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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 333

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V
Vinay Sonu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopclues supply CHEAP and CHINA Products

Address:Bangalore, Karnataka

Hello Team, I have ordered a product from shopclues Nokia BH-111 it has been sent from the Sahil Collections . Product which has been sent was a china product was a defective product i called up on the same day to escalate .Shopclues said me to contact with the merchant (Sahil collections) he said me to return the product . i Have couriered him the product on 1-Mar-2014 still now there is no response . i called them today they said that...
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K
KK7575
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order num 11160363 was damaged - Spin bike

Address:Bangalore, Karnataka

Hi, I had ordered "Exercise Spin Bike With 20kg Wheel" amounting Rs16360 but the product was damaged. Every time I call to the support there are saying only one thing give some more time its been almost 20 days and there is still no resolution. worst experince Please help. Regards, Kiran...
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I ordered for a BRITE Professional Electric hair clipper trimmer on shopclues.com with order no.10217873. But they delivered a machine of MAXEL brand! The clipper was not good. It was plucking my hair & beard. So i asked for replacement. It took many many days to get the replacement. For replacement they gave me a new order no.11733870. But they again delivered a clipper trimmer of MAXEL brand instead of BRITE as decribed in this url '' http://www.shopclues.com/professional-electric-hair-trimmer-and-clipper-set-2.html...
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I ordered for a BRITE Professional clipper trimmer on shopclues.com with order no.10217873. But they delivered a machine of MAXEL brand! The was not good. It was plucking my hair & beard. So I asked for replacement. It took long to get the replacement. For replacement they gave me a new order no. 11733870. But they again delivered a clipper trimmer of MAXEL brand instead of BRITE as described in this url " http://www.shopclues.com/professional-electric-hair-trimmer-and-clipper-set-2.html...
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J
Jithendra V V
from Bengaluru, Karnataka
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Non refund of money

Address:Ernakulam, Kerala

I purchased one Samsung Galaxy Trend Mobile phone from Shopclues.com on 12/02/2014 as order no 11131289 and paid fully via credit card. The company assured me that the product will be delivered between 20th and 22nd of February and gave the tracking no of the Parcel as U[protected] in First Flight courier. The same was not delivered till March 01st. Upon giving them complaints on 22 and 24, 26, 28 of February they are still biting time and...
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S
Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake lotto watch delivered without warranty card

I ordered a lotto watch with order no. 11745469 on shopclues.com. The Lotto watch they sent is not a real
one I think. There is engraved Lotto
logo neither on the belt nor on the
lock. The product is under 6 months
manufacturer's warranty. But there is
no warranty card with the watch. On
the backside of watch it is stated as
model no. 'LTB-201' & on the invoice
as...
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N
Naveen.Narasimhareddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product

Address:Bangalore, Karnataka

Dear Shop clues
Order #11714379
As i ordered online for OPTIMUM SERIOUS MASS 12LB protein powder for 4151rs, we have received the same but
we have received packet with seal opened and also delivery person didn't allow to check he told if you have any complaints pls check with customer care.
Really the product is not original, its totally duplicate and fake serious mass which mixed up with 90% wheat floorbr...
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S
Skm Prabhu
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Fake & Faulty product

I have ordered product "Premium CT-512 Electronic Calculator (12 Digits)" from ShopClues (Order No:[protected]. I have received fake product. By looking at the product quality anyone can say its fake and the calculator is not working. I registered complaints in their website, but no proper response. Need to take serious action against seller for selling fake products....
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Hi Sir,

I have placed the order on 11th Feb 2014 but didn't received the product
till now and in their websites shows that the ordered product has been
delivered, When approached shopclues customer support(Ticket#710502),
they claims product delivered & told to me that they will sent
POD(proof of delivery), but no further update. It looks shopclues.com
cheating and looting the...
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S
Skm Prabhu
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Faulty product

Sir, I have ordered a Premium CT-512 Electronic Calculator (12 Digits) from www.shopclues.com and on 1st march i got the product. it doesn't work at all. then i registered my complaint on their site & got an auto generated mail from them after that i tried to followup a bunch of time and have dropped too much of mails but didn't get any response from them. please look out at this matter My order ID :[protected]...
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R
Rathikala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopclues.Com took payment, but not yet Delivered the product and no proper response

