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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com Phone Numbers

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+91 12 4441 4888
2308
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 230

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V
vishal vishavadiya0404
from Delhi, Delhi
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Faulty and other product delevered

Address:Junagadh, Gujarat

This compny is a froad company first i order power bank then company delevered faulty pis then customer care said me that our return office is nt there so you will courier this product and send a mail and attached photo of product in mail here i told you we hv not time so i purchase online and here you saw that many time our waste so pls help this is totaly frud company....
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M
mrugadhan
from Mumbai, Maharashtra
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Delayed Refund amount

Address:Tiruvarur, Tamil Nadu

I have ordered Crazy Helmet with ISI Mark on 15th June 2015 in shopclues through order no: 56762857. And it has been delivered 1st July 2015. But they sent without ISI mark helmet and the quality of the helmet is also very poor. I have sent return request on July 5th 2015. Refund Request #3709305. They said "return request is approved. We will not pickup the product and you can choose to discard it. The Refund or Reshipment will be automatically...
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S
saxenlalit
from Delhi, Delhi
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Order not cancelled despite not being dispatched

Address:Kurukshetra, Haryana

The company is very fraud, i would recommend everyone not to do any online shopping with this company, because post shopping if you want to do anything (modify/cancel) then they will not entertain you. I tried to order on 8th Aug, but due to some issue transaction was failure. Therefore i tried again with another cards and it was successful[protected]. Online payment msg from CC avenue "CCAvenue Order No. 64446947 :: Transaction Failure" Suddenly...
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K
kingk96
from Gurgaon, Haryana
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Product not received at all yet showing as delivered

Address:Kolkata, West Bengal

I ordered Lenovo HardDisk F309 1TB Wired external hard drive (QTY:1 Order No:[protected] on 15th August via shopclues.com. The Merchant name was royalInternational. When I checked the DTDC Tracking Number (Z[protected] I found that it has been delivered in Guwahati whereas my shipping address is in Kolkata. Please look into it and take action...
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Address:Mumbai City, Maharashtra

Seller: Shop clues.com Order No: 64047798 Safeexpress Courier AWB No:43919554 Date of order:02 Aug 2015, 08:55 PM shipping address:Mumbai, mira road But delivered to :Chinchwad Courier website showing the tracking detail is that delivered to another place, But shopclues saying that it is delivered to my address but I have not received my parcel Tried to contact shopclues but no response and no update I just want my money back...
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M
manabendra khan
from Patna, Bihar
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10 inch professional/tailor scissor

Address:Bardhaman, West Bengal

I ordered a 10 inch professional/tailor scissor . my order no 66255296 date 23rd aug.When i got the product i saw the product was not the same product .The product was 9.75 inch and the handle of the scissor is plastic . The original product was brass handle (unit price rs 390)....
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M
mohamed hakeem
from Mumbai, Maharashtra
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Damaged and duplicate product delivered

Address:Nilgiris, Tamil Nadu

I have ordered a power bank. I received it as a damaged one. It looks like a duplicate. Really worst online shopping experience. I also requested for a refund, they are making so much of delay and worst service. Still i have not received any message...
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R
rajiahmd
from Mumbai, Maharashtra
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Cheating

Address:Mumbai City, Maharashtra

I ordered for levis redloop but when I get the order there is local street product. So beware to place order at SHOP CLUES because they showing something else and sent local street product. When I complainig for that company executive says you get refund after 4 days from receiving the product back. But y I block my money for 1 week. If company don't have same product then y send local street product. Veryy bad if company not...
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H
hirenghediya
from Silvassa, Dadra and Nagar Haveli
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Refund

My name is Hiren Ghediya from rajkot (gujarat) i purchased one shoes from shopclues.com. my order no is 65477747. price of that product is 289 + 10 shipping charge. when i got that product it is different as i ordered. i ordered shoes with size 9. but when i wore that shoes it didn't fit into my feet. it has different size. so i request for return this product into shopclues. they approved my return request. but since last...
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K
kartik1978
from Kolkata, West Bengal
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Replacement

Address:Jharsuguda, Odisha

Dear sir, I have order a product on shopclues.com on dated 19 .08.2015 and i have received this product with broken condition.last 10 day gone for replace this product by new one.when i ask to shopclues, they told me that wait for 2 day.sir, my order no is 65801229.kindly help me to resolve this issue....
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M
muthu pillai
from Chidambaram, Tamil Nadu
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Shop clues sold another language moto atrix mb861 Chinese mobile

