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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 256

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O
oasi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order no-45711161 refund issue

Address:Kolkata, West Bengal

From Last one month i am requesting shopclues to replace the product or refund my money. Lots of mail I have received & sent to shopclues regarding this issue. This is so ridiculous. They are saying refund amount has been credited. Where no amount has been credited to my account. After that such a worthless site no one receive the call when someone is calling. Every time after 15 to 20 minutes later the executive receive the call. Such...
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V
Vimal Bose
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by sending stones instead of watch

I have ordered for a casio watch on shopclues.com with order no: 49446853 on 3rd May and have paid through my Hdfc credit card, today I have received a courier from shopclues, when I opened the same I found a stone instead of watch is this the way to do business by cheating the customers. I want my money back or the product that I have ordered. Please help....
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N
nil178124
from Sangamner, Maharashtra
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Damaged product sent

i have ordered bunch of 7 watches where 3 watches are delivered broken. i have reported 3 days later so they are not accepting my claim since i have not reported in 2 days. Shop clues should understand that people have many other have apart from call them and informing his broken products sent. Order no[protected]...
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P
Prabhakar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective laptop Sent

I have purchased a Dell laptop online with ShopClues.com and they have sent me a defective laptop which is not booting up. When I have called Dell technicain they are saying that the motherboard is not ok. So, basically shopclues.com has sent me a defective laptop which is having manufacturer's defect. I have requested for the return of the same product which shopclues.com is denying to take. Please post a complain in this regard. ShopClues...
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B
bhaskarbhatti
from Delhi, Delhi
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Damaged Items & missing item

Address:Junagadh, Gujarat

I purchased 38 qty of Cookware set an skimmer set in Sep2014 (Order No[protected] and paid (38*400=15200 + 100 shipping charge) through NEFT. I got 2 damaged fry pen, missing 3 skimmer set & 1 handle. I inform via mail to shopclues.As per advice of shopclues I returned 2 damaged fry pen by bluedart token no. given by shopclues.Shop clues credited only 300 clues buck with out taken my confirmation. actualy I lost 3 set. I purchased the...
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C
chetan9258
from Pune, Maharashtra
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About the famange of product with in 10 days

Address:Pune, Maharashtra

Dear Sir, I have purchase Nova Hair Dryer (QTY:1) on the date of 25 april. where my order id is 46857599 and Part of combined order number: 46857595 . With in the 10 days My Nova Hair Dryer will burned and it will damages. Pleas look at this and give me the replacement or my money back. Thank you...
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K
kanchans
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non replacement of products

Address:New Delhi, Delhi

i bought to products from shopclues. 1. Order no.[protected]Combo of Black Trouser and White Shirt for Men 2. Order no.[protected]Sanskruti Pourni Laria Gold & Silver Plated Brass Bangles (Set of 2) The quality of the bangles is very low. Its edges were very Sharp and its its size is also diffrent from the normal Bangles. The size of trouser is different from the normal size of 34. Now i want to replace or refund these product,...
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N
nechhaa
from Chandigarh, Chandigarh
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Deafaulted goods supplied to me

Address:Panchkula, Haryana

I have ordered a LED torch Vide order no. 49134421 which was dully confirmed by you on my Mobile No.[protected]. I recd the Torch today. Torch is on by me and tried to off the same but the torch remains on still it is on . I think there is a default in the torch. You are requested to look into the matter and solve the problem. Thanks Naresh Kumar Malhotra #384 Sector -26 Panchkula...
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R
RamkiTamil
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Ordered Products

Address:Mysore, Karnataka

I am a shopclues user and had purchased about 8 to 10 products till date successfully. But the sad part is, all the orders which I received are, not the exact products what I had ordered; there will be defect in either colour or size. I did not received not even a single product as per my specifications while I had ordered them. We are ordering the products through online in such an enthusiasm, but shopclues is not fulfilling the needs...
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P
Prawina Magar
from Kolkata, West Bengal
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problem in returning items

