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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 272

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A
Akshay Jariwala
from Pune, Maharashtra
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Not Received product yet

Address:Pune, Maharashtra

Hi, I Akshay Jariwala had order a Samsung charger from your site and i had done online payment still i had not recieved delivery for the product ..Check the detail SAMSUNG MICRO USB WALL CHARGER- BEST QUALITY-OEM Code: 73371180 Merch Ref: samsung charger order number: 39248509 . Please contact me on :[protected]@gmail.com, mobile no:91 [protected] Please let me know soon ..-...
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D
drs2015
from Eluru, Andhra Pradesh
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Pathetic service and Disgusting delivery.

Address:Hyderabad, Andhra Pradesh

I ordered a pair of white slippers. It was mentioned color can be different that picture, which like all other sites.I thought the whiteness may vary because usually picture and original colors have some shade difference. But they delivered me a black pair. Where one of the slipper did not had a piece attached. And above all, the slippers belong to different sizes. When I mailed the pics to the customer care, they reply saying the...
+2 photos
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V
vinu_91
from Mumbai, Maharashtra
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Manufacturing defective product

Address:Kutch, Gujarat

Dear sir, I have perched new 32″‘ LED TV on 04/01/2015(order no[protected] but manufacturing defective product received. Screen is half blank and not Visible.i Have raised the complained regarding the refund/replacement however i am not getting any Response of shop clues. I Visited 3 time to LG service center of Mundra.They told me that is resale product it is already Used product and not agree to repair and replace. That say me contact...
+2 photos
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S
sakshi.g
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not provided even after several calls and mails

Address:New Delhi, Delhi

Hi, I had ordered a Blackberry phone from shop clues with order ID :34268903. After several days of return they mailed me on 16th February that the refund will be provided within 6 working days. On calling to inquire about the same they tell me the status is replacement of the product and not refund. After clarifying that i want the refund due to faulty product, they tell me they will get back to me and finally on 27th February there...
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D
Divya Chandran
from Delhi, Delhi
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Delivery not happen

Address:Bangalore, Karnataka

Hi shopclues, I have order 2 feet sitting teddy on[protected] expect delivery on[protected] but still i couldn't receive my product i never seen this kind of worst online service my order number is[protected] for shipment it is taking morethan 20 days that is not fair. Regards, Divya S...
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N
Noohu123
from Chennai, Tamil Nadu
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Not pick the damaged items

Address:Chennai, Tamil Nadu

Hi Team, I have Ordered ( Order # 31960223 &[protected] the below two materials on shopcules on Jan 1st 2015. DESIGNER ANARKALI READYMADE SUITS WITH DIGITAL PRINT DUPATTA(OFF -WHITE) (QTY:1) - Rs.999 Gorgeous Attires Designer Maroon Georgette Anarkali Suit (QTY:1) - Rs.1350 And i received the same on Jan 8th but that was damaged item so i returned the product through shopcules webiste on Jan 11th 2015 and from that date keep on...
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M
Mohammed Faisal 333
from Bengaluru, Karnataka
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not delivered the product

Address:Gulbarga, Karnataka

i am md faisal i had bought a white board of 242 rupees on 18 january 2015 . the money was deducted from debit card till today 1 march 2015 i did not got my product and i contacted customer service they said they delivered it .. my order number: 33741193...
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P
P.Jayakrishna
from Mumbai, Maharashtra
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Product not delivered-Shopclues, Worst customer service

Address:Chennai, Tamil Nadu

I placed an order for Intex travel air Comfort pillow at Shopclues on 8th Feb 2015 and paid through SBI debit card, the order number was 37187163, it's a part of combined order 37187113. I received the order confirmation message, that my order is shipped by Professional courier Mumbai with the tracking number KUR[protected]. I tracked the status of the package in the Professional couriers website, The status in that website shows that the product...
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K
killthecheaters
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buyer Shivam Gupta from NOIDA is a CHEATER

Address:Gautam Buddh Nagar, Uttar Pradesh

This is to inform that a customer named Shivam GUPTA with address G-517 ALPHA 2, NEAR MOTHER DAIRY GREATER NOIDA, Uttar Pradesh 201308 India is a CHEATER, he buys items online and changes them with other product and says that he receiving wrong product, then he asks for refund and shopping websites approves his refund without helping us the sellers.. BEWARE of this buyer, never deal with such cheat persons,...
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B
bheemsinghsaini
from PILANI, Rajasthan
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FRAUD AND CHEATER SITE