Respected sir my name is rkm.muthu residing in chidambaram[former] i purchased one moto atrix mb 861 mobile from shop clues order no 64418207 date[[protected]] the mobile"s inbuilt language is Chinese, the manual book is also printed in Chinese, so requested for them to return, return ticket no is 3860782 and the return id is 1918587.i spend merely six six thousand rupees.the shop clues team said the seller is out of station, still waiting...
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M
mahesh patil 8185
from Siliguri, West Bengal
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Paid by credit card but still didnt received the product

Address:Mumbai City, Maharashtra

Hello on 16th august I have order 5in one gym product from from clues and paid by credit card. Yet 30th august I haven't got my product. And the tracking number provided by shopclues of safeexpres courier service is also fake. I have launched 4 to 5 complaints to shop clues regarding this issue. But they just saying me to wait for 48 hours . there are many more complaints about this company in consumer complaints.com . when the payment is...
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Address:New Delhi, Delhi

Hi, I have ordered stuff from shopclues which got delivered today, 31st Aug'15. Shipment no. E5078121. I have received the order today but the delivery guy was I guess drunk and tried to touch me inappropriately around my waist. I was about to file a police complaint. sharing his number, his number is [protected] (from Pick Speed ON DOT ) courier company. This incident is really horrifying. how can you employ such people without proper...
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J
J Hampsted
from Bengaluru, Karnataka
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Payment completed | But status is Checkout Incomplete since last 10 Days

Address:Bangalore, Karnataka

Hi, I had placed order for Plaza Pendulum wall clock having order ID as 65993752 on 21st August. RS 228 was deducted from my account for this. 10 Days has passed but still now It shows status as Checkout incomplete. What the hell is wrong is Shop clues. Is it a fraud company....
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R
Ramu Macha
from Bengaluru, Karnataka
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Money was deducted but item was not delivered

Address:Bangalore, Karnataka

I have placed an order for LED emergency rechargeable light and i paid the amount through CITRUS wallet my money was deducted but order was not placed, when i was checking the status i observed that my order was not been placed, and i consulted shop clues they replied like it will be delivered but it was not delivered up to now i was placed it on 15 august, please help in this regard my order number[protected]....
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N
Nirmun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Id 65246537 refund not yet provided

Address:Mumbai City, Maharashtra

Had placed an order through ShopClues on 15th August 2015 for Crompton Greaves ceiling fan and had cancelled the same on the same day but ShopClues have not yet provided refund to me. Pls look into this urgently otherwise i have to resort to other social media sources....
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V
vivek315
from Delhi, Delhi
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Fake promiss of cashback

Address:New Delhi, Delhi

Order no. 65298689 On 15 th august I have placed this order. as on offer 100 % cashback is their on order more than 690...as order is delivered but cluebucks not added on account. even they have raise complain ticket no 3906902 but no response... if this type of behabiour persisted i have to complain in consumer forem.. i have all sanpshot of purchase, offer, term and condition etc...
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S
sanjeetkumaroy
from Bengaluru, Karnataka
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No Delivery & False status updates

Address:Dehradun, Uttarakhand

It has been 20 days and my Products are still not delivered. They don't even have proper CRM to manage Customer communication, every day I call and explain same story to customer care. The reply remains same we will revert in next 48 hrs and received no revert ever. Above all, on their Red Express courier website status remains same only date keeps changing. Have made online payment and am stuck now with Shopclues.com IT SHOULD BE BANNED....
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S
sriinivas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Iam buy to newmobile but received to old,scratches and nanufacture defect MOBILE pls pickupmy mobile

Address:Visakhapatnam, Andhra Pradesh

To Respected sir, This is to informing to you sir, on the date of[protected], I had booked redmi note4g.and i had received the particular item Receiced on[protected], but when iopened that seal item, after iseal That it is completeluy with scartches and it is completeluy dead phone by softwere and manufacture defect, .After the i kept redin request on the same day 21-08- 2015.but till now there is no any repley has your company.Totel...
+2 photos
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S
sriinivas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Iam buy to newmobile but sended to old,scratches and nanufacture defect MOBILE please replace mobile OR refund money

Address:Visakhapatnam, Andhra Pradesh

To Respected sir, This is to informing to you sir, on the date of[protected], I had booked redmi note4g.and i had received the particular item Receiced on[protected], but when iopened that seal item, after iseal That it is completeluy with scartches and it is completeluy dead phone by softwere and manufacture defect, .After the i kept redin request on the same day 21-08- 2015.but till now there is no any repley has your company.Totel...
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