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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 228

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V
veerpratap
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Sale me wrong item

Address:Jaipur, Rajasthan

I have ordered a mi 4i phone online on shopclues.com.order no. 65965270 they have delivered me wrong item a raincoat then i have requested them to return my cash and take their item. After around 10 days they declined my request without telling me any reason.thats why i am complainting against them. I have proof of delivered item video of opening the box....
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Address:Kolkata, West Bengal

Product purchased from Shopclues- My return request was filed on 8th of August 2015 ( ticket number 3742610 from mail id "titli.b.[protected]@gmail.com") as delivery of the product 4 in 1 Pedicure Paddle - Cleanse, Scrub, File & Buff (Order Number:[protected] was completed on 7th of August 2015 (i.e. within 3 days from the date of delivery). The images of the defective product were sent on 13th of August 2015 (i.e. 5 days after the request for return)....
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P
Prince Singhania
from Aizawl, Mizoram
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The amount w not reflect in my account

Address:Begusarai, Bihar

Order Detail Order No:[protected] Order Date:-02/08/2015 Purchase Details Paid Using:-State Bank of India(Net Banking) Products::: (Cardio World Manual 4 in 1 Treadmill + Stepper + Twister + Push Ups Bars ) Subtotal :-Rs.8, 876 Shipping Cost :-Rs.199 Total :-Rs.9, 075...
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M
mohit dabral
from Chakrata, Uttarakhand
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Wrong item delievered ..and they are not reverse picking it

Address:Dehradun, Uttarakhand

To . the shopclues sales depatment this is to inform you that i had filled a request for RETURN REQUEST (refund )of my order number[protected] on 3rd of september 2015 and till now i have not got any pick up person and neither i have recieved any messages or calls regarding it AND NO ONE HAS CONTACTED ME REGARDING THIS, i am very unsatisfied with the service of shopclues.. and i have a very bad experience with shopclues. so...
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N
Naresh_aasat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back is not received till the time for order number: 65205718

Address:Jind, Haryana

I ordered for two items having amount of Rs. 705+499 on 15th August 2015. I paid Rs. 1099 for the same collectively to be eligible for your Independence day offer (Flat Rs.150 + 100% cluebucks). A part of order was cancelled from company side...not from my side. That was fault of company. Even after getting cancellation of one item, I was still eligible for your independence day offer because the order which was completed having value...
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S
Suneil Narayan Nair
from Mumbai, Maharashtra
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Selling duplicate products and not refunding.

Address:Mumbai City, Maharashtra

I bought the product ( mi power bank 16000 Mah) from www.shopclues.com. When I opened the package I found the product to be NOT GENUINE and duplicate of the original product. It was delivered on 31st of July for which I received a mail for the invoice. I immediately contacted the company for replacing the product and they told me to send a mail for the same. They agreed to change my product and ever since then I am still waiting for them...
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Address:Gurgaon, Haryana

I ordered a mobile back cover using shop clues and i paid for that online buy using my debit card, because there was no option for COD, i gave me office address to privide the order, they delivered to my home address, secondly when i open the product it was a flip cover and originally i ordered for back cover. i spoke to Aparna, Akriti, but the failed to give me the exact product. i asked why then they are ready to explain such a long story...
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P
pofinanil
from Gurgaon, Haryana
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Refund Issue

Address:New Delhi, Delhi

I have bought a phone and that was defective and i replaced on 19th of Aug, and they sent a mail saying i will get the refund within 10 days and after that also i tried to reach them via mail and call but no proper response, whenever i call they say it will take 48 hours and they never reply on mails. its been a month and i have not received my money. They are wasting my time that's the reason finally I am forced to write to consumer forum....
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P
prasannasb
from Chennai, Tamil Nadu
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Falsifying.

Address:Pune, Maharashtra

I orderd ferrari deo and multiutilty swiss knife from the shopclues and when the product came through parcel there was no real ferrari deo, and the deo which came was used and bottles with the dent. when i asked their customer care assist for request he denied it. Please look into the matter and solve this issue.ASAP! Order No: 67016437...
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T
tanvvivats
from Gurgaon, Haryana
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Defective New mobile phone Blackberry Bold 9900 Sold as new.

