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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 250

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2
2tushar
from Mumbai, Maharashtra
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Product not delivered in the given time

Address:Rampur, Uttar Pradesh

I have ordered OTG Cable( code:600174) on 20th may 2015 from shoclues. It was shipped on 23th may 2015 via Ecom Expree Carrier Service. My order no. is 52770479 and tracking number is[protected] but till date 6th jun 2015 I am not able to track my order. But I got a mail from shopclues that you product has been delivered at your address successfully. I have not get my product but in shopcules website showing it is delivered. My address...
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D
devaa316
from Mumbai, Maharashtra
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Not Canceling and Refunding the Money

Address:Mumbai City, Maharashtra

I order a nokia x2 full face body on 21st may, 2015 on shopclues.com worth Rs.350/-. on 23 rd May, 2015, in my shopclues account, it was shown that product is shipped and will reach in 3-5 days. On 28th May, 2015 i made complaint to them, that i have not received the product, they said the product is shipped. when i asked them about the shipping details they refused to give me, from that day until today ie.6th may i am continuously asking...
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P
pggopani44
from Surat, Gujarat
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Payment not Received,unethical behavior

Address:Surat, Gujarat

hello sir My name name is Piyush Gopani from Surat I am a merchant of shopclues company my MID number is 186634 .selling product on shopclues. my payment was release at 1st June 2015 but I have not received payment till now and i have not received payment of total 300+ order and I have received mailed from Pankaj Chamoli regarding Indemnity bond on 24th June and written that you need yo sign first Indemnity bond and than we will release...
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H
homura
from Nashik, Maharashtra
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Duplicate / Old / Used Product supplied

Address:Gurgaon, Haryana

*Purchased one Power Bank 2600mAh vide Order no 52441249 on 18 05 2015 *Product delivered late on 02 06 2015 *Old and Fake Samsung Power Bank was delivered. *Filed a complaint for Return and Refund no 1478017 dtd.04.06.2015 ...which was replied and Rejected on 05.06.2015 saying -" Products Sold under Deal or Sunday Flea Market are Not Eligible for Return". *THIS IS TOTALLY AGAINST THE INDIAN CONSUMER POLICY & PROTECTION ACT *Duplicate...
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S
Spartan Jagware Grawat
from Mumbai, Maharashtra
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Fraud shopclues

Address:East Sikkim, Sikkim

My product id no is:49224215 ticket number 2883138 order on 3 may 2015 till now I don't received this product And I talked to their call center 4 times weakly but unfortunately they just suggest me to wait 48 hour as I will get response form shop clues. But I m sorry to say there is no response from shop clue and neither they provided me track no nor courier address. Finally one text come from shop clue that congratulation you have received...
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S
Spartan Jagware Grawat
from Mumbai, Maharashtra
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yet product not recived

Address:East Sikkim, Sikkim

My product id no is:49224215 icket number 2883138 order on 3 may 2015 till now i don't received this product and i talked to their call center 4 times weakly but unfortunately they just suggest me to wait 48 hour as i will get response form shopclues. but i m sorry to say there is no response from shop clue and neither they provided me track no nor courier address. finally one sms come from shopclue that congratulation you have received...
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M
mayank bindra
from Delhi, Delhi
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I haven't got my product

Address:New Delhi, Delhi

I haven't got my product till date. I ordered my product on 24th may. They were saying that the product will be at your door step by 31st may. I have pre-paid for that product that's why I am worried. I tried calling their courier service . A lady always say that your product will be delivered today. But I haven't got the product. Order id is 53541029. I have mailed to shopclues also they haven't taken any step also. I need that product by...
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H
Hemant Kumar CUG
from Ahmedabad, Gujarat
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Refund for Faulty Product Delivery

Address:Gandhinagar, Gujarat

I purchased a Wonderchef slow Juicer worth Rs. 9, 999/- from Shopclues.com on[protected]Order ID:[protected]. They delivered me the product on[protected] at 12:00 PM. When I opened the box, I found some of the parts are damaged and I immediately filed my first complaint around 12:58PM on the same day and ask for return of the product (Return ID:[protected]See the photograph of the compliant). I also informed to the shoupclues executive over...
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Address:New Delhi, Delhi

I am Rakesh Kumar Nayak staying at Delhi & ordered (Order no.[protected] one split AC "Voltas 155 CYA 1.2 Ton 5 Star Split Air Conditioner (QTY:1)" on 26th May'15 to deliver at my relative's address at Bhubaneswar, Odisha & got the deliver date from shop clues as 3rd Jun'15. On 31st May'15 I checked under courier tracking no. As per courier site the deliver address is New Delhi only. So, raised a ticket on shop clues for this concern...
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A
avneshkumar
from Noida, Uttar Pradesh
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Replace shoes{Globalite men`s loafers groove saddle}

