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Updated: Sep 12, 2025
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T
Trg Skills
from Saint Thomas Mount, Tamil Nadu
Feb 6, 2021
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Below email was sent to Mr Sagar (Shine.com) on 01 Feb 2021 however please note that I had immediately (during the tele-conversation with Mr Abhishek) had stated during the first / initial phone call made by Mr Abhishek (SME) that am not interested in your services and had stated to him to refund Rs 36, 000/_(+) immediately as per Shine.com refund policy. It's also important to note that I had not even forwarded any of my education qualification documents except draft Resume was forwarded to Shine.com.
The 03 payments as stated in the trailing email for an approximate amount of Rs 36, 000/_ (+) was paid using my credit card however during the tele-conversation with Mr Abhishek (SME) I was no comfortable with the explanation of the process as such had during the conversation had asked Mr Abhishek (SME) to refund the amount paid as am not interested in any of their services.
Its against totally inappropriate and illogical not to refund approximately Rs 36, 000/_ when no services had been availed from Shine.com except few minutes of tele-onversation with Mr. Abhishek (SME) of Shine.com and during same conversation had asked Mr Abhishek to refund all the money. I had asked in the trailing email and once again requested to provide to me atleast the substantiating evidence to prove as to what services were provided for the charged amount (Approx Rs 36, 000/_) and have not been replied or evidence provided till date. I feel cheated as when it was conveyed during the same Tele-conversation to Mr Abhishek to refund the transferred amount as am not interested in your services he only stated that company (Hindustan Times) does not refund any money that once comes in their account.
Till date neither any evidence as to what services had been provided for which Rs 36, 000/_ (+) had been charged in spite of requests made verbally as well as through email. I am sure HT (Shine.com) would have a refund policy to refund the charged amount if the candidate is not interested in services and communicate that instantly minutes after transfer of 03 payments for Rs 36, 000/_(+).
Please refer to trailing email as is self explanatory

Dear Mr Sagar,
I am extremely sorry to state that the way I was extracted payments through the three links provided one after the other and were for approximately Rs 36, 000/- (+) within few minutes of chat and was again asked to pay something like Rs 28, 000/_ or so and in return had just very briefly explained what Shine.com does when they receive candidate's Resume and Qualification documents and how will they be taking some written Test and then prepare the presentation that shall be fwd to various companies. Except my Resume no other documents were forwarded by me as one of your employees Mr Abhishek was unable to explain my queries and that created doubt in my mind as such had asked Mr Abhishek to refund all my money as have not availed any services nor intend to avail any services till all doubts are cleared. Th shocking reply of Mr Abhishek that you have worked for HT Media and knows well that any money that comes into company is never returned as such we shall not refund and money.
The reply of Mr Abhishek (SME) have a shock as such had stated to him you just conveyed what Shine.com does and sent 03 links one after the other and extracted money without giving any services. Yoy even denied that my GST number be reflected on the receipt of there payments done by me without getting any services except talking and confusing the candidates. It's was a most unprofessional way that without giving any services Rs 36, 000/_ plus was taken and being informed that Shine. Com does not return any money.
May I request Mr Abhishek of Shine.com to furnish details in writing of the services provided by Shine.com for which money of Rs 36, 000 (plus) had been paid by me.
Please provide in detail what services Shine com had provided within a few minutes on phone conversation when had asked to refund all the amount paid as am not at all comfortable the way (most unprofessional) the money is taken by Shine.com.
In view of the above I would once again request to refund all money or justify in writing with evidence as to what services have been provided for Rs 36, 000/_ (+) taken from me in the name of HIndustan Times.
Warm regards
Rameshwar SahaiFounder - "TheConsultants"(M) +[protected]

