ShopClues.com Complaints & Reviews

I recently purchase an item from Shopclues.com on the website product description page it's clearly mentioned that this product is used for CHECKING THE TYRE PRESSURE GUAGE and it's not working as per the description because it's not showing the proper reading of Tyre pressure and also it's made with cheap plastic I book this product for checking the Tyre Pressure not for just playing with the KEY CHAIN TOY. I contact with the shopclues.com customer care but they refuse the request for return or replace. please stop this online frauds and try to ban these type of cheater and frauds online websites.

I Oder 15 May id 51676693 But after 22may not Update No Product Deliver 25, 26 Last Delivery Date But It is not Track.Not Deliverd Aramex Corier.It is not service.Ple Check .

Order Reference: 53157109 53050945 53157117 Do you know how to do business??? Disgusting service & bad experience with ShopClues.com If you don't have products in stock then why do you take orders.. I shop online quite often, but shopping with ShopClues is my worst experience.. I will post comments everywhere about not to shop with ShopClues as they are worst, disgusting, useless website.. I am very well connected with online media, newprint media... One bad article will definitely damage your image a lot.. I will not cancel my order & I cannot wait further.. You have taken money from me & I want immediately delivery or else I will be forced to take serious action & I remind you not underestimate me..

I want to post a complaint against Shopclues.com for not delivering the product. It was the first time when I purchased any product from Shopclues.com and I had a terrible experience. I made the purchase on 7th May, but I haven’t received any product as of today. I have made the payment for that product already but haven’t received anything. The service of the company is damn poor. I have tried calling their customer care center several times but they always ask me to wait for next 48 hours. I feel the company has devised their own timings, which have not yet completed. I would advise people who have seen this post not to buy any product from shopclues.com. The company is a fraud and just operating by earning the interest on our payments. Product Code: Code: 3595504

Dear Sir, Mam, Please note i ordered for "Tata Swach Smart Water Purifier ( Green) " Code 130426, Water purifier ( Fuse/ Cartage) capacity of 3000 Liters But yesterday evening ( i.e 26th May 2015) at approx 2030 Hrs it has been delivered . But when main packing was opened it shows box containing lower range product with fuse /cartage capacity of only 1500 liters. Presently i am forced to drink unpurified water because of this. as i can not use the product, although i paid in full Please note it is a matter of great irresponsibility from your part. Please respond me immediately what step you are taking. Thanks

My account on email id [protected]@gmail.com is suddenly disabled without any prior information. I contacted customer care but there is no proper response from them. My money of around 900 cluesbucks are in that account. Atleast shopclues is not transfering that amount to my bank account. When i try to login, i am seeing 'Your account is disabled. Please contact store administration' message.

Dear Sir, I Miss Bobita Das have ordered for a double bedsheet from shopclues on 30/04/15. I got the material on 15/05/15, I found that the product is completely different from the description that they provided, So I immediately requested for refund. Each I gave them a call if they are sending any courier service to pick up the material, everyday they say the same thing within 48 hours a courier person will surely reach my place. Neither they sending anybody to pick it up, nor refunding the amount. Finally I have to take your help, where there will be sure justification. Please help me out. Thanking you, Regards Bobita Das Ph - [protected]

I purched a wrist watch on 15th may 2015 amd the expected date of delivery was on 21 may 2015. But i received it on 25th may . I received a used product. The packaging was completely damaged. I didn't even get the warrenty card. Except the ShopClues bill. When i call the customer care they say they will call back or resolve the problem within 48 hours but today is 27th and i still did not get my problem resolved

As per shopclues added, we have order Jonnie walker original T-shirt, which is not original second in added two T-shirt One is brown and one is back. but we have received only one selected back colour T-Shirt. Order code 73673158 Today I have received the T-shirt and found single deliver the material. Request to clarified the my problem or get us procedure to return the material.

I have been following up with your customer support for over a year after registering my request to return the product. Your customer support executive asked me to upload the pics of the package which I promptly did but so far no action has been taken despite several emails and calls.

my order id is 50507429.i received Havel's ceiling fan from shop clues on21.05.2015..From the first day onwards it making cracking noise.As i my request of request now shop clues replied me through mail go to service centre.So i request u to take action against shopclues.com.

