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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 231

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R
raja amazing
from Delhi, Delhi
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Unethical behaviour towards returns of product

Address:New Delhi, Delhi

I bought a product from shopclues.com through online, i dont like the product quality after the delivery of product, i made a request to returns of product but they decline to return which is unethical. detail of case is mention below ShopClues Support, Aug 30, 11:00 AM: Dear Customer, Greetings from ShopClues.com This is with reference to your query regarding. We express our inability to accept the return request as the...
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Address:Gurgaon, Haryana

I ordered three product from shopclues.com 1-Order no.[protected] For my first product has been cancelled due to non availability of product however the product still showing the website in the offer front page. 2-Order no.[protected] For my second product when I called customer care and I said after 11 days gone and shipment company still showing in intransit and there is no other status there, then customer care sd order has been return...
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N
Nks.priya19
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Product not delivered

Address:Durg, Chhattisgarh

I ordered watch on shopclues.com, they promissed me to deliver within 4-5 days but product still not delivered, 10 days gone, do the needful, details are below, ANJANA, shopping at ShopClues.com order no 65739960 Carrier Name: Xpressbees Courier Tracking Number:[protected] My email, Nks.[protected]@gmail.com...
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A
anil 61
from Kapurthala, Punjab
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Only speakers without woofers and remote were delivered

Address:Sangrur, Punjab

I made an online purchase through Shopclues on 15.08.2015 for F&D t 400 x 2.1. The order no was 65285338. The order was booked through Delhivery courier on 22.08.2015 by F&D e store at Gurgaon, I received the order on 25.08.2015. The product delivered to me were only speakers without woofers and remote. Since last 4-5 days I am trying to contact with Shopclues aith all means. But they are not giving any satisfactory reply. Customer care people...
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G
Gobind Nagpal
from Mumbai, Maharashtra
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Oreder No. 65273560 - Delivery of wrong colour & design Tshirt

Address:Sangrur, Punjab

On 24th August I lodged the complaint. Thanks to you that i have just now received the T shirt. But it has become another complaint that I have been delivered the T shirt with wrong colour and wrong design. I fail to understand why the dealing officials are cheating the innocent customers and tarnish the image of the company as well discouraging the people to shop online. Such people should be penalised....
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D
Dr. Suzana
from Kulgam, Jammu and Kashmir
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Delivered same pair of shoes of left foot

Address:Srinagar, Jammu and Kashmir

I have purchased a shoes from shopclues.com under product no. JKSXD. Product- catbird girls pink sandal BD-01 (Age 6-7 Years) SKU: 026-BD-01-PK. they have delivered same pair of shoes of left foot. Now they are not receiving call from us. Even they are claiming to be best shopping site on internet nowadays. Still they are delivering trash instead of sending the product which we have paid for. I want them to take action regarding this as early...
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S
skumar5097
from Chandigarh, Chandigarh
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Fraud with me

Address:Yamuna Nagar, Haryana

Dear sir/madam I have ordered shopclues home gym from 12 august 2015 they mailed me that my order has been shipped on 14 august 2015 and shipping date is 20 august by providing me courier tracking no 43919446 of safexpress But according courier tacking no. is wrong. I have submit the complaint to shopclues but daily they have maild wait for two days your order no. is untraceable. Daily I have called to shopclues no. and spent 10 to 12...
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K
kanhaiya.u
from Delhi, Delhi
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Damage product

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir/mam, i had ordered for a screen guard from ShopClues.com website dated 18th of august. It is most unfortunate that on delivery of the same i found out that the screen guard is broken( damaged ) . It greatly disheartens me to notice such carelessness from the concerned team . It is not expected from a trusted website. What happened today (24-aug-2015 is really annoying, i would you request take immediate action for the same. Regards,...
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L
Lakhraj_chawla
from Mumbai, Maharashtra
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My order yet not delivered 65400270

Address:Mumbai City, Maharashtra

He order no. 65400270 U provided it not showing into the website U r only saying in mail that u r product is going to delay . But when I am get my product in my hand. U r service is worst service I ever seen in online market I will gonna send this mail to consumer court . My money is deducted form my account Provide me the my money back in my account or give the my product . Reply with date of the product when I will gona get it or...
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Address:Mumbai City, Maharashtra

Thank you for contacting ShopClues.com. Your request has been logged with ticket number 3991679, please use the same email for further communication. We try our best to get back to you within 2 working days. Team ShopClues. lakhraj chawla, Aug 28, 8:03 AM: request has been logged with ticket number 3948842, please use the same email for further communication. We try our best to get back to you within 2 working days. Team ShopClues. lakhraj...
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D
duttaoramit
from Mumbai, Maharashtra
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Payment taken by company but product not deliver yet and not responding

