ShopClues.com Complaints & Reviews

I have ordered the Diamond BP Apparatus Regular Model With Velcro Cuff - Mercurial on 23rd of November with Order No. 8764703, but in actual they delivered me with normal cuff model on 27th of November and in a damaged condition. Immediately after seeing the product I called to customer care and made a return request on the same day. Its almost 5-6 times I called them and mailed them and every time they are asking me to wait for 24 hours...

3 Burner Automatic Gas Stove with Marble Finish Code: 158000 ordered on 3 nov. 2013 still not received the product calling the customer support daily no resolution status of order : complete. delivery days mentioned 7 business days order number : 8250063
contacted the company team many times. Every time they told me to wait 48 hours.
None of the supervisor showed up on call....

Dear sir/madam I have ordered a Samsung MicroSD 8 GB Memory Card MB-MS8GA Class 4, With 5 Years Warranty ORDER NUMBER IS :8467591 on 11th Nov2013 and paid the amount through SBI online banking and transaction id:CCAAK2SSO219I GN8025378 TRANSFER TO [protected] AVENUES INDIA PRIVATE. THE PROMISED DELIVERY DATE DUE 21ST NOV BUT I DIDN'T RECEIVE MY ORDER. I HAVE CALLED 6 TIMES TO CUSTOMER CARE BUT NO POSITIVE REPLY THEY ARE CONTINUOUSLY...

Sir My Order is 8804385 by which I ordered Dr. Clean Hand wash which I received after a long wait and in very poor, rough and duplicate condition.By looking itself, it seems a dilute soap consistency to make it a hand-wash and anyone can say that it is surely duplicate and its bottle is in very damaged and old condition and the label using it is very rough way by which it seems that someone has stuck that company's label on old or expired...

Dear Sir/Mam, I have order Hip Flask Set With Tools Cherry (Order no #7475631) on 08-Oct-2013. I have make the payment of 456/-. First i receive the wrong and incomplete order. So raise the replace request, after waiting a long time the request was processed. But i still receive the wrong & incomplete order. So i mail to cancel my order & return my money. But suddenly they stop responding my mail. There phones numbers[protected]...

Dear Sir/mamdam, I have ordered Lakme eyeonic kajal and i paid ..but now when i opened it..and as soon as i have aused i realised this is duplicate one.. Order #8736691 Order Date: 22 Nov 2013, 02:16 PM Payment method: Cash on Delivery Product Quantity Unit price Subtotal Lakme Eyeconic Kajal 10 hours Code: 850320 1 Rs.99 Rs.99 Subtotal : Rs.99 Shipping Cost : Rs.0 Total : Rs.99...

Dear sir,

i will share my problems & issue please check it & reslove my issues.
Dear sir,
Please inform me why do late Expected Date of Delivery this products. Inform me soon as soon.

Top of Form
Waybill No : [protected] Reference No : 8778883
Pickup Date
25 November 2013
From
Panipat
To
Gorakhpur
Status
In Transitbr...

I ordered a product on the 24th of November from www.shopclues.com. I started getting worried when two days passed and I received no notification of shipping. Now I have purchased items from other online shops like Flipkart and eBay too (which don't make tall claims like Shopclues) and orders are shipped by the second day. I called up their customer service, and they told me not to worry, it would be shipped in '24-48 hours'....

Against above order, even though the website information said that the order dispatched through courier company Delhivery, I did not received the product. Finally, I received message from the website saying that the product has been returned back.

Even after contacting customer care to find out the reason for returning the product, I did not get the reply. Now I received the information that the amount is being refunded. But...

I had bought 1 Eyeconic Smudge free Kajal on 26-Nov-13 and it got delivered on 28-Nov-13, but the product received was broken and was in bad condition. I had lodged the complaint on 28th-Nov-13 itself in writing as well as spoken to the shopClues customer care executives 3 time, they told me that they are sending me an email & i should revert on that email with the broken product images. But, till today i am waiting for the email....

Hi, Product(Dell Laptop) was delivered on 23rd nov 2013, I registered the complaint on 24th nov 2013, to return the laptop because its not working at all and today its 1st dec 2013, its more than 7 days now, i haven't got any reply from their side which is really disgraceful.. Unhelpful. N today when I called them again they told me in the next 48 hrs.. Please do something!! Paid lot of money for it but cannot use it at all. Take some...

Order ID 8139609 Worst logistics, customer service and professional ethics. They shipped my order through a third rated courier company, who shipped the package to hyd, when it is supposed to be delivered in chennai and kept it in hyderabad for over a week. When i called shopclues they assured they will follow-up with the courier company but did not. When I asked for cancellation as it is not delivered within assured time, they took a...

shopclues.com is such a worst company..they dont even respect their customer have talked to one of customer care executive- Ms. Manavi of that company she is started saying that we cant support you anymore on this order about shipment status nobody is their to provide status its been 15 days i have placed order but i have not got any info from them when tried to email you no one is responding to email very bad customer service &...

My problem detail below:- 1. I Purchase Philips bar blender with chopper 1363/04 from shop clues on 24/10/2013. 2. Product received at 02/11/2013 in damage condition. 3. Complain to shop clues on 02/11/2013 in evening. 4. Shop clues reply they replaced product but customer address not in reserves pick area. 5. Shop clues provided me warehouse address than told me send damage product in your hand by any courier. 6. Than i send product...

Hi, I have ordered for Samsung galaxy S duos mobile worth 8500 Rs. I saw the status updated in the net saying the product is delivered. But I have not received the product. Everytime i call them, they just tell they are waiting for Proof of Delivery from the DTDC vendor. It is more than one month now. They are not processing my request. Each time i call they tell please wait for 48 hours. I have lost my money here. The support staff...

Merchant Site URL : http://www.shopclues.com Order Number: 8252773 Order Received: Nov 3, 2013 Total Amount : INR (Indian Rupees) 148.00 State Bank of India Account Holder : RAJENDRAKUMAR RAMKESH MEENA Billing Address : (As entered by the Customer) S O RAMKESH MEENA Q NO 401 D DOWN YARD RAILWAY COLONY KHADI FALIYA GODHRA GJ 389001 India Customer's Phone Number : [protected] Customer's E-mail ID : [protected]@SBI.CO.I SO...

Please be cautious and not entertain any mail / offer received from SHOPCLUES.COM or not to deal with any transaction with this organisation. This company and their associate seller(s)' aim is to making money from selling used item or damaged item through internet marketing.

The following are 2 transactions I have made with this company:

Transaction No. 1: on 06/11/2013 - Placed an order vide order number...

i bought 5 cushion fillers frm shopclues.com on 25th august with order number 6250219 but when i got these, i found that these arent normal cushions .. they are just 1/4th size of a normal cushion ... like 4 cusions are equal to the size of one cushion ..what i m going to do with these lil cushions ?? they are of no use to me ... and when contacted shopclues ppl they as usual said they sent wat was shown :@...

I ordered a "Smart Corporate Bag" (Rs. 659) vide order no.-7338877, on 4th October 2013, believing and relying on promise to deliver the product within 5-6 days by shopclues. I received the product on 16th October 2013 after continuous reminders been given time and again.I was disheartened to see that after waiting for such a long time so eagerly, I receive a wrong Product "Evening In Paris' handbag. Immediately I buzzed...

Without knowingly I marked complaint as resolved but still I did not receive car mp3 fm transmitter from shopclues. Their status showing its been delivered. My order number is 5497685 ordered on july 30th 2013. Im waiting for more than 3 months. Please take necessary steps to receive my product or refund which I paid by my debit card. From shopclues Im not getting proper response. Please do the needful and help me to get back the product...