is not possible at my end so please close your services and return my money back, also your person named Mr. Saurav Kumar having mobile no. +[protected]Which was provide by him) Was disconnected call from shine official No. as I asked him your grievance department name

              Thanks and Regards,
              Suraj Pawar
              Aug 12, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 10, 2021
              Shine.com Customer Care's response
              Dear Sir,

              Thank you for availing of services from shine learning.

              We value your trust in our company, and we will do our best to meet your service expectations.

              With reference to your services, we contacted you to confirm the services purchased by you and to explain the overall process of the services but the call was unanswered.

              Hence, we request you to kindly share your convenient time so that we can get in touch with you and explain the process.

              Regards,
              Team Shine
              [protected] call recieved from your team I told him to escalate problem to return money only.
              I don't want to discuss again and again for your any kind of your service and reply you for rerturning my own money
              Consider the same and return my money
              Thanks and Regards,
              Suraj Pawar
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                E
                esha ganapathy
                Mar 9, 2021
                Resolved
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                Resolved

                Address: Bangalore

                I have been provided with paid services from shine .com of total amount :
                4673
                7198
                11798
                16516 totaling to= 40185 which is not been refunded by shine.com as of 09/03/2021.
                i want a total refund for the same.
                Aug 5, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Dear Ma'am,

                Greetings from shine learning.

                Refer to your discussion with our concern team, hope all your concern has been resolved.Request you to please utilize the service and take a maximum benefit of it.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                Regards,
                Team Shine

                Regards,
                Team Shine
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                  E
                  esha ganapathy
                  Mar 9, 2021
                  Resolved
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                  Resolved

                  Address: Shine.com Bangalore

                  Shine.com has illegally have done transaction from my account from Kotak Mahindra bank of 40, 000 hence i want a refund of the same. When requested they are not agreeing for the refund.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Ma'am,

                  Greetings from shine learning.

                  Refer to your discussion with our concern team, hope all your concern has been resolved.Request you to please utilize the service and take a maximum benefit of it.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
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                    A
                    Akshay555
                    from Pune, Maharashtra
                    Mar 8, 2021
                    Resolved
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                    Resolved

                    Today morning I got a call from Shine.com saying There is an opening in Maruti Suzuki. 2 hours later I got a call saying they are from Verification Department, after asking some questions, she said there is no technical Round so this is the final round and I'm selected. Now I should Pay 750 for some PRC Agreement and I will get receipt and Id number from Maruti Suzuki. Please tell me whether it is genuine from Shine.com?
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2021
                    Shine.com Customer Care's response
                    Dear Sir,

                    Thank you for contacting us.

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
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                      R
                      Razia Saifi
                      from Gurgaon, Haryana
                      Mar 5, 2021
                      Resolved
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                      Resolved

                      I have taken the service of shine.com in December but I didn't get any single response or any relevant profile. Shine's Executive give the promise to us but after taking the services they never respond. Shine say that never pay money to anyone but they took money from the people and making fools.

                      FRAUD SHINE
                      FRAUD SHINE'S EXECUTIVE Mr. Jatin, Ujjawal, Mohd Shariq.

                      regards
                      Razia
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir/Ma'am,

                      Greetings from shine learning.

                      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      Regards,
                      Team Shine
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                        M
                        Madhumanti Mondal
                        from Pānihāti, West Bengal
                        Mar 2, 2021
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                        I got a call from a lady saying that she's calling from shine.com and my CV is shortlisted for HDFC work from home based job. They asked me a registration money which 1250/- and after this they are asking for a document varification money also which is 4450/- saying which is absolutely refundable. But my point is if some company will give me a job then why would i pay for that. they should pay me for worling with them.
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Sir,

                        Thank you for contacting us.

                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                        Regards,
                        Team Shine
                        Dear Shine.com
                        If many unethical people take advantage of the brand, then why don't you take action against them.
                        You can simply mention the chart showing the services and fees that you charge so that all can see in your portal. Now different agents charge different amount.

                        Also, why do you want to charge at first place. As many of the job sites (like naukri, monster) cant you give your services.

                        Its not they, its you who is spoiling your image.
                        Mishti7Oy's reply, Aug 6, 2021
                        It's all business done by woohoo gift card company in the name of qwikcilver solution benglore. You can go and check there google review, so please go and register FIR against them. It will help you. Or 2nd option do there social media publicity. Only this way they will stop this nonsense and you will get your money back.
                        Regards
                        Vrushali Gawand
                        [email protected]
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                          Shivkantsabne
                          from Noida, Uttar Pradesh
                          Mar 1, 2021
                          Resolved
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                          Resolved

                          Address: H no 5-139/1C,Ganesh nagar, Shiva leela

                          Sir/madam Saturday shine .Com call me and open your shinejobs.com after opening your web side going to registration from all are fill up information and fill 100 rupesh also next submited after go for payment fill debit card no after bank given OTP but process not completed reprocess on first page another same process not completed this process 3 times and amount deducted 3 times one time 35000/- first, 2nd time 35000/-and also 10000/-deduction, please 80000/- credited my account sir
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 01, 2021
                          Shine.com Customer Care's response
                          Dear Sir,