Hello Team, I WOULD LIKE TO TELL YOU THAT HOW FRAUD THIS SHOPCLUES MARKET. THIS IS JUST MAKING CUSTOMERS AS FOOLS BY SENDING DEALS MAILS AND MAKING US TO BUY AFTER BUYING CANCELLING OUR ORDERS WITHOUT INTIMATION. I PURCHASED ONE WALL CLOCK FROM SHOPCLUES WHEN THE DEAL IS AVAILABLE I PAYED THE AMOUNT AND WATING FOR MY ORDER BUT MEAN TIME I RECEIVED MAILS FROM SHOPCLUES ASKING ME SOME TIME FOR DELIVERY OF PRODUCT DUE TO UNAVILABILITY AND I REPLAYED THEM THAT I WILL WAIT TILL THE STOCK IS UP. BUT AFTER THIS REPLAY FROM MY SIDE AFTER FEW HOURS I RECEIVED A MAIL SAYING THAT ORDER IS CANCLED DUE TO WRONG PRODUCT INFORMATION.( FOR REFRENCE REFER ATTACHMENT). HERE I WOULD LIKE TO SAY THAT WITHOUT MY NOTICE HOW CAN THEY CANCEL MY ORDER AND I WASTED MY TIME FOR BOOKING AND ALL, NOW THEY ARE SAYING THAT WE ARE REFUNDING YOUR AMOUNT. THEY DONT WANT TO SELL THAT PRODUCT FOR THAT DEAL PRICE AND AFTER PLACING ORDERS FROM CUSTOMERS THEY ARE SIMPLY CANCELING THEM WITHOUT NOTICE TO THE CUSTOMERS THIS IS NOT AT ALL RIGHT, IF THEY DONT WANT TO SELL FOR THAT DEALS WHY THEY HAVE KEPT IT ON THE SITE AND WHY TO DISTURB THE PUBLIC WITH MAILS TO BUY THEM. THIS IS NOT AT ALL FARE WITH SHOPCLUES ITS BETTER GOVT TAKE SEVERAL ACTIONS ON THES USELESS SHOPPING SITE MAINLY SHOPCLUES NOT WITH OTHER ECOMMERCE, THIS IS ONLY WITH SHOPCLUES.

Hi, I ordered for black colour double bed sheet and ur guys are sending me pink colour bed sheet what is this?what I have ordered is good products its ₹-2099&76%off so I ordered.but when I received my product its useless those who are selling on the road that bed sheet.the fabric, the stiches every thing is waste.I believe this company but what the company is threatened to customer like this, its really really bed this is my first experience on online shopping.51828105 this is my order no.anyway thank q so much shopclues for giving a good service for customer.

Order No : 42386901 Return Request No : 1088907 Order date : 16 Mar 2015 Return Request Date : 23 Mar 2015 I purchased a Original Nokia BL-4J battery from shopclues.com but the product wasvery far from original NOKIA product. Currently I am using the original one, so I can see the difference. Even the company packaging is fake. The battery is of 1200 mAh, same printed in the battery, but the packet says 1020 mAh. I have highlighted in the attached pic. I called customer care 5/6 times, each time they said they will resolve this by 48 hours, but the package was never picked up and the money was not refunded. every time they say the status they got from the courier is "The shipment was not ready", But I packed it as per their instruction on 23 rd march, 2015 and the package is still at my home in the same condition. Please help me to get the money refunded.

Sir, the details of the BIll are Rs. 169/- for the product and Rs. 19/- as shipping charges which come out to be Rs.188/- as total amount. Then why are you charging Rs. 192/- (Rs. Four extra is being charged on what ground). Pl. Reply at the earliest. regards

I ordered Power bank of SONY 10000 mAH from shopclues. But when it was delivered, I was shocked to notice that it was not of original Sony company, . It was duplicate And even damaged Very poor service Not at all expected from shopclues Will never buy anything from this site in future

I have ordered a symphone air cooler on 9th may 2015 but till today they have not delivered. Schedule date of delivery was 19th may 2015. I called them several times regarding this issue but they are not able to deliver after 6 days. I don't want to wait more because I ordered this cooler for this summer not for next year. I have given them a last dead line date of delivery if they cannot deliver between tomorrow I will like to cancel my order. I need your attention to cancel order.

Wrong products delivered by you. I ordered for koutons set of two Denim jeans comfort fit size mans lower 32 on 19th may I received dated on 25th may by econ express, but it is totally different.i got jeans it is not koutons company's but it is non branded, not any label marks of koutons, not proper fittings, poor materials.if possible by you send products as per my order otherwise refund. I already sent bank details. My order no. 52620043.

Sir This is to inform you that i ordered for cycle on date 20.05.2015 which is order no 52777669 and model no Avon Rowdy 20T Bike Code: 73477494 Merch Ref: Avon Rowdy 20 but today when i received the delivery of cycle i found that all cycle parts seprate packed in box how can i assemble the cycle so pl confirm me who will bear the assembling cost. Secondly when i was talk to your custumer care Executive they are not give me any response. Sanjay Kumar Mobile No [protected] D-679 St no 18 Bhanapura Delhi 110053

