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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 258

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A
Atiar Zamadar
from Kolkata, West Bengal
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Sub: Mobile Not delivery

Address:Kolkata, West Bengal

Dear Sir, Kindly noted that we have booking a Blackberry Curve 8520 set on your renowned company. Our Booking Order No. 47570723 Order Date 21.04.15. But till now we are not received this phone set. Kindly send us the mobile set and if you have need to contact us, Please call us : [protected] or email Id.: [protected]@gmail.com....
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A
anushasar
from Visakhapatnam, Andhra Pradesh
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I recieved the damaged product, reguested to replace. Its been more than a Month

Address:Visakhapatnam, Andhra Pradesh

Hi, Greetings!! I have order Inext Induction plate. I recievd a damaged product. I requested to replace the product. Its been a month ago but no one came to pick up my product. I am totally dissatisfied with your service. My order Id is :45587931 Kindly do needful ASAP. Thanks & Regards Anusha...
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J
jayachandran9283
from Chennai, Tamil Nadu
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order has not been delivered

Address:Chennai, Tamil Nadu

my order ID 47834655 booked an black assymetric wall clock on 24 Apr 2015, 08:00 AM . the order has been shipped . bt i hav not got any details to my mail. i had paid a onlie payment for this product . please refer this cmplaint as soon as possible....
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B
bkuila
from Kolkata, West Bengal
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Refund Amount not receivec till date

Address:Kolkata, West Bengal

Hi, My order no : 45404745. I am already payment (08.04.15) for this order through my ICICI Net Banking. Product not Received.I received email 21.04.15 for Amount Refund from shopclues (We would like to inform you that the refund for your order is in process. You will shortly receive an automated update with the payment details. This may take upto 2-3 working days.) but till now i am not received Refund amount. Please help me. Regards,...
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S
Sindhu Sankar
from Chennai, Tamil Nadu
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Regarding damaged order i received 41095407

Address:Chennai, Tamil Nadu

Hi,

I received a damaged piece and i also complained 4 times and there's no response from your side. If this continues, i'll complain to higher authorities. I'm forced to take a serious action. You cannot fool around the customers. I'll make this a big issue and post on social network that shopclues is a big time cheaters! Do the needful action and replace it with good product and credit my cash back. I'm...
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V
virtua
from Delhi, Delhi
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Order not delivered (Order number - 47783515)

Address:New Delhi, Delhi

Dear Concern, I have ordered below mentioned product on 23rd April 2015 at 3:56Pm but till today 5th May 2015, my product was not delivered and on shopclues website its showing shipped on 26th April with FedEX shipment number[protected], but when i called Fedex courier service regarding my package then they said they didn't receive package from Vendor and when i called Shopclues they said we appologies for the delay, sending mail...
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H
Hema Thiru
from Pune, Maharashtra
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Payment Failed-- But amount not refunded :(

Address:Chennai, Tamil Nadu

04 May 2015 [protected]-CitrusShopclues [protected] 04 May 2015 168.00 This is the payment made in shopclues on the item Micromax YU YUREKA AO 5510 FLIP COVER (BLACK) yesterday.. the amount has been detucted but no confirmation mail about order placed. I received the status Payment failed... Shall i place the order again?? When will the money be refunded if the order is not placed .. kindly help with my query....
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Address:South Andaman, Andaman and Nicobar Islands

sir i want to express my worry against shopclues. online shopping...my three order no.46889081 and 46950649 and one more 48012213...which is simultaneously ordered on 18/04/15, 19/04/15 and 26/0415... which is sent by aramex courier is not delivered to me... not able to trace shipment details from that courier... upon that i have sent no. of emails to concerned firms. but not get any authentic reply... more over my another order no....
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G
gkjha84
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is Pending form E-Commerce Company Shopclues.com

Address:Ranchi, Jharkhand

Sir, I have given order number 48543917 of wrong product trough Shopclues.com & payment made to shopclues.com immediately at the time of giving order on dated 27/04/15(evening). Next day i was realised that i have chosen wrong product & i have cancelled immediately my order on 28/04/15 morning. I have also received a confirmation email that my refund for Rs 25, 589/- has been approved & the same will be credited...
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K
katararocks
from Jaipur, Rajasthan
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Refund not received even in 4 months

Address:Jaipur, Rajasthan

I purchased a Sony Power Bank from shopclues in January which I was not an authentic product.I returned the product immediately and company said that i will receive my payment in my bank account. Since then I had provided them with all the details of 2 different bank accounts but they are saying that account has some problems, we cannot refund Kindly help me for the same...
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S
Sumithanda333
from Delhi, Delhi
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Sealed Already Opened of Rover Deodorant when I opened the packet

