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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 252

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Address:Paschim Medinipur, West Bengal

I order V-Guard Vg-400 Stabilizer (QTY:1) on 23 May 2015 order no 53106833 paid amount Rs 1369, after complaining for shipment issues in this site shopclues.com arrange the shipment with Safe express courier with tracking number 82122420 but safe express replied me mention this is not a valid tracking number. This is serious issue shopclues.com cheated me that they shipped the product but actual they do not do that. I already complain for...
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A
anilbarik
from Kantabanji, Odisha
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Non refund by Shopclue.com order no. 48858285

Address:Sundargarh, Odisha

Respected sir, I am a registered user of shopclues.Com with user id anil.[protected]@rediffmail.Com. I am writting with respect to my Shopclue order no.48858285 and subsequent Return Request no.[protected]. Through your website, i came to know about the casual attitude of shopclues.Com for processing of refund request and it is very painful. I am very anxious about my refund request because after getting the refund, i...
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S
Sachin Goel JSS
from Noida, Uttar Pradesh
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DAMAGED PRODUCT BY SHPCLUES.

Address:Gautam Buddh Nagar, Uttar Pradesh

Order No. 48384999 Blue Star AC It's almost reaching 1 MONTH & one fortnight {1.5 MONTHS} & the issue is not solved till date. 1. I called the customer care at several times & wrote mails, but all in vain no response. Instead, I see that the my request has been closed by the company taking unilateral decision & without any justification. I haven't received a single call from Shopclues to inquire into the matter or to update...
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G
gauravachaliya
from Hyderabad, Telangana
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I want my refund.

Sir, My self Gaurav Narendra Achaliya from nashik (maharashtra). I have purchased puma cat runner by shopclues on 4th may 2015. My shopclues order number is 49638533. This product delivered to me on 9th may 2015. I have ordered 9 number. But i recieved one footware left of 8 & another right of 9. I have complaint this issue many times via mail & telephonic conversation to shopclues customer care from the date of recieved product to till now....
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G
gauneh
from Mohali, Punjab
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Non delivery of order no 50091873 dt 08.05.15

The above order is not delivered till date despite 22 days have been passed. Customer care also not in a position to tell the updates. The person sitting in the CC speaks that we are the mediator of the merchant fully depends on them and do not have any ware house. This would not the reply from Shop Clues dealing the customer ONLINE and it is shameful too on your part that you receive the full amount in advance and not delivering the order...
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Kannan Raj
from Chennai, Tamil Nadu
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No proper response in Shopclues support

Address:Madurai, Tamil Nadu

07 th May 2015 I ordered Laurels watch Order number :49927409 they updated Courier PROFSNL-OKL. The tracking number for this shipment is GGN4251932. To track this package goto http://www.tpcindia.com, & updated as 25 May courier dispatched and next day 26 may 15 courier delivered, i am in Madurai ( Tamil nadu) what a fake updated by shopclue, Till i have not received the material /wath, While i checked with local professional courier they...
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R
ravi.gurgaon
from Chandigarh, Chandigarh
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Wrong product delivered and not returning it

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I ordered Tupper ware jug on 23rd April and I received paras brand jug on 16th May. It's very late delivery. I raised return request but they are not returning it and saying I ordered this product. After many times followup they are not responding my mails and phone calls. below are mail trail: [protected][protected][protected] On Thu, May 28, 2015 at 10:22 PM, Ravi Khandelwal wrote: Pfa images of...
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A
ashishag75
from Delhi, Delhi
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Very slow service in shipment return

Address:Agra, Uttar Pradesh

my order no is 49768271. This was delivered after 2 weeks and in broken condition. It is now almost one week since complaint has been lodged to pick up the broken TV but no one is coming.This is too slow and unprofessional. First delivery was late and now pickup is late....
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T
Tapas143
from Bargarh, Odisha
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REFUND ORDERNO 47429819

Address:Balasore, Odisha

my order no 47429819.due to technical problem i have return that order as on dated 13 th may, but till date i am not getting my refund amount rs 1190 + courier charges rs 313= Rs 1503 .every day i have putted mail but since not getting any response...
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K
kamalg02
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Scheduled delivery-50237453

Address:New Delhi, Delhi

I have not recieved the product niether refund from shopclues yet. i have been calling them again and again but the customer services people keep saying I have to wait for 48 hours but no progress. Order date: 09 May 2015, 11:20 PM Order number : 50237453 Product details: JMK Hosiery Cut Sleeve Hooded T Shirt For Man (QTY:1) Estimated Delivery Between: Tue 12 May and Wed 13 May Status from last 2 weeks : Order handed over to courier...
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pankaj_b
from Pune, Maharashtra
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shopclues most froud dealing company