I need the missing part(Burner) of the Gas Stove purchased. And I have communicated with Shopclues to send the Missing Part and every time they told within 48hrs your issue should be resolved. But its been weeks. Shopclues executive told that they'll send the missing part over phone so I decided to install the product. The person who came to install took Rs 500. Later shopclues told that I will have to return the whole product but I had already started using it as per their communication. I haven't got a resolution yet. Please check. Order Number: 49816861 Return Number: 1344781 Product: Automatic 3 Burner Gas Stove with Marble Finish my mail communication with Shopclues Support is below: [protected][protected][protected][protected][protected][protected][protected] No Call from Shopclues Executive yet. Lazy Customer Support. Fake and Cheat Sellers. Waste of time and money buying from shopclues.com - Vasant Ambre [protected] On Fri, May 22, 2015 at 12:53 PM, Martin Ambre wrote: Don't you understand. I have clearly communicated that I need the missing part ie Small Burner. Today pickup person comes and tells me that I have to give the whole product even after telling you'll that I've spent Rs.500 for the installation and I will not spend anymore to dismount and install again. After the discussion today, your executives are not trained enough to check the status of my query raised. there is no records kept at your end. It's more than 1 week now and the second week is about to be over that your are not able to solve the problem. This clearly reveals that your inefficient in doing your work. Also I told to keep me updated over Calls but no one has the decency to call. Next step would be to take this issue to CONSUMER COURT, if your support is not visible. - Vasant Ambre [protected] On Fri, May 22, 2015 at 12:23 PM, ShopClues.com wrote: ##- Please type your reply above this line -## ShopClues Support, May 22, 12:23 PM: Dear Vasant, Thank you for contacting ShopClues.com. This is with reference to your query regarding order #49816861. We regret for the inconvenience caused to you. We have forwarded a request to our concerned team for urgent pickup of your product and we will try our best to get you a resolution on priority. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Akhilesh ShopClues.com Vasant Ambre, May 21, 5:13 PM: Hello Team, When will your 48hours complete? - Vasant Ambre [protected] Hello Team, I am waiting for your call and resolution. I wish to escalate it to consumer court if its not solved soon. - Vasant Ambre [protected] ShopClues Support, May 21, 2:30 PM: Dear Vasant, Thank you for contacting ShopClues.com. We regret for delay in pick up of your product. As per update from our concerned team, we would like to inform you that courier executive will contact you shortly regarding pick up of your product. We appreciate your patience and understanding in this matter. Kindly do not forget to take a copy of pick up receipt having order number of relevant product and signature of courier executive. If you have any further queries, feel free to contact our customer support team. Best Regards, Customer Support Team Akhilesh ShopClues.com Vasant Ambre, May 21, 12:38 AM: Hello Team, I am waiting for your call and resolution. I wish to escalate it to consumer court if its not solved soon. - Vasant Ambre [protected] ShopClues Support, May 19, 11:29 AM: Dear Customer, Thank you for contacting ShopClues.com. We would like to inform you that we have arranged the pick-up for your product, against the order through courier company. Our courier partner will contact you to get the product picked up within 4-5 business days. Please ensure that the product is packed tightly with all stuffs which you have received from ShopClues. Further, we would like inform you that refund or replacement will be done after receiving of product in our warehouse, alternately you can track your return status at http://www.shopclues.com/trackorder For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com S::S Vasant Ambre, May 19, 10:33 AM: Hello Team, As discussed within 48 hours I will receive the Missing Part (Small Burner). Further communication would primarily over Calls on my number [protected]; eMail would be secondary. Kindly do the needful before I escalate this matter to Consumer Court. Thank You. - Vasant Ambre [protected] Customer Support, May 19, 10:25 AM: On behalf of customer, Today i received the message form Nuvoex courier for the pickup of whole product, where as i have requested you to send the missing part (i.e. Small Burner), As i am using the product and i have spend Rs 500 for the installation, so i did not want to returned the product . Kindly send my messing part. Regards Om bharti shop clues.com Vasant Ambre, May 18, 11:51 PM: Hello Team, I had discussed with the Executive and he informed that they will send the missing part(i.e. Small Burner). I am awaiting your confirmation. Please call me for the same. Thank You. - Vasant Ambre [protected] ShopClues Support, May 18, 9:18 AM: Dear Customer, Greetings from ShopClues.com We regret for the delay in responding you. We have checked and found that the reverse pickup for your order has already been approved by the Merchant. We have already sent an email regarding the reverse pickup process. Please be assured that we are constantly following up with our courier partner and you will be updated regarding further proceedings. We would appreciate your patience and co-operation in this regard. Assuring you of our best services always. Best Regards, Upasana Shopclues.com Customer Service s::s Vasant Ambre, May 15, 9:36 PM: Hello Team, I am still waiting for the resolution on this. Awaiting your revert. - Vasant Ambre [protected] Vasant Ambre, May 13, 8:56 PM: Comment: I need the missing part(Burner) which is highlighted in RED or a complete working replacement. Call me. Order Number: 49816861 Return Number: 1344781 Product: Automatic 3 Burner Gas Stove with Marble Finish Reason: Parts are missing Action: Replace item Click to view image: https://images.shopclues.com/images/refund_product_images/1224c22a3ec5a42DSC-064...⇄ Cheers, ShopClues Support Team.