Siti Broadband Complaints & Reviews

We as customers are not getting any update with regards to recent changes in Tariff rate of Broadband services.

There is a discrepancy in the amount being charged by the operator as a result.

We as customers give 15% as service tax. What is the responsibility of the state, central govt and the service provider ?

Acche Din...

Today after 2 days i login to siti broadband and next open facebook.com but its not loading but other site like youtube.com, google.com, gmail.com etc loading perfectly.. It only happened with facebook.com. I hope you wil fixed it soon.. I check ping and its goes normal sometimes ping loss nearly 17%. My user id is: bhuinya_tc. And my phone no is [protected]...

Siti broadband located at haldia offers overpriced packages and poor/low to no network connection almost 90% of the time. I got a package of ₹1200 of 1mbps/month... Been using this for like couple months now... Their network has always been crappy and now they basically have no network connection. Its not a problem with me but also other collegemates in hostel in other rooms.
Complained about it for like so many times but all in...

I am writing for the poor internet connectivity services. I took up the SITI broadband internet services 3 months ago. Since 1 month i am facing daily internet connectivity issue.

I am creating customer care ticket almost on a daily basis. They doesn't seems to have adequate infrastructure to support 24*7 internet services and even then they are charging a hefty amount from its customers.

I feel cheated by this...

In kolkata and nearby districts'(in west bengal) 512kbps plan(with peering) charge rs 448/- only
where for the same package at onda in bankura district(same state) they are charging 569/-
it is a huge difference.
Another problem -
in kolkata every package from 512 kbps can provides auto login facility.Where at onda(dist- bankura, west bengal)there is no auto login facility for 512 kbps plan.
I think there...

Same thing with us well are paying them from last 4-5 months for 100MBPS plan of 1799 but they giving us service for 899 Plan of 25MBPS when we got to know the issue about this they are telling us that they don't have high speed modem in their stock from last two months and charging us the same plan Rs-1799 and Giving us service for Rs-899. Still we are waiting on complaints from them but no response are exact date given to us when we...

Dear Concern, We had applied for our second connection from siti broadband on 12-dec-2015.Documents and Cheque has been cleared but still we are not getting any connection or any update on this.Please help us in this concern. Contact number-[protected] at which we had registered this connection. Cheque no-313556 of rs-1299...

SITI Broadband Customer support is the worst. For the past week I am having a continuous ping loss (30 -40%) when I ping their default gateway after a sluggish speed. Even pinging google .co .in results an ms reading of 110 + which is very high. I tried their customer care number for past 4 days yet nobody seems to care .No one picks the phone up and with that stupid automated voice system all I end up with is a depleted call balance. Today...

Hello,

I am, Atanu Das, customer ID atanud_rkn is disgusted with your poor service connection. It seems I am wasting money or doing charity by paying service provider for no reason. The provided service is BELLOW POVERTY LEVEL and getting poorer every day. I am complaining almost on a regular basis but there was no BOLD STEP taken to resolve this issue permanently. I have spoken with the Local Cable Operator (Radha Krishna...

I made a payment of - INR 1709 (this includes the balance of Rs. 228 from the previous plan) on 12th October 2015 for a plan change for 100 Mb/s.
As i did not receive the desired speed and instead the speed was around 12- 13 Mb/s i gave a call to the customer service on 15th October when the ticket number - [protected] was created. I got a call from the network team the same day and was informed that my modem needs to be changed...

I recently got a Siti Broadband 1Mbps connection in Kolkata 41 area. The invoice in my account shows a total payable amount of Rs 1122.48 whereas the local cable operator charges me Rs 1520 a month I contacted Siti Cable regarding this and emailed their VP Mr Souvick Chatterjee but got no response from them Since there are no other ISPs in our area, Siti is running a monopoly and cheating customers. Could anybody else who is having...