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered Globalite men`s loafers groove saddle(Black-GEC0066-6), i got it today when it delivered, but its short of my foot size, i want replaced it in form of size-7. Please do the needfull as soon as possible. I first time ordered on shopclues, poduct is awsome- i very happy glad to see ur deliver product(its cheap & best) but its a small according to my foot size....
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N
nayasaroj
from Kolhapur, Maharashtra
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NOt refunding my gift certificate

Address:Indore, Madhya Pradesh

Dear sir, My order number is 52528495 from Shopclues.com. the order automatically cancelled. They refund the money but not refund the gift certificate. i have used Rs100 gift card.i have mailed 15 times but no one is replying correctly. they are telling wait for 48 hrs. but after 48 hrs no reply. the mail game is from 6 days, so take action on shopclues. regards 'saroj nayak Mob:[protected]...
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M
Mihir033
from Baramati, Maharashtra
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Used Product And Different Product Supply with Delay of 10 days

Address:Mumbai City, Maharashtra

Hi I ordered one power bank on 18th may in discount offer. On 22 I revived mail its out of stock it may take 2 more days do you want to cancel order?? Why should I cancel order?? I seen on 28th may 2015 the product got shipped??? I called in customer care regarding this they told me we shipped if order will not come in your hand in 2 days it will automatically cancelled. I got my product on[protected] at the evening. I got used power bank,...
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S
shikha149
from Hyderabad, Telangana
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WRONG PRODUCT DELIVERY/BAD SERVICE & HORRENDOUS EXPERIENCE

Address:New Delhi, Delhi

Dear ShopClues Team, This is to bring to your kind notice that I am superbly irritated from your service and feel tortured from the responses of your Support Team. I am a professional – a product designer and due to urgent need of a laptop had ordered the laptop from Shopclues, but to my ill luck…this experience has been a never ending nightmare. It’s been 15 days – I am sitting at home with a wrong product – not able to use it...
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M
mahe164
from Bengaluru, Karnataka
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Partial delivery of Order 54522775

Address:Hyderabad, Andhra Pradesh

I have ordered two pairs of shoes for which payment is already done via net banking but I have received only one pair of shoes.The order shipped via BD-Deal (tracking number [protected]). I am yet to receive other pair of Mens shoes. I received a mail saying the products are delivered but it isn’t. So, kindly let me know the status of the undelivered product. Pls find the attachment for details of the order placed. Reply to my email...
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A
Aslamshareef
from Hyderabad, Telangana
Aug 26, 2021
This thread was updated on Aug 26, 2021
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Order Not Received But Marked Complete

Address:Hyderabad, Andhra Pradesh

Hi Team, I have not received order 52297479 which was marked as complete (It is a part of combined order[protected]. I have only received part order 53141498. Both order were shipped via different couriers. I have not received which was sent via Professional courier (Prof- BJW- SUR : GGN[protected]. I checked with professional courier and they stated it is a fake courier Tracking/consignment#. I have sent multiple emails to shopclues...
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B
Bossman
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Shipment not recieved

Address:Dakshina Kannada, Karnataka

Dear sir, I placed order on Shopclues 03 May 2015, 07:42 AM Order no[protected] including two other orders[protected], 49077477 i recieved only below order no 49077479, 49077477 and they never delivered Order no[protected].their web site is showing order is delivered to my shipping address.I paid amount Using net banking.I send mail to shop clues customer care regarding delay of delivering, but they are saying product is delivered to my shipping...
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R
rvrsskrao
from Warangal, Telangana
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Error appears while placing order.

Address:Srikakulam, Andhra Pradesh

sir, Previously i have purchased one number of PHILIPS 2.1 SPEAKER SYSTEM MMS 1400 for the Rs.999/-. Again onemore piece i wish to purchase for my friend. While booking the cost appears as Rs 899/- but when i ready to place order its shows full cost Rs 2490/-. Why happining like this? Any network problem or more than that?...
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Address:Pune, Maharashtra

Hello, I have purchased one product from Shopclues.com on 2nd of May to give as a gift to someone. The Qty I purchased was 2 but when it was delivered very late to me after several follow up it was delivered as 1. Then I called Shopclues.com about the Miss qty of 1. I asked them now one is delivered and please deliver another one. But they denied stating as per policy I have to raise a return request and return the Qty what I have received...
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M
mayukh_bhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Tracking ID provided 82122737 for order id 53751107

Address:Kolkata, West Bengal

I ordered a Lloyd Portable airconditionar on 25th May 2015, order id: 53751107. After lot of delay I came to know through sms that my oder has been dispatched on 1st June 2015 through safexpress courier, shipment id: 82122737 . I was advised to track the shipment through this id. To my surprise I found that the shipment id was wrong. I brought to notice immediately ticket number 3134709. I will be intimated that I will be contacted by the...
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G
gauravrvl26
from Delhi, Delhi
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duplicate item and 1 less quantity

Address:Bharuch, Gujarat

I am gaurav pankaj raval I order jockey socks set of 3 on shopclues. Order no: 54210991 I receive jockey socks only 2 set and it is also duplicate of original. please helpful me to receive original jockey pack of 3 socks. Gaurav raval [protected]...
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