                          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                          Regards,
                          Team Shine
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                            Girishd27
                            from Bengaluru, Karnataka
                            Feb 27, 2021
                            Resolved
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                            Resolved

                            Address: shine.com

                            Hi, This is girish.d here and i have been cheated by the company name called shine.com by abhishek telling that we will provide back door entry to the company on september 16th 2019 . they have charged me 2700 for interview then after every round they asked money i felt it is genuine and we started paying and they sent th e cognizent offer letter and then they gave joining of 10th feb 2020 they extended the date to march 24th. then i asked for the refund but they told you will have to pay 28% of gst then will refund you money. i paid that also but after that his phone is switched off they gave agreement copy also but dont know what to do please help us out i was in wipro before this interview happen i lost that job also and till now i am not working because of this issue and the pandamic. please help me out. his number is [protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 01, 2021
                            Shine.com Customer Care's response
                            Dear Sir,

                            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                            Regards,
                            Team Shine
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                              Vai4567
                              from Noida, Uttar Pradesh
                              Feb 27, 2021
                              Resolved
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                              Resolved

                              Address: H No.368/5 Chowk Laxmansar opp gurudwara amritsar

                              I have submit resume shine.com for job on dt 22/02/21 i have told a one time fees of Rs.3185/- but today told me of education fees & presentation fees etc. i have 3 transaction more from my card
                              1.4129
                              2.5192
                              3.6478
                              4.3185
                              Total-18984/-
                              kindly my money refund back i have not trusted from given the job opportunies. i have 3185/- paid my 26/2/21 & i have paid of rest of money of today of Rs.15799.
                              i have be very thankful to you my money back
                              Vivek Aggarwal
                              [protected]
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir/Ma'am,

                              Greetings from shine learning.

                              Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
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                                Suhaga parte
                                from Phadki, Madhya Pradesh
                                Feb 27, 2021
                                Resolved
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                                Resolved

                                Address: Front of montfort School Mandla, Rajeev colony

                                I got a call from shine.com and data entry job post and initially ask to pay 1800 for the one time registration process. Again 2nd day I guy called there should be company verification happen so make another 4000. That time I stopped believing them and not made any payments. When I asked the refund earlier 1800 rupees money. So he relying me rudily and again 2000 rupees refunded gst charges etc. I attached my payment confirmation details and I need my money immediately and I would formally file case in mandla police station and cyber cell.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 01, 2021
                                Shine.com Customer Care's response
                                Dear Sir,

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
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                                  sushanth2021
                                  Feb 25, 2021
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                                  Address: noida ,delhi

                                  I got Call from Sneha from shine .com she told first do subscription fee 3 K plus after that Mr abhnau called me and asked me to pay one by one amount 3K, 5K, 7K, 14K ETC after that again he asked me one more after that again he asked one more till that i have paid total 36 k than as i have asked them is this the last or else again i have to pay extra in future as he said this is final again he sheared me one more PI for payment i said sorry not possible and he has taken different different service charges and directly i have denied i will not pay for this and immediate his voice got change i understood this is kind of fraud business you are running in name of HT media, till date i am keep on writing mail for refund they are not ready to refund neither they are giving right service nor refund
                                  i am requesting such kind of motivational crime and cheat, fraud company still ruining in India as i have invoice against all transaction till date no recommendation, they are cheating with all candidate my request, this kind of company immediate need to close and seal without further delay with all refund here i am requesting cyber crime team intervention for above subject

                                  Contact details of the company munesh- [protected], [protected]
                                  shneha-from shine-[protected]
                                  Abhimaneu from shine-[protected]
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 02, 2021
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Refer to your email and concerns, we would like to inform you that we have changed the draft and the same has been shared with you. Beyond this, we have updated your profile on shine.com with the appropriate keywords.

                                  Also, we had shared the opportunities as well, kindly check and apply.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
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                                    murali_atr
                                    Feb 24, 2021
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                                    Address: web portal

                                    Today I got a call from Shine jobs executive and informed me about the payment service INR 4660 . Then i made the payment . Then she said that that she would like to discuss about the profile and about the service . In the evening she informed few things about the profile and told me that i have to pay for the profile verification INR 7197 and certificate verification INR10831.Then only she can proceed .while I asked is there any other payment required She said no thats all . I made it .immediately she asked me to pay for job and interview training 13087 then only She can proceed . Then i asked why did you say no further payment required .then As I dont like to continue I did ask for repayment . She said that they never make repayment .
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 09, 2021
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Refer to your complaint, we tried to contact you, but unable to get through as there was no response, request you to please share the convenient time for the discussion.

                                    Regards,
                                    Team Shine
                                    Dear Sir,

                                    Greetings from shine learning.

