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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 341

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U
Ullas Manju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT NOT SHIPPED

Order NO.:-6969005, I had placed an order on shopclues website on 20th september .On that day the order status changed to "Processing - Pickup Initiated", Until this day it hasn't changed at all, every time i call shopclues people they keep saying that they'll ship it soon . I call them everyday and its the same thing. So I called merchant myself, he said that they said had sent the product to shopclues people and they...
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V
vivektrendz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No:6873603 Product dead on arrival

Hi, I purchased an amkette mouse from shopclues and i received the product dead on arrival. This is not a huge issue but the way the shopclues team/Seller is reacting for this is really disgusting. They are not ready to take any responsibility but for taking the cash from me. They are asking me to take pain to reach and follow upp with amkette customer care. In fact they shipped a dead product and asking me to take the responsibility on...
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B
Brij B
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivery through an online order placed

Hi,

I placed an online order for a BSNL Penta Tablet, on the 24th of August 2013, through www.shopclues.com. The order number being 6144575. I received the same on or around 8th or 9th of September 2013. When I opened it I found it to be a used one, with the seal tampered and the screen had scratches. I made a complaint on the website customer care email ID on the 10th of September. My complain number is 441171. They asked...
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P
priyay2k13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extremely pathetic customer service

order id 5542009. i ordered this product 55 days back. i am in regular contact with their customer service regarding this order, mailing them every 4-5 days & asking them status of my order. Every time they asked me to wait for sometime to get my order delivered. Now 2 days back they responded by saying we are initiating refund for my order without giving any reason, although the product is still in stock. If this is the thing they wanted...
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Suhani_Arora
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electric Iron with a cable as short as a toy iron

Address:Gurgaon, Haryana

Shopclues.com sold a very sub par product to me. It was my mistake that I did not enquire about the length of the cable, but clearly I did not expect it to me absolutely useless. The power cable attached to the iron is like that of a toy iron and it is nearly impossible to use it for any practical purpose. I cannot use it to iron one full sized shirt, it does not reach both ends of the shirt. I contacted them for returning the product well...
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PiyushDixit
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ShopClues Defect HDD-6406409

Hi Sir,

Product detail : Seagate Expansion 1 TB Hard Disk Drive Portable USB 3.0 +USB 2.0
Code: 448435

I was order online “Seagate USB HDD” from shopcluse on 30th Aug 2013 & I have received hard disk on 6 Sep 2013.(shopCluse order no # 6406409)
I was facing issue with HDD on day one ( some its detected or some time it’s not ) after three day its completely not detecting.br...
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A
Ankush Beniwal
from Ludhiana, Punjab
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Received damaged product

Address:Panipat, Haryana

Hi Team, I have added two products on 24 August,2013 in my shopping cart : 1 philips trimmer worth 1800 RS and a pair of socks 100 rs. So ordered amount was 1900 RS. After placing the order , system given me two mails for the orders 6203967 worth rupees 1800 for a trimmer and 6203965 for a pair of socks worth 314 rs for COD. I was out of station , so my mom received the products. For order no. 6203965 courier boy asked for 314 Rs....
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P
priyay2k13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big frauds, cheaters

order id 6096147, i ordered this product 32 days back. After 5 days of ordering they changed status to procurement delay. So i requested them to cancel the order and refund the money. After that they responded that your order is being cancelled. Now even after 32 days of ordering my order is still not cancelled & still showing status as procurement delay. I sent them many mails asking why order is still not cancelled but they are not...
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G
GurSimran.Singh
from Rampura, Punjab
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they not even bothering to reply to me

i ordered cushions from shopclues.com on 25th august with order number 6250867 and when i received these n found that they r just half in size frm normal cushions n now when i asked them to return then nobody from their side bothered to talk wid me or mail me .. cushions r to support back but they r so tiny that they wont even touch the back when sitting on sofa .. attached the foto as well n outlined the size of real cushion on the pic...
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A
abhijitdamedhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RE-COMPLAINT

I already Complained

"SHOPCUES.COM - 3 TIMES PAYMENT DEDUCTION"

On this LINK
https://www.consumercomplaints.in/online-shopping/shopcues-com-c843727

since, after the complaint it has over a month i haven't got the money................


immediately getting call after complaint, i haven't received my money, though on phone the shopclue member...
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M
maddydilip
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 6227943 made with shopclues not delivered but Website says so.

This is regarding a order I made on shopclues with order ID:6227943 made on 25 Aug 2013.But I have not yet received the order.They updated me with a tracking ID [protected] with courier Indiaontime. According to the courier site they said the address in non-servicable and the courier has been returned to the shipper. But shopclues has marked the order delivered and marked my order as complete.I have contacted several times through email...
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K
krunalhp123
from Mumbai, Maharashtra
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refund not received even after 1.5 months

I've came to the worst ever online shopping experience from shopclues.com. I booked a MOP (Order ID[protected] on from there. However, the product delivered to me and displayed image on the website were far too different. Also it did not had the feature they had put up on the images. The product had some critical faults and was not usable at all. After repetitive follow ups, shopclues ready to replace the product. After initiating...
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A
amitpatelinfo
from Pune, Maharashtra
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No Refund on Defective piece

Hi, I purchased Huawei Data Card (E355) from shopclues.com with order number : 5316977. When I got the item I checked and feel that it is having manufacture defects, so I log the request on very second day and ask them to do refund of my item as they have the Refund policy of 10 days and that policy mention the "Defective" section. But they are saying that I need to go to merchant address to correct the piece, But my questions...
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Agrawal mansi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting delivery of my order(pendrive)

Address:New Delhi, Delhi

Respected sir, On 3rd of September i had ordered a pendrive from the site shopclues.com. my order number is 6557835. I have'nt received the delivery till date. I am on continous contact with the customer care service but m not getting a satisfactory reply. The site is just delaying the delivery everyday giving me timeline of days everytime i talk to them. Even on asking for refund after the timeline end period I am not getting either...
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Angad Singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Quality Product, No refund No response, No Proper Quality Product

A. I had made a purchase of Puma Speeder shoe on 27 August 13 Order ID 6358853. B. Even after receiving the order, order's status was not updated to "Completed" for next 4 days, this updated status enables the return order option using which you raise a request to return the product. C. After calling up CC, i got that button enabled and as per the CC i emailed them the problem along with the pictures on 05 Sept 13 (Return...
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PARAS MODI
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Dear Sir, I recently bought Blackberry mobile (Rim curve 2 8530 cdma Reliance *228) from shopclues. However when in received the product what i found was that there is no sim card slotted area in this mobile. It was a fake one, cheap. After couple of emails they agreed to pick up the mobile but never refunded money. After my emails, instead of refund they just shipped similar product. as shown they have completed the status of request....
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A
anilkumarmh
from New Delhi, Delhi
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item not delivered even though the money deducted

I purchased axe deo on 7/9/13 thru net banking as order No 6628503 from shopclues.com. I got an sms on 8/9/13 that the item was shipped by DTDC with tracking No Z94894845. But the item did not delivered. I fail to even track it. I complainted it several times. But no use. Please help me to even return the money...Anilkumar M.H....
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Dear sir, I purchased a vegetable mixer from shopclues.com as order id 5562157. which I found to be useless, hence i requested for its return. initially they denied but after couple of emails they agreed to pick up from home. they picked it up, but never refunded money. After my emails, instead of refund they just shipped similar product. attached screenshot, as shown they have completed the status of request though they have not refunded...
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M
Mukesh Mishra
from Delhi, Delhi
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Refund money or replace item

Address:Ajmer, Rajasthan

I'm mukesh mishra I have purchased xxl size kurti also i received it but when checked and found short in size as a xl size. Kindly help me.Details as below: Printed Cotton Kurti with Embroidery Work Code: 872508 Options: Size: XXL, Variants: 9277 Cell No. [protected]...
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P
prashantipem
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company cancel my order

Address:Agra, Uttar Pradesh

Hello sir, I have ordered a product easy mop and the product id is 6354771 on 30 august 2013. On 3 sept. I received an email that my order is shipped via first flight courier so i have waited for the product desperately. After 2 days i have received another email that shipment is delayed due to some reason. But on sept 7, 2013 i have received an email that your refund has been initiated, i am very shocked to read this because...
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