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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 328

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J
Jayakrishnan L
from Bangalore, Karnataka
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Seems product delivered to wrong address

I have purchased 2 bed sheets from shopclues.in. Yeah the deal price attracted me to buy it. But they seem to have shipped it some wrong address or not even shiooed at all. I placed the order on : 26 May 2014, 06:44 PM Order Number : 14293867 When I got the shipment tracking number, I found the destination mentioned as Ahamedabad where as the shipment address is supposed to be to Kerala. I have tried to contact them via mail so...
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A
Abdulkhadhar.R.S
from Mumbai, Maharashtra
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Shopclues makes customer Clueless

Address:Chennai, Tamil Nadu

I have ordered Tablet PC with Order #13852903. I got a product, which is completely different than the description and not worth of money which I paid for. I have made a complaint against this to shopclues support. Its almost one month. just they are spending time by saying that, they are contacting merchant to replace with the right product. After sometime they blocked my E-mail Id by not giving any option to complaint against your product...
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prit7878
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not sealed

Address:Navsari, Gujarat

'"help me''

60+ day passd
not sealed packed condition. saller sent me the Dabur Babool ****Set of 2****** Toothpaste & Toothbrushes, i order Dabur Babool Set of 3 Toothpaste & Toothbrushes,


saller sent me the Dabur Babool ****Set of 2****** Toothpaste & Toothbrushes, i
order Dabur Babool Set of 3 Toothpaste & Toothbrushes,

BUT GIVE ME...
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B
bibeth
from Kolkata, West Bengal
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Money not yet credited even after 18 days of refund

Address:East Sikkim, Sikkim

I had cancelled two of my orders with order no. 1.[protected]Purchased date 23.5.14 / cancelled on same date) 2.[protected]Purchased date 24.5.14 / cancelled on same date) I received email stating that my money has been refunded on 28.5.14 ( but its been more than 20 days. I have not received the money.I feel cheated.Please help me. I feel cheated. My mobile phone number is [protected]...
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V
VISHAL BHAGAT
from Mumbai, Maharashtra
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Head phone not working

Address:Vadodara, Gujarat

Dear Sir / Madam,

I received one head phone against below Order Number but it is do not worked so I request you to please replace the same as soon as earliest.

Order #14881227 Order Date:08 Jun 2014, 09:51 PM Payment method:PAYU
Paid Using: Debit Card

Product
Samsung Galaxy Earphones S4, S3, S2, NOTE2, S Duos All Galaxy
Code: 2618638

Thank you,
br...
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A
atiar-cgcri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a damaged microwave oven order no. 13065253

Address:Kolkata, West Bengal

Dear Sir, This has reference to the online order no. 13065253 for the microwave oven issued to the SHOP CLUES. The microwave was ordered on18th April and supposed to be delivered by the merchant by 25th April. However, the consignment was received in damaged condition almost after a month of the order on 16th May 2014. The image of the damaged microwave was sent to the shopclues immediately for return and refund of the maoney in my credit...
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H
Hardy.Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund for faulty product

Address:Vadodara, Gujarat

I ordered a Portable Car Vacuum Cleaner (Order Number:[protected] from shopclues.com on 30th May 2014. I received a non-functional product on 3rd June 2014. I registered a complain on their website and asked for refund on the same day. But, I haven't heard anything from till day. They promised to reply in 2 working days but it is 7 working days now and still no reply. This is second experience I had with shopclues.com. The say that returns...
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S
Sidgupta0306
from Delhi, Delhi
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Fraud website, showing something else and sending something else.

Address:New Delhi, Delhi

Ordered a belt, What i received was, not atall what it looked like in the pic they showed on the website... Was packed in a local polythene bag, and dirty discarded box. Raised complaint immediately, but no response till now... instead am getting mails like... "Hope you enjoying your item", , , please provide feedback... And when I gave a feedback, with negative rating, the feedback form only started showing error. Please be aware of ordering...
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A
ansar2277
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund is delayed

Address:Idukki, Kerala

i placed an order in shopclues, but unfortunately it cancelled due to delay frome merchant.and i lose the amount.and my refunding is not yet completed.status of my refunding process is described on their site is"order on hold".please help me...
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Sidgupta0306
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling Fake items, Cheating consumers.