Address:Darjeeling, West Bengal

I had order a number of items from shop clues and have found a lot of them defective and of poor quality.So i had requested for a return and refund.After a couple of days two items are showing that the return period has expired and two other items cannot be picked up from my location. please look into this matter and do resolve it as i have already paid for these items....
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R
Rajendiran Subramani
from Delhi, Delhi
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product price varied on checkout

shopclues offer orders select one product the quote price and go to checkout .In the checkout the price is varied and show large actual amount of the price quoted.How can we buy and how can put order to shopclues online shopping.Many times this defect noted, If you know what product and I will show the coupon No.How you quote the one price the offer column and show the anotherprice in the checkout order....
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H
Hasrat Shaikh
from Mumbai, Maharashtra
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Delay of delivery - Order no -48320147

Address:Surat, Gujarat

I have ordered a Colour Kit on shopclues.com on 26th of April, 2015 and made the payment on the same day. I received a email stating that the product will be delivered within 7 to 10 working days. Till today I either receive the delivery or know the status of the delivery. They are not able give me the status of the product. I have ordered the product on urgent basis and they are providing the worst customer service. I feel that the site...
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S
suja johncy
from Mumbai, Maharashtra
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default of Power Bank

Address:Chennai, Tamil Nadu

sir i have ordered Power Bank 9000mAh - Battery Charging Pack Code: 6239718 order 47022701 and got it on 24th april. but it is not working properly. and the discription you shown it was different from what i got. pls refund the amount as soon as possible thanking u...
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Z
zizi bhasker
from Hyderabad, Telangana
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cancel my order

Dear Sir/ Madam, I was ordered a product named ' kolawari curtains' one pair and it's cost was nearly Rs200 which was shown by your company site. My original order no.is 49836463, but few days later of my original order one message delivered by your company that I ordered a new product whose cost was Rs-550 and it's order no.is 49836935, that was completly wrong and fake i haven't ordered any type of new product. So accomplishing the whole...
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S
sukh singh badhan
from Delhi, Delhi
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deduction of my balance

Address:Sangrur, Punjab

I was ordered a combo offer from shopclues my order was not placed but my balance is deduct i have not recieve any message from shopclues i have one message of balance deduction please refund my balance email [protected]@gmail.com mob no [protected] order no 49837803...
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Address:Surat, Gujarat

I have placed the order of HTC DESIRE 826 mobile phone on MAY-02, 2015 & paid thru internett banking immideately i received confirmation mail from them & on May-04, 2015 i received the email that they already shipped my product & i will receive it by May-09, 2015 today is 12th may-2015 & till today i have't received my product they provide me the dispatch details and tracking number of ecommexpress.com, i checked it on...
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M
manisha manisha
from Mumbai, Maharashtra
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wrong product deliverde

Address:New Delhi, Delhi

i was ordered (Orient Gretia 3 Blade Ceiling Fan Silver Silky Silver SCIN :[protected] when we hang the fan i notice that it looks small then i saw details so i fount that its Sweep: 1200mm its price is Rs. 1770 and total i paid Rs.1969 bt i was ordered 1400mm. one more thing a cup of is little crack bt i dnt mind but size is wrong so i want my money back. i was hang thi but imminently remove product and pack back. Order Number: 48660185 i...
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A
aman bhardwaj 9582
from Noida, Uttar Pradesh
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sending duplicate product

Address:Gautam Buddh Nagar, Uttar Pradesh

sir i have brought three park avenue from shop clues but after i use it i feel irritation in my under arms after researching with the batch no. i came to know from park avenue that the product are duplicate my under arms are damaged with duplicate product send by shop clues please take some action otherwise your image is in danger please do reply and take action immediately otherwise will write my next letter to consumer forum thank you...
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D
dont visit shopclues
from Bengaluru, Karnataka
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shopclues fraud company

Address:Bangalore, Karnataka

I ordered the speakers and it didnt work and i opted for replace which was rejected by your stupid cheater merchant. then i contacted customer care and they replied idiotically to contact manufacturer. 5000rs wasted so far. order id 47494097 1. it took 12 days to get it delivered. 2. it was not working. 3. return rejected by shopclues. 4. no response from customer care please please dont ever visit this cheaters' website...
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A
Aftab Aalam
from Bihar Sharif, Bihar
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No response for return/replacement after sending damaged product

Address:Vellore, Tamil Nadu

Dear Sir, We have made return request on 26 th of April to return/replace damaged air condition received from shopclues.com. They have give ticket no. 2745363 but till now they have not taken any action against replacement/refund. Manufacturer mail sent to them that they are not covering any warranty for online purchase but their website shows 1+5 years warranty. Manufacturer mail sent to them already. Please intervene and do the...
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