ShopClues.com Complaints & Reviews

Please provide as mHello Sir, I have purchased an product named (Rechargeable Stunt Car Remote Control - Kids Passion) on 13 Aug 2013 The Product id is 5875609 and i have received that product on 20 Aug 2013 after a long delay. when i open the box i have seen that the product is damaged , so i decided to call customer support . CC executive told me that you need to send a photo of damaged product to [protected]@shopclues.com email id and...

I have ordered a trimmer in shopclues on 19th july 2013 and I received that on 12th august. Since the product is defective i immediately raised return request of the product to shopclues. Though the accepted the product is defective, But after a long follow up with the customer support team I got replacement by 23rd august 2013. But I shocked that after 2 months of struggle I received the same defective product and even this time I again...

Hi I would like to complain against Shopclues.com as they missed to take accountability for their services. I had purchased pair of shoes and I ordered size 9 for it as I wear this size and all of my other pairs at home are of the same size. I received size 9 from shopclues.com and it is bigger for me. Now my concern is they did not mention any measurement standard like US, UK sizes for product info/display and also they did not put any...

I am having doubt on the credibility of http://www.shopclues.com i have purchased this product Cigar Deo On Aug 28th 2013, even today iam not getting any real updates on my shipment. My order No is : 6377199 The call center number which have provided does’t get connected to any customer executive and each time i email support team i get a reply after two days each time telling they require 40 to 72 hours to further investigate. In...

I ordered a Nokia Lumia 520 on Shopclues.com on 14th of August against order no. 5888173. Due to delay in shipment, I requested for cancellation, but even after that they shipped the product through DTDC having worst courier service in India. When I contacted the shopclues authorities, I received an reply from them to refuse to shipment once the courier guy will come to deliver and I did so, but the shopclues sent me an email that my order...

on 31st july I have placed an order for kids laptop order no. 5515691 at shopclues.com. the order was not delivered which makes me to contact shopclues.com and i was replied that the material is not available with merchant so we are trying to arrange it from some other vendor. next i made contact on 17 aug on which i was replied that we are not available with material so we will cancel the order but in my inbox i got a mail from shopclues...

I had placed an order[protected]Purchase code: Code: 352624) for buying High Gain(13Dbi) CRC9 External Antenna on 13July2013 with shopclues.com, I have received the wrong product(2Dbi padde antenna) on 26July2013 so i have raised a concern with shopclues customer support After sending the pictures of the wrong product to the customer support they have not able to understand even what is 13Dbi and 2Dbi antenna, they tried to convince me...

I ordered PUMA speeder shoes worth 900/- from shopclues.com with order number 6179047 of size 7 which I regularly wear . I received shoes which is vastly different from what it was displayed on the website and seems very local .Also size is small from the regular size.I cannot believe that PUMA is selling such a local quality product through shopping portal. Initially I was told by shoclues that merchant has denied for replacement. Then...

I have ordered a Micromax A110Q Canvas 2 Plus With Flip Cover from shopclues.com on dated: 17 Aug 2013, 11:59 AM, with order no. 6012419. I have paid full value with credit card. Still I have not received the same. whenever I am communicating with them they are giving me an invalid tracking ID. Even when I told to refund my money they are not giving the same to me. I have got complain ID as : 411685, 411685. But nothing is helping...

Dear Sir, I have received my order (order No- 5716537, Kaitan Shakti Juicer Mixer Grander) date on 17/08/13 and submitted a return request threw shopclues portal for replace it due to heavy rubbing sound from internal parts dated on 23/08/13 as per 10 days hassle free return policy of shopclues. But no response found from Shopclues till today. Kindly,give me a necessary support . Regards Rajdip [protected]...

Hi all I ordered a Mini Electric Sewing Machine from Shopclues (order no. 5625059) on 4th August 2013 and it was delivered to me on time. The very same day when I received it, I found out that it's really small. I realized that they don't even mention the size of the machine on the site. I opened it and tried using it. Within 5 seconds, it stopped. I kept trying thinking that it may work..but to my amazement...it never worked properly....

I have order fablooms pillows from their site order no.6333637,but pillows i recieve are of worst quality,not a single person can admit that they are new and unused,further more there is no compny name or logo on the packet.when i tell them to return it they simply refuse saying merchant is saying they are of good condition Kindly help...

I am Senthil Kumar M. I am a regular customer of Shopclues. I ordered a 'Stainless Steel Kitchen Press' on 10-Aug-2013 for Rs. 173. The Order Number is 5770861. The quality of the product was very worst and it was not at all working. Hence, I filed a return request on 19-Aug-2013 with a Return Request ID is 65203. I requested Shopclues to pickup the product. But, still now, the status is 'Return Requsted' and they didn't...

Sir,
i order a SanDisk Cruzer Blade 16 GB Pen Drive for 490 rupees for my brother from shopclues.com order number 2692039 08 Mar 2013, 09:58 PM.....but till now they do not deliver the product. When i call to their customer care they not receive the call and i mailed several time for refund but they told they looking up the matter. In website they update that they complete the delivery but I did not receive it till now....now about...

I Tanu Sonkar Ordered for a 21 pc Magic Bullet Set Blender, Juicer worth RS 1698, from SHOPCLUES.COM Order Number #4829711 on 3 July 2013 and received it on 11 July 2013. I already gave you the details of my Account Number of SBI, and you were supposed to refund the amount of 1698/- + 345/- damaged product cost + courier charge for sending the product back to you. As per your earlier mails, it was supposed to be transacted in my account by...

ONLINE SHOPPING SITE - SHOPCLUES MERCHANT / SELLER - BVPL MERCHANT ADDRESS - 620, OLD LAJPAT RAI MARKET, CHANDNI CHOWK, DELHI, 110006 PRODUCT PURCHASED - Conversion Plug- 5 Amp - Multi Plug Sockets - 3 Pin Multiplug- 3 Sockets PRODUCT CODE - 513105 PRODUCT ORDER NO. - 5928205 ORDER DATE / TIME - 15 Aug 2013, 12:00 PM PRODUCT RECEIVED DATE- ...

I placed a order for Samsung Galaxy S4 on 14 July 13 Order No.5080431. I mentioned in my order that i need the original invoice which must be valid to claim free S-View flip cover worth 2499/- from Samsung India as offer was there on that phone from Samsung. i received the phone on 22nd july 13. but when tried to claim the free S-View flip cover worth 2499/- from Samsung India by using invoice no and Phone IMEI no. then came to know its...

I ordered a smartphone on the 7th of August 2013.However,till now i have not received my order from Shopclues.com ,even after they assured me that it will reach me within 10 days.Whenever i call up their customer care number,they assure me of receiving my order,but i have not receive till now.They also gave me a false Waybill Bluedart number,which did not exist.They were quick to take the money from my account,but are really inactive for...

I have purchased a Flip cover for Karbonn A 15 mobile from Shopclues on 9th July via order no 4995111,
they have delivered the defective cover within 3-4 days and I have notified them well on time that it is an defective piece and requested for return and reshipment. product had been picked up from me almost month back and promised to replace the product soon but that never happened. I asked them via email for refund, since then...

I purchased one micromax mobile from shopclues.com on 28th July and on 3rd August due to non availability. after that i mail more then 10 times for refund but in every mail they reply same thing and not giving me refund. they block my money more then 15 days and making me fool. i add one conversation of mail history here and i have other mail also which they send me by other person.

ShopClues Support, Aug 18 04:44 pm (IST):br...