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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 254

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J
Joyelpullatt
from Taliparamba, Kerala
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No money no product

I had orderd for a bq s37 smart phone, , and its almost 1 month and there is no money nor product, I called them so many times and they are always telling to wait 48 hours I am fed up I need money or. Product as fast as possible my order number is 50057195, They are telling me when the corriour arrived I did not collect, but the truth is that the product didn't even reached my home town when I tried to track the order, , it was clear...
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R
rups4212
from Pune, Maharashtra
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wrong products delivered

Address:Vadodara, Gujarat

Wrong products delivered by you. I ordered for koutons set of two Denim jeans comfort fit size mans lower 36 on 19th may I received dated on 23rd may by econ express, but it is totally different.i got jeans it is not koutons company's but it is non branded, not any label marks of koutons, not proper fittings, poor materials.if possible by you send products as per my order otherwise refund. I already sent bank details. My order no. 52612823 My...
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K
karthik somachary
from Mangalore, Karnataka
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Non delivery of the product even after 20 days after booking

Address:Shimoga, Karnataka

I have ordered a item from shopclues with order ID 49011865 from shopclues on 4th may. And until today I have not received the product. But shopclues claim that the item has been shipped and also delivered on 22nd may 2015. They have generated shipment number for the order 49011865 and the tracking number is[protected] from FEDX and also i enquired with FEDX about the shipment but they are telling that the shipment has not yet been handed...
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S
Surendra Chinthada
from Hyderabad, Telangana
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showing brand products and images and sold fake products

Address:Hyderabad, Andhra Pradesh

Sir I buy a dell laptop bag from shopclues.com but the bag don't have minimum quality I submit a complaint in shopclues customer support but they are not responding among my problem so please take an action regarding my complaint Thank you...
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P
pverma33
from Gurgaon, Haryana
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TOPS IN GIVING PATHETIC SERVICE

Address:Agra, Uttar Pradesh

i ORDERED AN AC STABILISER ON 3RD OF APRIL2015. WHICH WAS DELIVERED ON 12TH APRIL, BUT ALL BROKEN, I RAISED A RETURN REQUEST FOR THE SAME ON 14TH APRIL 2015, FOR WHICH I WAS TOLD TO UPLOAD MULTIPLE FOTOGRAPHS OF THE PACKING AND THE PRODUCT. I DID...THEN CAME REPLY FROM THEIR SERVICE DESK OUTSOURCED TO SOME ZENDESK, STATING THAT THE PLS SEND THE IMAGES OF THE PRODUCT...I COFIRMED THAT I HAD UPLOADED THE IMAGES..STILL THE IMAGES WERE NOT VISIBLE...
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M
manoj yadav
from Bhusawal, Maharashtra
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Delivered wrong item and quantity is also less.

Address:Nashik, Maharashtra

I ordered 4 pair of shoes from shopclues.com website as a prepaid payment mode but they delivered wrong shoes and only 2 pair of shoes. I complaint two three times but they are not sending balance 2 pair of shoes and website showing order is completed. Please help me to sort out this issue with them. Thanks Manoj [protected]@yahoo.co.in...
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H
Hardikshah88
from Mumbai, Maharashtra
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No Replacement even after a Month

Address:Mumbai City, Maharashtra

Hello, I have purchased one of the item from shopclues. Order Number: 45763339 Return Number: 1226073 Product: Cookware - Set of 4 (Punya) Reason: Defective Item Action: Replace item But even after a month n more, no body is coming to pick up the product. this is a worst service i have ever seen. They are writing us a mail but again they are not fulfilling their own commitment. I expect a Quick Solution from this worst...
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Address:Jaipur, Rajasthan

Dear Sir, I have ordered a pair of mojdi(shoes) from shopclues on 11, may, 2015. My order was confirmed and shipped through PICKUP SPEED (ON DOT). My order number is 50804401 and shippment number is E5021196. Today I have received an email showing your order is delivered and also showing delivered on my shopclues account. Please take any action...
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T
TanuJyoti
from Delhi, Delhi
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Order not received since last 12 Days

Address:New Delhi, Delhi

I had ordered a Hand Juicer with Perfect Duty vide order no 50599947 on 10 May 2015. Till date I have not received the order delivery. Despite sending reminders on the website, there is no response. The order was suppose to reach by 18 May. I has also called the call center on multiple occassion, however there is no resolution. They keep repeating the same thing to wait for 48 hours. the complaint no is 3000958 However several...
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M
madhurivarmad
from Mumbai, Maharashtra
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received wrong quantity

