Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 236

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
guddipillu
from Mathura, Uttar Pradesh
Report
Copy

Supplied defective product

I purchase one remote car from shopclues.com against order no. 58088049 and when i found that product i was shocked that it was defective from the starting. i registered a complaint no.3385170 on 9th. July over phone and i was informed that in next 48 hours it will be replaced. Nothing happened till now. i called many time now they are disconnecting my call. i mail them many time and fulfill their requirement my sending photos of bill and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arup_11
from Kolkata, West Bengal
Report
Copy

Delivered damaged product

Address:Kamrup Metropolitan, Assam

Placed my prepaid order against order number : 60159135 on 08/07/2015 which is delevered on 17/07/2015.But, as I opened that product found that my ordered item(mixer grinder) not working/NOT SPINNING. as soon as I noticed that fault, call to their c.care and asked for replaced the faulty item and they advice me to booked an reverse pickup request which I have done at the same day of delivery. After 3 to 4 replies finally at the date of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavdeep Saxena
from Gurgaon, Haryana
Report
Copy

Received Duplicate product

Address:Jaipur, Rajasthan

I purchased MI Power Bank by Shop clues.com but it having some backup issue. Today I went to Service center for Check the same but Service center ask that this is a duplicate product so can't register your complaint. This is totally Fraud with me so please register my compliant & take action against company and also refund myw amount. Order No : 57608301 Product Name : Xiaomi MI Power Bank Seller : RVM Enterprise, G-8, Mahavir Flats...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsharma958
from Pune, Maharashtra
Report
Copy

Non delivery of order

Address:Haridwar, Uttarakhand

Order no. 61622054 placed on[protected] is not yet delivered. Followed up with courier ECOM as well Shopclues more than 10 times but with no result. No status available with customer representative. This was first time I attempted Shopclues. But now never recommend to anybody....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay kumar sahni
from Delhi, Delhi
Report
Copy

Defective battery of micro-max bolt A 075

Address:Gorakhpur, Uttar Pradesh

Sir, My self ajay kumar sahni s/o ram jeetan prasad.I purchesd a battery of micromax bolt A075 from 'ShopClues' the performence of battery was only 2 days. after battey is switch off. kindly requested you please salve my problem. COD order[protected]battery of micro-max bolt A 075) Tracking no is-[protected]. adders-ajay kumar sahni village & post bharsand dis-gorakhpur 273209 mb-[protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Belgaum, Karnataka

Hello, With respect to the order id 61422829 and return id 1838563. We had received the product by courier through safexpress on 26th July 15 at 7.30pm and we noticed outside a hole on 1 side of the package & damaged thermocol when we opened the package on 29th July 15, When v opened the box we saw the wall mounting stands were displaced from the side box of the tv box. While removing the plastic bag v noticed huge bubbles spread here...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TamilarasanG
from Delhi, Delhi
Report
Copy

Delivered dead mobile and refusing to repay or replace the mobile

Address:Tirupur, Tamil Nadu

Order No: 63355373 / Dt.28.06.2015. Dear Sir, I was booked Karbonn KC620 Triple Sim GSM+GSM+CDMA mobile at shopclues on 28.07.2015, under COD mode. They delivered the same via ecom express on aug 25, 2015 at 2.34 PM and I opened the same. I found its the defective piece cant switch on . The Dead one by purpose they shipped. The same moment i took pictures and gave request at 2.45 PM of same day and also sent email to them. They said...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
snr1991
from Delhi, Delhi
Report
Copy

Non refund of money towards return of damaged product

Address:Mumbai City, Maharashtra

Dear Sir,

1. Against the return of damaged product ( cookwares) against my Order No.[protected], the mails received from shopclues on 27-07-15 mentioned that amount refunded to my bank account is '0'. This was highly objectionable and I immediately responded to their mail on 28-07-15 requesting for refund of money paid to my bank account without much delay.

2. The damaged item received by me has been...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bashmax7
from Mumbai, Maharashtra
Report
Copy

Defective product

Address:Srinagar, Jammu and Kashmir

I had order a micromax yu yuphoria order Number: 63399739 Return Number: 1874858 and received product on 03/8/2015 . When i switch on the phone touch of the phone not working properly and i call customer care of Shopclues. Com For replacement but till date no action is tkn . Plz solve my prob as soon as possible .. Thank u...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kohlis
from Jabalpur, Madhya Pradesh
Report
Copy

