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Snapmint Complaints & Reviews

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Updated: Jun 3, 2026
Complaints 758
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64
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Snapmint reviews & complaints page 6

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S
singhmadhvi893
Feb 3, 2021
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Order Cancellation

Address: Mumbai
Website: snapmint.com

Order No-1583104
I place an order on snapmint about one week ago as soon as I placed an order I got to know that product is overpriced so It wasn't a good choice.So within few hours I contact them via contact us option in app to cancel the order and thought that these guys will sure cancel it but today when I wasn't at home someone delivered that order.I am trying to contact them via WhatsApp number which they used to contact me to...
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tejaji94083
Jan 4, 2021
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Refund not received. its almost 2 months

Address: WWW.SNAPMINT.COM
Website: WWW.SNAPMINT.COM

My order id is 1484474. I ordered Sony Alpha ILCE 6000Y 24.3 MP Mirrorless Camera with 16-50 mm and 55-210 mm Zoom Lenses (APS-C Sensor, Fast Auto Focus, Eye AF) - Black worth 26800. (3599*7 emi) paid downpayment 4865rs. after order i got tracking id. in tracking detail i seen snapmint shipping wrong product. snapmint was shipping samsung refrigerator instead of camera, so i called snapmint customer service. they agreed that it was their...
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S
Sonus8363
Oct 7, 2020
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Personal Loan

Address: registered address is Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 IN
Website: Www.Snapmint.Com

Dear Sir, I had applied personal loan application from snapmint on 28/09/2020. The company has shown a loan of Rs. 40, 000 / - in my account. The loan installment has also shown disconnection from my account on 03/11/2020. But so far no money has come in my account from the company. I have also emailed the company many times. But no answer has come from the company. No one recives the toll free number of the company....
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A
Asseem
Jul 20, 2020
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Flipkart gift card voucher

Address: Mumbai
Website: www. snapmint.com

I have purchase snapmint flipcart voucher but not received voucher code and pin . Customer care service not working....
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kurapati bargavaramulu
from Puducherry, Puducherry
Jul 10, 2020
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after i paid my emi they produced ecs mandate

Website: Snapmint.com

Dear sir this worst company i have seen. I paid my jun emi before due date through online payment link. But this fellows again ecs applied on same date. It was returned and bank fined 500/-this month iam not paid emi due ro carona busines, this # provided ecs 4times. Bank charged my present balance 1000/- and if i deposit money that will be debited reason of this # many time ecs deposit. If once bounced my ecs they should fine or should follow....
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Address: 215b rehamath nagar,near Santhosh nagar,kurnool,ap

4 days back i ordered a mobile but it is not confirmed but i paid 1400rs for down payment
I ordered a mobile redmi note 7 pro
My order id :1409683
I[censored] cant resolve the my problem i will give complaint against snapmint
Thanks...
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R
ramthangi
from Delhi, Delhi
Sep 22, 2019
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down payment deducted and not receive the item

Address: Unit no 13 Building no2 . Sector 1 Millenium Navi Mumbai, 400710
Website: Snapmint.com

I have ordered lenovo laptop through snapmint and also paid the downpayment. After paying the downpayment i got a call saying that they couldn’t dispatch since there are no available products and they have canceled my ordered. I have been trying to contact them since. But the main reason why i want to complaint is that even though they canceled my order the snapmint team still charge me the emi amount which they are going to deduct monthly....
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Riba Bharat Riba
from Mancheral, Telangana
Aug 8, 2019
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delay tactics

Address: 206, bldg 3, sec 3, MBP, Mahape, navi mumbai 400710, Mumbai City, Maharashtra
Website: Snapmint.com

Am i being cheated? I paid the certain amount that your company asked for. How long does it take to process the order.. It's been more than 3 # weeks. Everytime i tried reaching to customer care but it all went in vain. #ivr sucks. So kindly refund me or send me the product.
Order i'd is 1021824
Fulfilled by arzoo mobiles
Order date - 20th of july 2019...
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A
Akhaykajal28
from Mumbai, Maharashtra
May 13, 2019
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downpayment on snapmint is successful but still the order is pending

Address: Morena, Madhya Pradesh

Order I'd:-956337
I have ordered a product on snapmint.com by availing EMI on snapmint for that I have paid a downpayment amount of 2500 to snapmint and also I received the email from snapmint and also from snapmint regarding payment. I tried to contact them via email and phone number provided but none them responded here by .I have attach payment bill for your reference....
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Y
yaz33n
from Salem, Tamil Nadu
Apr 16, 2019
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haven't received refund it has been a week.

Website: snapmint.com

I tried to buy some pc components worth 10, 000 rs and paid 3241 down payment and after a while i got a message stating this:

"hi yaz33n,

We regret to inform you that we are unable to process your application due to our internal credit policies.

Kindly apply after three months or use alternate payment options to purchase your product.

Your refund has been initiated..."
br...
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Santoshkumar Gupta
from Mumbai, Maharashtra
Oct 26, 2018
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loan closure letter and updated in cibil

Address: 400706

I santoshkumar gupta i purchased oppo mobile phone on emi on snapmint if effected on my cibil score even my total instalment and pentely has paid on february 2018 when i checked my cibil it show 180 to 360 day overdue and i try to contact them so manytimes but no reply and cancelled the phone call one person i get number name vinod yadav no [protected] i call him and told him my problem but no reply and cancelled the phone call and telling...
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B
Bubbbbbbb
Jul 20, 2025
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I’m filing this complaint against Snapmint regarding loan application ID: 34650813. My EMI schedule is already activated with start date 3rd August 2025, but the loan amount has not been credited to my bank account.