Address:Visakhapatnam, Andhra Pradesh

I ordered COMBO OF TWO 3D BED SHEETS AND 4 PILLOW COVER and i received only one bed sheet and two pillow covers.i placed return request( replacement of item) instead of taking action they just closed the ticket and in status it is written as rejected by merchant.i want my two 3D bed sheets and four pillow covers or refund my money.worst services...
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Address:Chennai, Tamil Nadu

Hi Sir, I placed on order with order number 50024949 on 8th of May. Whenver i call they tell me that the product is not traceable and we cannot cancel the order. Each time i call they tell me 48 hours but they never get back and they never give me a status. I need my money back and they are not even placing a refund. They tell me tat they are contacting the courier service but they are not getiing any update, how can the courier service not...
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Address:Karnal, Haryana

I hav ordered the suzuki key chain with order number 51746357 I hav called to customer care.. On the 10 minutes call only computer is speaking... My call is not attended Bt customer care executive Kindly reply me.. When I got my product that order on 16th of may 2015 Thanks & Regards Saurav Saini [protected]...
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R
raghav.mehra1234
from Mumbai, Maharashtra
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Total bogus customer support and it is harassment of customer

Address:New Delhi, Delhi

I purchased a laptop from shopclues on 4th May 2015 with order number 49518081. On receiving the product I contacted customer care regarding the warranty. The customer care sent me the warranty details online and the warranty of the product is already 3 month expired. Please check the details attached in the mail. I raised a refund request along with the details shared by dell customer care to me. Please note that without any the customer...
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C
chitresh jain
from Mumbai, Maharashtra
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order not refunded even after 2 months

Address:Dehradun, Uttarakhand

sir i purchased MI POWERBANK 16000 mah XIAOMI from shopclues with order i.d.[protected]. they firstly sent me the duplicate product as i confirmed it with xiaomi seller and secodly it stopped working and then i returned it...i have not still got the refund even after 35days of returning the product...the seller has frauded me...i am realy disappointed with shopclues services as everytime i pick the call they either don't simply answer my...
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R
Radharani Potluri w/o Ramesh
from Guntur, Andhra Pradesh
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Refund of amount order no 47513727

Address:Guntur, Andhra Pradesh

Dear sir please go through my mails and i am sending the A T M Bank statement in that statement please see on[protected] i was received an amount of rs 26033/ against my order no 47513725 and this was canceled by Shopclues and credited the amount to the bank account .but i was placed order for both AC and voltage stabilizer (order no[protected] . such a big amount of rs 26033/ was send to the account and rs 1295/ was not credited to the...
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A
anbujs
from Chennai, Tamil Nadu
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Refund request not accepted

Address:Chennai, Tamil Nadu

hai, i have purchased t shirt and got delivered within week.but i got t shirt mismatched size and requested for refund i uploaded pics also.but they needed information pending, and hold my request. i need to take my t shirt from shopclues and refund my money. order id:51203593 return id: 1372479...
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M
mkraju007001
from Delhi, Delhi
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Not Receive the Product

Address:New Delhi, Delhi

Dear Team, I have order a product form ShopClues.com on 2-may-2015. with order no.48997477 "Sunglass Aviator with Mirrored Lenses" . The delivery date of Product is 12-May-2015 but till now we have not received the product. on 15-May-2015 i call in customer care and he replied that "we logged a complaint regarding this and you will wait for 48hrs". After 48hrs no response has been given by shopclues customer care. Again on 20-May-2015...
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A
amit29feb
from Govindgarh, Madhya Pradesh
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customer care is not responding

Address:Rewa, Madhya Pradesh

I have order four times A.C. but every time order is cancelled by you. You are only wasting my time and money. Is this type service provided by you? When I mail or call to customer care, every time they told me within 48 hours your problem will be solved. My problem is never solved by shop clues even I not received single call on this matter. I am mentally torch by shop clues. I have paid 1.20 laces to shop clues out of which 52 thousand...
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V
Vijay Sirohi
from Mumbai, Maharashtra
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Regarding Laptop to tv converter box

Address:Kaithal, Haryana

sir my experience is so bad because this product visual quality is so poor and this product has no power led so we can't under stand device is ready or not after the install this product have many problem faces picture quality is so poor, laptop screen is not properly adjustable, the product has no power led have not idea the device is working or not...
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U
ud@rocks
from Kolkata, West Bengal
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defective delivery..

Address:Kolkata, West Bengal

I have ordered a Vogueshell powerbank of 2 port 9000mah capacity on 10 th of may..I have received the shipment today but I noticed that the powerbank is disputed and it doesn't work..I couldn't charge my phone not even for 1%...it doesn't getting charged also..I also received a 10 in 1 universal charger today, but later I came to know that 2 pins out of that doesn't work..is this kind of service you provides to your customers???I couldn't...
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