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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Gurgaon District
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ShopClues.com reviews & complaints page 257

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P
Pannala Darpana
from Noida, Uttar Pradesh
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Not taking back the faulty product and initiating the refund

Address:Bangalore, Karnataka

I have purchased a "Mi Power bank" 2 months ago and they delivered a faulty product which was a fake product with a Order no as 41759677. I lost my registered phone number with which i ordered the product, but soon i have updated my new number several times on call and also on mails, but there is no response at all. I want to give back the product and want my money back, but Shopclues.com are not taking any actions against my complaint. When...
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sukh singh badhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To deduction of my balance

Address:Sangrur, Punjab

I am ordered a combo offer having price 85 and shipping charges 27 rs my atm is deduct by 102 rs but i did not recive any order message i recived one message from bank or transition id 49837803 email id [protected]@gmail.com mob no is [protected]...
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Address:Ahmedabad, Gujarat

Dear Sir, This is a very serious issue that i have ordered my keyboard tvs gold on 10 th of April 2015 once order passed i have received order after 14 days that is the guaranteed time exceeds the said time another thing the packing was of in a condition that when i open the product as in the damaged condition like products inner packing also cut it down the bag of inner packing with scissor and now when i gave complaint at same day same...
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G
Gauravj00
from Jaipur, Rajasthan
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Payment Fraud

Address:Kota, Rajasthan

I ordered power bank from shopclues, applied 2 Gift vouchers, and made payment via debit card. Bank says payment done, but Shopclues says paymetnt failed. I contacted them 4-5 times, No updates on my product yet. Pls help order id : 49334123 my email : [protected]@gmail.com...
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S
shrikant deshmukh
from Mumbai, Maharashtra
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fake power bank sent and not enough replacement time given

Address:Mumbai City, Maharashtra

Dear sir, My name is Shrikant Deshmukh, I ordered an 10400mAh Mi powerbank from shopclues.com order no:44609779 dated 2/04/2015. I received the product by COD but it has turned out to be fake and not working. It is not even able to charge a device of 1000 mAh power to one time. As i didnt start using it immediately i couldnt know earlier that it is damaged. I had called the customer support of shopclues, com regarding replacement but they...
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Address:Lucknow, Uttar Pradesh

My name is priya tripathi and i ordered Adcom phone price 699/- on 1may15 through my credit card. But after so many days i dont receive my order. I had make order through dis email id :- [protected]@gmail.com mobile number :- [protected]...
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M
mayank2malhotra
from New Delhi, Delhi
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Fake Power bank of MI

Address:New Delhi, Delhi

This compliant is regarding the power bank of brand MI (10400 mAh each). As soon as i received the Order the packaging was damaged and the product I received is of fake quality as it is not even able to charge a device of 1000 mAh power to one time. Kindly take an immediate action towards my complaint . refund my money ShopClues order 48992497‏ mobile no. [protected] email id [protected]@outlook.com...
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N
nechhaa
from Chandigarh, Chandigarh
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Regarding LED Torch

Address:Panchkula, Haryana

I have ordered a LED torch Vide order no. 49134421 which was dully confirmed by you on my Mobile No.[protected]. I recd the Torch today. Torch is on by me and tried to off the same but the torch remains on still it is on . I think there is a default in the torch. You are requested to look into the matter and solve the problem. Thanks Naresh Kumar Malhotra #384 Sector -26 Panchkula...
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R
ragini754g
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return request not actioned

Address:Jamnagar, Gujarat

I received dinner set on 4 may 15 and opened after receiving the parcel some of the pices of dinner set were damaged I.e. broken. At the same day and same time complaint raised with ShopClues with the broken item images, After 03 days of complaint, shopclues have not taken any positibe action for refund or replacement. This is my second occasion when I got damaged item from shopclues, earlier I received defective sewing machine. Please...
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G
geetanshu
from Noida, Uttar Pradesh
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Fake Power bank

Address:Faridabad, Haryana

This compliant is regarding the Combo of power bank of brand MI (10400 mAh each). As soon as i received the Order the packaging was damaged and the product I received is of fake quality as it is not even able to charge a device of 1500 mAh power to one time. Kindly take an immediate action towards my complaint . Either refund my money or replace the product....
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F
Felix Cool Msd'ian
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Cancellation

