ShopClues.com Complaints & Reviews

I placed my 1st online order with ShopClues on 26-Feb for Nokia Bluetooth BH-217 (with all accessories) Order no: 11561267. I've confirmed via email before buying & shipment about accessories in the box along with the bluetooth device & I was advised they will be included. I paid full advance (Rs. 528/- Deal amount). They do a Quality check before dispatching. I received delivery on 3-Mar'14 & when I opened...

http://www.shopclues.com/gnc-100-whey-protein-2.0-lbs.html I ordered GNC 100% Whey Protein 2.0 lbs. The item is not original. The original packaging is broken on the right side completely. On the top it is manually sealed and not factory sealed. On the package it is printed chocolate and they just put the sticker on it saying vanilla. The inside bag is also not factory sealed and powder is coming out of it. This is scam and not original....

I purchased 1 Monster Beats Solo HD Headphone.
On Site it is written that it's original cost is INR 2499 and here it is on the offer of 86% off means rs. 339 only.
It is written that this is the brand by Dr. dre but when I got this product by courier and saw inside it was completely duplicate.
I asked Shop clues to get the product back but they are saying that whatever I got is what they commited on site.
br...

I have ordered a Reebok Unisex wrist watch on www.shopclues.com with order no. 12161611. In the Shopclues Android App 24months warranty is written against the product. But shopclues sent me a 6 months warranty card! So I have attached associated pictures of the watch, packet, warranty card. Is the product is fake? Or warranty card fake?...

I Really Disappoint with This site. I Paid one product the cost is 1990. But they are automatically changed the Low cost product to My account. The product amount is only 1500. I contacted CS team but no reply from shop clues. and then I contacted Higher officials they also Not respond my complaint. Now i am lose near 500 R.S....

Hi, my order no is: 11419347 and my return id : 217141 (created on 25 Feb 2014, 10:46 AM) I recieved a counterifiet fake product (whey protein supplement) from shopclues more than one month back and created a return request for it.after hundreds of phone calls and the proofs i sent they agreed and asked me to return the product.I then got a mail that my refund has been initiated and my return request on their website was completed.But...

Ordered a Mobile Case. Order No.[protected]. I have paid 200 Rs. in advance using my Net banking. After even 6 days of purchase product not delivered. and after 6 days i had put up an email to customer support and a refund request was generated. Most horrible thing: Still website shows product is available for purchase though it is not....

Hello, I had purchased an Air Cooler(Order No.[protected] from ShopClues.com, which i received after a big time follow up and almost a battle of around 18 days. Despite of all the efforts the seller has sent a defective product without even doing a basic testing and the team is not ready to understand the concern. They are forcing me to return the order and wait for replacement, which will take up my whole month. The customer care...

Hi, I ordered a Blackberry 8250 from shopclues and order no. is 12205299. They shipped me a second hand phone on which new outer body is installed. Its camera is broken and keypad has colour fade over its keys and it seems that it is used set. Now pls help me to get it replaced or get my refund....

Sir / Madam I would like to inform you that the merchant/dealer as well as shopclues website has cheated me by providing fake and not worthy goods. I m mentioning the points 1) The product which i ordered is " Beats by Dr. Dre Monster Headphones " whose original price mentioned in your website is Rs 11990 after providing a discount of 95 % it is priced at Rs 590. But the product i received was a duplicate or fake one which can be...

Hi, I Ordered Power Bank Order no- #11942863 on 11 march 2014 for which I got a mail that it has been shipped on 13 March 2014 (Order tracking number :- [protected]) . Its been 10 days but i have not received my order neither I am able to track it...i have already log a complaint for the same, but there is no action taken from shopclues .. I'm trying to contact to customer support but they put my call on hold then no response ....

I ordered a product on shopclues.com with order no.11967053. They cancelled the order due to non-availability on 19th march. They assured that I will get the refund in form of clues bucks within 48 hours. They are not giving my money till now. I want it urgently....

I had order the supplement called optimum nutrition serious mass I found it fake it is health damaging product can make the buyer ill easly.i had buy from shopclues.com the cost of the product is 3999 my order no is 12129141 they told me that they will not take the product return as it is open by me but I told them how to confirm the product originality without open the product...

i have ordered branded nike shoe from shopclues.com. I have received the shoe. but it is not a baranded nike shoe. it is a low quality shoe. so i requested to return the shoe. but they told me "return is not possible, because we delivered correct item" please help me sir......

I had purchased a mobile pouch worth about Rs 1300/- via order no, 10436497 in January this year. While purchasing the product i had specifically mentioned that i want a black pouch and no other colour will suffice. To my utter shock even after being so specific in my request i was sent a pink coloured pouch. I contacted the websites customer care but they were of no help and denied my request for a refund. The website boasts of buyer protection...

Still I don't get any solution. Dear Sir/mamdam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product...

Hi, I had placed an order for "Full Body Pain Stress Relief Hand Feet Thighs Back Shoulder Hips Head Massager" from shopclues.com on 16th Jan 2014.The amount paid was Rs. 1, 296 through credit card. On 23 Jan 2014 I got an email communication from the website that the order cannot be fulfilled due to non-availability and a refund will be initiated for amount of 1213 rupees. Since Then there has been a series of emails and phone-calls...

Still I dont get any solution. What about my complaint sir?

Dear Sir/madam, I have 3 ordered of "Transparent Bra Straps - (Pack of 2 pairs)" Code: 1677020 and i paid online, but still I have not get it. I told again and again shopclues.com customer care by call and e-mail, but they have not get any solution. My Payment method is Visa debit card/online paid. I have given 3 ordered of same product/item as follow:br...

I have placed an order on 5/03/2014 FOR LG 3500 EARPHONE MICRO
USB PIN[protected]. I received my order on 08/03/2014 & I also made
the payment. But after that I found the product is faulty. After
complaining to the customer support they are trying to engage me in
lengthy procedures & trying to avoid my complaint.

Now 5 days have passed still there is no feedback from the shop clues....

I ordered a Dr Morepen Glucose monitor online on shopclues.com on 22feb. Order Number: 11425077 Product: Dr. Morepen BG-03 Monitor with 25 strps Description said 25 Test strips and 10 lancets free..but when I received the shipment there was no teststrips and no lancets in the package. I complained this to the company several times but no action is being taken....