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Sify Broadband Complaints & Reviews

3.5
Last updated Aug 31, 2023
Complaints 113
Resolved
78
Unresolved
35
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Sify Broadband reviews & complaints page 6

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A
Amit Jain
from Chennai, Tamil Nadu
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Very Very slow connection

Hi,

I have been using Sify for over 2 years now. The reason I am still using it is because I have no other options.

I started with a Unlimited download at 256Kbps connection. However I never got reliable connectivity nor speed.
I then came down to 256Kbps, 400 MB per month.

Well the speed has never improved. While doing voice chats and downloads it is painstakingly slow.

They...
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C
chirag
from Pilibhit, Uttar Pradesh
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Duped by sify

i boought a sify broadband connection a week back. my plan is D4NL. i had to pay 500+300(installation charges).
the plan had the limit of 400MBs during day + night unlimited (10pm-8am).

yesterday i used mmy net from 9pm to 5am. my balance was 320 and it got to negative after that. though techniccally i used my paid net(daytime) for only an hour.

so i called up their customer care. they said if you dont...
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M
Manish
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by both size and their distributor

I'm Manish Dahiya & my sify broadband user id is: reena_dahiya. I have the sify broadband connection at my home from December2007. From that time till now not a single week is passed properly when i didn't write to Sify Customer Care about the carelessness & lack of services provided by the local Service Provider Kamal of Shalimar Bagh(Delhi). This directly indicates that there is a tie between the Sify Higher Authorities...
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R
RAJESH KASHYAP
from Chennai, Tamil Nadu
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irresponsible towards the customer

I am Rajesh Kashyap staying in New Delhi, my customer id is rajesh_kash, having Sifybroadbad internet connection.
Regularly i am facing the problem of connectivity.
My network disconnects in the evening daily for last 1 week.
Sometimes i face network problem the whole day. I have called 10-15 calls daily to the service provider, CLASSICNET, Sita Puri, New Delhi - 110045. They said that there was no fault at their end....
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Kamlesh Waghmare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer & technical service

I am a resident of Pimple Saudagar, Pune & using sify boradband.There has been lot of problem regarding the service as many of the times the service is unavailable & then we need to follow up at least for 4-5 days for getting the service restored. Again if the service is restored there is no guarantee that the problem is solved fully.

Other issue is regarding the renewal of the plan. Even if you request sify not to...
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K
khushal Sakote
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extremely poor service

Hi,
On more than two occassions i have had issues when i faced major problems with my internet connectivity. When i complained the technicians who came down were outright duds. On both the occassions they had a brief look at the system and advised to have the Lan card replaced. On both the occassions there was no problem with the Lan card at all. Moreover sometimes the renewal is not done for days at a time. The speed is never 256...
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Z
Zameer Ahmad Ansari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection is not working

Hi,
I am availing the broadband services of Sify under the franchisee Kamat Internet, Taimur Nagar, New Delhi. My internet connection is not working from 29 March 2008 to till writing this complaint. I am paying 100 + my Plan amount as a service charge, but they are unable to provide satisfactory services. I am suffering lot of loss due to their worst services.
Can any one help me to claim on that franchisee of my loss.br...
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P
Puneet Gandhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor Service & No Refunds

Sir,

I got a sify broadband connection in Aug.2007 from M/S Super Broadband Service, a franchise of Sify Broadband Company in Dehradun. He charged me Rs.2000.00 as installation charges with Rs.800.00 PM Service Plan. He promised me that he will give a very good service and he is having a sufficient power backup facilty.

But in the very first month, it started giving trouble, because when ever there was a...
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R
rohit
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet service is not good

i am using SIFY broadband internet connection.
speed is too much slow ,,when i am going to open any website that is taking long time (7 minutes),,
many times i call to customer care and told speed is very less..not good .. every time they repling to me that"today evening your problem will solve.
but never they attend my problem ..

and if we recharge example:250rs .then they are taking 100 rupee extra...
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H
hitesh ahire
from Chennai, Tamil Nadu
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looting bussiness

I am one the customers of this service provider SIFY....who sucks big time....they have the worst technology seen so far....the internet usage rules cannot even be taught to a doctor or an engineer....they are not transparent about their internet usage rules...and in case lights go off in your region you have to spend more money calling these on phone and beg them to log off....and their phone lines are so busy you wouldhave to wait for...
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M
MEHUL SHAH
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never get proper connection

hello
i m using the sify broadband & i m having the problem in getting connect my vpn through ur isp........
i m locatated at bhayander west balaji nagar, but ur bhayander branch or even ur customer care unit is not able to solve my problem.........
so, just tell me that what to do or else i have to go more futher. with this complaint...
i m a stock broker & facing to much problem......

my...
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P
Prashanth Babu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware of Sify Broadband Connection

I took a Sify Broadband Connection in early 2006, when I was in BTM Layout, Bangalore. I had to shell out Rs.2000/- as the installation charges and during installation, I was told that if I shift my place from anywhere to anywhere in Bangalore, I would be getting my Sify Broadband Connection by just paying the reinstallation charges ie just Rs.200/-. I was a prompt payer and used to recharge it everymonth for unlimited usage for around Rs.700/-....
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M
Manojkumar Konasani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refundable money regarding

I took Sify broad-band service 18 months before paying INR 1000(NON-Refundable) + INR 500(Refundable) as part of Installation charges and the recipet is with me.
On Nov'2007 the connection was broke for about 20 days and I didn't get any response from service guys and poor response from customer care.I switched to BSNL broadband and demanded my refundable money INR500 and the money leftout on the package that is being used.br...
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