Address:Chennai, Tamil Nadu

I have placed the order on 14th Feb 2014 but didn't recieved the product till now and in their websites showed that the ordered product has been shipped through Delhivery.com and gave tracking no ([protected]), while checking with courier website it shows that the product has been returned as per client(Shopclues.com) request. When approached shopclues customer support, they said ' we didn't gave any instructions' further...
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P
ppatela2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product refund reject

Address:Mumbai City, Maharashtra

I purchased the foot massager from shopclues costing rs. 2898 which was the best in specification and highest in price as compared to other models. when I received the package, it was totally different machine with lower spec, which was actually rs.900 cheaper. So I registered a returns request online. Now they are refusing the refund stating that the product that was delivered was the actual product and the customer care person started...
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A
ani088
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered Duplicate product

Address:Thane, Maharashtra

Hi, I have ordered SkullCandy Earphones with Mic inkd'2 ( Best Audio Quality ). Order no:11477605 I got delivery on 3rd march 2014 morning. When i open product there are some issues with the same. Following are the issues: 1) When I opened packing skullcandy box was not 'Seal Packed'. (image: 1.jpg, 2.jpg, 3.jpg) 2) As shown in Image of product on your site, the call button is different. Also there is no such pouch with...
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A
abhijeet168
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Optimum Nutrition Serious Mass - Delivered Fake Product

Address:Bangalore, Karnataka

I have ordered product "Optimum nutrition Serious Mass 12 Lb" from ShopClues (Order No:[protected]. I have received fake product. By looking at the product quality anyone can say its fake and i have enough proofs to say its a fake product. Need to take serious action against seller for selling fake products. It can cause serious health issues; they are playing with public health....
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A
AmalJoy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for order #10773453-not received even after 1 month

I purchased a product order #10773453 from Shopclues on 3rd feb 2014.When I checked the pincode for their delivery point it showed that my pincode is under their servicable area.So I paid the amount.3 days after placing the order they told that the product cannot be delivered.Then I requested for the refund.They initiated the refund on feb 10th as per their mail.Whenever I called up the customer care they are telling that there are some technical...
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A
amitoj1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product returned, refund awaited since 4 months

Address:Mumbai City, Maharashtra

Shopclues.com - The worst website I have ever had the chance to shop on. I ordered a USB 3G modem in Nov 2013 for Rs 1, 199. Order number - Order #8470909. Turns out that the product description was wrong and the product was not unlocked, so non-usable in india. They agreed to a refund. I sent the product back, but they never got back to me. I sent them the courier receipt and the proof of sending the product back. It has been 4 months...
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S
Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online store delivered a low quality Reebok watch without warranty card

Address:Kolkata, West Bengal

I bought a Reebok Round Jagger Black Dial watch from a online store shopclues.com with order no.11609759. The product is stated as 'comes with 1year manufacturer's warrranty' in the website. But they haven't sent any warranty card. They have sent only the Invoice. After receiving the product I observe that the watch is of really low quality and the hands of the watch are not coloured as in their website. The leather belts of the watch are...
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A
AMITTHALWAL
from Gurgaon, Haryana
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Damaged product received, but shopclues are not refunding back.

Address:New Delhi, Delhi

HiWhen I opened the product it found damaged.Wires were twisted somewhere broken some where and damaged as wellThe quality was very very poor was not worth for moneyI am not all satisfied with the product.When I contacted them they told me on 23rd Feb to wait for 48 hours after 3 days when I contacted them they again told me to wait for 48 hours as seller was not responding. As of now the seller has not responded them and they have not yet...
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D
drssraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service

Address:Bangalore, Karnataka

Started posting on complain board, there is no point of following now: http://www.complaintboard.in/complaints-reviews/shopclues-l193884.html I have ordered more than 100 products from shopclues & now you lost a loyal customer. Shopclues is providing simply pathetic service. I will keep posting all consumer complain sites. If required, will go to consumer court to resolve this issue. On Wed, Mar 5, 2014 at 1:01 PM, Shashank shankar...
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A
Anurag Shukla
from Mumbai, Maharashtra
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Delivery of a fake product

Address:Mumbai City, Maharashtra

I recently ordered Optimum Nutrition serious mass 12 lbs from shopclues.com . The product they sent me was a fake one and not the genuine product. I sent them regarding it and asked them to cancel my order and take it back and send me my amount. They didn't agree to it even though i provided them with every proof that the product was a fake one and not a genuine. I even showed them the email from the official company showing that the product...
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