ShopClues.com Complaints & Reviews

Hi, This is to inform you that i bought a product from shopclues online website and order number is 64379987, i got the defective product and return the same to shopclues and started follow up to refund my amount or new product but they have not sent to me as of now and it is very long time, kindly do something for me. Regards Omprakash Mishra

I have booked one Laptop bag(order No[protected] with online payment from shopcluse. They have despatched courier throe Shreemaruticourier servives (AWB No[protected] but shreemaruticourier service delivered my courier to some other address hence i have called to them for query at there ahmdabad office & they tell me that they have by mistake courier delivered to wrong address hence you may talk to shopcluse for refund of your money hence i have called shopcluse customer care and resister complaint arround 7 times & taking followup with them since 6 days but they are not giving any reply and misguiding me so plz help me to shortout my problem at earlier.

I had ordered a charger for HTC phone on 10th August 2015, which was to be delivered on 18th August 2015. However, on 18th, received an email that there was shortage of chargers with that merchant. So, they placed order with another merchant who finally delivered me an used and faulty charger. I want my charger to be replaced.

Ban the shopclues.com
I have ordered a dress material on 13th august as i found 100% cash
Back offer. This is a combined order along with this product amounts
Rs. 800. Suddenly i could see my order was cancelled. My order number is
64986857. The shoplcues.com announced 100% cash offer. This offer is
Valid for placing the orders on selected products and the value should
Be greater than rs. 690 and is valid from 11 - 15th august. After few days
Of placing my order they cancelled my order and said that the product
Was not in stock. Then i fainted my dream to get cashback. I understood
Their situation and i agreed to them.

Second time i have ordered another combo of dress material[quantity 2][order no:65716291] for rs. 1000. After five processing days my order was cancelled. I have
Already made payment for this product. When i'm placing my order it
Showed that the product was in stock. After few days they cancelled my
Order and saying there is no stock. If there was no stock, they can say it within a day. But they didn't cared aboiut it. Only after 3 processing days, they are saying that my
Ordered product was not in stock. I could understand this is a team
Work cheating by shopclues.com they are giving unbelievable discounts
On products and attracting the customer's money and releases after
8 - 10 days. They are making use of that money well. They are trying to
Exploit the customer's. The customer support is also a fraudlent.

I had given a order of 2 flip flops but i received only one . My order number is 64979871!! I had given the complaint to the customer care and they are just delaying the complaint given by us since from 15 months im trying to resolving my complaint but its of no use with shopclues.I had loss of my money and time . Never ever shop with shopclues.

I have ordered a T-shirt a month ago from shopclues.com.due to the wrong size delivered I requested for an exchange.the product was picked up but the exchange was not delivered yet.I have already paid the money but the money was also not refunded.please help me out with this.my order no was 63316809.my return no was 1871499.I also called customer care many times but there was no response instead I lost my balance everytime.

I have ordered (Order no:[protected] a Mi Power bank from shop clues on 18.08.2015. I received it on 24.08.2015. But I found it to be a fake power bank.I requested them to return but they rejected it. They on their website telling original but send me fake one. Please resolve my problem

I did not get my cashback offer on shopclues, I have ordered for 750 rs, I have received my products but I did not get my 100% cash back offer. And another problem is I got a defective products it was not working. I have complained about it but no response from them

I have made an order for 816 Rs on 14 Aug 2015, 04:36 PM (conditions was order should be more then 690 Rs for 100% cashBack on Independence Day sale offer), now shopclues have cancelled my two products for Rs. 157(due to now out of stock-but the website says the products are in stock).
when I called customer care for this, they said me that you wont be getting 100% cash back as there is a product cancelled, and your total amount is less then 690.(I HAVE NOT CANCELLED you have cancelled),
Clearly there website says that the products are available on there website.
even shopclues terms and conditions for independence day offer also doesnt shows any thing regarding cancellation on order value.
This is a clear case of cheating on customers.
Kindly refund my complete amount with penalty of cheating and troubling me.
I HAVE BEEN CHEATED BY SHOPCLUES...

I had ordered a Bluedio I4 Bluetooth Stereo headset from ShopClues.com on 12th Aug 2015 order No #64838405 & #65817531 and Order Amount INR: 815/- (Incluing delivery charges). However, the have deliverd me a wrong product (SAMSUNG Bluetooth Headset HM-1000). I have receiv (24th Aug 2015 completely different product than the ordered one.Order No & Shipment Tracking No both are wrong id on Receipt.I want to correct products send to me again.If a wrong product is delivered, under buyer protection you are eligible for replacement or refund. Please do keep the picture of the product as we will need it for verification. JAGYAN DATTA SAHOO C/O- Gouradhari Behera Similipada, LIC Colony, In Front Of Janaseva Kendra, Angul, Orissa 759122 Email: [protected]@gmail.com Mob- +91-[protected]

I had ordered a Bluedio I4 Bluetooth Stereo headset from Shopclues.comon 12th Aug 2015 order No #64838405 & 65817531 and Order Amount INR: 815/- (Incluing delivery charges). However, the have deliverd me a wrong product (SAMSUNG Bluetooth Headset HM-1000). I have receiv (24th Aug 2015 completely different product than the ordered one.Order No & Shipment Tracking No both are wrong id on Receipt.I want to correct products send to me again.If a wrong product is delivered, under buyer protection you are eligible for replacement or refund. Please do keep the picture of the product as we will need it for verification. JAGYAN DATTA SAHOO C/O- Gouradhari Behera Similipada, LIC Colony, In Front Of Janaseva Kendra, Angul, Orissa 759122 Email: [email][protected]@gmail.com[/email] Mob- +91-[protected]

On 15th August I ordered for tshirt and made the payment through credit card. My order number is 65273560. But the tshirt has not been delivered so far. Last month also I ordered for shoes and advance payment was made. But the shoes have not been supplied for which order was made\. It appears that the company is cheating the people who make advance payment.