On Sat, Feb 6, 2021 at 4:07 AM H T Media Ltd via IDfy wrote:
Hi Candidate,
You have taken your first step towards having a rocking credible profile.
We are the verification partner for H T Media Ltd (Shine.com), and we will be guiding you through the next steps in creating your account on IDfy.
In order to complete your verification we just need a few details and a few documents:
Yes we know its a little cumbersome, just bear with us and we will more than make it up to you.Next steps:Register on IDfy by clicking hereEnter your details, upload a few documents and submit.We will get back to you with a verified profile.Yes we do have office hours, so just ensure you call us between 9.30 AM and 6.30 PM on weekdays. After all we also need our holidays as well :)You may also mail us on [protected]@idfy.comDon't worry if you don't get through to us, we will be calling you soon in any case.Thanks and Regards,
The IDfy teamThis email is an automated invite sent from the IDfy platform. If you feel that this email has beensent to you in error, we would request that you contact H T Media Ltd (Shine.com) directly.
Aug 13, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2021
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We tried to contact you, but unable to get through as there was no response. We request you to please reach out to us on call or by email sharing a convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
I have email to Mr Sagar today and pasting it below FYI

Dear Mr. Sagar,
Please refer to my trailing email dated 01 Feb 2021 and am once again writing below how the official of Shine.com extracted Rs 36, 047.63 (i.e. Rs 9264.63 + Rs 8967 + Rs 17, 816) and after getting Rs 36, 047.63/_ Mr Abhishel (SME) further demanded another payment of Rs 28, 000/_ on some other flimsy pretext.  I became alarmed and had firmly told Mr Abhishek during the conversation that I am not interested in taking any services from Shione.com and all my transferred amounts (i.e. Rs 36, 047.63/_) be refunded back immediately as am not interested in any of Shine.com services nor will be submitting my education qualification certificates  neither with activate any of the links being forwarded to me as am not at all feeling confident the way money is being demanded one after the other without giving any services.   
Please note that since 28 Jan 2021 till date, I have neither submitted any of my education certificate nor have activated any of the links forwarded to me nor intend to appear for your examination as it appears to me, some kind of scam where maximum money is extracted from candidates after referring that officials are from HT Media group. 
In view of above its requested to refund complete amount (i.e. Rs 36, 047.63) paid to Shine.com as have not availed any services for the amount paid to Shine.com
Warm regards,
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    Antim Gupta
    from Noida, Uttar Pradesh
    Feb 6, 2021
    Resolved
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    Dear Shine Team,

    This to inform you that you people have not hired the job consultants, you have hired the team who abuses the clients and force to raise the voice of the job seekers.
    I have received a call from a telecaller who offered me a job in construction line in TATA as a civil engineer and site engineer. Before offering a job she has confirmed my education as M.COM with commerce stream. Pls let me know how a commerce background could be a engineer. This basic understanding should your telecallers must have. When I oppose this and asked her that I want to talk to you a senior as she started using foul language she handed over a phone to a girl seating next to her.She is actually her senior in terms o[censored]sing foul language. She TOLD ME THAT SHE IS MY MOTHER AND ALSO ABUSIVE LANGUAGE USED by her.Also so many others foul sentences and words have been used for me.
    We don't know any one other than shine.
    If this is your job assistance that day is not far when it will be a not job portal company but a portal where free of cost telecallers are available for using foul language.
    Call received from[protected] and
    [protected].
    Aug 13, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 08, 2021
    Shine.com Customer Care's response
    Dear Antim,

    Greetings from shine learning.

    Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
    Dear Sir,

    Greetings from shine learning.

    Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

    Regards,
    Team Shine
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      V
      Vaishnavi Jadhav
      Feb 5, 2021
      Resolved
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      Address: Uttar Pradesh

      This is a complaint regarding a axis bank career posting. Their address is from Uttar pradesh. I live in Mumbai, India. They told me to fill a form and while payment my whole money got deducted from my account i.e.Rs 2500. Now when im trying to call and ask my refund they r avoiding my calls and messages. Kindly look into this matter and refund my money back. Thank you.
      Aug 6, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Dear Ma'am,

      Greetings from shine learning.

