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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 273

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P
prem chandra gottipati
from Hyderabad, Telangana
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Non delivery of products

Address:Gurgaon, Haryana

This is my order no: 32892865. Ordered on :[protected] It's been more than a month since I had ordered the products on shopclues.com. But, still I haven't received the products. The date of delivery varies at the shipping partner India post and shop clues. Shop clues shows that the order got delivered on 27th of January sometimes and 6th February sometimes. India Post shows that order got delivered on 19th January. But, I haven't received...
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H
harihrps
from Chilakalurupet, Andhra Pradesh
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Failure of Shipment for my product

Address:Guntur, Andhra Pradesh

Respected Staff of ShopClues,
I had ordered a 3 in 1 STEAMER, FACE CLEANER, Vaporiser and Nose Steamer, on 08 Feb 2015, 02:17 PM and estimated delivery was given by your team was Tue 17 Feb and Wed 18 Feb, still now I didn't received my product You had shipped through professional couriers they are showing my product as in transient since[protected].
So please ship my product quickly....
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R
rajinderkamboj
from Chandigarh, Chandigarh
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Item not delivered and money not refunded

Address:Chandigarh, Chandigarh

Dear Sir Please refer trailing mail wherein I have made payment of Rs. 28, 398/- (order no.[protected] for a LED TV on 20.02.2015 but was told that item is not available and refund would take another 10 days. It means shopclues have blocked my funds for 15 days for its own fault. Why the co. book the order if it do not have the merchandise. This gives very bad impression to the customer. Why should customer suffer. 1. I request you to...
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C
Chandresh Pareek
from Ajmer, Rajasthan
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no refund for Rs 65198 after 21 days

Address:Ajmer, Rajasthan

I am highly disappointed as I booked a laptop Dell Inspiron 7348 on 4th Feb 2015 by order No. 36691165 worth Rs. 65198 ( sixty five thousands one hundred ninety eight ) through credit card, but soon next day I cancelled this order on next day 5th Feb 2015 after finding lots of complaints about product qualities. However they cancelled it very politely and assured for refund process within 72 hours but after lots of requests each and every...
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P
prabhuvbu
from Kolkata, West Bengal
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duplicate product given by shopclues.com

Address:Ranchi, Jharkhand

I have order nokia power bank 6000mah usb universal portable charger on[protected] But after deliver found that this product was not made by nokia its chines product...nokia care also tell about that the products has no model no and product ID even no any legal document provided by shopclues regarding the product was sell by him to me its a fake product... There for kindly take a complain againts this and help to get the original product...
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V
vala3459
from Bargarh, Odisha
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delivered wrong order

Address:Jamnagar, Gujarat

Hi, I jitendrasinh vala ordered xiaomi mi 20800mah power bank, instead of it i received 10400 mah xiaomi mi power bank, so kindly request u to replace my original order... My email id:- [protected]@gmail.com Mobile no:- [protected] ; [protected] Address:- shiv enterprise, opp. Tb hospital, jamnagar 361008 Order no:[protected] Item:- xiaomi mi 20800mah power bank...
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S
Sankar San M
from Hyderabad, Telangana
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31790901 Return Requested for refund my amount :waiting for 3 three months

Address:Hyderabad, Andhra Pradesh

got damaaged LED TV, requested for the return request for 2 months waiting, i am gettign message like below, these guys are not doing any progress and they are saying below message always, i need my money .take your product and return my money 250000 rupees Dear Customer, Thank you for contacting ShopClues.com. This is reference to your order. We are coordinating with our courier partners for pick up of your product. We request...
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S
Sandy36
from Bengaluru, Karnataka
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Not Refund of money

Address:Bangalore, Karnataka

hi, My Order No:34078229 I ordered Trimmer from shopclues.com the product i got not working condition. i put for replace/refund money. Already more than one month over i not my product or refund of money. they taken bank details also if call to customer they telling they don't have any information. Too much careless respond.. Thanks Sandeep T M...
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A
Anupam_R_K
from Jammu, Jammu and Kashmir
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Refund Not Issued Order ID 33729553 Return ID 828333

Order ID 33729553 Return ID 828333 Item 4 Tier Metal Shoe Rack Amount Rs.737 I bought the above Item on 18 JAN 2015. The delivered item was damaged. I filed a claim, your Staff said that the amount would be refunded after they have received the product. After about 2weeks you arranged a pickup. According to the courier tracking of the return it says that the package has been delivered back to you. Its been 2 weeks and you have not processed...
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Praveen Bhajanka
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didnt got the right order and they cancelled my return request

Address:Gurgaon, Haryana

I had ordered (order no:[protected] a Stylish N Trendy Premium Cotton Kurti in yellow color (ref: check attached pic1&2). When I requested a return on Saturday i.e 21st Feb 2015 that I got a wrong color kurti, they cancelled my request (#[protected]ref: check attached pic3). Also on the page I didn't found any options for size which should have been available for buying such products. Please have a look into this matter....
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S
shivamtaneja
from Delhi, Delhi
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amount has not been refunded by shopclues

Address:New Delhi, Delhi

I, Shivam Taneja resident of BE-133 hari nagar, New delhi had placed an order of an Dell 1Tb external hard disk on 1st November 2014 at 7:58 pm. The item when received was found to be an older model although the pictures/images at the website were of New model. Considering the fact that a different product has been delivered I initiated a request for the refund. The customer service was not at all co-operative despite of numerous request...
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K
Kasichayanula Srinivas
from Delhi, Delhi
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Want to replace-34021110

