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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 271

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H
Himmi1608
from Mumbai, Maharashtra
Mar 7, 2015
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Address: New Delhi, Delhi

I ordered mi power bank . It was delivered on time but its not working properly since day 1. My power bank consist of 20800mah but unfortunatly i was unable charge even one cellular mobile . As 20800mah is a very high power but it is not appropiate .there is a fault in a battery Please replace the product Himanshu jain [protected]
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    Dhilwin
    Mar 6, 2015
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    Address: Thrissur, Kerala

    I have placed an order for "Home Gym Products" 2 weeks ago and I successfully made the its payment online via my debit card. They rejected my order after 2 days but now its going to be the second week and I didn't receive the refund of my money I paid for it. Shopclues.com is cheating the customers. Please take some action against this cheating website to refund my money. Order Number:39617939 Product Code:4550662 Please respond for my complaint. Thank You Dhilwin Daulson [protected]@yahoo.com Kerala
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      Shanu Tewary
      from Vellore, Tamil Nadu
      Mar 6, 2015
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      Address: Vellore, Tamil Nadu

      i buyied dymatazie 6lb mass gainer from shopclues not only its duplicate but also leaves a green colour thing when mixed with water i'm trully disappointed with this site and will not suggest this site to anyone and in future never buy products from here
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        Jay Suthar
        Mar 6, 2015
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        Address: Udaipur, Rajasthan

        Sir, Once again I got disppointed by shopclues.com. this time oredered paragon 8828 slickers from shopclues. When i received the product i tried to wear them but it doesnt fit my foot, these were very tight. I request for return but they told me that size is correct and they are not accepting my return request. So please help me in this matter. My mobile no. - [protected]. My e-mail id - [protected]@yahoo.com. my order id[protected]. My return request no. - 1005673. Please sir, help me. Thanks in advance.
        +1 photos
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          vel0410
          Mar 6, 2015
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          Address: Chennai, Tamil Nadu

          I purchased the Xiaomi Mi Power Bank 10400mAh OEM via shopclues.com hoping its original one, but it turned out to be a Fake product. Problems faced by me. I recharged the Powerbank initially for 8 hours hope it is fully charged, but when i try to charge my phone it cannot be charged more than 15%, I placed a return request immediately on the next day of receiving the product. But there is no progress from Shopclues.com. I feel they are cheating customers by providing fake products. Also the way they packed and sent the product was too poor.
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            A
            Akulajit
            from Hyderabad, Telangana
            Mar 5, 2015
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            I have placed an order for 3 shorts online for waist size 36. While placing the order they claimed that if I find any discrepancy in size, they will take return of product and refund the money. I got completely different size shorts - 28 & 30. I sent them pictures depicting wrong size. Without obtaining complete information, they just refused saying that they have sent the right product. They are actually cheating the online customers.
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              Keshav babu
              from Ariyalur, Tamil Nadu
              Mar 5, 2015
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              Address: Hyderabad, Andhra Pradesh

              Order no:37781213 dated 13 feb 2015 Blue dart Shipment no:[protected] dated 17 feb Product: Body Maxx Wonder Core Ab Exercise Shipment no given is false .every time when I call They say 48 hrs till now no response My request don't buy anything in shopclues as advance payment 5 buy if its cod
              Waste
              I agree...Site actually cheating customers

              Dont dont dont pay without seeing and trying product

              delivery problem - Comment #2124901 - Image #0
              delivery problem - Comment #2124901 - Image #1
              delivery problem - Comment #2124901 - Image #2
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                S
                Sundar raj93
                from Idukki, Kerala
                Mar 5, 2015
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                Address: Thoothukudi, Tamil Nadu

                Hey Mam/Sir i ordered a cellphonE charger from ur website. My amount is deducted From my account but my order is incomplete.for Proff i hav deducted referenCe Id from u seNd sms to me.BILLDESK-BINB[protected]/SHOPCLUES/ REFERENCE:[protected]. Consider my complaint and reply me
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                  nitingoel2
                  from Mohali, Punjab
                  Mar 5, 2015
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                  Address: Mohali, Punjab

                  i am a regular customer of shopclues from more then 2 years now and i have purchased countless times from shopclues and once only i was delivered a wrong sized jeans for which after many complaints and calls i was refunded but from last week they are sending wrong/fake products to customers i ordered a set of 3 led bulbs of 5watt each third time as i was pretty much satisfied with the bulbs i got 2 times before but this time i received bulbs which were very small in size and their brightness was even less then 3 watt led bulb, they were useless for me and can only be used as night bulbs and when i requested for a return or refund i was sent a mail that the seller says the product is ok and fine and matter is closed i called customer care and requested again for which i have not received any reply till now. on passed sunday i checked the Sunday flea market and ordered a pair of convex mirrors for my car and now on Thursday i received a pair of small cheap simple mirrors which women use to check their makeup so from last week they are sendin fake/wrong and useless products to customers. i have even uploaded the pics of boxes of led bulbs to show the size difference and a pic of mirrors which shows they are not convex at all. the order no. of the led bulbs is 39628517 and for convex mirrors it is 39876195.
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                    sekharan49
                    from Raigarh, Chhattisgarh
                    Mar 5, 2015
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                    Resolved