      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
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        Monika galhotra
        from Jalandhar, Punjab
        Feb 4, 2021
        Resolved
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        They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding 23000 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985
        +4 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Feb 04, 2021
        Updated by Monika galhotra
        Not resolved todays issue
        They misguided me that there is only one time payment and I have paid 45985 They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding 27138 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985.i have transactions order no also

        Misguided by executives - Comment #3796024 - Image #0
        Misguided by executives - Comment #3796024 - Image #1
        Misguided by executives - Comment #3796024 - Image #2
        Misguided by executives - Comment #3796024 - Image #3
        They demand 7874 by saying that is the only charges for oerseas job services then they demanded 7434 and then 11798 and then 18879 and i have paid 45985. And after that they were demanding near about 27000 they catch the member like that he or she either cant deny or leave the money kindly refund my money 45985 i hv transactions order id also.

        Misguided by executives - Comment #3796064 - Image #0
        Misguided by executives - Comment #3796064 - Image #1
        Misguided by executives - Comment #3796064 - Image #2
        Misguided by executives - Comment #3796064 - Image #3
        Dear Monika Galhotra,

        We hereby acknowledge receipt of the complaint you have submitted.

        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

        Thanking you and assuring you of our best services at all times.

        Regards,
        Team Shine
        Monika galhotra's [Complaint's author] reply, Feb 5, 2021
        Please resolve it and refund my money as ur executives are misguiding and making fool of people refund my money 45985 as aoon as possible
        Shine.com Customer Care's response, Feb 6, 2021
        Verified Support
        Dear Monika Galhotra,

        We hereby acknowledge receipt of the complaint you have submitted.

        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

        Thanking you and assuring you of our best services at all times.

        Regards,
        Team Shine
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          A
          Amit singh Kushwah
          Feb 4, 2021
          Resolved
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          Resolved

          Address: Agra

          Dt 3/2/2022 time 5.11pm my extra Rs 9898 do not rs refund
          Priyanka
          Mobile
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Dear Amit,

          Greetings from shine learning.

          Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
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            R
            Razia Saifi
            from Gurgaon, Haryana
            Feb 2, 2021
            Resolved
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            Resolved

            Address: Delhi

            I am attaching a screenshot and want to know what is this? I am unable to log in and try to call many times in customer service but after hearing my concern they disconnected the call. Shine provide me a CRM but he never picking the call.

            I am very weak financially but I pay EMI for taking the services for good job but Shine people's making fool to us.

            I paid 3000 rs for the services What is the meaning of taking paid services? I want my refund..

            Very worst people!!!
            Worst service of Shine!!
            Cheap people!!

            Mr. Ujjwal, Jatin.
            +1 photos
            Aug 9, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2021
            Shine.com Customer Care's response
            Dear Razia,

            Greetings from shine learning.

            Refer to our discussion, we would like to notify you that you had made the payment for the job assistance service which has been initiated.

            Moreover, we had already assigned you the relationship manager who will assist you and guide you regarding the services.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
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              W
              wanwar024
              Jan 29, 2021
              Resolved
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              Resolved

              Address: Jaina tower 1 8th floor office no. 812

              They call me for interview and take 1000 rupees for giving me job and they shortlisted my cv from shine.com i pay her through phonepe her name is sheela mishra phone no. Is [protected]
              Utr no.[protected]
              +2 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              Thank you for contacting us.

              Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

              Regards,
              Team Shine
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                A
                Anmol Sureka
                Jan 27, 2021
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                I apply for online job in shine.comand paid rs 2000 amount to shine.com and its is promised that it will refunded if job is not provided or taken by me
                job is given by the company in ICICI bank and ICICI bank HR manger futher demand for RS7000 as verification from RBI bank and i refuse to pay and reject the job offer and i call shine HR manager to refund my amount on my first she say amount is refunded within 2 weeks after 2 weeks again i call then she says amount is refunded within 2 months and so on my amount is not paid and know she does attend my call also .
                call conversation is recorded by me
                shine.com- HRmanger Miss. AANA no. [protected]
                HRmanager MISS.POOJA no. [protected]
                +8 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 05, 2021
                Shine.com Customer Care's response
                Dear Sir,

                Thank you for contacting us.