Address:Faridabad, Haryana

Please dont get trapped to atleast buy a new mobile phone from Shopclues.com becuase as per my experince dont be sure that you will get a new handset ! I recently ordered a “ Blackberry Bold 4 9900” from the website “ Shopclues.com” 2nd September 2015 at 12 : 10 pm. Order Number of the Product is “66932763 “ I received the order on 4th September, Friday.On 5th of Septemeber I requested for its return because I found technical...
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G
Ganesh Manoharan
from Bengaluru, Karnataka
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Product not received

Address:Tirupur, Tamil Nadu

25 th aug i placed order[66377852] in shopclues by debitcard. They send me tracking number but whenever i track its shows invalid awb. I made complaint [4075998, 4076002, 6137149, 4137151] regard on this their customer people said wait 24hrs to 48 hrs the complaint will be solve but it never happens. Guys pls don't buy any product from shopclue they make us fool....
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S
Sajid P Jamal
from Bengaluru, Karnataka
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Power Bank miss send

Address:Malappuram, Kerala

I Purchased a 10400mah battery Power bank.I made this purchase through online.Unfortunately you have miss send the product.I have only got 2 Nos 2600mah battery powerbank.The product fails to supply enough backup. To resolve the problem I look forward from you as soon as possible...
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R
RAVINDRA150482
from Delhi, Delhi
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Poor quality material supplied while showing worth of rs.2999/-

Combo - set of 7 double bed sheets with 14 pillow covers
Code: 81537530
Price in clues bucks: 849
Rs. 2, 999 1 rs. 2, 150 rs. 849
I purchased the above product by shop clues online for rs. 849 / - vide order no. 66414882.
The bed sheets received is very very poor quality. It is clear cut fraud i want my money back & bann to shop clues...
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Address:Pune, Maharashtra

I ordered a 5 in 1 air sofa bed on 30 aug 2015 and got delivered on 8th sep 2015. the delivered product is damaged one and looks like used by someone due to the mud marks and faded colours in it. below is the billing details. Product Quantity Unit price Subtotal 5 in 1 air sofa bed blue Code:[protected] Rs.3, 999 Rs.3, 999 pictures are in the attachment. in sort i ordered a freshnew product but they delivered me a...
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P
Pankaj28
from Pune, Maharashtra
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I Have Not Got Refund

Address:Pune, Maharashtra

I Have Order An Product And It Was Not Been Delivered And When I Have Ask For Refund They Told Refund Amount Is Initiated On 13 August And It Will Be In Your Account On 28 August . Now When I Call Them With My Query Not Got Refund They Told Me Provide Us Your Mini Statement From 13 Aug - 7 Sept . When I Provided That They Are Saying Contact Your Bank....
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S
sndp2015
from Jaipur, Rajasthan
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Refund not recive

Address:Jaipur, Rajasthan

I put my order no. 63352431 dt. 01. 8 - 2015, , i have recd defective used product, so i was return it[protected] i have not recd. My money & so many calls & complaints on your customer care, there is no action taken by your side tell 48 hrs 6 time. Really its very - 2 bad experience and i suggest to higher authority to pls. Learn from snapdeal, homeshop 18 and other companies. India's greatest chutiyaa company. . ....
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M
manojrana
from Kharar, Punjab
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Don't Provide a Proper Order Bill

Address:New Delhi, Delhi

I have purchase a Samsung Galaxy Core 2 on 09 March from Shopclues.com. and I have didn't check the Order bill that time, Now my phone is not working properly then i go to Samsung Customer care they are saying please bring the proper bill with IMEI Number. Then I call Shopclues to give me proper bill for my handset .They are giving excuse that you have to complain when you purchase your mobile. I don't know that time that IMEI is important...
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C
chitresh jain
from Mumbai, Maharashtra
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Account deactivated without any reason and policy written on the site

Address:Hyderabad, Andhra Pradesh

They have deactivated my account (achiever.[protected]@gmail.com) for the reason they give that i have crossed maximum return requests...there is nowhere written in their policy that any such action can be taken...i was having 2190 rs in it...that was my pocket money..they frauded me by saying that we can't help you...i am planning to file a case against this fraudulant site...kindly look into it and make them pay my money back atleast!...
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A
Akshay 25
from Mumbai, Maharashtra
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Damaged product

Address:Gurgaon, Haryana

Dear Team, I am realy dispointed on your service & product, I purchased a product a product on 30th Aug and my order no. is 66635603. However i got the product today (7th Sept) but both product are totaly damaged. I didnt accept this types of product from shopclues, you gays are think customer is foolish. Its a realy feed-up service from your side, without any argumennts i want to refund back my money ASAP. Akshay kumar dutta oeder...
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P
prem loveking800
from Hyderabad, Telangana
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I pnone

Address:Kurnool, Andhra Pradesh

My order no 65684808 in shop clues but my phone was not working and wife problem and charger and earphones old stack and color Order Details Shipment Details 65684808 Order 17 Aug 2015, 07:59 PM Order Date return Status What's this? CancelledConfirmedMon, 17 Aug ProcessingFri, 21 Aug Quality Check Dispatched Delivered Products information PRODUCT SELLING PRICE QUANTITY SUBTOTAL Apple I Phone 4s 16 GB Unlocked Code: 81041222 Price...
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