                                    Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                    Regards,
                                    Team Shine
                                    murali_atr's [Complaint's author] reply, Mar 7, 2021
                                    Order NO 309270
                                    309256
                                    Another transaction details as follows
                                    Transaction ID IN20210224_449005449005_1614146337
                                    Name MURALI MANOKARAN SHANMUGAM
                                    Email [email protected]
                                    Mobile 9700323245
                                    Amount (INR) 4660.00
                                    another order 309096
                                    Shine.com Customer Care's response, Mar 9, 2021
                                    Verified Support
                                    Dear Sir,

                                    Refer to your complaint, we tried to contact you, but unable to get through as there was no response, request you to please share the convenient time for the discussion.

                                    Regards,
                                    Team Shine
                                    murali_atr's [Complaint's author] reply, Mar 24, 2021
                                    Hi
                                    the problem is not yet resolved . But the status of my complaint appears as "Resolved" . I have received some message in Whatsapp that they will send the account no I have to pay RS4660. when i asked why ... They said pay Rs2260 then they will return the money. What are the messages sent by them were not having any clear information and ultimately they need some money RS4460 or Rs 2260. Just she needs that money. thats all
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                                      Jyotirmoy koley
                                      Feb 24, 2021
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                                      Dear sir,

                                      I am Jyotirmoy Koley from Kolkata. I have registered my C.V in shine.com. But recently I have affected by a fraud who have taken my C.V from shine.com. I have lost a lot of money.

                                      So, I am requesting you, please take a action against this fraud.

                                      My mobile number is [protected]. Please contact with me for further communication.

                                      Thanking you.

                                      Jyotirmoy Koley
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Greetings from shine learning.

                                      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                      Regards,
                                      Team Shine
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                                        Indukumar1310
                                        Feb 22, 2021
                                        Resolved
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                                        Resolved

                                        Date: 22.02.2021

                                        SUBJECT: SERVICE FRAUDULENCE: SHINE.COM/ HINDUSTAN TIMES’ JOB PORTAL

                                        This is w.r.t. the inconspicuous and misleading services of Shine.com.

                                        After days of persuasion from their employee Mr.Harshid, I finally agreed to take up "Application Highlighter" on 18.01.2021. He told me not to worry since it is a reputed job portal under Hindustan Times.
                                        He also told me that I will have Mr.Pankaj as a Personal Relationship Manager who will assist me through until I get on to a job.
                                        I therefore paid 3027/- after negotiating from 3600/-. Hoping it was a fair deal.
                                        Soon after that I got a call from Mr.Pankaj saying he will be assisting me and then went on to say that I should apply for Career Assessment Test for Rs.4000/- and that if I don’t take up this test based on my profile, the previous service that I just took will be of no use. This CAT, will be attached to my resume and application while submitting for job prospects basis on which I will get a telephonic call first followed by interview and that I should be ready within 2 hrs of their intimation.
                                        Sounding something not right, I had already sent an email to their mail id [protected]@shine.com notifying my displeasure on this additional payment.
                                        Since I had already paid the initial amount, after much debate and assurance, I finally agreed to pay 3717/- for the second service too. After I took up the test, the service got closed. I have no access to the REPORT OR CERTIFICATE whatsoever. What do I do after taking the test!!!
                                        It is a COMPLETE TRAP..
                                        Through this complaint letter, I wish to alert all the aspiring job seekers to be aware of this TRAP and not fall prey and be sorry later like the thousands of job seekers who were trapped by their false promises.
                                        Till date the so called escalation team has not even bothered to speak to me despite so many calls. They just say we cannot refund your money. This is complete apathy! For they know they will still survive and get many more prey in the job market.

                                        InduKumar
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Mar 01, 2021
                                        Updated by Indukumar1310
                                        The issue is still unresolved.. they do not feel sorry for what they do and saying " we are sorry for the inconvenience caused" is just a mockery.
                                        Verified Support
                                        Mar 01, 2021
                                        Shine.com Customer Care's response
                                        Dear Indu,

                                        We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

                                        Also, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay. We would like to notify you that we do not have a refund policy, but as we give value to the customer satisfaction, we can offer you a swapping option only.

                                        Please approve for the same.

                                        Regards,
                                        Team Shine
                                        Mar 01, 2021
                                        Updated by Indukumar1310
                                        Thank you for the same.

                                        They have no intention to resolve the issue on their own despite knowing for sure that they have cheated.

                                        I request you to please take stern stand for the same and help.
                                        Verified Support
                                        Mar 02, 2021
                                        Shine.com Customer Care's response
                                        Dear Indu,

                                        Greetings from shine learning.

                                        Refer to your concern, this is to notify you that you had already utilize the psychometric test and they are ready to provide you the swapping option instead of other service.So, please go through it and approve for the same.

                                        Regards,
                                        Team Shine
                                        Dear Indukumar,

                                        Greetings from shine learning.

                                        Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                        Regards,
                                        Team Shine
                                        Indukumar1310's [Complaint's author] reply, Mar 1, 2021
                                        It is quite astonishing, given the fact that all interactions are based on the same.

                                        IN20210119_429443_122525 and IN20210118_428778_120222 are the 2 transaction ID's

                                        order <298845>
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