ShopClues.com Complaints & Reviews

My Order 9637369 was placed on 24th Dec 2013. After multiple calls to their call center (meenakshi, Nikhat, sandeep) to follow up on my order, i was told on 7th Jan that they could not track my order hence they are cancelling the order. This was so troublesome because even after raising multiple complains, noone of the executive nor the company kept me informed about my order which was already fully paid through CC. I requested thm to...

i had ordered two ucb watches under order no.[protected] on 5th of September from shopclues ...i received my order after a delay of one month ...when i opened my parcel the watches were different from those which i had ordered ...after that i filed complaint for wrong article delivery which was approved for return after delay of 20 days under return request no. (140263 )... after that i applied for refund of my paid money (1198+ 90=1288 ...90rs...

I bought dell Laptop from shopclues.com at a price of 28029, but they didnt provide me the Bill of it.
I informed them immediately they said, your problem will be resolve within 2days but now its been a month now.
I have marked so many mails, i used to call them after every two days, each of the member who recieve my phone say your problem will be resolve within two days.
Now its been a month they are not yet able to...

Hi Team, I had ordered #5615671 videocon A15 on shopclues and it was delivered on aug 16 2013. there was a disturbance of sound of mic whenever i receive /call a person. so i went to authorized service center and they gave jobsheet to get refund due to problem with videocon. So i had sent a mail on nov 16th and they refused the document of authorized service center and again i adviced them to get trained as BIGC was approving the same and...

hi i am sankarmy order num is 10222033 i have ordered lumia 625 on 13th jan and 15th jan i got mail as my order shipped through india post atlast 20th jan i got one letter stating that the product is out of stock will ship in next 7 working days ...shopclues marked item as shipped and the seller not shipped mobile i contacted shopclues they are telling wait for 48 hrs we will investigate and will provide solution three days over still now...

I had ordered HP[protected]AU Laptop on ShopClues.com website by order no 10183309 on 12th Jan 2014 and paid Rs 20, 799 by credit card. Till now, there is neither delivery of the product, nor refund of money, despite repeated reminders to the customer care via ticket numbers 651531and 661090. Please get my money refunded at the earliest along with interest and penulty for non-delivery of goods. Regards, Mohit Jain M-159, Concorde Silicon...

hi, Shpclue claims that they have very good product sold at clearance sale etc. Pls dont get fool by this statement of them. I have purchased bapack (laptop bag) and this is very much local bag. I used only once and the zip came out, torn (handle). It is written front side of bag as Dell and this is duplicate bag not original ... When I asked for pick up this bag, they have told that the time is over (After 20 days) I have called. Wastage...

My order no. is 10069971 dated[protected] for MTS BUzz x121 mobile phone, shopclues delivered the wrong product. At their web site it has GRIGHT LED TORCH LIGHT but the mobile has nothing, I did complaint many time always they say go to service center and email us by the service center that it has no LED TORCH.I contact service center but they said to me why we email to shopclues, it is your problem so solve it self. According to my opinion...

Order No#10054005
I have purchase mixer grinder from shopclues.They send defective machine.Product was delivered on 11th Jan 2014. I have complained for the fault on the same day. They are not responding phone calls and emails. Customer care persons are rude. Shop supervisors not giving call back. Shopclues is fraud. Cheater.

Defective product send and Not returned after more than 20 calls and emails till now....

Biggest Mistake to shop from shopclues...they send a defective item, and then refuse to colllect it...Make people fool by putting this http://www.shopclues.com/buyer-protection.html, on their website...worst customer service dont even respond properly and have no idea about their own policies...guys beware do not shop from this site......

I Ordered an HP Laptop for Rs.42000 on Shop clues website on dec 4th (order# 9085563), which I cancelled it due to bad reviews about it. I got a call from Sales dept guy stating the Quality of the laptop and I have 10 days return policy if I am not comfortable with the Quality. I asked them to return my laptop and get my money back which shop clues said its not at all possible for new product.I already registered a complaint with Grahak Seva...

I have ordered the Head Samsung stereo head phone on 7th Jan 2014, till now i didn't get any proper information from Shop clues customer care. i have checked with the Blue dart courier service using the tracking ID But they are indifferent. i have paid for that product i will never give up my product. today also i have called the shop clues customer care but they didn't respond my call at the right manner. i have spend more than...

Dear Sir/madam, I ordered a branded home gym set Protoner Weight Lifting Home Gym 52 Kg, 4 Rods, 1 Curl, Gloves, Rope, Band, but i received unbranded product without any brand name on any product in the package, even the product was not as description given by the seller, (i.e. sent 2 X 5Kg plates instead of 4 X 5Kg plates, and 6 X 2kg instead of 2 X 2kg, 4 X 1Kg instead of 2 X 1Kg) I did not get the Band as described by the seller in the...

I ordered a Pack of 12 Colored 100% Cotton Handkerchiefs and set of 6 laughing buddha sign of prosperity from ShopClues. The pack of handkerchiefs was under the deal of the day when I ordered and was priced Rs. 499 which on application of coupon would become Rs. 173(134+39). he set of laughing buddhas was priced Rs. 259(free shipping). I put both the items in a single order and applied the coupon(which was exclusively applicable on handkerchiefs)....

I ordered Combo of Sony XS-GTF16382 & XS-GTF10382 car Speakers cost of rs 2190, Which was said sony branded with 2 years warranty in the description of the product. But the product delivered was the fake one worth rs 500 only. the trader of the product is a2zsound, who was selling only the fake products.traders is in varanasi, UP.how does i get refund???...

I ordered a Polo Winter track suit order no. 9650931 on 25th December, 2013 from Shopclues.com. But, I received Wind Chitter instead of Winter track suit on 29th December, 2013. I immediately wrote them a mail to return it back to them but they surprisingly asked for the Pics. I told them you can't judge the fabric from pics as photos are only to see looks. However, I sent them the pics but now they are saying we have checked with the...

Shopclues is a fraud company and I need justice . Order Number: 9656895 Order date: 25 Dec 2013, 04:12 PM Product : Micromax X097 (Black) Mobile Online Merchant : www.shopclues.com Complaint Summery :Got a non-functional defective product on delivery and shopclues is not ready to replace/refund .Asking me to go to Service center to fix it . Shopclues customer care representatives are also lying and giving false commitments for resolution...

Sir I have purchased one advik speaker from shopclues.com.I ordered for the same last month around 26 Nov.I received the order approx after 10 days .as soon as, i received the order i checked it and found defective.Immediately, i called back to the sender, he told me that he can not do anything and i have to contact to shopclues.com. I told them my problem then he registered my problem.and assured in 48 hrs action will be taken. After 6-7...

You could just browse in Shop clues website where you find strange things.. For Example Where the product price will be 44 Rupees and the Shipping charge will be 39 rupees.. There are many companies provide free delivery and resonable charges for the shipping.. Here if Shop clues send via good courier companies I would accept the shipping charges.. Shop clues choose the courier companies that you dont even know in this world .. Here is...

I Ordered an HP Laptop for Rs.42000 (order no : 9085563 ) on Shop clues website on dec 4th, which I cancelled it due to bad reviews about it. I got a call from Sales dept guy stating the Quality of the laptop and I have 10 days return policy if I am not comfortable with the Quality. I received the laptop on 13th with bad condition after 10 days and I did not like the Quality as same as the reviews said. Hence i raised a refund request on...