Address:Pondicherry, Puducherry

Dear whoever, I have placed an order(#[protected]. Now I want to cancel it. Where is the option to cancel it? Is it a fradulent website? If it is so, can i move further legally? Hope this submit a complaint option is not just a prank and smart work like you have done for cancellation :P Kindly cancel my order and others who asks for cancellation. I may have to gather people who felt the inconvenience and sign a petition against you coz we...
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S
Sunillucky1978
from Abohar, Punjab
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Wrong Size of Sandles sent

Address:Fazilka, Punjab

I had ordered sandles through shopclues while order no. 48899931 which i had received on 6/05/2015. but the size i had ordered was 9 but when i opened the parcel the size of sandals was 8. The bill outside the parcel fixed and the size of sandals in bill is 9. please solve my problem otherwise i will go to consumer court for this....
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R
roybikram
from KOLKATA, West Bengal
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Frauding & Worst customer experience ever

Address:Kolkata, West Bengal

I have purchased from shopclues as it was cheaper than other but later I realise it is hopless. My order number 48704683 which i order 29th April. Product delivered me right date but i shocked the saw product, product is very poor quality and damaged. I complaint the shopcloues customer care he don't satisfactory reply me. I asked to refund my money he don't any reply me. Please help and action against the company....
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Address:New Delhi, Delhi

I ordered hanuman chalisa yantra in which it was mentioned that its original and had gold plated. But as my colleagues bought from other place two are totally different. My yantra faded it's color in 5 days and broke also don't know how as I am just wearing it how can anything broke in just 6 days if it's made of good quality material. I also bought laxmi Kumar dhan versha yantra in which most of the parts are missing. And these products...
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N
Nevil Chaudhary
from Mumbai, Maharashtra
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not delivering the product to right address

Address:Gandhinagar, Gujarat

Sir, My shopclue order no. 48313659 and my shipment no. [protected] through aramex courier was shipped from ahmedabad, gujarat to gandhinagar, gujarat. status is showing delivered. However i haven't get my shipment yet at my address. You can see the status of my shipment also. I am requesting you to take the necessary action to make my shipment available at my address. In case if there is any cheating due to wrong delivery at wrong address,...
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R
ramakrishnagt
from Delhi, Delhi
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Fake product sent- product returned but no refund given

Address:Hyderabad, Andhra Pradesh

Dear Sir, My order no. 46814887 order MI 10400 MAH power bank but they are sending non warranty product but the original product carries 6 months warranty. I have refused the product and registered compalint but there is no use.2703335 ticket number.Daily i am calling them but they are only raising request not refunding the amount. i have also sent number of emails to support desk but there is no progress. My product was raised...
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Address:Pune, Maharashtra

I have purchased from shopclues as it was cheaper than other but later I realise it is hopless to go for some xyz.com for some lesser buck. My order# 46576011 which I ordered on 15th Apr 2015. and expected delivery was 23rd Apr -25th Apr Order got delyed and I got message on 20st Apr that it will be delayed choose your option 2 day you can wait or 5 days.I mentioned 2 days. and still hoping they will delivered it. Then I received a call...
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K
KANHASAINI
from Thiruvananthapuram, Kerala
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Neither getting product nor refund

Address:Surat, Gujarat

I placed an order no[protected] to shop clues.com.for hair trimmer dated[protected].after 15 days of order when i not received the product i called to customer, it was informed to me that currently product is out of stock and will be delivered shortly.Almost 1 month completed but not received the product than again i called, it was told to me that it is in process.I called many times but every time they are saying will be delivered soon like...
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J
Jitender107
from Gurgaon, Haryana
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Damaged Product ShopClues

Address:New Delhi, Delhi

Extremely disappointed with my first order 43948723 with ShopClues for HTC desire 5266g plus. I have reported the matter to Customer support several times (I mailed around 6 times and made calls more than 15+) but despite all my pleadings I have not received any feedback from customer support giving time and time for each and every day saying wait for 48 hrs to refund the amount and pick the said product from my house, They were told me the...
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tiwari.viren
from Mumbai, Maharashtra
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not recieve the product

Address:Gurgaon, Haryana

not recieved the product registered order 47991719...
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