TOTALLY CHEATING BY SHOPCLUES I have ordered a dress material on 13th August as I found 100% Cash back offer.This is a Combined order along with this product amounts Rs.800.Suddenly I Could See My order was cancelled. My order Number is 64986857. Second time I have ordered another Combo of dress material[Quantity 2] for Rs.1000.After Five days my order was cancelled. I have already made payment for this product. This Shows that my money is used by you for Your Purpose and then you are Cancelling my order.order no 65716291.

I have ordered Elvace Black Elvasport Sports Men Shoes-8015 (QTY:1), amounting Rs. 419/- vide their Order no. 65678119 dated 17.08.2015, 6.10 pm. The Estimated Delivery was Between: Fri 21 Aug and Sat 22 Aug. As on date the location of consignment is showing at Gurgoan and courier person is unable to find the actual location of the consignment. I need this consignment today as it is special day for me. Kindly do the needfull. Thanks and regards. Dharamvir Singh, Mobile no. [protected]

I had placed a order of 2 pair of shoes on 21th of this month, and the order number[protected], 65964219 The status of the order is updated as shipped where in I have not got the product delivered plz check with it and update me it's been the 4th day today CN-[protected]

They sen d me a damaged tv i blooked it online with order no 62264579 as on 22.07.15 and Deliverd me on 03.08.15 With damaged screen many times filled request for return but no one giving any satisfied answer regarding replacement what can i do . With this.

Xiomi redemi 4 g note was booked on 13 aug, and set was received order set number 64925277on 18 aug .while charging at the first time it was found the it was not charging .thereafter after serching what to do i Complaint to the custmor carer there was mail that merchant will ship a new set on 18 aug, but till today no response from company. On Thu, Aug 20, 2015 at 8:01 AM, following received from shop clues in mail Dear Customer, Thank you for shopping with ShopClues.com. This email is in regards to your complaint for the order number 64925277. We would like to inform you that Merchant has approved your return request for replacement. Hence, we have initiated the reshipment process. We will reship a fresh product with a new order number. As soon as it will be done, you will receive an automatic email regarding the same. Apart from this, we are not arranging the reverse pickup of the delivered product. You can keep or dispose the product at your convenience as the merchant do not require the product back. For further assistance kindly refer to www.shopclues.com/help Best Regards, ShopClues.com ... today 24 aug when customer care called they said it is not their responsibility ...but according to the above mail merchant should provide a new set ...due to poor response of the company i have lost my hard earn money 6700/- so it is a request to the company to return my money which was paid to them

I have ordered perfume "carolina Herrera 212 VIP Men 100 ML". But I have been sent "VIP Men 80 Ml Made in China" This is duplicate of original perfume and I am not wiling to use it. This is complete Fraud by Seller and is responsibility of Shopclues.com. The website even does not permit writing of reviews qua the seller. So the other people may not become aware of this fraudsters.

I have made an order 2 items (Samsung Galaxy Note 2 N7100 - (6 Months Brand Warranty) (QTY: 2) from shopclues dated on 12 Aug 2015, and that have order id is 64877773 and 64879020. (total amount- rs-30400)Before the purchase of this item I got clarification from shopclues customer executive regarding to warranty and refund process. She told me that if item has any problem then you can easily returned this item and got refund to your account. After order I got fault in both phone and applied for the return where shopclues rejected my return request and close my request without inform or asking to me. So many of reasons are given below which shopclues cheated with me in this item. 1) In the description of item shopclues mention that item is only opened box and this phone and accessories has 6 month warranty but in actual when I go through Samsung service center they told me that we are not given any warranty on phone as well as accessories. Samsung gives me information that this both item is refurbished item (many time repaired in company) and we can’t do that. Where this information is not provided on landing page of shopclues.that means shopclues cheated with customer by this way. 2) When I got this item at that day I had checked it is in not in sealed packed condition and both phone has problem.immidiately I have applied for return but shoplcues rejected it. 3) Shopclues sent many items to many customers to cheat in this way. 4) I have registered many complain to its customer care but they refused my problem and closed return request also no any higher authority want to talk with me on the phone.

I placed order for a product on Aug 1st. When i was waiting for my order and did not received it after 10 days I contacted customer care at Delhivery Couriers. They told me my product has been RTOed which I was shocked to hear. I contacted ShopClues Customer Support regarding the same. Then i received a mail on Aug 12 that i will be receiving the same order in next 10 days. And then i receive a mail on Aug 18 that the order is finally cancelled and i have to reorder the same product again. As the product was COD no refund have to be initiated. So what the customer gets from their side after 22 days is: 1. No product received. 2. False promises. 3. The price of the product doubled. 4. Waste of customer time & money on various Phone calls and Emails. Finally all i want is either i receive the same order at the price at which the order was made or just lodge my request so that others can also see what kind o[censored]nethical behaviour i have faced for such a small order with SHOPCLUES.COM