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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 232

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V
Vijen Mehta
from Mumbai, Maharashtra
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Faulty and used charger

Address:Mumbai City, Maharashtra

I had ordered a charger for HTC phone on 10th August 2015, which was to be delivered on 18th August 2015. However, on 18th, received an email that there was shortage of chargers with that merchant. So, they placed order with another merchant who finally delivered me an used and faulty charger. I want my charger to be replaced....
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K
Kalaiselvan31
from Chennai, Tamil Nadu
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Worst ever!!!

Address:Kanchipuram, Tamil Nadu

Ban the shopclues.com
I have ordered a dress material on 13th august as i found 100% cash
Back offer. This is a combined order along with this product amounts
Rs. 800. Suddenly i could see my order was cancelled. My order number is
64986857. The shoplcues.com announced 100% cash offer. This offer is
Valid for placing the orders on selected products and the value should
Be greater than rs. 690 and...
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N
Nikitacp1
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Missing product

Address:Gulbarga, Karnataka

I had given a order of 2 flip flops but i received only one . My order number is 64979871!! I had given the complaint to the customer care and they are just delaying the complaint given by us since from 15 months im trying to resolving my complaint but its of no use with shopclues.I had loss of my money and time . Never ever shop with shopclues....
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H
harsha779
from Mumbai, Maharashtra
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Money paid but product not delivered

Address:Ranchi, Jharkhand

I have ordered a T-shirt a month ago from shopclues.com.due to the wrong size delivered I requested for an exchange.the product was picked up but the exchange was not delivered yet.I have already paid the money but the money was also not refunded.please help me out with this.my order no was 63316809.my return no was 1871499.I also called customer care many times but there was no response instead I lost my balance everytime....
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U
Ujjal Manna
from Ghatal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Mi 10400 Power Bank

Address:Howrah, West Bengal

I have ordered (Order no:[protected] a Mi Power bank from shop clues on 18.08.2015. I received it on 24.08.2015. But I found it to be a fake power bank.I requested them to return but they rejected it. They on their website telling original but send me fake one. Please resolve my problem...
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S
Saranya Arumugam
from Hyderabad, Telangana
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Fake products and fake promises

Address:Chennai, Tamil Nadu

I did not get my cashback offer on shopclues, I have ordered for 750 rs, I have received my products but I did not get my 100% cash back offer. And another problem is I got a defective products it was not working. I have complained about it but no response from them...
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A
ankush143
from Hyderabad, Telangana
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Cheated on name of 100% cashback

Address:Hyderabad, Andhra Pradesh

I have made an order for 816 Rs on 14 Aug 2015, 04:36 PM (conditions was order should be more then 690 Rs for 100% cashBack on Independence Day sale offer), now shopclues have cancelled my two products for Rs. 157(due to now out of stock-but the website says the products are in stock).
when I called customer care for this, they said me that you wont be getting 100% cash back as there is a product cancelled, and your total amount is...
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J
Jagyan Datta Sahoo
from Bhubaneshwar, Odisha
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Wrong Product Delivered

Address:Angul, Odisha

I had ordered a Bluedio I4 Bluetooth Stereo headset from ShopClues.com on 12th Aug 2015 order No #64838405 & #65817531 and Order Amount INR: 815/- (Incluing delivery charges). However, the have deliverd me a wrong product (SAMSUNG Bluetooth Headset HM-1000). I have receiv (24th Aug 2015 completely different product than the ordered one.Order No & Shipment Tracking No both are wrong id on Receipt.I want to correct products send to me again.If...
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J
Jagyan Datta Sahoo
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Address:Angul, Odisha

I had ordered a Bluedio I4 Bluetooth Stereo headset from Shopclues.comon 12th Aug 2015 order No #64838405 & 65817531 and Order Amount INR: 815/- (Incluing delivery charges). However, the have deliverd me a wrong product (SAMSUNG Bluetooth Headset HM-1000). I have receiv (24th Aug 2015 completely different product than the ordered one.Order No & Shipment Tracking No both are wrong id on Receipt.I want to correct products send to me again.If...
+3 photos
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G
Gobind Nagpal
from Mumbai, Maharashtra
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Non delivery of goods

Address:Sangrur, Punjab

On 15th August I ordered for tshirt and made the payment through credit card. My order number is 65273560. But the tshirt has not been delivered so far. Last month also I ordered for shoes and advance payment was made. But the shoes have not been supplied for which order was made\. It appears that the company is cheating the people who make advance payment....
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K
Kalaiselvan31
from Chennai, Tamil Nadu
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Team Work Cheating By Shopclues

Address:Kanchipuram, Tamil Nadu

TOTALLY CHEATING BY SHOPCLUES I have ordered a dress material on 13th August as I found 100% Cash back offer.This is a Combined order along with this product amounts Rs.800.Suddenly I Could See My order was cancelled. My order Number is 64986857. Second time I have ordered another Combo of dress material[Quantity 2] for Rs.1000.After Five days my order was cancelled. I have already made payment for this product. This Shows that my money...
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D
DharamvirLKO
from Lucknow, Uttar Pradesh
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Delivery Delayed from schedule delivery time.

Address:Lucknow, Uttar Pradesh

I have ordered Elvace Black Elvasport Sports Men Shoes-8015 (QTY:1), amounting Rs. 419/- vide their Order no. 65678119 dated 17.08.2015, 6.10 pm. The Estimated Delivery was Between: Fri 21 Aug and Sat 22 Aug. As on date the location of consignment is showing at Gurgoan and courier person is unable to find the actual location of the consignment. I need this consignment today as it is special day for me. Kindly do the needfull. Thanks and...
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G
Guru dath b.e chinnu
from Bengaluru, Karnataka
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Delay with product delivered

Address:Bangalore, Karnataka

I had placed a order of 2 pair of shoes on 21th of this month, and the order number[protected], 65964219 The status of the order is updated as shipped where in I have not got the product delivered plz check with it and update me it's been the 4th day today CN-[protected]...
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P
PRAHLAD KHINCHI
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Damaged tv

Address:Durg, Chhattisgarh

They sen d me a damaged tv i blooked it online with order no 62264579 as on 22.07.15 and Deliverd me on 03.08.15 With damaged screen many times filled request for return but no one giving any satisfied answer regarding replacement what can i do . With this....
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R
rakesh kumar01
from Chandigarh, Chandigarh
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Mobile xiaomi redmi 4g note received defective

Address:Jalandhar, Punjab

Xiomi redemi 4 g note was booked on 13 aug, and set was received order set number 64925277on 18 aug .while charging at the first time it was found the it was not charging .thereafter after serching what to do i Complaint to the custmor carer there was mail that merchant will ship a new set on 18 aug, but till today no response from company. On Thu, Aug 20, 2015 at 8:01 AM, following received from shop clues in mail Dear Customer, ...
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A
ajayadvocate
from Karnal, Haryana
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Duplicate Perfume Supplied

Address:Panchkula, Haryana

I have ordered perfume "carolina Herrera 212 VIP Men 100 ML". But I have been sent "VIP Men 80 Ml Made in China" This is duplicate of original perfume and I am not wiling to use it. This is complete Fraud by Seller and is responsibility of Shopclues.com. The website even does not permit writing of reviews qua the seller. So the other people may not become aware of this fraudsters....
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J
jignesh2110
from bardoli, Gujarat
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Mobiles are faulty and returned not taken by shopclues

Address:Surat, Gujarat

I have made an order 2 items (Samsung Galaxy Note 2 N7100 - (6 Months Brand Warranty) (QTY: 2) from shopclues dated on 12 Aug 2015, and that have order id is 64877773 and 64879020. (total amount- rs-30400)Before the purchase of this item I got clarification from shopclues customer executive regarding to warranty and refund process. She told me that if item has any problem then you can easily returned this item and got refund to your account. After...
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D
Daanne
from Rampur, Himachal Pradesh
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Unethical Behaviour

Address:Sonipat, Haryana

I placed order for a product on Aug 1st. When i was waiting for my order and did not received it after 10 days I contacted customer care at Delhivery Couriers. They told me my product has been RTOed which I was shocked to hear. I contacted ShopClues Customer Support regarding the same. Then i received a mail on Aug 12 that i will be receiving the same order in next 10 days. And then i receive a mail on Aug 18 that the order is finally cancelled...
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A
Aditya G
from Mumbai, Maharashtra
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Received a fake product (MI power bank)

Address:Mumbai City, Maharashtra

I bought an MI powerbank(5200 mAh) from Shopclues.com on May 5th 2015 for Rs. 399. Order number was: 49669949. It was delivered around 11th May 2015. I powered it for 2 hours and then connected it to my mobile; it was charging properly. Then I did not use it for roughly 2 months as I was out of town. After 2 months. when I powered it again and connected it to my phone, it didn't work. Tried on other phones, but didn't work. So, I went to...
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Nandhini MK
from Gurgaon, Haryana
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Amount paid. but they didnt deliver the product.

Address:Bangalore, Karnataka

This shopclues.com is the worst online shopping, which i have came across. I have prepaid for the product. but thye havent delivered the product. There might few delays in online shopping. but they dont even display their customer care number. Fraudulent website. Even only very few response for mail. that too only they are to convince me. They dont have any idea to deliver the product. Please do some thing to get back my money....
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