ShopClues.com Complaints & Reviews

I Ordered (Order ID :[protected] a Mobile phone worth 15000 from shopclues website on 6th May and got delivery on 13th May. When i opened the small brown carton found the seal on the Blackberry box was broken and they sold me a second hand phone. Following are the damages found on the handset: 1. Back flip cover had lots of scratches 2. Paint was chipped off. 3. No seat on Box and No blackberry barcode or sticker. then i called...

I ordered a skull candy ink’d 2 earbuds(order id #[protected] from their site. All I got is a 3rd grade duplicate crap instead of the original one. When i requested for a return and refund(compliant id #297061 ), they said they shipped the same product which i ordered. Ya, like i'm blind and can't differentiate between what i ordered and what i got.. I never had such experience when shopping online. I should’ve checked its reviews before...

Be away from Shopclues they are cheat and unworthy of trusting. There is no buyer protection at all. On Shopclues.com ordered "John Philip 100% Cotton 3/4th-Pack of 3" from vendor sky shopee india ( order number[protected]listed in the site, first order out of 3 had 2 were small size which was returned back and asked for refund. Shopclues customer service sent the order by mistake the replacement and when asked to stop they asked me to...

Im Sandeep. my order number is 13829093. Online tracking shows the product has arrives the desitnation city on 26th May, but not delivered till now. now it is showing "Undelivered due to DEPS (DAMAGE / EXTRA / PILFERAGE / SHORTAGE) occur at destination city". I would like to know why it is so. when can i receive the product??...

I ordered a reebok watch (3) from shopclues.com. They have mentioned that its a branded watch but when i received it, its a duplicate one. WHen i contacted their customer support, then they told me that its mentioned over there that its not an original one. Moreover, its in somewhat damaged state and they are refusing to refund my amount...

This is in regard to order no 13412673 which I had placed on 30-april-2014. The item was shipped on[protected], but I havnt recieved the product yet. I mailed to the customer care 2 days back(ticket number 830559) and got a reply that they will get back before 2 working days. But they havnt contacted me yet....

Hi, I have purchased a nike shoes from ShopClues.com . After receiving the product i found the product is a duplicate product. When i asked them for refund they are not interested to do so. in their website they mentioned that all the product are 100 % original and replaceable. but none of the above are true. Now they are neither replacing the product nor giving the refund please do the need fully. Br// Tanumoy...

Dear Friends, I ordered a car for my son on Sunday i.e May 18 and received a faulty car for him yesterday. The car didn't work and also the delivery boy misbehaved with my parents when they wanted to check the product. He said its against the company policies. As a consumer its my right to check the product before I take the delivery, but it seems the SHOPCLUES is not aware of consumer rights. THIS COMPANY IS FRAUD and I have sent a mailer...

I had too much bad experience with "shopclues". Fast of all in complete product delivered to me. I had purchased 1.5 ton Videocon Split AC. Shopclues deliver 2 packages in which connecting copper tube is missing. Even it was not mentioned at any where, how many packages shipped. I had may complaint but they respond very coldly and took more than 7 days and till date problem was not resolved and i was asked to provide pictures of product and...

I have done online shopping from shopclues.com and before shopping i first confirmed from them that whether they will provide me with an genuine product or not, at that time they said that they will, soon after i recieved the product i raised a complaint within 3-4 days regarding the enquiry of the product that they have provided me with an fake product, soon when i called them they answered me as they will arrange a pick up for my product...

This complaint is about Shopclues seller Elertonic Shoppe. He is also selling in other sites and owns a shop called Naveen Electrotech Pvt Ltd., at Model Town II, Delhi 110009. The bills for product purchased from him on these sites come from this shop addresss above. I ordered a Samsung LED TV thru this cheat from Shopclues and he sent an used TV. He removed the serial number from the old TV and put it in a new box (with Mfg date in the...

No response from shopclues.com customer care i have received the watch, but this is a defective watch, this watch is indicating wrong time always, it shows delayed time, i dont want this tipe of defective watch, i want my money back ticket number 806981 Order Number: 13069693 Order date: 18 Apr 2014, 05:06 PM Return: 268181 Return Request Date: 26 Apr 2014, 09:29 AM Action: Refund Status: Return Requested...

Sir, I had ordered unisex dark black sunglasses with golden frame from Shopclues.com on 9th April 2014 and had made full payment to the Website by my HDFC Debit card bearing the Card no [protected]. I was informed via mail that my order has been shipped by 14th April, 2014 and i would receive the Product by 19th April, 2014 As i did not receive the Product by 20th April, i mailed it to the Customer Support on 21st April 2014. I...

I placed an order on 8th of march worth Rs 600 have paid the amount and received order no 13619765 they sent me a msg that your product has been dispatch bt till now i did nt received any thing neither they are bother to reply to any of my emails.. I request you all to refrain your self to order anything from this site and pl let me know if i can have my money back.....

I had placed order to buy Nutrition product on ShopClues.com on 27th April. As per their policy, they didnt ship the product in 48 hours. Order Id[protected]. The product was not available with their merchant and they kept delaying the shipment. After much follow-ups, they finally mention that they will be refunding the amount as they couldnt ship the product. As per their mail and policy, the refund was to reflect in 4-5 working days...

I purchased an 32" LCD TV hayundai vide pre paid order no. 13585085 and was delivered on 12 may 2014 at 2:30 pm. I open the parcel and found that the damaged product was packed in side which as used and fully damaged. I shocked and then call to customer care of shop clues on same day. They asked me to solve the problem soon. But next day I received a mail by shopclues that they required images and videos for that. I sent them the images....

Order #13510009 Order Date: 04 May 2014, 02:13 PM Payment method: CCAvenue - NetBanking Paid Using: Shipment Information: Tracking Number [protected] Via Dotzot Product Quantity Unit price Subtotal ABS Pulsar Chappals Brown Code: 2675710 Options: Size: 8 1 Rs.325 Rs.325 Subtotal...

ALREADY MAILS GIVEN REGARDING THIS ORDER NO. 1. WRONG INVOICE GIVEN. 2. DAMAGED PRODUCT SUPPLIED. 3. DAILY COMMUNICATION HARRASMENT. 4. SENT TO SERVICE CENTRE BUT DENIED BY THEM REGARDING TO ATTENT ANY COMPLAINT. 5. USED PRODUCT SUPPLIED....

I had ordered an item from Shopclues online website. Order Number: 13025375 Product: Ray Ban Wayfarer Sunglasses with Case & Clean up cloth (Imported) It was mentioned in the product description that "If you are not fully satisfied with the product, we take returns- NO condition applies, and will offer you full refund. Item price+shipping charges.Your satisfaction is GUARANTEED". I read the product description and ordered for the product....

ShopClues Support, May 15 03:33 PM:Dear Yogesh, Thank you for shopping with ShopClues.com This is with reference to your order no. 13585629 placed with us. As informed you earlier also that we are unable to accept your return request as we have sent you the same product ordered by you. Moreover, it is of standard quality. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding...