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Siti Broadband Complaints & Reviews

www.sitibroadband.in
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Updated: Jun 2, 2023
Complaints 171
Resolved
10
Unresolved
161
Bad 😕 It seems that Siti Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Siti Broadband reviews & complaints page 6

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P
Poulastya De
Apr 28, 2020
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broadband speed

For the past few weeks facing severe issues with siti broadband having 50mbps connection but getting download speed upto 18 mbps and surprisingly upload speed nil.
Complained but no resolution. Staying near barrackpore, palta. Now they are telling to upgrade to the higher pack which is getting relatively good service. This is totally unethical....
+2 photos
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R
RP Shinghaniya
Apr 24, 2020
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mero plan deactivate ho gaya hai or mai recharge nahi kar pa raha hu..

Address: Patna Bihar

Sr mera plan aaj khatm ho gaya hai or mai new plan recharge ny kar pa rha hu ... plz sr mera prlbm slove kijiye...plz...
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R
Rajesh igt
Apr 22, 2020
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net stop working after 9pm

Address: C-1, kuldeep Singh Building ,rangpuri Mahipalpur

Hi team,

This is to apprise you that all together i am very satisfied with the sevices, however from last couple of days the internet stops working after 9pm and resumes at 6am. I being an it professional need to work during us hours so basically at night and have been at loss from last 3 days.

Kindly look into this and help resolve.

My id is rajesh5085...
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D
Deepyaman Das
Apr 22, 2020
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broadband signal too weak

Address: Raiganj

Worst internet service ... Network is down most of the time even though recharged with 800 rupees...
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Pronoy kumar Paul
Apr 20, 2020
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my internet bandwidth reduced

Address: South duillya ,howrah,kolkata

My 60 mbps indinet connect 60 plan .no governent notice then bandwith reduced suddenly why you are so fraud...
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Sukantabanerjee001
Apr 1, 2020
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bill not showing after renewal & my account is now deactivated even after payment

Address: Howrah, West Bengal, 711202

I have renewed my broadband account on 31/03/2020. However after renewal rs583 was deducted from my card and the payment was successful but i didn't get any renewal confirmation message from siti broadband team. When i logged in to my broadband account the invoice as well not reflecting. So i have raised a complaint and the complaint no is [protected] but no response on the complaint.
Now my broadband account is deactivated and...
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Pintu0708
from Pune, Maharashtra
Mar 27, 2020
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no internet connection

Address: Dum Dum, Nagerbazar, Gorokshabasi, Kolkata, West Bengal, 700028

Do not have internet connection since morning today, due to lock down we are working from but it is not possible without internet. Service provider is also not responding. It is highly critical.
Pintu Chowdhury
[protected]
Area - Dum Dum, Nagerbazar, Gorokshabasi road, Kolkata 700028...
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Debanshu Roychoudhury
Feb 13, 2020
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no customer support, poor connection

Address: 9 North purbachal Garden road, haltu, kolkata-700078, Kolkata, West Bengal, 700078

I am facing ping drop issue throughout the period of january-february, 2020.

My internet connection shutting down often. I have called customer service many a time. They asked me to check the ping. Then they say it (The problem) is from local distributor so i should contact them.
This local people do not, i repeat do not care at all. I called them several time. They hardly send any technical guy regarding the solution....
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nadeem199417
from Mumbai, Maharashtra
Jan 12, 2020
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cheated by siti

Address: Kolkata, West Bengal

Username - nadeem1_sct
Mobile - [protected]
City - kolkata

I took a new connection on 1st november 2019. At the time of installation i was told by lco that eoc is best connection and much better than cat5e or cat6 and when i enquired about fiber i was told not to install fiber as it won't be required. So i listened and installed eco connection at rs 3500. First full month there was hardly any internet usage. br...
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Dibyadyuti Das
from Ahmadpur, West Bengal
Dec 16, 2019
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nat type issue

Address: Netaji Subash Road, Nadia, West Bengal, 741302

They said i have to pay 2300rs per year for open my nat type. But no other internet providers do the same. They did not close the nat type. But in case of siri broadband they fixed a price for open the nat type. This is simply wrong. Because when i use a vpn the nat type become modarate. I was like what a idea of siri broadband to steal the money of consumer. They need to remove the price & let the nat type open or modarate...
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Mr. Banerjee
from Ingraj Bazar, West Bengal
Oct 21, 2019
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unsuitable for playing online games

Address: 61/1/6 Shaik Para Lane, Howrah, West Bengal, 711103

For the past 4-5 months, i get very high ping on southeast asia servers.
And continuous packet loss from mumbai server. I have registered more than 10 complaints.
They said they can't fix the problem and asked me to get jio gigafiber.
Very pathetic service i don't have any other lco near me.
Facebook is not opening at times, rto and i never get...
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Souparna Roy
from Kolkata, West Bengal
Oct 16, 2019
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internet connection

