ShopClues.com Complaints & Reviews

Hi, Im Praveen Prabhu I have ordered a car mp3 fm transmitter on july 30th 2013. Your status is showing that its delivered but I did not receive it yet. Im calling customer service frequently but no response from shopclues team. Im also registering complaints in website but still no response from shopclues team. I need shopclues higher official number to talk. Please take proper action to get my product soon. Else I won't do online...

i have ordered a samsung laptop worth 23600 & a wireless mouse worth 435 on same day on 5th nov 2013 and paid worth 435 on same day on 5th nov 2013 and paid n advance for the same on the day but this is the in advance for the same on the day but this is the worst shopping experience for me in my life.. my worst shopping experience for me in my life.. my laptop is still not shipped and wireless mouse still not got in my hand.. i also called...

They are cheaters.I have given order for shoe nearly on 29 oct. They promise me delivery time is 3-5 days. The order number is 8138071.But after so many follow up they sent me a dtdc courier track no. Z08061871 on 9 Nov in morning. But when i enquire with dtdc . The DTDC company tell me track no. is wrong. From 9nov i contact daily customer care of shop clue.But everytime they tell me track no will update with in 24-48 hours.. Till now they...

Hello Grievance officer, This is Mohit Sharma purchased Morning walker from Shopclues.com on dated 25 Aug 2013 with order no #6225349 . I have ordered a digital morning walker with one year warranty but they sent me the analog morning walker without bill and without warranty. When I asked to the merchant then he refused to return and said that he has not sent any bill with this item so I cannot do anything against him. After that I...

order no - 8050353 booked in shop clues but stil i didnt receive the shipment .
I have paid the money and followed shop clues many times . They havent taken any actions so far .

Rather i wasted my phone calls . They didnt responded to my mail at last and nor cal too.

I will rate shop clues as worst worst service....

Shopclues.com is a fraud company and its a scam which they people are running on internet I placed 2 orders with u on 27th oct'13 order no.8055207 & 8055871 out of which one I requested to cancel order no.8055207 on 4th nov'13 and wow what a experience order cancelled on 8th till then there was no response and that even happened when I called and followup, hats of to you guys your cust service is wonderful and one of its kind...

I, Prabir Biswas shop a mobile phone on Shopclues in 29th oct 2013.The description of phone is Nokia 108, white of price 1949.Then(at the time of shopping) it was written that the product will be shipped within 5-7 days.Today is 12th nov but till the product is not shipped.When I tracked the order on 3rd nov it show that it has been shipped on that day through DTDC, but the DTDC track no was showed invalid in DTDC site .They told me when...

Hello C-Complaints,
I had purchased 3 tshirts from shopclues.com on 27 august...order no. 6366893...its was Davie Jones Tshirts...I got Local Tshirts with different local names...Shopclues CS asked me to send images...I did sent...They said that they will Pick up from my place and refund...after some time they saying that my area is non trackable and asking me to send the Parcel through some courior service...how come they deliver...

I was order ray ban black color aviator sunglasses Order no is 7523287 on shopclues online site on 11-Oct and I was received product at 16-Oct . The problem is their i received wrong product then i was send the replace request on this site and our discussion on phone also for the pick and replace the order but till date ( Around 25 days) I don't have my correct order in my hands or I am regular discussion on phone or E-mail they always...

I have brought a "BSNL Penta T-pad IS701C White" from Shopclues.com on 11th October and received it on 19th October 2013. The Tab stopped working the second day. When I have approached the Customer care, they said that the piece is under 1 yr warranty by the company and asked me to go to the service center. I went to the service center and got it repaired a couple of times and again it is not working. It is not even a month since...

Order no 7827301 which was delivered to me on 1 nov 2013. immediately after opening the product i found that they have delivered me absolutely wrong product. Within 10 min of receiving the product i mail them that i received wrong product & i want replacement or refund of money. Now even after 6 days of request & mailing them at least 2 times a day, they have not responded to my request. Never in my experience of online shopping i...

I have ordered online through this site a headphone " Samsung 3.5 Mm Earphone Headset White Color", product code - 243677, order no- #7954031, Tracking ID - [protected], at the address, IMIS, swagat vihar, Bankuala, Bhubaneswar, odisha, 751002, on 26th october. They deliver me the product on 04th November, 2013 & the product is defective. Their representative refused to take back the product, he said that i cant take it, you...

Dear Sir, Since there was no response from your company, when we called today, we got a blank reply stating that the cooktop may not be in Stock with your merchant. If it is so, why do you accept the order.On further questioning him, he has assured that the item will be shipped today by the Merchant. You need to advise your team to answer properly the customers. We need the Sunflame 4 Burner Spectra-TL cooktop to be delivered at...

dear team, i had given a return a return request on 17.10.2013 for a Bajaj Hand Blender received from Shop Clues which was found In NOT WORKING CONDITION ans asked for reverse pickup and REFUND. from 17.10 till date, the company is forcing me to get it repair from Bajaj Auth. service station telling me that the product is under manufacture warranty. I asked them that i had purchased a brand new product from you and it should be in...

i do very regular online shopping. Among all online sites, shopclues has got most pathetic customer service. This is not one time experience. Whenever i did shopping with shopclues & contacted their customer service, i received very horrible response. My present complaint is regarding order no 7827303 . They have not shipped the order even after 10 days of ordering the product. So i requested them to cancel the order & refund my money...

Order no. 6871859 Ordered date: 19-Sep-0213 Order no. 6871859 has been placed on 19-Sep. Goods has been received in damaged condition which is taken photo and shopclues agreed to take return of the goods. Once i sent the return pick up address they advised that courier pick is not available in my area and alternate address is required. after a long time i struggled a lot and finally got alternate address in nearby city and sent mail on...

Hi,
I have ordered 1 tab cover from shopclues & received it yesterday.
But the cover is completly damaged & full with scratches.
When i contacted customer support, they are not helping me.
I am a regular customer of shopclues, even then i am getting this pathetic service from their end.
I want my money back.please help...

I have ordered a car mp3 transmitter on July 30th. Order number is 5497685. I didn't receive the product yet. I have done payment by my debit card. I think it might be courier problem. If I call customer care number they r telling there was no stock and I ll receive it soon. I waited for 3 months still I didn't receive the product. There was no proper response from your side. I need my money credited to my account or else I need...

i had booked on 13/9/13.water purifier pigeon made.it was supplied on 26/9/13 at my native place.it was found broken from top, after several communication and send the pictures, they are not resolving my case.
order no.6798105.
request no.487442.
picture details are attached....

Sir, My name is Vikramaditya I am working in Chennai in a company. I placed a order no.7309165 on 3 October 2013. to shopclues.com (online shopping website) for rechargeable beard hair trimmer. They shipped my item threw DTDC courier tracking no.Z08157702. I did wait as they promised of time period but i did not receive my item. Then I called their helpline no.[protected]. They told me that my item is going back to them reason they said...