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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 331

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B
bj64
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shopclues sent me dirty smelled item and refused to replace or refund

Address:Navsari, Gujarat

my last complaint to shopclues:
why are you not helping me ?
even after reading my complaint?
the doormats emitting too dirty smell from it and quite wet hence even i have thrown it out in dustbin,
this is my request to you to provide me refund for this
my complaint::::
what is this ?
how can you send dirty item?
received door mats are quite wet and coming too bad smell from it!br...
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Md Mujtaba Siddiqui
from Hyderabad, Telangana
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Wrong / duplicate product

Address:Hyderabad, Andhra Pradesh

I am facing a problem with ShopClues.com. i have ordered Lenovo A269i Cover on 2nd April 2014 and my order no. is #12602533 but they have sent me the wrong(may be duplicate) product in which my phone is not at all getting adjusted. So i request the Team to do the needful please....
+1 photos
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S
shiv om sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead product shipped

Address:New Delhi, Delhi

Shopclues.com sent me a dead camera on prepaid. when i made a return request, they replied to contact VOX service center instead of replacing or refunding for the camera. No one picks the Phone at VOX service center the number given by shopclues...
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Address:Kolkata, West Bengal

I ordered a Micromax A210 canvas 4 flip cover on www.shopclues.com with order no. #12361439.
They delivered me on 31st of March, 2014. I raised a return request on the very same day of
the delivery of the product as the product is defective(not fitted well with my phone, It produces a gap between phone and back cover near the camera section) and also the delivered product was not same (the picture shown in their website) with...
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Address:Kolkata, West Bengal

Refund not done by shopclues.com after sending fake/faulty/low quality products of the following orders with order numbers :[protected] ; 12276761 ; 12277593 ; 12277717. They are imposters. Take actions against them. Whenever I contact them they say the process is on. But the process never ends! Whereas snapdeal.com gives refund within 3days. www.shopclues.com is probably the worst online shopping website....
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nitingoel2
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no customer care at all

Address:Chandigarh, Punjab

i am a regular customer of shopclues from almost a year now and i ordered from this site many times and evreytime i got the product as shown and on time but this time i ordered a aa battery charger and 4 aa batteries order no. 12285567 and like always i paid for them in advance through net banking, after 5 days i received the aa batteries only and a email was sent to me that the charger is not available and i will have to wait few days more...
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niks7979
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money taken, Order Not Delivered

Address:Gurgaon, Haryana

I had Placed an Online Purchase Order with Shop Clues.com on 1st April' 2014.
The Money was given in Advance as the Order Did not have Cash on Delivery Service.

From Day 1, when the Tracking Number for Blue Dart Courier was given the Tracking Number was
Not Applicable or Found on Blue Dart Website !!

However the Company Website & also the Customer Care Number Now Proclaims, the Order to...
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O
oldmonk
from Pune, Maharashtra
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Stay away from these cheaters

Address:New Delhi, Delhi

An item with order #11624471 was delivered to me on 6th of March. I raised a return request on the very same day of the delivery of the product as the product delivered was not the product I ordered. The return request #225507 is still pending till date. No intimation or acknowledgement has been initiated from their side regarding the matter. I shopped online regularly and this is the worst online shopping company I came across. Are they...
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T
Titus Andrews
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Product Damaged - No refund issued

Address:Chennai, Tamil Nadu

I placed an order with Shop Clues during the last week of Feb'14. The product that I received was damaged. I sent pictures of the damaged product as requested by Shop Clues. I asked for a replacement initially but they did not respond. So I had to get that product from a local store. I have been asking Shop Clues for a refund and take the damaged product from me. There has been no action taken yet. It is more than a month now. Customer service...
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Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandard flip cover delivered without MRP

Address:Kolkata, West Bengal

I ordered a samsung galaxy y plus flip cover on www.shopclues.com with order no. 12276761. They delivered me a totally substandard product. Even the product doesn't have any manufacturing date or MRP printed on its packet. The front cover is really soft which is probably made of paper & cotton mostly. No model name is written on the flip cover as it is in their website. The flip cover is so light that it gets open with a little air flow...
+4 photos
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Address:Udaipur, Rajasthan

This is to aware and to bring notice to all online shopping guys, that please do not trust on SHOPLCLUES, stop shopping from this site My 7 colleagues around me, including me, are facing problems with shopping from this site. 1) Product ordered form this site are defective and damaged 2) Some products sold by them are duplicate 3) They do not deliver the order on time. Sometime( eg. in my case, they came to know that product cant be delivered...
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kamlesh87
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending refund from past 3 months