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                Regards,
                Team Shine
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                  A
                  akp_89
                  from Bhavnagar, Gujarat
                  Jan 27, 2021
                  Resolved
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                  Address: It is job consulting and I am paid through online

                  Dear Shine team,

                  As per various mail to you last 2-3 month regarding refund my amount which has taken by you for job guarantee from your team member and he assure me that if you have paid this amount (mentioned in attached Invoice) but after taking money no job call I have got neither any better job opportunity and last 2 to 3 month I am asking for refund but still I am not received my paid amount.
                  And I am not interested for your any benefits I am paid amount for Job and guarantee given by your team as discussed but after taking money no call for further process.

                  It is requested that please refund my paid amount as attached invoice.

                  Regards
                  Atul k Pandey
                  [protected]
                  +1 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2021
                  Shine.com Customer Care's response
                  Dear Sir,

                  Greetings from shine learning.

                  Refer to our discussion, we would like to notify you that you had made the payment for the job assistance service which has been initiated on time without any delay.

                  You would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt.

                  The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace.It is not practically feasible to make any kind of commitment on the time period.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
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                    D
                    D Dhana Sekar
                    from Chennai, Tamil Nadu
                    Jan 25, 2021
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                    "Request for a full Refund"...

                    I was called up by Kuldip singh on Jan 20th 2021 and started talking about the charge of 4660/- as under "Improved Visibility Package" followed by the below charges. I was on continuous call with the person and there had been repeated mails with Invoices send for payment to be made and in around 2 to 3 hours time, it became nearly around 1.4 lakhs charged starting improvements to the profile and more visibility towards job offerings.

                    My order number "299685"

                    Improved Visibility Package - 4660/-
                    Job profile Verification - 6838/-
                    Education Verification - 8495/-
                    Career Assessment Test with Expert Counselling - 15759/-
                    Professional Summary + Career Management essentials - 22418/-
                    Jobs on the Move 180 Days + Linkedin Profile Summary + Application Highlighter - 34572/-
                    Job and Interview Assistance, Master In Leadership and Strategy Management Training & Certification - 47199/-

                    Please never pick up calls from this fraud group, I have lost all my hard earned money in name of a better placement to give, with an improved CV across Top employers.

                    Please let me know how to get back my hard earned money. The Person (Kuldip Singh) called me from number [protected]. This Fraud group needs a better punishment so that they don't continue this further. Cheating anyone's hard earned money would end up doubly as unforgettable pain for this fraud group.

                    Kindly help me with full 100% refund of Rs 1, 41, 532/- on this please.
                    +12 photos
                    Shine.com customer support has been notified about the posted complaint.
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                      B
                      Bhavesh Kamble
                      from Jabalpur, Madhya Pradesh
                      Jan 23, 2021
                      Resolved
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                      Resolved

                      I had received call from Miss Priyanka Sharma from shine.com (ph no [protected]) on 13/01/2021 as I was at work I couldn't receive that call so I dropped a sms that you can call me later. So today again I received call which I couldn't pick as I was at work, so later when I was free I contacted on that number where this lady told me that she is talking from shine.com and she has job opportunities for me on their portal. For that I need to register on their site for which she provided me with a link Shinework.online to fill a particular form and one time registration amount of Rs 100/- to be paid. As I was desperately searching for job, I proceeded the transaction that failed for 3-4 times, as the amount wasn't deducted I remained carefree about it. But later I received a sms that 4910/- are been deducted from my account, I checked my passbook but didn't found anything just a transaction to a mobikwik with ref number. Later I recieved call from same lady asking for the completion of transaction for which I said no, but in return I face a debit of 4910/- from my account, so for that she said it's ok I'll help you in same you'll get back ur money I'm lodging a complaint and then she provided me with a complaint number, for which she said I'll receive one code "blank entry" which is valid only for 20 seconds. Failing for which my amount won't be refunded. This blank entry thing happened 6 times later and every time it costed me 4910/- instead of getting credited all the time it went from my account. I have all the payment statements from bank for the same. The whole big total of 34, 370/- looted in just an hour. From then I'm receiving similar calls on daily basis. I tried seeking help from help desk of shine.com, but it doesn't look like they are really interested to help. Please help me. I need my money back, I need refund for this loss which is done under name of shine.com. I have a family to support. 😪😪
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 05, 2021
                      Shine.com Customer Care's response
                      Dear Sir,

                      Greetings from shine learning.