Despite raising multiple tickets (#[protected], #[protected] and receiving false promises of disbursement within 48 working hours, no money has been received. Snapmint keeps sending automated responses and does not resolve the issue.

I am requesting immediate resolution or I will escalate the matter legally via the RBI Ombudsman and Consumer Court. I urge Snapmint to stop this fraudulent practice of activating EMIs without crediting loans.
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    P
    prakhyat9453
    from Mathura, Uttar Pradesh
    May 3, 2025
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    Website: snapmint.com

    My money got deducted from my bank account but the payment was unsuccessful
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      S
      sivaranjanin
      from Madurai, Tamil Nadu
      Apr 30, 2025
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      I purchased a Flu Mattress via Snapmint (Order ID:[protected]. I requested a return, and both Snapmint and Flo Mattress refused to process it — each blaming the other. I was never informed at purchase that returns are not allowed on Snapmint purchases.

      This is a violation of consumer protection laws and misleading business practice.

      I now demand a full refund AND to retain the mattress as compensation for the mental stress and inconvenience caused. If not resolved within 72 hours, I will:

      File a complaint via alternate legal forums like ConsumerComplaints.in, Trustpilot, MouthShut, and RBI Escalation

      Stop EMI payments via a formal dispute with Snapmint’s NBFC partner

      Publish a detailed post on Twitter, Instagram, LinkedIn tagging your brands for public awareness

      You are now officially on notice.

      Regards,
      sivaranjani
      [protected]
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        K
        Kalyan Bopate
        Apr 20, 2025
        Jun 12, 2025
        This thread was updated on Jun 12, 2025
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        I Haven't Received my flipkart voucher till now.
        Hi Kalyan, we apologise for the negative experience caused to you. As per our recent conversation, you have confirmed that your issue is resolved. If you still encounter any issue feel free to contact us. Team Snapmint!
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          T
          TN balaji
          from Chennai, Tamil Nadu
          Mar 21, 2025
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          I received a incomplete product with missing components, first they said the missing components will be delivered separately later they said they will return or replace the product, after 2 weeks they said pickup will be done within 2 days, I’ve waited for almost 1 month I have contacted them almost every day, still no proper answer from them.
          For last few days they are asking me to pay the emi for that product, how I pay the emi for missing product
          Stop my emi and refund my money. I am waiting for 2 month not solved my problem

          I order pc ... Dec - 8 - 2024
          They delivered... Dec - 17- 2024
          My order id[protected]
          +1 videos
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            L
            luvlysingh
            Mar 10, 2025
            Jun 16, 2025
            This thread was updated on Jun 16, 2025
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            Address: Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (West), Mumbai - 400086

            I order regular from snapmint but feb 2025 when I order one product.. I give down payment but they didn’t even deliver the product and also close my snapmint account.. this is so so much frustrating and disturbing me mentally.. I am trying to manage my cibil but they close my account and not responding my emails
            Hi Luvly, we apologize for the negative experience. Could you please share your contact details here so that our team can connect with you and get this resolved as soon as possible?
            Thanks,
            Team Snapmint!
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              Mansiparekh123
              from Virar, Maharashtra
              Mar 10, 2025
              Jun 16, 2025
              This thread was updated on Jun 16, 2025
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              Address: Vidya vihar west
              Website: Snapmint which helps with loan

              I have placed an order with flo mattress and the payment gateway was snapmint i have cancell My order next day and flo mattress people have refunded the amt to snap mint people but they r not giving me the money back and making me pay the emi’s
              Hi Mansi, we apologize for the negative experience. Could you please share your contact details here so that our team can connect with you and get this resolved as soon as possible?
              Thanks,
              Team Snapmint
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                R
                Rahul Singh07
                Jan 14, 2025
                Jun 16, 2025
                This thread was updated on Jun 16, 2025
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                Address: Moondiya todabhim karauli raj

                My snapmint all emi cleared but not updated profile
                Jan 14, 2025
                Updated by Rahul Singh07
                My snapmint all emi cleared but not updated profile
                Hi Rahul, we apologize for the negative experience. Could you please share your contact details here so that our team can connect with you and get this resolved as soon as possible?
                Thanks,
                Team Snapmint
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                  S
                  Shishupal222
                  from Tonk, Rajasthan
                  Dec 12, 2024
                  Dec 12, 2024
                  This thread was updated on Dec 12, 2024
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                  Resolved

                  Dear Sir,
                  I am shishupal prajapat i have taken the treatment of my wife Falu devi in FEB 24 in Manglam plus medicity hospital. Now in my paytm app showing the loan 63952 i have talked with snapmint employee to sattle amount and paid 5000 INR per EMI for the same with discussion with MS. Neha MOb- [protected] but it in not deducted in this loan amount. i am regularly calling for the same but no one is answering to sattle this loan kindly do the needful otherwise i will complaint in consumer court.

                  Case- Falu devi C/o Shishupal Prajapat
                  Hospital- Mangalam plus medicity
                  Mob- [protected]
                  Dec 12, 2024
                  Complaint marked as Resolved 
                  Dear Sir, I am shishupal prajapat i have taken the treatment of my wife Falu devi in FEB 24 in Manglam plus medicity hospital. Now in my paytm app showing the loan 63952 i have talked with snapmint employee to sattle amount and paid 5000 INR per EMI for the same with discussion with MS. Neha MOb- 7045100233 but it in not deducted in this loan amount. i am regularly calling for the same but no one is answering to sattle this loan kindly do the needful otherwise i will complaint in consumer court. Case- Falu devi C/o Shishupal Prajapat Hospital- Mangalam plus medicity Mob- 7742251102
                  Dec 12, 2024
                  Updated by Shishupal222
                  still not resolved
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