ShopClues.com Complaints & Reviews

sir my experience is so bad because this product visual quality is so poor and this product has no power led so we can't under stand device is ready or not after the install this product have many problem faces picture quality is so poor, laptop screen is not properly adjustable, the product has no power led have not idea the device is working or not

I have ordered a Vogueshell powerbank of 2 port 9000mah capacity on 10 th of may..I have received the shipment today but I noticed that the powerbank is disputed and it doesn't work..I couldn't charge my phone not even for 1%...it doesn't getting charged also..I also received a 10 in 1 universal charger today, but later I came to know that 2 pins out of that doesn't work..is this kind of service you provides to your customers???I couldn't even use those products for 2 minutes..I am giving the order numbers...Vogueshell powerbank[protected]...10 in 1 charger[protected]..I wanna replace these products asap..you guys please do the necessary procedures to replace my products...and set an example that you guys not only selling the products on "WHOLESALE PRICE" but selling the new and good to use products also not the defective ones..your support is highly expected..my email id- uddipan.[protected]@gmail.com

Hi I have order CK Brown Flower Curtain Code: 1493600 Merch Ref: HKC20 on 13 may 2015 order ID 51273601 in Offered Door curtain package 2 for 199 but i got only one curtain when called to customer care there not giving correct information there told that i vil get mail regarding complain but til now i dint get any mail there r fooling the customers by offers

Shopclues Order number 49020263 Amount collected Rs. 249 + Rs. 249 + COD Rs. 30 Total Rs. 518/- But Sent Only one item (ie., combo of white and blue suit) Ahana suit 3 --- not send. Kindly send Ahana suit 3 or please return money or I will send the item which you have sent. You return full amount of Rs. 518/- Thanking you, Revathi

I have ordered Samsung 40" LED TV vide order no. 49768271. The consignment was shipped from Delhi to Agra vide Safexpress docket no. 82121631. The docket no. is wrong as it is not showing on Safexpress website till date almost one week after the goods were dispatched. Till date TV has not been delivered. I have called helpline number 3 times and also sent reminders. If I don't get a response within 24 hours with the status I will advise my bank to hold the credit card payment. Distance from Delhi to Agra is just 180km and the merchant is based in Delhi. All previous orders have come within 3-4 days.

order no:49700245 AWB no:[protected]ecomexpress.in) ticker no: 2900403 dear Sir I ordered Mobile Cell cover at SHOPCLUES, and so far they are not delivered. After 10 days the simply replied that the article is deliverd via ecomexpress as per the above AWB. It may be that the ecomexpress people mishandled it and delivered to wrong address without verify anything . I called shopcleus and ecomexpress courier but no response from both of the people .So far I purchased many things from shopecluese and it reaches in perfect. But now you were start delude themself. As i am working at Park college of Engg and Tech, our security people maintain Visitors records, In gate pass too, As per that record no man from Ecomexpress visited in the said delivered date. Regards Tamilarasan.G Asst professor, Park college of engg and tech Kaniyur, Coimbatore 641622 Mobile; 00 91 [protected] /[protected]

I have placed an order at shop clues on 23rd of april and done the full payment through internet banking. The product was supposed to be delivered in 3-5 working days. BUt till now the product has not been delivered. I have been chasing them since 1st may by complaining "n" number of types in customer service desk also there is no action has been taken. No one is responding properly in customer care. Each time i call them i get new different type of xcuse from them and ask for 48 hrs of time to solve the issue. they also said that they revert call me back with updated status everytime but no one is responding over there. They are not even cancelling my order and revert my money back. Kindly do the needful it is almost a month. http://track.delhivery.com/p/[protected]

Hi, ShopClues improve you process with every respect, only advertisement is not going to help you much. I really fed up with your services. My order no: 50851943 Complain 1: Site showing me, this product available at 474005 pin code, but they cancel next day, Merchant is not able to deliver. If you not able to service, you have no right to block the money. Person can go some other better site snapdeal n flipkart etc n purchased this. Complain 2: I placed order at 12 May, 2015, I m not received my money back. Even after I sent the mail twice for the same. Complain 3: Today 18 May, 2015, I called to customer service, after fed up you auto mail responses, He again ask me to wait for next two days. What is this? You have not suppose to block the money for 8 to 10 days, use some other purposes to get benefits even without send the order. Improve your services with every respect. Only advertising will not take you further, Mouth publicity is more important now-a-days. I am sure, you are not taking any action now also. ShopClues: erswapnil.[protected]@gmail.com [protected]

I tried to order footwear in shopclues sunday fleamarket. it went to payment site. i choosen netbanking and paid amount through indian bank. amount debited from my account but it showing as Payment for this order has failed. It might be due to insufficient funds on card, incorrect card details or some technical issue with payment gateway. You can choose another payment method and try again. i need by money back. it shows that i have to pay again.

Shopclues is not refunding my amount to my bank. I have checked my bank account but still no refund has been credited from you for the below mentioned orders: Order no. Amount 46967697 Rs. 62.00 46967701 Rs. 103.00 46585319 Rs. 168.00 Kindly arrange to refund the said amount immediately.

I Bought 10400 MI power bank for 553 & For the first time even after a full charge, this was not even able to charge greater than 3% of my MOTO G mobile battery of 2300mAH, even though this is supposed to charge my battery 4 times. And after requesting a return for this product, i get a message saying Return rejected by merchant, I regularly buy products from shopclues & this looks like a big fraud company, selling 2nd grade or used products at new products MRP. And also customer service doesn't lift phone for complaints. Please help me get back my money. Thanks, Suresh

I ordered online led from shopclues.com on 11 april 2015 ...for this online shoping I used my atm cum debit card and amount of Rs 38489 has been debited from my account..But after that neither I recieved my order nor my amount..i talk to shopclues care and they told that my order has not been confermed as they did not recieve payment...they told me that ur amount will b back... But till now I didnt get my amount back..many time I contact with them but my problm is not solved... Plz help me about this...

Dear Team, This has reference the trailing mail below. As you can see the that I have placed an order bearing no. 49563193 on 4th May, and my product hasn't delivered yet. Despite 2 weeks delay in delivering, there is no further action from your side. This cold response cannot be expected from the esteem e-commerce company. As per your mail and the telephonic conversation with customer care executive, it was said that within 2 working days, this problem might be solved, but there is no updation regarding. I am very much disappointed with the services of shopclues.com. As I am a frequent buyer of shopclues.com, this kind of issue refrain us to do shopping further from your website. Fully disappointed!!! Thanks & regards, Tulsi

My self Govind Phad, before this i purchased mobile phones from various online sites but this time I face some shocking facts which i never expect. I purchase sony ericson w300 phone from your online store. I got it on 15 may 2015 following some facts are founded 1) when i try to on sell phone screen blinking white continuously 2) damaged headsets observed 3) low quality headsets, as i used sony walkman series phones before i never found such low quality headsets 4) daughtfull phone such that it is used handset but body changed

Hallo iam thrinadh tatakuntla from nandamuru tadepalligudem mandal west godavari andhrapradesh iam booking 3 products from shpoclues on[protected] and also pay the money from net banking they anounce estemeted date of delovery is 14 may but in this day ihave not recived no booking items and also iam contuct your custmur care but they have not inforum currectly my products id numbers is 49789209, 49789205, 49789207, so please solve my problum and send me my products. thanking you.

Dear sir /madam i had make payment by sbi netbanking shopclue product which order no[protected] but still is your side not sent approved to shopclue they not sent my product so please refund my amount my transation no is -[protected] T9453IG00XMTRI THANKS

on outer box its written that all the product is in the box but when i opened it ...all i could find is 1 pillow and 5 cleaning cloth...where is cotten face towel and sania face towel? i have not paid so much money for this...kindly make them to take all i got back and refund my whole money for 4 orders...not even half the order i have got! kindly make them respond quicker!

I ordered a product on 19th April 2015 and and till now i didn't receive the product (i.e 14/05/2015) Order id[protected]. They gave me tracking id as well on 21st April( Air Waybill No :[protected]. it was not showing any status. I called Shopclues more than 10 times i will be on hold more than 1 hour every time. I will get the same response that they are looking into it with high priority and they will update me in 2 days and will arrange a cal back. Till now i didn't get any cal back. I spent almost Rs 300 to just cal them. Even they lodged a ticket (ticket no-). shop clues opened a ticket- 2843054 I got really frustated with their customer service. They are just bluffing and cheating. I told them to cancel the product. They are saying they cannot cancel the product and even not able to deliver the product I spoke to their customer representatives. They will tell that they will give a cal back but they won't. when i call them back asking them to connect to person (srivastav, rachan yadav, Ahmed). They will tell that they are busy and tell us to cal back after 1 hour. If i cal them again after 1 hour they say that they are not available today. Please do needful

i have ordered a double bed size folding mosquito net Code: 73284934 on 4th may 2015. The confirmation email detail is this: Hi Vaishali, Thanks for shopping at shopclues.com- Your one stop destination for Sab Kuch Wholesale Rate Pe! We have registered your order 49536463 – now it’s our turn to ship it quickly to you. Order Date: 04 May 2015, 11:23 AM. Now today on 14/05/2015 they send me a simple net . i want to return this product, but cant able to sign in.

Dear Sir, I had ordered 01 cdma phone order number 40409719 which was not working properly and i had returened it the company. It has been more than month but still did not get any refund and even not getting any responce from the company.