Submit a Complaint
Claimed

Siti Broadband Complaints & Reviews

www.sitibroadband.in
1
Updated: Jun 2, 2023
Complaints 171
Resolved
10
Unresolved
161
Bad 😕 It seems that Siti Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Siti Broadband

Having problems with Siti Broadband?

File a complaint and get it resolved by Siti Broadband customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Siti Broadband

Recently resolved complaints

View all complaints

Most useful reviews

Siti Broadband reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raman swami
from Banposh, Odisha
Apr 18, 2019
Report
Copy

broadband not working

Address: New Delhi, Delhi, 110034

I'm facing this problem from last month... That my wifi stops working after some time and whenever i call operator or siti service they say they will look forward on it and after some complaints they sends a guy to fix it but this problem keep occuring again and again and now when i'm calling service operator he is making excuses that he can't come until next monday and the attitude is not professional at all....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sam Sou
from Kolkata, West Bengal
Apr 3, 2019
Report
Copy

wifi not working

Address: Narkel Bagan, New town, Kolata, Kolkata, West Bengal, 700156

Since last two months my wifi doesn't working, in every two or three days i have been registering complains, service team team is coming and fixing issue which last for not more than 2-3 hours.

Highly doubting on the reliability of wifi facilility, a full time working must not get this wifi service, whose service can betray anytime.

I am paying very nicely to it still product benefits is zero....
Helpful
Found this helpful?
1 Comment
Report
Copy
O
Om Parkash Manuja
Mar 1, 2019
Report
Copy

broadband connection not working since 7 days

Address: Hisar, Haryana, 125001

Siti broadband connection has worst services ever. They do not have any concern towards the customer complaints. I have called them 20 times but my problem is still there. These are the complaint no. S

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I have tried...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Suman2602
from Ranchi, Jharkhand
Jan 18, 2019
Report
Copy

the worst service by both siti broadband & the local operator of it

Address: 743233
Website: myindinet.indinet.co.in/servlet/CWSCInit

1. The speed of the broadband is very poor
2. The ping is very poor... It shows rto 4-5 times after every 3-4 pings
3. If we call the care service they said that they don't have the number of operator... So go to the operator and then call... What # service is this!
4. If there is any problem in connection we try to contact the operator and he didn't pick the phone up... If he did, he just told that there is some...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangeetsingh151
from Kolkata, West Bengal
Dec 17, 2018
Report
Copy

broadband not working since 4 days

Address: Kolkata, West Bengal, 700028

I moved from alliance to soti as i was assured for a better service and here i am writing this complaint as my broadband is not working since last 4 days operator is not receiving calls don't know how many times i have called him tried to speak to the customer service operator and was informed that there ia no complaints dept. If the ossie is not taken care of in next 4 hrs soti broadband will loose me as a customer also in my next building...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vedantchawla06
from Ingraj Bazar, West Bengal
Dec 13, 2018
Report
Copy

my nearest service provider is not responding to me regarding my complaints of speed.

Address: Howrah, West Bengal, 711103

I called siti broadband customer care several times and they told me to talk to my service provider which is 'om cable darshan'. I called them several times as well and they did not even respond to my calls. My plan is of 60 mbps and i receive around 15 mbps. I have called both, the service provider and siti broadband and both of them play the blame game on the opposite person. The system is dead and does not respond to any of my complaints....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakkamal0280
from Delhi, Delhi
Oct 14, 2018
Report
Copy

infinite plan (1060 per month)

Address: 110033

Team siti offered me a plan by the name infinite for 1060/- monthly.

The term "infinite" refers to "limitless or endless in space, extent, or size; impossible to measure or calculate"

The plan offered to me was infinite and as per definition, there should be no change in any gbs or reduction in speed as suggested by the dictionary meaning of the word.

This came to my notice when my broadband speed...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dgsg
from Gurgaon, Haryana
Aug 9, 2018
Report
Copy

internet connection disabled since last three days even after advance payment of recharge

Address: 201301
Website: www.sitinetworks.com

Hello, my user id is siti00424210, despite making regular complaints i unable to use my broadband service working at office. I am facing losses for not done our work at time. I have ultra unlimited 50mbps 695 3months unlimited plan, but i am not able to use it since last three days even after advance payment of three month, this is a regular practice for me since three days to log complaints every day. But every time they give me the time...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
swapanrc
from Kolkata, West Bengal
Jul 23, 2018
Report
Copy

broadband service and security deposit return

Address: 743371

This is swapan roychowdhury, a customer of your broadband service, account number - indi[protected], username - “uroy_ppcn”. I have given 4000 /- rupees for installation and security deposit though lco did not given the bill. How much i will get back after disconnect the broadband service.

Here are the worst experiences i should share with you.