Address:Udaipur, Rajasthan

Refund process against the order (complain number[protected] started in 13-Feb-2013 is still pending till date. They are making fool that there is a glitch at there payment gateway and they have started the refund process but everytime I talk on phone or on mail, they just repeat the same thing that refund will take 7-9 days more. I cant understand why there is a delay, and now these days they have stopped to reply on mail, and even there...
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Soundararajan Doraisamy
from Hyderabad, Telangana
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Orders not delivered even after 40 days

Address:Coimbatore, Tamil Nadu

We have placed the following orders with Shopclues.com:Order # 11256149 & 11256151 on 16 Feb 2014.But we have not received the shipment till date.
1.To my emails and telephonic complaints on a daily basis, Shopclues.com continue to state that both the orders had been shipped by BLUEDART and got delivered to RICHER.
2.We had challenged their contention and clarified that NO SUCH person is with us and BLUEDART might have delivered...
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sprajapati
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged watch was not replaced

Address:Vadodara, Gujarat

Dear sir,
i had purchase one wrist watch from your shopclues. i had already received
on 22 March 2014. My purchase Nos is 12022929.
this watch's glass was not completed fit with watch.
Sir, this was manufacturing defective. now i was give request for the
watch replace . but i was not submit my request due to mail was not and
message display on screen 10 days is completed. But 10days not completedbr...
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yuvaraj21041990
from Mumbai, Maharashtra
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Product still not dispatched or shipped

Address:Thane, Maharashtra

My Order no : 12366645, and Ordered date : 27/03/2014. I paid full payment for that product but you still didn't dispatched upto now, you updated the product status lastly at 28/03/2014 as "YOUR PRODUCT READY FOR DISPATCH" and merchant name was "MAK CENTER - DELHI". sitll you didn't update the status of my product, and also you did not dispatch my product. It takes 5 days after order confirmed but still even...
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Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a cheap chinese machine in a branded watch

Address:Kolkata, West Bengal

I have ordered a LAURELS ORIGINAL watch on www.shopclues.com with order no. 11979257. Accidentally the watch fell from my hand & its glass was broken. So I went to a watch shop & told the shopowner that it is a costly watch & handle it with care while changing the glass. When the shopowner opened the backcase to change the glass we discovered that the machine is a local Chinese machine instead of original machine. He said it is...
+5 photos
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Sourav9
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Substandard flip without MRP

Address:Kolkata, West Bengal

I ordered a samsung galaxy y plus flip cover on www.shopclues.com with order no. 12276761. They delivered me a totally substandard product. Even the product doesn't have any manufacturing date or MRP printed on its packet. The front cover is really soft which is probably made of paper & cotton mostly. It cannot be used as a flip cover as it is not enough to protect the screen....
+3 photos
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Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A fake lotto watch delivered

Address:Kolkata, West Bengal

I ordered a lotto watch with order no.12277717 on shopclues.com. The lotto watch they sent is not a real one I think. There is engraved Lotto logo neither on the belt nor on the lock. The product is under 6 months manufacturer's warranty. But there is no warranty card with the watch. On the backside of watch it is stated as model no. ' LTB-201 ' & on the invoice as ' white dial watch' but in the back of the box written model no. ' LTB-101...
+4 photos
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Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective, wrong, low quality polo watch delivered

Address:Kolkata, West Bengal

I have ordered a combo o[censored]stin Polo Club 1 Black gents + 1 White Watch ladies on shopclues.com with order no.12277593 But I have received the products found that the dial of ladies watch is broken. Also they sent Bosco polo club white watch instead o[censored]stin polo club white watch! The quality of leather is really poor. The product comes with 6 months manufacturer warranty. But they have not sent any warranty card. In addition the watch boxes...
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kamlesh87
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is not refunding the amount back for the incomplete order and making fool from 13-Jan-2014

Address:Udaipur, Rajasthan

I have ordered a Nokia mobile on SHOPCLUES.COM on 13/01/2013 (order id[protected] on the name of my father in law (SagarMal Hiran) for his birthday gift, but they could not made availed it to me. First they made me fool that there is a delay and product might take a time to reach but at last it could not be reached to me. Finally when I asked them for refund of my prepaid amount for the same, they are continuously making me fool that there...
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