Address:New Delhi, Delhi

Respected Sir /Madam . I have ordered Skyline VT-7011 Coffee Maker (QTY:1) by shop clues .com, The product not delivered yet . Order id - 64476806 timing :-09 Aug 2015, 05:33 AM, Expected delivery date :-17/08/2015...tracking number of shipment -EV[protected]IN by India post ...I have already email to shopclues.com several times to refund my money or send my product as soon as possible but they are always answering wait 24-48 hrs . they...
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P
priya81
from Delhi, Delhi
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Order delivered to wrong Address

Address:Kamrup Metropolitan, Assam

I have placed an order of two 300 Gm Chocolate box worth of Rs 1126 from Shopclues on 19-August-2015 (order No.[protected]. They have shipped my order through Bluedart (tracking number/waybill [protected]) on 22 August 15. Shopclues and Bluedart tracking site showing that the product is already been delivered to my address on 24 August 15 and received by some Durgesh? Still I have not received any product nor I have any knowledge of who is...
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K
krishan1986
from Chennai, Tamil Nadu
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Order Issues- 64728553

Address:Ahmedabad, Gujarat

I had ordered and paid for the item "P1000 Kids Educational Tablet" on dated 11.07.2015 which was estimated to be delivered by 19th Aug 2015. On inquiry on 18th about the status Shop clues Customer care officer informed that the order was cancelled due to non-availability of the product. When checking the order status in the website on shop clues it’s showing the status as "Order handed over to courier” and today I called to shop clues...
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K
karthick deel
from Puducherry, Puducherry
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Why my order cancelled ?

Address:Tirunelveli, Tamil Nadu

It was very bad in shopClues. I didn't cancel that order. But you were sent the mail "order cancelled / check refunded mail". I have paid for my order total 1019 with using "Independence DAY Offer" Link : http://www.shopclues.com/independence-day-offers.html My question is 1000 clue bucks will add to my account or not. Because I have used offer. You have canceled my order. why ?. You must be add 1000 clue bucks. I can purchase...
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A
adarsh.savant
from Kovilpatti, Tamil Nadu
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Not Refunding Money after returning item

Address:Uttara Kannada, Karnataka

My order no: 63809903 date 31 Jul 2015 amount 799. when the item was received i found it was wrong product what i ordered and also i found ti wad duplicate. So i contacted shopclues CS for refund. They informed me that 300rs courier charge will be covered with refund amount. i then returned the product to shopclues with courier charging me 100rs. shopclues CS confirmed me that after checking they will refund the amount. Now they have Rejected...
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N
navka51
from Ahmedabad, Gujarat
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RE : Wrong color product received

Address:Ahmedabad, Gujarat

My order number with them is : 64674658 It was blue and green Color but what i received is red and blue color instead upon its receipt i called them on 13.08.15 and raised complaint what they are saying that order is cancelled how ever i received the same from them. Ticket number with them is 3791820 every time i call then they are asking me to wait for 48 hrs i have spoken to many people sona, madhu sharma, abhishek etc firstly it take 10-15...
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I
indramani singh
from Mumbai, Maharashtra
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Order no-64818227 of LG LED TV not delivered to me.

Item-LG LED TV 32" order no[protected] booking date 12 Aug-2015 Paid amount to shopclues for the product- INR 21470 I have ordered the above product to shopclues.They committed me in order that they will delivered the product between 22 to 24 Aug-2015. But till date they not delivered the product to me also they could not able to say that when they will delivered the product.whenever I talk to customer care, only they say that...
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L
luckys
from Mumbai, Maharashtra
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Wrong product Delivered Laptop

Address:Mumbai City, Maharashtra

I have received wrong modal product because my order was PRODUCT DETAILS: Lenovo G50-80 Notebook (4thGen Ci3/ 4GB/ 1TB/ DOS) (Black) & Order No.64739598, but i have received Lenovo G50-70. so i want to exchange it so kindly look this matter as soon as... Kindly have a look at this and do needful action within this week. Order Number: 64739598 Return Number: 1923647 Product: Lenovo G50-80 Notebook (4thGen Ci3/ 4GB/ 1TB/ DOS) (Black) Reason:...
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O
omprakash9818
from Mumbai, Maharashtra
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Refund amount not transfer to my account

Address:New Delhi, Delhi

Hi, This is to inform you that i bought a product from shopclues online website and order number is 64379987, i got the defective product and return the same to shopclues and started follow up to refund my amount or new product but they have not sent to me as of now and it is very long time, kindly do something for me. Regards Omprakash Mishra...
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P
pbutani
from Mumbai, Maharashtra
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Order not received therefore refund not given.

Address:Jamnagar, Gujarat

I have booked one Laptop bag(order No[protected] with online payment from shopcluse. They have despatched courier throe Shreemaruticourier servives (AWB No[protected] but shreemaruticourier service delivered my courier to some other address hence i have called to them for query at there ahmdabad office & they tell me that they have by mistake courier delivered to wrong address hence you may talk to shopcluse for refund of your money hence...
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