Refund for returned product

Address:Jabalpur, Madhya Pradesh

Placed an order for sony xperia z1 black hand set on 03/02/2015 vide order no. 36589905 by paying the full amount through net banking (20749), company supplied a hand set which was defective and returned, again one mobile delivered as replacement against new order No. 52903482 on 30/05/2015 it was worst then previous one old/used phone looks like as brought from chor bazzar.Again complaint sent to shop clues, after regular chasing and complaining...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anand1901
from Mumbai, Maharashtra
Report
Copy

order 63762761 is not dispached

Address:Mumbai City, Maharashtra

I have ordered sony spekers for my car . void order no 63762761. Paid in advance along with shipping charges. Ordered on 31 jul 2015. When ordered item was In stock, Later recieved email from seller that item out of stock. How it is possible? On 3-aug-2015 complaint to customer care by email, got response that will resolve and ship in two days time. Agin on 5-aug-2015, followed up with customer care on[protected]. Again spoke to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
visusaravanan
from Bengaluru, Karnataka
Report
Copy

Received defective product

Address:Tiruvallur, Tamil Nadu

I ordered 8pin Male to USB Female OTG Adapter 4rm shopclues but when i used, it wasn't working & i made a return request & they accepted to pick that defective product within 3or4working days (order#6236948) but they haven't pickedup, 2day i called customer care they said my area is in not reachable, so they unable to pickup the product, i dont how they delivered the same product in COD for same area, so plzz help me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinashg111
from Patna, Bihar
Report
Copy

Product received is diffective and not original brand.

Address:Ratnagiri, Maharashtra

dear sir, I have purchased a reebok bagpack form shopclues but the product i have received is defective and not branded, So I told shopclues take it back and refund my amount to them but they are not responding to me. I am requesting you please please help me in this issue.details if the product are Order No.: 60634421 Return No. 1742229...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v4vatsal
from Bardoli, Gujarat
Report
Copy

Mobile phone not received after 1 month of placing an order.

Respected Sir/Madam, This is to share with you that I have ordered Micromax Yureka from ShopClues.com website on 30th Jun 2015. Till date I have not received my phone from ShopClues.com website. My order number is: 58949545. I have call them multiple times and have written around 10 to 15 mails. They tell me to keep patience. I am frustrated with the service provided. One of the worst service is provided by ShopClues. From...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayesh kr gupta
from Chhabra, Rajasthan
Report
Copy

After order no. 63909128 on 02 Aug 2015, 08:45 AM ( Item was not supply)

Address:Kota, Rajasthan

Respected Sir/madam, I was buy mostly on sunday your flea market today in morning also order to 5 Nos of GOLA MAKER ordered (special scheme 93% off on day). him each of Rs 56/-(Rs 56*5= Rs 280+95 shipping charges-72 mu clues bucks = Rs 303 pay to you by debit card) Total ammount Rs 375/- My order no. 63909128 on 02 Aug 2015, 08:45 AM. I was check after in my mobile payment has been done & in my mobile no from shopclues.com also massage...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nilesh.pal
from Bilaspur, Chhattisgarh
Report
Copy

Delivered Defective Product HP78ATonerCartridge

Address:Indore, Madhya Pradesh

Dear Sir/Madam, This Is To Inform You That Today On 04.08.2015 Time 15:25 I Recived This Product But Their Is An Issue With The Same Product, the same is Not in Woprking Condition, So Please Look Inthis MAtter ASAP. Thanks & Regards, Nilesh Pal GCMMF(Amul) +91-[protected]...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohanshinde215
from Karad, Maharashtra
Report
Copy

Wrong item

Address:Raigad, Maharashtra

On 25/07/2015 I made compliment ROHAN SHINDE, Jul 25, 12:42 PM: I just get delivered my power bank on 25/07/2015 at 12.23 But You send me wrong Power bank I have Ordered for Samsung power bank you send me MI Power bank in Samsung box Please arrange to take back and send me correct Item Other wise I will make Consumer Complaint and on 26/07/2015 my compliment shown is resolve so on 27/07/2015 I made call to service center that my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumipriya
from Vellore, Tamil Nadu
Report
Copy

Money deducted but transaction was unsuccessful

Address:Vellore, Tamil Nadu

Dear Sir /Madam I have ordered the following today in shop clues. [protected]Musical Robot With Light Kids Toy (QTY:1) [protected]Electronic Keyboard Kids Musical Piano with Mic (QTY:1) I have done transaction through my debit card. Actually money was debited from my account but order is unsuccessful. What should I do now? Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Mungra
from Rajkot, Gujarat
Report
Copy

Online Selling Defective Product

Address:Rajkot, Gujarat

Dear Sir, I Purchase Mobile Phone In Shop Clues. I Received Defective Product. I Tell Shopclues about it but it answering me that, not return or replace this item, But, in this attachment that, replacement guarantee.. so, why you not return my product......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilipbiswas2010
from Gurgaon, Haryana
Report
Copy

Defected led wrist watch

Address:New Delhi, Delhi

I dilip kr biswas, had purchased the led wrist watch through the shopclues.com via online on 29.07.15 and order no 20182167 but i received defected led wrist watch on 01.08.15 so request you please solve the matter as soon as possible... from DILIP KR BISWAS PH- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy