ShopClues.com Complaints & Reviews

We had placed by oversight 2 orders (Order #s 11344083 & 11343463 Set of 3 Zadine Collection Cotton Dress Materials PC2-1111_1112_1117 QTY:1- 2 orders) as problem in the net banking payment portal. Accordingly payment done Rs.975 each (Total Rs.1950/-) Upon seeing my bank statement, I realised & immediately lodged complaint in the Shopping portal complaint forum. By that time both the orders have been dispatched. When contacted...

This is to bring to your notice about the recent purchase i made through online shopping portal shopclues.com vide order ID 10775985 on 02-February-2014 and after a week it was told to me that for unknown reason the product will not be delivered and my amount will soon be processed and refunded. I tried tracking my order via bluedart tracking number: [protected] but no tracking info was available on the same. After repeated mails and calls...

Dear Team,

This side gaurav gupta. i online purchased nokia lumia 520 from shopclues. Shopclues deliver this product but its Some parts missing like Battery, Charger & Head phone etc.

Company not give me way to solve this problem so please help me & do the needfull as soon as possible.

My shoping details are given below:-

Order no:[protected]


Thanks...

Dear Sir/madam, I have 3 ordered of "Transparent Bra Straps - (Pack of 2 pairs)" Code: 1677020 and i paid online, but still I have not get it. I told again and again shopclues.com customer care by call and e-mail, but they have not get any solution. My Payment method is Visa debit card/online paid. I have given 3 ordered of same product/item as follow:
1. #9591577 22 Dec 2013, 11:13 PM
2. #9601123 23 Dec 2013, 09:59...

Hello,
I ordered a Sky Insomnia Dual sim calling Android tablet+leather cover and extra 2 batteries for my cart from shopclues.com (ShopClues order #9627485 & order date-23 Dec 2013). When it arrived on Jan 2, 2014, I came to know that it was wrong color & missing accessories product. whatever the Product descriptions mentioned items on website but it is not included properly, Wrong color of product to send, 3g Dongle Support...

My Order No. : 11392869, Which is till now not delivered, When i m checking track your product it's showing, Product Status on blue dart page it's showing "Linehaul Delayed; Accident/Traffic-Jam Contact Customer Service" .. Look my product is already delayed and if it's broken or any kind o[censored]nexpected thing i found as per blue dart status. So it's better you take followup from blue dart and insure my product...

Hi,
I bought a watch from shopclues, I received it in not working condition and the case of the watch broken completely.I received this product in worst packing.They didn`t event pack the product in air bags.They sent watch directly withou t having proper packing.I made a lot of calls to the customer care for refund of my money, but every time they are saying with in 2 or 3 days we will solve ur problem, but no use.I understand that...

Dear Team,

This is to inform that I had ordered for Dymatize ISO 100 / 5 lbs / gourmet Chocolate(protein supplement) on 16th Feb (Order Id:[protected] from Shopclues.com and I had received it on 20th Feb 2014.
After unpacking the item(outer cover), It was found that the jar’s inner seal was open and the protein supplement was scattered on the top of inner seal and some part of it was out of the box as well. br...

I had placed an order to buy Ozomax Hair Dryer from shopclues.com, but when I received the product it was a product of Micro company which is not the one which I had ordered. I placed a return request on site, but company is refusing to take back the product. Even after continuosly following up with them and also sent picture of the product they said that product has been delivered which I ordered which is not true. I placed an order...

Dear Team, This is to inform that I had ordered for Dymatize ISO 100 / 5 lbs / gourmet Chocolate(protein supplement) on 16th Feb (Order Id:[protected] from ShopClues.com and I had received it on 20th Feb 2014. It was found after unpacking the item that the jar’s inner seal was open and the protein supplement was scattered on the top of inner seal and was also coming out of the box as well. It has also been noticed that the manufacturing...

Dear Sir,
I had ordered (Order No, :[protected] a mobile phone (Micromax Make - Model No.- Micromax X351, Price - 1709) on 16 Feb 2014, 08:21 PM and paid Rs 1709 using credit card. This order was shipped via Blue Dart with tracking number [protected]. I received the product on 20 Feb 2014, 10:15 AM. We have switched ON product as per the instructions provided in the manual and found the product was faulty. The phone was not getting...

Order Number: 11139943 i have place the order on FEB 13, i got the wrong product on FEB 18 i have ordered 77mm Osaka Filter 5 quantity, but the item which i got is different, so i called shop clues and told them to replace the product, i even sent them the pics of the item which i received, untill FEB 27, i have conatcted them almost 20-30 times, simply i am wasting my mobile balance, thier customer support executives, just say excuses...

This Complaints is against www.shopclues.com regarding the Philips Earphone SHS4800. This is third time i have experienced this from the same online shopping store. I purchased Phillips SHS4800 Earphone from shopclues. They have clearly mentioned that they sell only genuine products. So I ordered the same. But when I received the product it was shocking. It was a chines duplicate earphone, very bad quality and not at all useful....

Hi My Name is Santosh Kumar Jha. I have Purchased a Samsung Galaxy S Duos With Order no. 11179861 For House no 1043, Krishna Nagar, Bagu, Vijay Nagar Bypass Gaziabad ( Uttar Pradesh ) But my product not delivered at my home i have many times call on customer complaint helpline but no one solved my problems he give me a complaint no. 709118, As per the customer care your product has been delivered in Chennai. but my address is Uttar...

Dear sir

It feel very bad that even after various cyber crimes taking place, there are several sites which are taking booking of order and debit the amount from net banking/ debit card/ credit and then after long period of 2 weeks give response that they will not able to deliver products.This is also a crime to use the customers money for this span of time.


rgds
rahulkumar rathi
[protected]...

The bag that I received is an absolute defective piece. It seems I am cheated for the product I ordered. Its not at all genuine. I want a genuine "HP Sport Laptop Backpack 16.3" inch", Else will have to lodge a complaint against you. order no[protected] Nikunj Jain contact no- [protected] MNIT Jaipur...

I bought a Reebok i18027 Core watch from s a online store shopclues.com with order no.10945169. The product is stated as an 'original Reebok product' & 'comes with 1year manufacturer's warrranty' in the website. But they haven't sent any warranty card. They have sent only the Invoice. After receiving the product I observe that the watch is defective and the hands of the watch are not coloured as in their website. So I called to a Reebok store....

Order no:10493755; Tracking number:[protected] via blue dart I order this item on jan 23 and got tracking number on jan 29, but on feb 6 i got a message saying my order is complete, i got shock as i did not received the item i check at blue dart and when they check my tracking number it shows that it has been delivered at chennai, so i complain to their customer care, they do notice my details and told me they would look forward and notice...

I bought a kitchen utensils set from shopclues.com(order no[protected] on 27 th January, 14. They delivered it 31st January, 14. After opening the seal I found one of the utensil is in damaged condition. Then on 1st I have raised a complain (Complain number-680895).
After that they started playing with me. At first they used to tell me that "they did not got any reply from merchant". Now they started telling me "wait...

I have bought a product from shopclues.com There are the worst online website... I bought a product on 9th Feb 2014. Order No.10898215. The product was completely different from what was displayed on the website. I called up customer care. Instead of giving solution they asked to send pictures of the product and they will revert within 24-48 hours. 5 days went by and no response. Every time i call them they intimate that merchant have not...