1. There is no online payment option, though it's a network business...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Subhro Coomar
from Raghunathpur, West Bengal
Jul 13, 2018
Report
Copy

rto and lags

Address: Howrah, West Bengal, 711201
Website: Siti broadband

I am having this problem for the past 5 days and the LCO is very much unhelpfull and lodged complain many times an technician came yesterday to fix the problem but as soon as he left after 3 hour the problem started and i informed the same to the CS team still nothing is taken care off worst service ever my locality pin is / 711201. hope to see a solotion or will leave the connection for sure....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prateekjain629
from Delhi, Delhi
Jul 4, 2018
Resolved
Report
Copy
Resolved

broadband service

Address: New Delhi, Delhi, 110068
Website: www.sitinetworks.com

I have recharged on 30-jun-2018 plan of 20mbps from "siti networks" but since recharge my internet is not working. My customer id is siti00458088.
I have also called the customer care services since last 5 days daily but the support staff was also unable to resolve the complaint. Again & again they just say to restart my modem but still there are no positive results. I locked my complain more than 15 times in last 5 days and without...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Maruf83
from Kolkata, West Bengal
Jun 25, 2018
Report
Copy

lco

I use siti broadband over 1 year and my area LCO not give me properly service and Took more money from me,

when i undersand LCO Making me fool, i login my indinet account and see my bill now i really shoked

first- i pay every month 870 rupees and LCO give me only 400/500 rupees plan
second- when i undersand LCO Making me fool, and I talked to him about this, She quickly stopped my login access to my...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cavipulgupta
from Delhi, Delhi
Jun 12, 2018
Report
Copy

low internet broadband speed

Address: 110093
Website: sitinetworks.com

I've recharged plan of 20mbps from "siti networks" but the download speed shown in speed test is only 7mbps whereas when i'm actually downloading data it is as low as 1mbps.
I've also called the customer care services since last 3 days daily but the support staff was also unable to resolve the complaint. Again & again they just say to restart my modem but still there are no positive results. They said that the technician would come...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Morsar
from Hisar, Haryana
May 27, 2018
Report
Copy

not coming to collect money for recharge

Address: 110023

I am calling siti customer care from[protected] to come and collect money and recharge my wifi but no one is coming and i am calling them from last 4 days but they have sent no executive to collect money they told me that money will be collected in 48 hours but it is more than 75 hours no one has came plz sent someone immidiately... So i can enjoy my internet facility...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashutosh Negi
from Nagpur, Maharashtra
May 4, 2018
Report
Copy

unethical behaviour

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.sitinetworks.com/broadband.aspx

I am siti broadband user
I raised a complaint regarding slow speed internet though i am on 50mbps plan but getting 2 mbps speed

And i have called them on wednesday their customer representative stated that there is server down so they would arrange a call back for me but there is no call back for that day

Then again on thursday i called them and they have raise the ticket number for my complaint ticket...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Jindal7
from Delhi, Delhi
Apr 19, 2018
Report
Copy

service not working

Address: New Delhi, Delhi, 110033

Hi,

I am not able to access my internet services since 3days and after 3days, they are providing me procedure for troubleshoot which i have already done numerous of times instead of resolving it. Customer care has raised complaint thrice but nobody visited instead i received message that my ticket is resolved. Secondly i run ecommerce business which is impacted hugely due to services not working and all i get is different...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aritra Adhikari
from Kolkata, West Bengal
Mar 21, 2018
Report
Copy

siti cable

Address: Kolkata, West Bengal, 700047

Star packages have been removed but i am paying the same old price as before without reduction in price. Instead i have been asked to take star channels separately at 35 rupees per channel. Where is my refund?
As per advised the packages have been revised as per deducting the star channels
So i have been told i have to pay the old price only
This is unfair
Why would i pay the extra money?
Resolve it...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tenzin'z playlist
from Noida, Uttar Pradesh
Feb 12, 2018
Report
Copy

worst customer service experience with siti. i need my full refund at the earliest

Address: New Delhi, Delhi

Dear consumers,
This is an experience i have had with siti broadband who provides internet (Wifi), which i want to share with everyone, it is bitter one. I have been a loyal customer of siti broadband for almost a year but they do not value their customers one bit. Despite paying in advance as instructed by them & my repeated request via emails & phone calls to shift my modem from my old address to my address for the last six days,...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
umesh bist
from Delhi, Delhi
Dec 19, 2017
Report
Copy

regarding refund of payment from siti broadband company

Address: New Delhi, Delhi

I had been using siti broadband for past few months. My i'd is siti00230654. Since my last recharge of rs 825 towards monthly subscription, siti broadband server is continuously down and i would not be able to use internet. Also the company had expressed its inability to rectify the problem. As such i had requested the service provider multiple times to refund my payment which is still pending. Kindly help me to resolve this issue which is...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
R
rakshit_info
from Chennai, Tamil Nadu
Dec 12, 2017
Report
Copy

internet

Address: 700012

We are not getting proper internet connection. We are not getting any help from the operator. We request you to look into the matter. Our username is rakshit_info. Our contact number is [protected]. It is a showroom. So everything is dependent on internet. So we need proper connectivity. If we do not get any assistance then we need to termimate the service. We have been intimating this since last 4 months....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Vision SmartLink Networking Pvt. Ltd.
1
(56)
Wish Net
1.1
(237)
RaajNett
1
(344)