                      Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      Regards,
                      Team Shine
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                        S
                        suryasnatadas
                        from Gurgaon, Haryana
                        Jan 23, 2021
                        Resolved
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                        Website: shine.com

                        I used the services of Shine.com after seeing that it is linked to LinkedIn and is a reputed company of Hindustan times. I am sorry that the way the services are provided are absolutely not transparent.

                        I initially paid for the registration an amount of 4714.98 through an executive who never explained the process or any further payment details.

                        Later in the day I received a call from Mr. Saksham about the details .
                        He explained that I will need to do Verification and Presentation. He shared a link for payment when I queried that I was not counselled about any further payment I was told that the executives were not aware of the same. I repeatedly asked for a day to do a reference check on the quality of services and I was told that it was possible. I made the payment( e mail recievd from [protected]@shine.com) . Then I was told that the payment was for only educational verification and need to make an additional payment of 7209.98 for professional verification else my CV would not be noticed. After some argument on repeated payment requests, he connected me to his senior and his senior again explained me about the payment and told that this was the final amount I would need to pay. I raised concern on the repeated requests of payment and lack of transparency and was told that he would look into it. Since I had made two payments I went ahead with this payment after assurance from the senior ( call received from [protected]). Mean while the phone got disconnected.
                        Mr. Saksham had shared his mobile no. [protected] and I called on that no. to inform him that the payment had been done. I was told that his senior would call. I received a call from the senior and he transferred the call to Saksham after confirmation of payment. Again I was asked to make a payment of Rs.13804 for the presentation. And I decided not to avail the presentation services.
                        Did n't expect this from Hindustan times group. Seemed like a money fleasing business. Transparency on the whole process would be much appreciated.
                        Request you to refund my amount as I am not interested in availing the services and I am not sure if the services would be provided optimally.

                        Payment Id pay_GSdxeopBQqWB3L
                        Paid Rs. 4, 714.98 On 23rd Jan, 2021

                        RAZORPAY GSi6t2M5fg9EOz 8587fd[protected]dc4bf587916d121 for Rs.4, 685.98 Debited to Ac XXXXXXXXXXX0647 on 23-JAN-2021 15:42:15

                        RAZORPAY GSiXkvTS0Rfmfg 8587fd[protected]dc4bf587916d121 . INR 7, 209.98 Debited to Ac XXXXXXXXXXX0647 on 23-JAN-2021 16:07:28 on account of NET TXN:

                        Regards,
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2021
                        Shine.com Customer Care's response
                        Dear Suryasnata Das,

                        Greetings from shine learning.

                        We value your trust in our company, and we will do our best to meet your service expectations.

                        With reference to your discussion with our concern team member, hope all your concern has been resolved.Also, we are going to assign you the relationship manager who will assist you and guide you regarding the services.

                        Request you to please utilize the service and take a maximum benefit of it.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                        Regards,
                        Team Shine
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                          D
                          D Dhana Sekar
                          from Chennai, Tamil Nadu
                          Jan 23, 2021
                          Resolved
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                          Resolved

                          I was called up by Kuldip singh today and started talking about the charge of 4660/- as under "Improved Visibility Package" followed by the below charges. I was on continuous call with the person and there had been repeated mails with Invoices send for payment to be made and in around 2 to 3 hours time, it became nearly around 1.4 lakhs charged starting improvements to the profile and more visibility towards job offerings.