Address:Pune, Maharashtra

I had ordered a Desktop on 21st May 2015. Till date I have not received the order delivery. Despite sending reminders on the website, there is no response. The order was suppose to reach by 27th May. I has also called the call center on multiple occasion, however there is no resolution. They keep repeating the same thing to wait for 48 hours. However several such 48 hours have passed and i have not got any update on the status...
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Address:Guntur, Andhra Pradesh

I ordered a Lunch Box from Shop clues website on 13-may-2015. I was supposed to receive it by 22-may-2015. but till now i.e., 29-may-2015 I didn't receive it. but on 27-may-2015 I received an E-mail stating that the order is delivered and received by the customer. I called the customer care on[protected] for the order. They told that they will send it within 48 hrs, but didn't get that even by 25th-may. Again I called them on 25th may...
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V
Vinod.Patil123
from Bengaluru, Karnataka
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Gift certificate not working nor shopclue refunding money

Address:Bangalore, Karnataka

I have purchased a Gift certificate on 13-May-2015 at around 8PM. The purchase value was 10Rs for 100Rs gift certificate. I tried redeem the gift coupon but of no use. It is giving error message "Gift certificate cannot be applied. The Gift Certificate code is either invalid or has been used. If you think this an error, please contact ShopClues Customer Service at Customer Support". Contacted Customer care by Mail/Call.. numerous times but...
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R
rhafiz9999
from Delhi, Delhi
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Non refund of the returned item

Address:Sundargarh, Odisha

This is the reply I got from you on 9th may 2015, please investigate, there is no mention of refund amount, which should be rs 677, which was debited from my account on 2nd april 2015 regarding the item payment, and also my shopclue account still showing rs 14 clue bucks which should show rs 22 as it is made in the below email, pls investigate it why delay in transaction of refund into my bank account.pls do early reply Dear RIZWAN UL,...
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S
suresh1130
from Mumbai, Maharashtra
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missing part

Address:Mysore, Karnataka

Shipment is received and there is missing part in 3 in 1 bench press. And also we have received one extra part of 3 in 1 bench press which is not required. Please send the missing part and take back the extra part delivered. Order Number: 48492361 Return Number: 1375661 Product: Body maxx 30 Kg Home Gym Package + 4 rods + Multi 3 in 1 Bench Press + Free Gift Reason: Parts are missing Action: Replace item Click to view image: https://images.shopclues.com/images/refund_product_images/76b67a7b82177d1IMG[protected]WA0015.jpg Click...
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Address:Gulbarga, Karnataka

Your ShopClues order 51594725 for SanDisk 16GB Micro SDHC Card (Class 4) is shipped by Profesional-Okhla with tracking number GGN4256121. i dent resive my prodect its to to to late. and i am not satisfied with ur shiping and never ever geving to order on shopclues...
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D
deepanshuchauhan96
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not refund my 760rs

Address:Meerut, Uttar Pradesh

I place my order power bank on shop clues 760 rs. After got it, i found that it is defective and i applied fir replace. They are not able to replace it and i got email that they can refund, they send me neft detail link . When i open that link i found nothing where i submit details. I send my neft details through email. they don't respond it and when i call them, they regert my request what ido? I placed my order 1 month ago....
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Address:Burdwan, West Bengal

I am order a product on 7th may 2015 my order no. Is 50007289 placed by debit card and it is shipped 13th may 2015 by aramex courier tracking Number is [protected] also delay in dispatch it is dispatched from gurgaon to Asansol 15th may 2015 shipment received in Kolkata and till 24th may I am not received my package while Kolkata to Asansol destination is 200 km on 27th may I am received a e-mail from shopclues and said that your package...
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C
coola54
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product Sell

Address:New Delhi, Delhi

I recently purchase an item from Shopclues.com on the website product description page it's clearly mentioned that this product is used for CHECKING THE TYRE PRESSURE GUAGE and it's not working as per the description because it's not showing the proper reading of Tyre pressure and also it's made with cheap plastic I book this product for checking the Tyre Pressure not for just playing with the KEY CHAIN TOY. I contact with...
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R
Rajesh 90
from Durgapur, West Bengal
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Product Not delivery

Address:Bardhaman, West Bengal

I Oder 15 May id 51676693 But after 22may not Update No Product Deliver 25, 26 Last Delivery Date But It is not Track.Not Deliverd Aramex Corier.It is not service.Ple Check ....
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