Address:Hyderabad, Andhra Pradesh

K Srinivas Feb 21 (2 days ago) to ShopClues.com Kindly reply on Urgent basic. On Fri, Feb 20, 2015 at 10:17 AM, K Srinivas wrote: Is this time is also not sufficient? It's nearing one month now? Do i get the replacement material or not. On Mon, Feb 16, 2015 at 1:47 PM, ShopClues.com wrote: ##- Please type your reply above this line -## Shopclues Support, Feb 16, 1:47 PM: Dear Mr. Srinivas, Thank you for shopping...
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S
Selvaraj Ponnusamy
from Coimbatore, Tamil Nadu
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My Order was Cancelled

Address:Gurgaon, Haryana

Dear Sir/Madam, i ordered right product and amount was paid at the time of order completion and also it will stock in the hands of merchant as per My order No:38323633/Order Date: 17 Feb 2015, 06:54 AM. I will check it out each and every process of the order process it shows the order status was as like pre dispatching initiated, pre inspection, despatch ready for shipping and now it was updated order cancellation initiated also received...
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S
swapnil2371990
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY HAS DEDUCTED BUT NOT REFUNDING MY MONEY FROM CLUE BUCKS

Address:Mumbai City, Maharashtra

38337057 THIS IS MY ORDER NUMBER 38337057…I HAD ORDERED PENDRIVE OF RS 1206 RS..IN THAT I HAD ADDED MY MONEY OF CLUES BUCKS OF RS 1104..AND OTHER CASH ON DELIVER OF RS 104…. BUT MY MONEY HAS DEDUCTED RS 1104 FROM MY MAIN A/C….AND IT IS SHOWING RS 1104….PLZ REFUND MY MONEY OR CONFORM MY ORDER …PLZ I M WAITING TO THE REPLY OF IT...
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S
SaHil Çhugh
from Ambala, Haryana
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order Is not Delivered But status is delivered

Address:Jind, Haryana

I placed a order of samsung battery Order Id[protected] on 28 jan at 9:40 pm. Btt due to some Personel Reasons I requested their customer support to cancell my order..they said while we recievng our product returning wthn 4-5 working days ur payment is refund back to my paying account. They suggesting me to refuse the courier partner.. I Did the same & the order is returned back to their warehouse. Btt aftr tht they dont return my amount...
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H
hemantmgarg
from Mumbai, Maharashtra
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Damaged delivery. Complaint not entertained by company.

Address:Gurgaon, Haryana

Hi, Shopclue.com rder no 36627173 dated 03 Feb 2015 fro item AQUAFRESH GRAND PLUS RO+UV+UF+MINERALS (WITH FREE PRE-FILTER) Code: 72763244 was delivered by E com docket no[protected] on 10 Feb 2015 in damage condition, without any outer packing and without the free attachment of pre-filter worth rs 850. In this regard, shopclue.com was informed with return request nos. 36627173, 36627173. But no reverse pick up or refund process is arranged...
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P
PREM SAGAR RABIDAS
from Jammu, Jammu and Kashmir
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LODGING COMPLAINT AGAINST SHOPCLUE. COM

Address:Srinagar, Jammu and Kashmir

SIR, I HAVE PLACED AN ORDER FOR THE PRODUCT OF Lotto Pacer Sports Shoe Code: 5512516 SIZE NO 8 BEARING ORDER NO 36934101 DATED 06 FEB 2015 ON SHOPCLUE.COM AND PAID THE AMOUNT OF 699/- AS ASKED BY THE SITE . ON BOOKING OF THE PRODUCT SITE HAS SHOWED THAT THE PRODUCT WOULD BE DELIEVED ON OR BEFORE 15 FEB 2015 OR 17 FEB 2015 . INSPITE OF THAT I HAVE NEITHER RECEIVED THE PRODUCT NOR ANY TYPE OF INFORMATION FROM THE SERVICE PROVIDER .SO I...
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A
as2905
from Mumbai, Maharashtra
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Duplicate Goods Provided -

Address:Mumbai City, Maharashtra

Dear Concern, I had placed an order for 3 Set of Jockey Socks on 14/02/2015. I have received the delivery of the same. But I have received duplicate socks instead of original socks. The name written on the socks is Jokkey whereas the original Socks have a spelling as Jockey. The packet contains the right spelling as Jockey. This clearly indicates that it is duplicate good. Order No. 37827801...
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Y
yoga@5
from Ramanathapuram, Tamil Nadu
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still not refund my money

Address:Coimbatore, Tamil Nadu

Hi team, This is yogaraj. I need a right action for my damaged product. Product ID is 26810281. I purchased one computer motherboard from shopclues.com on 16th November 2014. But i noticed that product was damaged. Then i return the product to the respective address. But still i didn't get my money. Product amount is Rs:3329/- ( 3149+180 ).. I already called shopclues customer support many times but they told to wait for few days. Now it...
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A
AB VORA
from Mumbai, Maharashtra
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NOT DELIVERED 6 DAY THEN IT IS RETURN ORDER NO 37310415

Address:Ahmedabad, Gujarat

my order id is 37310415 on date 8 th feb which is not delivered till date of 13 fab if you not dilevered with in 6 day the it is valentine gift which is useless for me for more i year i do not hold the product which is not deliver by you till 13 feb then pls return back the product to my home & refund money in my a/c...
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