                          Improved Visibility Package - 4660/-
                          Job profile Verification - 6838/-
                          Education Verification - 8495/-
                          Career Assessment Test with Expert Counselling - 15759/-
                          Professional Summary + Career Management essentials - 22418/-
                          Jobs on the Move 180 Days + Linkedin Profile Summary + Application Highlighter - 34572/-
                          Job and Interview Assistance, Master In Leadership and Strategy Management Training & Certification - 47199/-

                          Please never pick up calls from this fraud group, I have lost all my hard earned money in name of a better placement to give, with an improved CV across Top employers.

                          Please let me know how to get back my hard earned money. The Person (Kuldip Singh) called me from number [protected]. This Fraud group needs a better punishment so that they don't continue this further. Cheating anyone's hard earned money would end up doubly as unforgettable pain for this fraud group.

                          Kindly help me with a solution to this please.
                          +9 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2021
                          Shine.com Customer Care's response
                          Dear Sir,

                          Thank you for your email.

                          Refer to our discussion, we agree with you that you were having a lot of expectations based on the enrolled services. Our team has suggested more services based on an evaluation on your profile that could add a professional credibility and your profile could be represented very uniquely with multi skills.

                          We greatly esteem your relationship with our company and are very sorry for the inconveniences you have suffered. We have connected with you to address the concerns during the welcome call. We have clarified your every issue during the same. Hence, the services were activated as you have given your verbal and written consent to process with services. It was done, dated 22nd Jan 2021 and we have shared the acknowledgement email for the confirmation. Beyond this, we again connected with you to address the issues in your services during the feedback call dated 23rd Jan 2021 but you have not raised such concerns. Hence, we are sorry to inform you that the refund could not be processed at this time due to our policies and the time it has spent with you.

                          We suggest you utilize the services as you have enrolled in the services based on your mutual understanding.

                          We promise to always offer you the best assistance possible always. Please accept our apologies and utilize the services and avail the benefits accordingly.

                          Regards,
                          Team Shine
                          I had started raising concerns from the day 1 of paying the amount as i felt it is not worth 1.4 lakhs of payment made. The immediate next day on Jan 21st i did talk to your representative named Kuldip Singh mentioning about the refund, further again there had been 5 to 10 mails atleast been shared with Munsh who is so called the Relationship manager at different dates mentioning the ask for refund but it has not happened. Attaching the snapshot of refund policy mentioned in shine.com website itself and dont know how can you mention that refund is not possible that too such a huge amount of money, while i have taken none of your services further.

                          This has to be taken up Legally and i need my money back.

                          This has caused me a lot of depression of losing such a huge money into this scam. You would need to answer me for all of this.

                          See the attachment (first point) with the refund policy. Don't blindly end up cheating a Citizen like this.

                          Shine Learning.com Shine learning has charged me 1.4 Lakhs on Job opportunity - Comment #3798181 - Image #0
                          D Dhana Sekhar Sir
                          What is the status of your comlaint. I am also victim of Shine.com for Rs.15.lakh.

                          Did you refund any amount
                          D Dhana Sekar's [Complaint's author] reply, Feb 16, 2021
                          I am yet to get back any refund. I have raised a legal notice against them through my lawyer. They are yet to respond back.

                          We need to collectively raise a case against this fraudulent group and sue them in court.
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                            D
                            DevBratSingh 3
                            Jan 22, 2021
                            Resolved
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                            Resolved

                            I have just received call from Shine team through number [protected] and she ask from registration id, she ask for 10 rs payment and later on I received msg that 45 k deducted in multiple parts. Plz help me I don't know what to do..plz help
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Thank you for contacting us.

