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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 275

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K
Karu Karthi
from Bengaluru, Karnataka
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Product Got Damaged - Refund the money

Address:Chennai, Tamil Nadu

I really got disappointed. I did not expect this product from shopclues. When I was trying to open the product, I got some pieces from the box. I really got shocked. Three corner places are got broken. Please make a better product as much as possible. Note: I have already sent a return request....
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A
AshishPandhi
from Pune, Maharashtra
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Short qty received

Address:Ahmedabad, Gujarat

Dear Sir/Madam, This is for your information that I have regular customer and I have already buy more than 15 product and never make any complain. In this order no. 35412557, I have made order on 27 Jan 2015 and it will be delivered on 07.02.2015 after 10 days but I never mind or blame on you because I have trust on SHOPCLUE . On 07.02.2015, I am not available in the town and product has been received by my neighbour. I come to home...
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K
kamal tripathi
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Non receipt of order

Address:New Delhi, Delhi

Sir,
As I had booked one gift from Shop Clues via order no 37639733 on dated 11Feb 2015. I got 2-3 message that it will delivered on 14 Feb 15.

But today when I have checked on line it shows Undelivered due to - ADDRESS DOES NOT MATCH.

I had booked another material on same date Order no 37639735 and that delivered by Blue Dart docket no. [protected] on same address on 16 Feb 15.

It means...
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P
Pranjaljay
from Bhopal, Madhya Pradesh
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Products are fake (not real)

Address:Bhopal, Madhya Pradesh

The products offered by them are fake. I ordered a power bank from their website, the product is not company's real product. order : 37643793 my complaint for return Your request (#2132160) There is not an option tin their website to return the product. And the service provided is also very bad....
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P
Prakash Chandra Rout
from Mumbai, Maharashtra
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Delay Responses

Address:Khordha, Odisha

Dear Sir, I have purchased two item from shop clues sides and one is defective and another product quality is not good. and i have already given returned request and the same has been approved by Shop clues team since last 5 Days but no body has pickup of my product since last 5 Days. so requesting to you please pick up my product and refund my money asap. Product ID[protected] Return ID- 916449 Product ID[protected] Return ID-...
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anandmehta
from Bengaluru, Karnataka
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non execution of paid orders

Address:Jodhpur, Rajasthan

Dear Sir, I have placed some orders through different IDs and all orders are paid in advance but till date no one delivery has been received us beside I have already lodged the complaints on customer care. Orders details are as under: [protected] pairs of flip flop sleepers(29.1.15) [protected] pair of classic loafers(26.1.15) [protected] pair of classic loafers(26.1.15) [protected] pair of classic loafer(27.1.15) pls arrange...
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Soumen Rock
from Belthara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a defective product

Address:Kolkata, West Bengal

On 4th Feb, 2015 I ordered a FUSION X5 WRIST watch. I received that product on 12th Feb, 2015. But the watch is defective. Paint of the watch at some portion is scratched and it looks as an used product. I have also informed shopclues.com regarding the same but till now no action is taken by them. Order id:36652515...
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C
chat2amit
from Gurgaon, Haryana
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attention sandeep aggarwal- refund my money asap

Address:Gurgaon, Haryana

My issues on order no:37944393 & order no : 26587877 are not resolved, i need my shopclues points and my amount refunded to my account asap. SANDEEP AGARWAL, i never wanted to blog like this but your customer care has not resolved these issues for last 3 months......
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P
Pravat R
from Bangalore, Karnataka
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Orders-36952205 and refund it asap

Address:Bangalore, Karnataka

I have placed one order to ShopClues.com ( 6th feb -2015 ) and after 10 days they are unable to deliver the item not cancel my order for refund, , and the irresponsible customer care they do not know how to cancel or respond to my Orders[protected], , every time i called they need 48hrs to solve, , but end of the day you will get nothing, , , i have raised 3 tickets but no respond yet.. (( Ticket number 2132637, ticket number 2114464, ticket...
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S
sushanthkumar30
from Hyderabad, Telangana
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My order Not at received But In the site Its updated as Delivered

Address:Hyderabad, Andhra Pradesh

I had Ordered A Helmet (stylish leathet helmet, SCIN : 6970284) Its is not delievered But In my shop clues account it is showing that its had been delivered on 12, Feb. But I had Saw In the shopclues Account On feb 13th it is not even dispatched.Can you please Check This Out. R....
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G
gatadisrinivas
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not having samsung galaxy core 2 in stock

