ShopClues.com Complaints & Reviews

I have paid 12, 937 Rupees for my mobile which I order online on 2th October 2013 but they didn't sent my product and they cancelled My Order ...these I came to know on 24th October and this order I converted in to EMI for this they charged 1180 processing fee they are not refunding my Processing fee 1180 rupees and there customer service agents are not cooperative and they don't know how to speak to their customer
My order...

Oder number 7499499, 7500231 I have ordered bed sheet and saree on 9th Oct.when the product arrived its not the same as it was on website I told them i want to return the product, they ask me to send the photos I have sent them thrice but still they say they didn't receive the images and asking to send again..what a stupid service...keeping the call on hold for minutes... just wasting the time of customers and sending cheap quality...

I Ordered a product from SHopclues ( shoes of 9 size) and after 3 days later I checked the invoice and it showed 6 size which was the lowest size possible. (Obviously it was their website's bug, the website replaced the null number with the lowest number as possible) I emailed the Company about the bug. and 2 days after that I received the wrong sized Product. I emailed them about the issue again. First they didnt replied for...

I had ordered a portable laptop foldable table from shopclues on 17th august 2014. It reached me on 30th August. The quality of the plastic table was poor which I had said them in the review of product they ask for. On 30th september the leg of the table just came off. The product had 6 months warranty. I complained and they agreed for a return request and refund. They asked me to send the product to the following address- clues network...

Hi I am Booking Ustin Polo Club Round Watch Combo 2 White Watches-2 unit Qty (2X2 = 4Watchs), But We are Receive 1Unit(1X2) Received ..this the main problem .ShopClues. day to day mail traction but no use ..in this date not received any calcification ... Pl do need full and fever me ..and refund my amount immediately... i am send mail traction below Nikita, Oct 18 01:46 pm (IST): Dear Customer, Thank you for contacting...

My Order No is 6378999- The received product was defective but they took 1 month for peek-up, and still no action taken. Now because my need is over I want my money back for that they are not ready. I have all the complaint Number and 24 mail conversation. And their executive were lying every time I called to them....

I bought a Samsung Galaxy S4 from Shopclues.com. However, i received a fake version of the same. It is apparently the first copy of S4 with product specifications different (lower quality) than mentioned on the website. I raised a complain with the customer care within the stipulated time of 10 days and requested them to initiate a return process and refund the money to me. I gave them the necessary image proofs to confirm that the phone...

Its very bad experience with you. I still not recd. order .no.7194769... and your customer service executive do not have manners that how to talk with there customers... I will give (-)5***** to shopclues this time. and will never go with this site... Kindly help this last time. vrey vrey bad site... Kapil Pherwani....

I shopped for "Imported Stretchable Jeggings-Fits All" under order # 7457143 which i received on 9.Oct.2013. The same day i realised that it a transparent material and it is a very bad fit for me. So I logged a return request on shopclues website at 11:07pm on 9.Oct.2013. It's been 11 days till today and i write almost daily to shopcluesto take back the product but as per them it is not a bad product. Their exact statement...

I have ordered two products from shopclues.com

Its been a month since ordered and paid the amount but didn't receive single products till today. I tried to reach them several times but no use.

I finally came to know they are the REAL CHEATERS in the name of Business. You could see the two orders I made and lost the amount by these cheaters.

Order 1 Date: 20 Sep 2013, 05:57 PM Order...

i have ordered Micromax A110Q Canvas 2 Plus With Flip Cover on 21 Aug 2013, 11:06 PM with order no 6147791.

but, till now product is not shipped/delivered to me also shopclues told me for refund on 17th September. Also i have not received my refund from shopclues.I called them many times but they have not given any proper solution regarding this.


My money is blocked from last 2 months....

Volume output from these 5.1 speakers is very less even lesser than iball 4.1 speakers which I have and shopclues is not refunding and taking the product back.

order no - #5511901

Moreover they are not written my feedback on the site.

Order Number: 5511901
Order date: 31 Jul 2013, 10:32 AM
Return: 59527
Return Request Date: 07 Aug 2013, 12:03 AM
Action: Refundbr...

-----Original Message-----
From: Mayu © 2012!! <[protected]@aol.com>
To: support+id473839 <support+[protected]@shopcluescom.zendesk.com>
Sent: Wed, Oct 16, 2013 1:06 pm
Subject: Fwd: [ShopClues.com] Re: Return requested for ShopClues order 7058501


please reply ASAP
as not willing to wait anymore

-----Original Message-----
From: Mayu © 2013 <[protected]@aol.com>br...

Sir/Ma'am, I had placed an order on www.shopclues.com (Order number[protected] on 20 Sep 2013, 07:26 PM. A few days later i received my item only to find that it was not original and was different from the one shown on the website. they have not accepted my refund request and every time i call them i get the response that they will not refund my money. I am attaching the images of the product that i have received and also the link for...

I had ordered a 16GB Strontium TNT USB pen drive (Code: 65395) from ShopClues, com on 23rd Sept, 2013. The product was shipped by a merchant - KBC Computech somewhere in South Delhi via an especially on time courier service - IndiaOnTime, which took 10 days to deliver a postcard sized packet to Electronic City, Bangalore. On 3rd October, I found that the product I received is not in operating condition. It was DEAD ON ARRIVAL. I contacted...

As per your concern i had purchased ORIGINAL SONY ERICSSON MH650 3.5MM STEREO HEADSET HANDSFREE EARPHONES NOKIA PHONES (QTY:1). But this is a defective piece and i had logged complaint in shoclues for the refund of my money according to the website policies of return the product within 10 days but there is no response or any message from the field. Order Number: 6978525, Order date: 20 Sep 2013, 10:32 PM, Return code: 87179, Return Request...

pathetic cust service and dont even understand english..
pay some extra bucks and get some good people..
I placed a request to return on 28th sept
i was asked to send pic to which i replied that even if i send a pic it wont clarifyy anything as the merchant can say that we opened it and then took pic
then got a mail again stating issue would be resolved in 3-4 days
i called after 4 days and was asked to...

I want to raise a complaint against Shopclues.com with you. I had purchased Philips Blu-ray player BDP2100/94 from Shopclues.com on 03-Sep-2013 with order no. 6542903. Before doing this purchase, I had different product (Sony Bluray player) in my mind. However looking at the warranty terms below on the product page (http://www.shopclues.com/philips-bdp2100-blu-ray-player.html) of the website, I tempted to buy this product. Warranty...

I ordered a jaipan mixaer grinder from a online shopping site, called Shopclues.com. I ordered the product on 7 September 2013, i haven't received the product yet. Product's cost 1222.00 INR. My first order no was 6625961. But shopclues changed my order no due to unavailability of product. My new order no is 6782168. I called to shopclues customer care so many times but I didn't find any help from them. Please help me out. Ordered...

I have ordered the combo of bags from shop clues. I have noticed that the product is of poor qualitey when it is delivered. I have taken it up with the shop clues for return based on the poor quality. They always claim that the product they sell through their portal is checked for quality. But now they are telling that the seller is not ready to take it back and hence they are not accepting my return request. Can you please help me to...