Address:New Delhi, Delhi

Hi! As per my friend reference, I bought a product from shopclues.com product name: Rover Deodorant dt. 26 April 2015 of amt. Rs. 110/- with order no.: #48383861, carrier: Ecom which was delivered to me at my address on 2 May 2015 When I opened the packet; I saw that Sealed was Already Opened of Rover Deoderant. Kindly request you to replace the product and being Trustworthy online Shopping Site Regards Sumit Handa Contact:...
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N
Nahida Khanum
from Mumbai, Maharashtra
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body maxx premium 22 kg home gym. order not deliverd

Address:Bangalore, Karnataka

I have orderfor body maxx premium 22 kg home gym my order No is47736041 on 23 th April till now is not coming my order items why your wrbsite is worst websit i think pls send my order immediately ok i[censored] not send my item u see what can i do ok...
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L
Lalmuonthang Hmar
from Kolkata, West Bengal
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NON RECEIPT OF MOBILE BATTERY

Address:East Khasi Hills, Meghalaya

ORDER NO.47504479. Mobile handset, Vox kick k4 kiket Android. This is to inform you that i have reecieved my order on 28/4/2015 but the Battery is not available inside the Package. so i have already inform thruogh Email to, shopclues.co./support. and even call to[protected]. to inform them about my enquirement. But i have not any kind of answer from shopclues.com. So, this is my humble request as a customer to look into this case to...
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Address:Mumbai City, Maharashtra

I had ordered product on shopclues.com on 24/04/2015 order no 47851199. Even after 10 days my order wasn't shipped and they canceled it. All my occasion has been spoiled by shopclues.com.I want compensation for my order and also to make an example to other online companies who sells fake products online which are actually not available and keep customers money for 17 days with them without giving any interest and spoils customers precious...
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S
Sivakumar Dayalan
from Chennai, Tamil Nadu
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American Ring Analog Metal Watch - Women - Order No:48121553

Address:Chennai, Tamil Nadu

I have ordered American Ring Analog Metal watch - women on 26th April 2015 and got delivered by today on 3rd May 2015 without American Diamond. I am a regular customer in shopclues for the past years. Request you to deliver a American Ring Metal watch with Diamond and take back this metal watch. Expecting a good reply from you soon. Regards Sivakumar Dayalan [protected] siva.kumar.[protected]@gmail.com...
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Address:Ahmedabad, Gujarat

Hi, I have ordered Onida A/c from Shopclues on 19th April, 2015 having order no. 47198859 and it was mentioned in their website that it will delivered in 5 working days but till date product has not been received. When i contacted customer care for the 1st time i have been told stock is not available and I will be intimated in 2 working days when it will be delivered. I appreciate the customer service guy has raised the concern but for...
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M
manju52
from Idukki, Kerala
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Panasonic T40 mobile battery not working properly

Dear sir/Madam Mention the above subject i have buy Panasonic T40 mobile from Shop clue web dated 23.04.2015, the mobile battery getting heated and charging also fall down immediately, i request please exchange the mobile immediately whether it give the other company mobile. Regards Manjunath S [protected]...
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ibrahim qureshi
from Bengaluru, Karnataka
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LIFELINE HOME GYM SQUARE

Address:Bangalore, Karnataka

I Have purchased LIFELINE HOME GYM SQUARE on 05 Mar 2015, 06:53 PM and delivered on 27/03/2015 but is a Manufacturer defect so I’m not able to use cause it’s a 60 kg heavy weight Product on same day i have made refund request to the shop clues under 10 days buyers Protection and shop clues has taken 48 hours to solve on same date but till now Didn’t refund today 03/05/2015 i called to shop clues they saying the merchant has refuse...
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A
Abhishek Tripath
from Bhopal, Madhya Pradesh
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Return Damaged Product but amount not settled

Address:Indore, Madhya Pradesh

Dear Sir I have ordered Samsung Mobile Power Bank and Received damage product. I complained Customer care but they not replied after lots of mail and Call finaly they are ready to Return back. After One Month In March Product Returned I have received confirmation but not yet amount is setteled in My accounts... Again I call customer Care and mail also but results is nothing and for that i have paid more on Airtime than the product cost. They...
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R
rohitsinha12417
from Noida, Uttar Pradesh
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Wrong information supplied by customer care

Address:East Singhbhum, Jharkhand

I have ordered a product (product id: 5919841) from shopclues.com on 3rd of April 2015, on completion of which I was ensure to receive 2% of my order amount (Rs. 750) as cluebucks. I already confirmed details regarding this, from the customer care before placing my order and was ensured that my cluesbucks will be transferred to my account within 10 days of product delivery. After not receiving the clues bucks even after 10 days, I logged...
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