ShopClues.com Complaints & Reviews

I had ordered a HP Deskjet 1510 Multifunction Inkjet Printer (White) from Shopclues.com vide Order Id-9703917. The product was delivered to me by DTDC courier POD No-D15995944. Sadly after I received the product and I opened the pack then I found that the glass scanning plate(on which the object to be scanned is placed) is completely broken.I immediately contacted their customer care and informed them about the issue for which they gave...

On 22nd Dec, 2013 I ordered one Nova Hair Dryer via online through credit card payment. Shopclues sold me this product at 263/- rupees without shipping charges. But the product I received have just 120/- rupees cost as per mention MRP on this product. When I ask to shopclues in this regard they are saying send back this product to them then they will decided what to do further. So I would like know to can Shopclues sale product above the...

On[protected] I had ordered one Nova Rechargeable hair trimmer via online payment through credit card. At the time of placing order shopclues commit me[protected] as expected date of delivery. But till today I am waiting for my delivery. I had also write in this regard to shopclues but everytime they told me they are coordinating with their courier partner and I will get my shipment very soon. But situation is same. In such cases ideally...

On shopclues My order no is 9775581. Return request no is 167649. I received product on 4/1/2014 and requested return on 5/1/2014.
The phone is defective, When i insert SIM card of MTS, the mesg display on the screen is phone locked. I talk to LAVA customer care, then they suggest me to return the product, because it is not working, but shopclues is not responding for my complaint, i want to return the product and want refund ....

My complaint regarding shopclues is that it is a fraudulent company & does wrong to the customers.

I found an iPhone on the website & booked it immediately. I duly got the ORDER NO. 9859885, for my product but the when I checked the account for order status update I was taken a back by looking that the order has been cancelled as it was not in my notice.

I got furious on how can they give me the order...

Respected sir,

I have made a payment of Rs 817/- using credit card for order no 9010903 (part of order number 9010899) towards purchase of a few products from shopclues.com, Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana, India phone :[protected] on 01.12.2013.

This order was cancelled by shopclues.com after 2 weeks for the best reason known to them. A refund of Rs...

I had ordered Micromax LED television with Shopclues.
I had ordered the TV on 25th and it was supposed to be delivered by Jan 1st.
Today the shopclues team is telling me that the TV will be delivered NOT BEFORE Jan 8th. Also none of my calls and messages have been answered in this regard.
Please help me to get this resolved ASAP.
Shopclues Order No - 9682223
Fedex Tracking No[protected]

Already...

To,
The Managing Director/Nodal Officer/Manager,
WWW.SHOPCLUES.COM,



SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT

Dear Sir,

1) As I had placed order with shopclues.com on 20th nov 2013 at 7.57pm by internet. And I have received the product on 28th nov 2013 by courier.

2) As the product received damaged, or money has to be returned.

3)...

Hi, I have purchased fly x3000 from online shopping site shopclues.com. The product is defective. I dropped them a mail mentioning the defects and these people gave solution to take the product to the service center while I requested return of the product . And they mentioned there is a hassle free 10 days return policy under which they are not adhering . There is no proper response in mail also. Help me on this !!!...

ORDER NO: 8603687, DATED 17/11/13


i have order a samsung mobile B 229, worth Rs. 1638, as per above oredr no and date and as per feed back from shopclues web site product to be delivered by 24/11/13, but it was not delivered till 13/12/13 and on 13/12/13 i got an SMS that order is complete and 33 buck point credited, same time i log on to the courier agency (Overnite Exp) site to check status where its showing PRODUCT...

My self kishore kumar reddy Booked a mobile samsung galaxy s duo 2 on 10th december 2013, it has given that it will be delivered by DTDC courier on or before 20th december, but not delivered and not giving back money nor mobile, After given complaint they said it will take 24 to 48 hr it is over, still not responding Then we call to customercare they are saying that our dispatch department take care but it will take, but for time they...

I am not at all satisfied with the product sent, few of the parts were missing, without which it is un usable.. I have awaited for such a long time for delivery and that too with such issues.
Order details:
Order number: 8326519
Invoice No: PUN/3718/13-14
Supplier Ref: 3718
Order Date: 07 Nov 2013
Issue one :The lid is of larger size than the top container
Issue two: middle dark blue fitter...

Its regarding order no 9155913, Product was ordered on 8th Dec 2013 and their delivery SLA was 17th Dec 2013. But when i approached them to return my amount, they are still saying to wait me.

But i do not want wait more its already too late.

Please instruct them to return my amount.

Regards,
Saurabh Kumar.
[protected]...

Shopclues Team, Its been more then 45 days, i have not got my items.The items that i received has manufacturing defect and still i m waiting for new item. There team has problem in all manner. 1-They have no quality check. 2-Customer care never keep track. 3- Top managment exist or not ..give question. 4-No follow up Order Number: 8170315 Order date: 01 Nov 2013, 02:36 PM Return: 119371 Action: Replace item Status: ...

Hi Team,
I have Purchase Philips HL1659 Intelligent Food Processor.

8108189 Order
28 Oct 2013, 10:50 PM Order Date Tue 5 Nov And Thu 7 Nov Estimated Delivery Date
Return Request Approved Status

Products information
Product Selling Price Quantity Subtotal
Philips HL1659 Intelligent Food Processor

Code: 99200
Price in Clues Bucks: 6390
Rs.6,...

I have shopped for 2 products in Shopclues (a memory card & a LED rechargeable light) on October 6th. The first product is delivered correctly on October 17th whereas the second product which was couriered through DTDC has never reached me though the status is shown as "Delivered". On October 18th, I have raised a complaint regarding "delivering the product to wrong address" and waited for 7 days but there was no response...

I have order for a product online through credit card on 2nd november 2013 and the expected date of delivery they said between 18-20 Nov 2013. Till now they have not delivered the product. I have made several complaints online with them. Each time i complain they are asking for 24-48 hours time for finding out. But of no use. Please help me in getting my product as soon as possible....

Hi, iam srikanth Email Id [protected]@gmail.com Item ordered - 2600mAh Power Bank with 4 Adapters for iPhone / Nokia / Samsung, Issues - did not get the 4 adapters. The only reason I bought the power bank was for the iPhone adapter which is listed in the description. Where as only the power bank was delivered. I called shop clues CC and raised issue, the informed me they will come back to me in 24-36hrs time, I got a email mom the...

This is very disappointing to see that such a reputed company is working in such a manner and creating problems for their customer. This is against a order[protected] whose payment has been made online through HDFC net banking already. But today, when it came for delivery the courier agent has asked for money as COD for this product. This was very shocking and I asked the person to leave. I informed about the issue to the shopclues team...

Order no: 8931210.
i ordered khaitan mixer grinder on Nov. 22, 2013
but i received product with defected jar so i complained and they reshipped the
product even though i mailed them to refund and again the product they sent again
was totally damaged and broken and now even though after various mail they are not responding.
ps- i purchased to gift it to some relative and now date is crossed and hence purpose...