Address:New Delhi, Delhi

Ordered a belt, What i received was, not atall what it looked like in the pic they showed on the website... Was packed in a local polythene bag, and dirty discarded box. Raised complaint immediately, but no response till now... instead am getting mails like... "Hope you enjoying your item", , , please provide feedback... And when I gave a feedback, with negative rating, the feedback form only started showing error. Please be aware...
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S
Satheesh Thangavel
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Is not refunded

Address:Chennai, Tamil Nadu

My order number is :13441639 on shopclues.com. I bought a Recliner Chair and paid the amount using my credit card on 1st may 2014. I checked with my area PIN code before place my order. They told my area under their service and I place my order. Product came to my district. The courier guys asked me to come and get it to a place 20 KMs away from my home. I told them, please bring it to my home as I unable to come (by the way, I paid 499...
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S
swaraj2080
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different product shipped

Address:Yavatmal, Maharashtra

Sir I order philips extreme vision h4 bulbs from shopclues on 23rd may. My order no is 14083283 I made payment by debit card. After 5 days product was not shipped I got a mail saying the product is not available I agreed to wait. Then after enquiry for my product I called shopclues many times. They always said will reply in 48 hours. Then on 30 may my order was transfer to other merchant but after that also my order was not shipped. They...
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N
naray82
from Hyderabad, Telangana
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Sending wrong and inferior product

Address:Hyderabad, Andhra Pradesh

Order no[protected], Sending worng and inferior product
Sending wrong product or inferior
product is the first mistake and you are blame me for the delay.
Moreover, on CD boxes and on CDs you have stocked as Smart Series(cost
of this product Rs-599) stickers and every where you said it is Smart
Series. But inside CD contents are only Test Series(cost of this is
Rs-243). This is simply cheating...
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S
Simer Grewal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent me different model and now no answer

Address:Ludhiana, Punjab

i bought this 3 burner automatic gas from shopclues.com on 16 may with order number 13846068 ...but what i got was entirely different from the one i have seen on their site so i asked for replacement but the replacement product is also the same one as sent earlier, i have sent images also to show them differences and sent the real image as well showing that this is what i want
and now they not even answering me ... i want refund now...
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I
ishan41426
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipping amount not refunded

Address:Hazaribagh, Jharkhand

I am Ishan Bhandari. I ordered sports shoes from shopclues.com(Order No.[protected]. The product I received was damaged and was not looking genuine. I returned the product and demanded refund. I shipped the product via blue dart and it costed me Rs. 600. I was informed that the shipping amount would be refunded as soon as the product reaches them. But till now the amount has not been refunded....
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A
avhijoe
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Product not delivered

Address:Kolkata, West Bengal

On the 16th of May I had Order[protected] Order no.) a product for my car (Chevrolet Cruze Steel Front Show Grill (OEM Replacement) Imported Code: 1349148), & paid Rs.4, 499, using my bank, i.e NEFT, from www.ShopClues.com. According to them the Estimated Delivery date was between Tue 27 May and Thu 29 May 2014 & the tracking number is[protected]. Now, on the 26th May 2014, I had received a missed call from an unknown number, so i...
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AnujShrivastava
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Of Amount 44k

Address:Pune, Maharashtra

Hi, My name is Anuj Shrivastava. I have ordered a product from shopclues on "12 Mar 2014, 02:05 PM " Order number : 11956891 which amounts to 44k and for a normal man this is a huge amount. This order was delivered to me on 19 Mar 2014 and was found to be defective. I raised the concerned to shopclues 100 times by means of phone email and then they finally agreed that the product was actually defective and would refund my amount....
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Prasansi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status is shown Delivered, but nothing delivered to me till now

Address:Chandrapur, Maharashtra

Dear Sir, This is a new problem created by shopclues now, as I not get or receive my item by courier company "Aramex" but they show their status Delivered, Fraud Shopclues and Aramex courier, at our city there is no service of Aramex courier, but they show my item is delivered, my order no.[protected] placed at
23 May 2014
02:06 PM, till now i not received any item, as i payment by postpaid (debit card)... actually I...
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Seb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against shopclues to get refund or replacement of wrongly delivered product

Address:Chennai, Tamil Nadu

The shop clues delivered the product wrongly. Have ordered light grey paint ( order no.[protected] and they delivered medium grey paint. So I have requested for replace the product. Till now I haven’t received any product and they offered 50 clue bucks as compensation. PFB invoice copy. Order #13755745 ORDER DATE: 12 May 2014, 03:50 PM PAYMENT METHOD: CCAvenue – NetBanking PAID USING: Net Banking SHIPMENT INFORMATION: TRACKING...
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lifecool
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seller sent duplicate product and now not refunding my money

Address:Surat, Gujarat

Hi, I ordered for a skullcandy earphone on shopclues site.When I got the product I found it is not what I ordered.He sent me it in a cover of scullcandy but model number was different and was of no use as sound is not clear in those earphone.When I raised request for refund next day, I got first reply as: Dear Customer, Thank you for shopping with ShopClues.com. We apologize for the inconvenience caused to you against order. We value...
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