Address:Jhunjhunu, Rajasthan

This is regarding order no 38160373 .I made this order on 14 February of SIYARAM SAFARI SUIT LENGTH and I got delivery on 19 February . I received delivery of wrong product and as well as an defective product which is already expired . After that I made a return request / complaint regarding the product on shop clue customer support . Every time a complaint id is generated but my problem is not solving by the customer support . previous complaint...
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R
rajneeshpandey2109
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rotten experience of Not receiving product

Address:Surat, Gujarat

Dear shop clues customer support and logistic, I have booked an order on 18 th feb. 2015 with id[protected], it was expected to deliver 0n 26.02.15 but still no update found and delivery found...such a pathetic service is not acceptable in competitive market...you have taken 10 days to deliver product(still not delivered)?????? How could??? Customer care executive MR, Siddhant explaining that"within 48 hr i will be notified by mail that when...
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R
ramrajpala
from Suluru, Andhra Pradesh
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WRONG ITEM RETURNED NOT REPLACED

Address:Kurnool, Andhra Pradesh

Sir, I have booked sony power bank (10, 000 MAH). Received item is not sealed, not working propersly, colour is different than i booked. I have returned the same item. But till to date the item was not replaced and shipped to me the original pice. please send immediately....
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Address:Vadodara, Gujarat

i booked samsung 48 inch led tv order ref[protected] on 12 feb by paying the amount using credit card product expected delivary - 22 feb today is 27 feb no confirmation for shipment, status on site shows - procurement delay from merchant no communication from customer support team after payment...
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G
gajularajkumar98
from Hyderabad, Telangana
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payment deducted

Address:Karimnagar, Andhra Pradesh

according to my bank records on 26.01.15 4 transactions got failed in the shopclues site and amount deducted from bank the transaction id are pos[protected] pos[protected] pos[protected] pos[protected] are of value nearly of 1800 rupees got deducted from a/c no [protected] of sbh bank...
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Address:Bangalore, Karnataka

Dear Sir Product : RB 3016 Club master Sunglasses Code: 7067584 Worth : Rs 999 Order Number[protected] Supposed to be shipped by DTDC Tracking number - A30803645 My Product "details above" has not been delivered to me... But I got a email the from ShopClues saying they successfully delivered my order to me & are asking me to rate their customer service???...It didn't took me long to realise that they have made a...
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P
pallavi shejale
from Bengaluru, Karnataka
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deduction of extra money

Address:Mumbai City, Maharashtra

Hi I had purchased a jack daniels flask for rs 161 and 3 heaphones of samsung for rs. 273 and a clearclin combo for rs. 325 . my total bill should have been rs. 759 but it was rs.1003. I hope u luk in this matter soon.and refund the extra money...
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S
Sanjay Nahar
from Mumbai, Maharashtra
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non delivery of products,

Address:Mumbai City, Maharashtra

i have placed the order, payment has been made, now after a weeks time due to increase in price, u guys says we cannot complete the order, this is a normal p[ractice at shop clues order no 39213765.. product is avl on the website with your same vendor, it is ok with me i[censored] even deliver after a weeks time, as this a gift to my freind and for which i have already committed to him. ihope u will consider the same asap and complete the order...
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S
suwadhawan
from Lucknow, Uttar Pradesh
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they are fraud

Address:Lucknow, Uttar Pradesh

I had ordered two rompers for my baby.the product delivered to me was not the same that was there on their websight.Even the size was too small . I called them several times, the no. Mentioned on the delivered package was always switched off. Then I called them so many timed on the customer care no. But it was never recieved. They have a policy of not taking stuff back after ten days but I called them so many times nobody recieved the no....
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A
ajitichhponani
from Surat, Gujarat
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order no.34178179-wrong item sent etc.

Address:Panchmahal, Gujarat

on 6/2/15 i complained about 2 items---time was about 4 p.m---immediately afterwards i got a call from phone no.[protected]----the caller introduced himself as Mr.Gupta from SHOP CLUES---he asked some information to refund the money.he cleverly manipulated the things & took out about rs 8000/- from my a/c with icici[1496+1500+5000=7996/-] i am sure there r some people from shop clue, icici...who r helping swindlers this is third...
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C
chat2amit
from Gurgaon, Haryana
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Not got refund for 5 orders in alst 3 months..

Address:Gurgaon, Haryana

I AM NOT SURE IT IS Sandeep Aggarwal who is a part of different scandals and in-ethcial practices or just shop clues who is cheating people of INDIA, I HAVE REFUNDS PENDING OF ALL THE ORDERS BELOW AND HAVE NOT RECEIEVD IT TILL DATE…What the hell is shopclues doing..do you think we cannot tackle shopclues living in Gurgaon..If Required I will lodge a F.IR against Sandeep Aggarwal for not refunding on the orders below, despite email confirmations...
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