Address: D-701/7th floor/Rail Vihar, DLF-1 Building, 700156

It has been a daily affair now, there is no stable connection, the connection keeps on connecting and disconnecting after every 5 minutes. Most of my work is getting affected due to this, i had tried to call the local isp many times but they pay no heed to my concern. The nonchalant behavior and attitude is making me write this complaint, kindly look into this matter urgently as it is not my case only, many of my neighbors are facing the...
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sourav2348
Oct 10, 2019
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regarding recharge of 6 months in indinet siti broadband

Address: Kolkata, West Bengal

This was regarding online payment to Indinet Pvt Ltd(Siti Broadband Kolkata) with my user id souravs_uc. I made the payment of Rs 2152.82 for 6 months plan with 1 month free validity.My plan was supposed to extended for 7 months to 15-May-2020 but it was extended for 1 month only to 9-Nov-2019. I called the indinet customer care and raised a complaint online. Please update the validity of service plan valditiy....
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Amitava.bengal
from Kolkata, West Bengal
Oct 9, 2019
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faulty service provided by our local service provider- galaxy cable operator

Address: Airport Gate No.2, Motilal Colony, Near Allahabad Bank Rajbati Branch,Dumdum, Kolkata, Kolkata, West Bengal, 700081

I would like to draw your kind attention on this matter that I am a customer of Siti Broadband services provided by Galaxy cable operator. but whenever I need internet to do my essential tasks of daily life, i get stucked. Internet remains down throughout the month. I need to complain each and every day, then a mechanic comes. Sometimes mechanic does not come and the day passes without internet. I am just paying for Faulty services, bad behaviour...
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monika dhamane
from Nagpur, Maharashtra
Oct 7, 2019
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siti broadband wifi router not working

Address: Plot no 9, Suryodaya, Gazetted officers colony,, West High court road, Civil lines, Nagpur, Nagpur, Maharashtra, 440001

Hello,
Iam facing a problem from last 8 days. The problem is that my wifi router (Modem) is not working. I have registered complaint 8 times but no response is there. Every other day i have called there customer service but they have not solved my problem. Sorry to say this but ur response from company & even from customer care is very poor. Pathetic service i got from siti broadband.
Below are the complaint details
br...
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Deepak Kapasia
from Delhi, Delhi
Aug 10, 2019
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only isp in delta-1

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Siti bradband is the only broadband operator in sector delta-1. It is one of the worst service providers as it does not have any complaint or customer service.
There is no line for airtel or any other service provider so it has become a monopoly of this provider and does not listen to any of the customer complaints. I am a working professional and a broadband connection is an essential need in today's time. Please help to end the monopoly...
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devanshprakash
from Mumbai, Maharashtra
Jul 4, 2019
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regarding the service providing and harassment to upgrade network

Address: 107 abala bhawan kailtala kali mandir north purbachal, Kolkata, West Bengal, 700078

My user id is devansh_uc and registered phone number is [protected]. From past few days (Exactly 29 th of june 2019), i have been facing trouble in the network connectivity of my broadband. I have tried registering complain. Each time service provider would neglect my problem by telling me to upgrade my network to optical fibre instead of the service which i have been using. Either they should stop providing the services that i use or resolve...
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S
sumanta30
from Pune, Maharashtra
Jun 12, 2019
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siti cable lco in kolkata newtown refused to recharge connection plus misbehaved sent bad reply email

Address: Newtown Shapoorji Complex, 700156

Date of Incident June 3rd 2019
Kespls_sumanta104
Unable to solve the buffering problem in night in SITI broadbrand local LCO of CITICABLE denied to recharge the connection from June 3rd till date 12 Jun connection is not recharged.
When on June 3rd went to recharge connection in SITICABLE local office they refused to recharge it on face and was asking to mention in email that connection is fine like false thing even there...
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A
aghoshkatw
from Kolkata, West Bengal
Jun 1, 2019
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very very poor service by local operator

Address: Salt lake, Kolkata, 700156

It is very unfortunate that no sevice at all given to the customer before and after installation, both in broadband and cable connection. Local operator's behave and response is very very below to the mark.
I think, higher authority never monitor their performance only to take money.
I'm really unhappy for their attitude. No phone call attend, no action taken, not at all try to solve any problem....
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S
shvarora
from Noida, Uttar Pradesh
Apr 23, 2019
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compulsory 100 channels

Address: A-5/96C, DDA Flats, Paschim Vihar, New Delhi, Delhi, 110063

I want to say that their site is not working, local cable operator says i have no right to update but have right to deactivate. He says you have to take 100 channels default of my choice because of our portal. Now this is a clear cut case of violation o trai's rules and notification. Now what does a customer can doing if companies are not following rules of regulatory body....
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