ShopClues.com Complaints & Reviews

Apr 02, 2014

Updated by mdccin Shop clues have refunded the said amount on 28th March 2014 post putting a complaint here. I thank Consumercomplaints.in team for their help.

Mar 11, 2014

Updated by Sourav9 see this.

Mar 12, 2014

Updated by Naveen.Narasimhareddy Thank you for contacting ShopClues.com

We sincerely apologize for the inconvenience caused due to receiving of defective product against your order 11714379. We have logged in your return request with the ticket number 737576.
To expedite the process, we request you to provide us with images of the defective product received.
Please click on the following links if you have any further questions
- http://www.shopclues.com/return-or-replacement.html
- http://www.shopclues.com/trackorder to get a quick update on your return request

Thanks & Regards,

Divya Dhiman
ShopClues Support
s::s

Mar 19, 2014

Updated by Naveen.Narasimhareddy Dear Thrinesh,

Greetings from Shopclues.com
We regret for the inconvenience caused to you with your product, received by you against the order. We sincerely apologize for the delay in addressing your concern and would like to inform you that for us to proceed further, we request you to kindly provide us the screenshot of the QR code mentioned on the product, so that the Quality Department can look into the concern. Please be assured that we will resolve your problem on high priority.
If you have any further queries, feel free to contact our customer support team.
Always looking forward to serve you better.
Thanks & Regards,
Upasana
Shopclues.com Customer Service


Dear Upasana

Why I should give QR code, My concern is ( product sold by shopclues you doesnt have that code or may be product sent by your merchant, but merchant should have thisQR code, but dont ask customer that required QR code etc etc... pls dont fool us, each and every product will be only one QR code which shopclues know or your merchant knows for each and every customer or package there will not be any seperate seperate QR codes.. STOP FOOLING CUSTOMERS and come to point weather product will be replaced by original or not / else refund full amount, or else confirm we will not refund and will not replace, we know what to do ?

Even we know the quality departments and government labs to chek this product we will submit there it self, this will be my final reminder regarding refund of full amount or replacement with original product...


Rgds
Navee Thrines
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