                    Address: Durg, Chhattisgarh

                    An order was placed for obtaining "Stylish Pendulum wall clock Plaza 22 " as per order no 39598023. Material received in time. However after opening the packet it has been found the clock supplied by you is not as per order it may be Plaza 30 or 25 or some other model as it is not able to confirm the same in web site.. Order placed only for a particular model and not for any other model as per your choice. Changing of model without the consent of the customer is not is fare manner.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Dear Customer,

                    We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

                    Regards,
                    ShopClues Support!
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                      T
                      Truthneverfails
                      from Hyderabad, Telangana
                      Mar 4, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      On 8th Feb 2015 I ordered 10 items and received 6 items by 21st Feb 2015. But the remaining 4 items with order numbers 37275905, 37275899, 37275893, 37275947 are yet to be delivered. But in Shopclues website the items are marked as delivered. Everyday I had send email to shopclues but till now there is no action from shopclues. In reply to my email shopclue is providing weblink on how to return the product, whereas I DID NOT RECEIVE ANY OF THE ITEMS.
                      Dear Customer,

                      Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

                      Regards,
                      ShopClues Support!
                      Shopclues does not take initiative to solve courier related issues. Buy at UR own risk or U chase the courier to get ur parcels
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                        R
                        Ravi Sain
                        from Delhi, Delhi
                        Mar 4, 2015
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                        Address: Kurnool, Andhra Pradesh

                        Shop clues Order no. 38975023, Product Axe Deodorant Code: 73171212 Order date 22 feb. 2015 Not Delivered. please send my product in quickly my shipping addre RAVI SAIN Address: MAHESH NAYDU APARTMENT ROOM NO.203 RS ROAD NANDYAL, AP Address, line 2: BACK SIDE CITY BANK, NANDYAL AP City: NANDYAL Country: India State: Andhra Pradesh Postal code: 518501 Phone: +91-[protected]
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                          kamal_sharma
                          from Chennai, Tamil Nadu
                          Mar 4, 2015
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                          Address: New Delhi, Delhi

                          Hello Sir, This is to inform you that i have ordered Protoner Weight Lifting Home Gym 68 Kg+Inc/Dec/Flat Bench+4 Rods(1 Zig Zag)+Accessories from ShopClues.com Order No. 39491827. Today i got delivery of this order and in the Order Inc/Dec/Flat Bench is missing. I didn't get Complete Order. Request you to please take any appropriate action on it so that not any customer will face such kind of issues. Thanks, Kamal K. Sharma
                          +1 photos
                          Dear Customer,

                          We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

                          Regards,
                          ShopClues Support!
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                            pjaimal
                            from New Delhi, Delhi
                            Mar 4, 2015
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            Hi, My order no 39095037 for a flexible mobile back cover on 22 feb 2015 was for a printed Rajasthani print. I received a 3d disco dancing boys cover, which is highly unsuitable for me . I contacted the customer support immediately and was assured that it would be exchanged and to upload images, which I did. I received an email from a Mr Supratim also. Today I see that the complaint has been closed without any intimation to me. The customer support person upon calling, told me that the item delivered is absolutely ok, hence the complaint is closed. There were 5 to 6 options of designs available and even if any other shown on the option list was sent to me I would make do . But a set of dancing boys..? This is indeed offloading a product design which is not selling onto unsuspecting customers and amounts to cheating and violating trust a customer places upon your website while shopping online. I wish you take up the matter and provide me with a decent looking cover or refund the amount in cash or shopclues points. please provide me an answer else for a small sum, I will lose trust on your website. Preeti jaimal [protected]
                            +1 photos
                            Mar 04, 2015
                            Updated by pjaimal
                            985425 was the return order no alloted to me

                            Mar 04, 2015
                            Updated by pjaimal
                            Hello,

                            Just now I have recieved a call from a Mr Deepak ph no. [protected] who told me that you will refund the amount to me. Since I had paid it through credit card he said it will be credited to my credit card account.
                            Earlier too flIpkart Amazon myntra have credited back the amount to my credit card.

                            The person asked me for my credit card no, I told him pl credit in shopclues aC in points, I'll shop later, he said not possible, so I gave him my credit card no. Then he wanted cvv no, which I refused to give and he said then the amount can't be refunded its ur issue.

                            I don't think for returning or crediting amount to my credit card aC any cvv no is required. I too am a bank employee. Kindly immediately check up on this person, whether he is an employee and does not know his job well, or he is a fraudster.

                            Please take immediate action.

                            Preeti jaimal
                            [protected]
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                              kannan_svpkr
                              from Chennai, Tamil Nadu
                              Mar 3, 2015
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                              Address: Chennai, Tamil Nadu

                              Item was totally different as they shown in the site. Website maintenance and product serving to customer also too bad. Dear customer don't buy any product in shopclues site all are local platform product. Don't waste your time and money buying product in this site. I request you validate selling product and selling person properly.
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                                Rajesh_J
                                from Bengaluru, Karnataka
                                Mar 3, 2015
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                                Address: Bangalore, Karnataka

                                I have ordered the following 2 items from ShopClues and the products delivered are different and cheap, so i raised a return request and sent many mails to customer support, but still they is no reply or any kind of response from them. Its more than a month and even after complaint they are not responding, Order no: 35316239 Order date: 26 Jan 2015, 08:53 PM Order no: 35316237 Order date: 26 Jan 2015, 08:53 PM Request to resolve the issue and stop ShopClues from cheating people.
                                Jun 27, 2018
                                Updated by Rajesh_J
                                Most useless No response from Shopclues.com
                                Regret shopping at ShopClues.com
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                                  MTHO
                                  from Darjiling, West Bengal
                                  Mar 3, 2015
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                                  Address: Darjeeling, West Bengal

                                  Dear Sir, As per order no. 38644841 I was placed order for three pairs sandel (₹65 x 3 Pairs = ₹195.00) but received only one pair. So please suggest me what to do. Please find attached photos. Please do the needful. Regards Bapan Roy
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                                    mohdaslam077
                                    from Bengaluru, Karnataka
                                    Mar 3, 2015
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                                    Address: Bellary, Karnataka

                                    i have ordered the product(samsung led tv of 28500) on 27/01/2015 but i got the product very very lat on 18/2/2015 but it was defected so i placed the request for refund on 18/2/2015 but still now no one has arrived to take the product what the hell my order no is 35427783.
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                                      jsenthilmuruganmtech
                                      from Chennai, Tamil Nadu
                                      Mar 3, 2015
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                                      Address: Chennai, Tamil Nadu

                                      Order No:38756209,
                                      for combo of 7 elegant watches is shipped by aramex with tracking no:[protected].
                                      Note: i revived the pack with 5 watches only and, one watch is broken.no digital watch.

                                      Kindly follow the subject, kindly send me the digital watch and a analog watch, to my address.

                                      J.senthil murugan
                                      No:8 parthasarathy 4th cross st, chinnasekkadu, manali, chennai 600068., [protected].
                                      Dear sir,

                                      Regarding: Order No:38756209,
                                      for combo of 7 elegant watches is shipped by aramex with tracking no:[protected].,
                                      Note: i revived the pack with 5 watches only,
                                      and, one watch is broken.
                                      There is no digital watch.
                                      Kindly follow the subject, and
                                      kindly send me the digital watch .and a analog watch..
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                                        Rats2107
                                        from Bengaluru, Karnataka
                                        Mar 3, 2015
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                                        Address: Pune, Maharashtra

                                        I have orderd Tupperware Water Bottle Set Of Two (1000Ml). But the product which I have received is cheap quality product.
                                        The bottels which I have received from merchant have MRP of Rs 79 Each.
                                        I have orderd the Tupperware Water Bottle Set Of Two (1000Ml) in 280 Rs.
                                        So I am receving the product which is not correct as well as have MRP less then the amount which I have paid.
                                        I am attaching the screenshot of the product which I have orderd as well as the photos of the actual product which I have received.
                                        This is the second time I am facing this cheating by merchant and shopclues.
                                        The merchant sent 79 Rs MRP bottels which total is 148 Rs.

                                        I have paid 280 Rs to shopclues.com for Tupperware Water Bottle Set Of Two (1000Ml), but when I have raised return request and contacted to shopclues.com customer care, they asked to attach the Image of actual received product, I have attached the Images. But after a long mail chain I have received the below mail which is saying the product is high quality and so I will not get return for this.

                                        But my complaint is I have orderd Tupperware Water Bottle Set Of Two (1000Ml) not a high quality product and I have paid 280 Rs for that but received total 148 Rs product.

                                        I am attaching the screenshot of the product which I have orderd.
                                        I am attaching actual images of the received product.
                                        I am attaching the mail chain from shopclues.com

                                        Please help
                                        +5 photos
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