Siti Broadband Complaints & Reviews

I'm facing this problem from last month... That my wifi stops working after some time and whenever i call operator or siti service they say they will look forward on it and after some complaints they sends a guy to fix it but this problem keep occuring again and again and now when i'm calling service operator he is making excuses that he can't come until next monday and the attitude is not professional at all....

Since last two months my wifi doesn't working, in every two or three days i have been registering complains, service team team is coming and fixing issue which last for not more than 2-3 hours.

Highly doubting on the reliability of wifi facilility, a full time working must not get this wifi service, whose service can betray anytime.

I am paying very nicely to it still product benefits is zero....

Siti broadband connection has worst services ever. They do not have any concern towards the customer complaints. I have called them 20 times but my problem is still there. These are the complaint no. S

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I have tried...

1. The speed of the broadband is very poor
2. The ping is very poor... It shows rto 4-5 times after every 3-4 pings
3. If we call the care service they said that they don't have the number of operator... So go to the operator and then call... What # service is this!
4. If there is any problem in connection we try to contact the operator and he didn't pick the phone up... If he did, he just told that there is some...

I moved from alliance to soti as i was assured for a better service and here i am writing this complaint as my broadband is not working since last 4 days operator is not receiving calls don't know how many times i have called him tried to speak to the customer service operator and was informed that there ia no complaints dept. If the ossie is not taken care of in next 4 hrs soti broadband will loose me as a customer also in my next building...

I called siti broadband customer care several times and they told me to talk to my service provider which is 'om cable darshan'. I called them several times as well and they did not even respond to my calls. My plan is of 60 mbps and i receive around 15 mbps. I have called both, the service provider and siti broadband and both of them play the blame game on the opposite person. The system is dead and does not respond to any of my complaints....

Team siti offered me a plan by the name infinite for 1060/- monthly.

The term "infinite" refers to "limitless or endless in space, extent, or size; impossible to measure or calculate"

The plan offered to me was infinite and as per definition, there should be no change in any gbs or reduction in speed as suggested by the dictionary meaning of the word.

This came to my notice when my broadband speed...

Hello, my user id is siti00424210, despite making regular complaints i unable to use my broadband service working at office. I am facing losses for not done our work at time. I have ultra unlimited 50mbps 695 3months unlimited plan, but i am not able to use it since last three days even after advance payment of three month, this is a regular practice for me since three days to log complaints every day. But every time they give me the time...

This is swapan roychowdhury, a customer of your broadband service, account number - indi[protected], username - “uroy_ppcn”. I have given 4000 /- rupees for installation and security deposit though lco did not given the bill. How much i will get back after disconnect the broadband service.

Here are the worst experiences i should share with you.

1. There is no online payment option, though it's a network business...

I am having this problem for the past 5 days and the LCO is very much unhelpfull and lodged complain many times an technician came yesterday to fix the problem but as soon as he left after 3 hour the problem started and i informed the same to the CS team still nothing is taken care off worst service ever my locality pin is / 711201. hope to see a solotion or will leave the connection for sure....

I have recharged on 30-jun-2018 plan of 20mbps from "siti networks" but since recharge my internet is not working. My customer id is siti00458088.
I have also called the customer care services since last 5 days daily but the support staff was also unable to resolve the complaint. Again & again they just say to restart my modem but still there are no positive results. I locked my complain more than 15 times in last 5 days and without...

I use siti broadband over 1 year and my area LCO not give me properly service and Took more money from me,

when i undersand LCO Making me fool, i login my indinet account and see my bill now i really shoked

first- i pay every month 870 rupees and LCO give me only 400/500 rupees plan
second- when i undersand LCO Making me fool, and I talked to him about this, She quickly stopped my login access to my...

I've recharged plan of 20mbps from "siti networks" but the download speed shown in speed test is only 7mbps whereas when i'm actually downloading data it is as low as 1mbps.
I've also called the customer care services since last 3 days daily but the support staff was also unable to resolve the complaint. Again & again they just say to restart my modem but still there are no positive results. They said that the technician would come...

I am calling siti customer care from[protected] to come and collect money and recharge my wifi but no one is coming and i am calling them from last 4 days but they have sent no executive to collect money they told me that money will be collected in 48 hours but it is more than 75 hours no one has came plz sent someone immidiately... So i can enjoy my internet facility...

I am siti broadband user
I raised a complaint regarding slow speed internet though i am on 50mbps plan but getting 2 mbps speed

And i have called them on wednesday their customer representative stated that there is server down so they would arrange a call back for me but there is no call back for that day

Then again on thursday i called them and they have raise the ticket number for my complaint ticket...

Hi,

I am not able to access my internet services since 3days and after 3days, they are providing me procedure for troubleshoot which i have already done numerous of times instead of resolving it. Customer care has raised complaint thrice but nobody visited instead i received message that my ticket is resolved. Secondly i run ecommerce business which is impacted hugely due to services not working and all i get is different...

Star packages have been removed but i am paying the same old price as before without reduction in price. Instead i have been asked to take star channels separately at 35 rupees per channel. Where is my refund?
As per advised the packages have been revised as per deducting the star channels
So i have been told i have to pay the old price only
This is unfair
Why would i pay the extra money?
Resolve it...

Dear consumers,
This is an experience i have had with siti broadband who provides internet (Wifi), which i want to share with everyone, it is bitter one. I have been a loyal customer of siti broadband for almost a year but they do not value their customers one bit. Despite paying in advance as instructed by them & my repeated request via emails & phone calls to shift my modem from my old address to my address for the last six days,...

I had been using siti broadband for past few months. My i'd is siti00230654. Since my last recharge of rs 825 towards monthly subscription, siti broadband server is continuously down and i would not be able to use internet. Also the company had expressed its inability to rectify the problem. As such i had requested the service provider multiple times to refund my payment which is still pending. Kindly help me to resolve this issue which is...

We are not getting proper internet connection. We are not getting any help from the operator. We request you to look into the matter. Our username is rakshit_info. Our contact number is [protected]. It is a showroom. So everything is dependent on internet. So we need proper connectivity. If we do not get any assistance then we need to termimate the service. We have been intimating this since last 4 months....