                            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                            Regards,
                            Team Shine
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                              S
                              suresh.tha36
                              from Nashik, Maharashtra
                              Jan 22, 2021
                              Resolved
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                              Resolved

                              Address: Lucknow

                              Dear Sir / Madam,
                              i am suresh thakur from lucknow, i like to take your attention regarding the fraud happend with me on yesterday concern to your job portal. the incident is like this,
                              yesterday i login from my id to your job portal and updated my cv. after 10-15 minute i got a call indicating calling from shine.com, on opposite site there was a lady and asking me to go for one of the offer for Rs 10, that will help me for my future job call. i thought that it is only for 10 Rs so no problem to pay.i said yes i like to go for that than she said to login following job portal www.referenceidshine.in, i login and process for the payment of Rs 10 but when i made payment, my account was debited by Rs 10000/-.
                              here i like to take your attention that this all racat of fraud is being operated internally from your job portal, if i am login in your job portal than how the outsider know that i am searching for the job. how they knows my details it means someone or your portal is oprating this fraud.

                              in this regards i want my money back or going to complain about your job portal . please pay my money back.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2021
                              Shine.com Customer Care's response
                              Dear Sir,

                              Greetings from shine learning.

                              Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
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                                C
                                Charvi Kadam
                                from Chennai, Tamil Nadu
                                Jan 22, 2021
                                Resolved
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                                Resolved

                                Address: Gurgoan

                                Hello,
                                Some time ago I got a call from shine saying they have a job opportunity in school that I have already applied for in the portal, they asked me to pay 2500 which will be refundable once I get placed in the said company and if there is any problem in getting place they will refund it and give free services for 1 year, now I am worried as I already paid the amout please help.

                                Thanks & Regards,
                                Charvi Kadam
                                [protected]
                                +2 photos
                                Aug 11, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 05, 2021
                                Shine.com Customer Care's response
                                Dear Charvi,

                                Thank you for contacting us.

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                Regards,
                                Team Shine
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                                  S
                                  SHAHNAAZ BEGUM
                                  Jan 22, 2021
                                  Resolved
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                                  Resolved

                                  Respected Sir /Madam

                                  I would like to bring to your kind notice that I got a message stating the job in Indigo Airlines ground staff. So I thought of speaking to the person whose number was displaying in the message. She is Deepthi, she asked me to pay 1500 for recruitment in Indigo Airlines ground staff. I asked her if this reliable or not, then she said if I don't get placed or what my refund it will be refunded with out any problem. So I paid the amount of Rs. 1500. After two days I took the aptitude test and that Deepthi ma'am said that I am eligible for the next round. Later after the telephonic interview they asked me again to pay Rs. 7500, after paying that only they will release my Joining letter.

                                  I adjusted the amount and first paid Rs. 4000 and the next day Rs. 3500 after that I got the joining letter in which it was mentioned salary will be Rs. 30, 000 and joining date was 25th Feb 2021. After all this last week again I got a call from HR Meher asking to pay sum of Rs. 15500, so that they can send my file further n to create LIC on my name, even she said that rs. 15500 will be credited in my bank account. I was not willing to pay, so asked for refund. HR. Meher said refund will be only after 45days. It was fine to me n I was waiting. But yesterday I a call from HR Meher from Indigo Airlines and she asked me to pay 1620 as Gst after that only I will get my Rs. 9000 or else not.
                                  I made some adjustments and again paid Rs. 1620 and she said I will get my refund back within 15/30 mins.
                                  But till now no response from there side.
                                  Since morning I'm calling that HR Meher but she is not receiving my call and that Deepthi mam is also not replying to my messages.
                                  Hope you will consider this and refund my full money back which is sum of Rs. 10620.
                                  These ladies are ruining the names of Indigo Airlines and Shine.com.
                                  The name and number of that fraudsters are: Deepthi[protected]
                                  Meher -- [protected]
                                  And I spoke to one more lady yesterday she was from Refundable Department of Indigo Airlines itsims.

                                  I'm herewith attaching all the whatsapp chats with the number of her on the top.

                                  Hope you will help me,
                                  Waiting for your prompt reply.

                                  Thanks and regards,
                                  Shahnaaz Begum
                                  Asst.Professor in English
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2021
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Thank you for contacting us.