Address:Hyderabad, Andhra Pradesh

Sir, i booked samsung galaxy core 2 (black) on 12 feb, 2015. with no.37682987 paying amount through my credit card.while iam booking the item the item is in stock.suddently i received a message stating that the item is out of stock when even it is available we will send. please let me know hoew much time it will take you to send the phone other wise let me inform the fact so that i will canclel the order and purchase from other online sites....
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S
Satyanarayana Yaddanapudi
from Coimbatore, Tamil Nadu
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not recived order

Address:Hyderabad, Andhra Pradesh

sir, i am regular customer in your cosumer list. i am purchaing order no 35752261 . we have recived the item. ( 2:ED BULBS ) one bulb damaged. i am also to intatimation. your not respond, ( 2) our order no. 37786309 order date:[protected]. 7-19 pm. i am not recived, pl send meterial or amount immediatly. your not respond i am going legal...
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T
Tribhu MRatta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return acknowledged - then declined. Order Number 24375923

Address:Kanpur, Uttar Pradesh

I had lodged a return request on 2 November against order number 24375923 and it was duly registered. on 10 November 2014 a reverse pick up was initiated by ECOM EXPRESS Kanpur but when Replacement as Requested NOR refund was received for 1-2 months I intensified the communication. Vide email dated 31 Dec 2014 and Jan 8, 2015 shopclues acknowledged that reverse pick is complete as per their latest update. Then they started sending emails...
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Address:Udaipur, Rajasthan

Sir/madam I purchased a 2600 mah portable charger from shopclues.com. I received my charger on time. After getting my charger i charged it for 4 hours and then i charged my phone (my phone have 2000mah battery). While charging portable charger stopped charging after charging my phone 25% which means that charger have a 400-500mah battery. I thought that charger was not charged completely so i again kept the charger on charge for 5 or more...
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H
hitesh186
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dupilcate,fake product delivered

Address:Mumbai City, Maharashtra

Ref : order id 37028545 I had oreder a reebok backpack on shopclues.com On receiving the product I was shocked to see that is was a fake product of third grade quality. Something else was shown on the website and something else was delivered. Contacting shopclues was of no help as they told me the the product is proper and there would not be return. Please help me fight with these cheats and get my money back....
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D
david laldintluanga
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of prepaid order from shopclues

Address:Aizawl, Mizoram

i had placed order for Cordless iron from shopclues on october 2014. on november, 2014 i received a message from them stating that the item i ordered was not available and that they were looking for alternate items and that a further delay of delivery was imminent. Till then no action had been done by the company. i have lost all the order details because of the rebooting of my PC. Please help...
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S
shree47
from Cherthala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Made to accept the RTO in damage state

Address:Chennai, Tamil Nadu

This mail was written by me on 12 January 2015 to Shopclues who had arranged for RMA even though correct item was shipped.

"Dear Sir/Mam, Order ID: 31384276 Product Description: Usha Heat Convector Room Heater FH812T Wish to inform that customer had ordered the following item and he is now claiming that this is not the item which he ordered. I had supplied the correct item as per the order and the same is being returned....
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T
TabishAlam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering products

Address:Firozabad, Uttar Pradesh

I have problem with shopclues, they are not delivering my product and making excuses and returning the products to the origin, with fake shipping details. Here are some orders which have taken a very long time and not getting delivered. Order no. 36967604 Order no. 37059439 Order no. 37294909 Also they cancelled my one order no. 37731727 without my consent and providing refund but my money is stuck for a long time. If they cannot...
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P
Priyesh Dagdi
from Noida, Uttar Pradesh
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Do not ever pay in advance, only COD

Address:Gurgaon, Haryana

I had made an advance payment on 4th Nov for a vitamin drink for Rs.450. Delivery date was 12th Nov 2014. Shop Clues kept on delaying it. They have also written multiple times that money will be refunded. Howver, it has not happened. As it stands now, I have spent a phone bill at least Rs. 200 chasing these guys for a refund of Rs. 450. Order No. 25768229 Imagine the inconvinience and frustration your in capable customer care...
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K
Kasichayanula Srinivas
from Delhi, Delhi
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Want to replace Order No34021110

Address:Hyderabad, Andhra Pradesh

Attached total corespondence [protected] Dear Supratim, This question is raised on 28.01.2014 and the photograph sent. Now after 2 weeks followup asking for the picture again. Kindly provide the replacement item in good condition immediately or else i will take up this order with your higher up's. Provide the Shopclues Grievance Cell contact person phone number. Thanks & Regards, Srinivas On Sat, Feb 14,...
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