                                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                  Regards,
                                  Team Shine
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                                    S
                                    Simran Jaat
                                    from Jaipur, Rajasthan
                                    Jan 21, 2021
                                    Resolved
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                                    Resolved

                                    Address: In Delhi

                                    Today 21st Jan 2020 some girl called me and describe me about job as a data entry in reliance jio then they told I have to send some details on there

                                    moblie no [protected]
                                    gmail

                                    ([protected]@gmail.com)
                                    And send 2500 in there account i agreed then I send my marksheet of 10th and 12th my adhar card my photo then they send me some conformation latter on my gmail they call me and said now I have to send money for interview because I'm selected but i disagreed then they warned me if i do not send money to them they blocked my marksheet for 5 years and I'm not able to take admission in any college. Sir please help me they have all my details and they told me that they send some legal notice on my address .Sir am very depressed please help me..
                                    +2 photos
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Jan 21, 2021
                                    Updated by Simran Jaat
                                    Mobile no [protected]
                                    Verified Support
                                    Feb 05, 2021
                                    Shine.com Customer Care's response
                                    Dear Simran,

                                    Thank you for contacting us.

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                    Regards,
                                    Team Shine
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                                      R
                                      Ritesh Kumar Bairagi
                                      Jan 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Gugaon

                                      Today I got calk from Shine.com
                                      And asking to join premium service, but it was not informed me that all the services have different charges.

                                      I am at the moment jobless and can't continue with such high amount services.

                                      I have not taken any services as of now and want to cancel my services. First payment was made around 3.12PM today

                                      I am not in the situation to pay these amount. I have not paid for resume writing and professional services which is approx 17k, hence I think I will not get best services and do not want to continue for such services.

                                      If the sales executive provides me details in advance for such services then I should have reject for the services initially. Half payment half services will not have good relations between shine and me.

                                      I want to cancel my request and I do not want to take the services. As of now I have not taken any services this is just a first day.
                                      +3 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Jan 25, 2021
                                      Updated by Ritesh Kumar Bairagi
                                      No resolution as of now, they are not ready to cancel the optional services which I have not taken.
                                      Verified Support
                                      Jan 29, 2021
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Greetings from Shine learning.

                                      We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career.

                                      Still, If you think that they forced you then I apologize if I or my team hurts you. You know we did not mean to hurt you in any way.

                                      Moreover, As an extra measure to our unconditional commitment to customer satisfaction, we decided to mark your number on DND and will take a strict action against the persons who had called you for the services. These precautions will ensure that such errors will not happen again in the future. This would not have been possible without you drawing our attention to your case. We take this opportunity to thank you for your feedback which allows us to serve you and other customers better.

                                      We value your business and hope to retain you as a customer.

                                      Please always share your feedback with us; this is how we keep learning and improving. We are very confident that the next email, we receive from you will be that of appreciation.

                                      Awaiting for your positive response.

                                      Regards,
                                      Team Shine
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                                        A
                                        Akash Shigvan
                                        from Delhi, Delhi
                                        Jan 16, 2021
                                        Resolved
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                                        Resolved

                                        Address: Vasai west, palghar- 401202

                                        Aapke yaha se call aaya tha, unone mujhe kaha 10 rupees ka form bharne ke liye kaha tha, mene 10 rupees ka form bhar diya tha, par achank mere account se pure amount debit ho gaye he.
                                        To ab me kya kar sakta hu
                                        To kya aap meri help karenge.
                                        Mere paise mujhe vapas chahiye
                                        Aapki refund ki process kya he
                                        Please give my money 11776.58 rupees only.
                                        Your SB A/c **72380 is Debited for Rs.9988 on[protected]:50:10 by Debit Card Swipe Avl Bal Rs:1788.58 -Union Bank of India
                                        Your SB A/c **72380 is Debited for Rs.1775 on[protected]:07:21 by Debit Card Swipe Avl Bal Rs:13.58 -Union Bank of India
                                        This is my proof, please give my money back

                                        Thank you
                                        Regards,
                                        Akash shigvan
                                        Mumbai, Maharashtra
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Thank you for contacting us.

                                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                                        Regards,
                                        Team Shine
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