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Snapmint Complaints & Reviews

snapmint.com
1
Updated: Dec 13, 2025
Complaints 735
Resolved
57
Unresolved
678
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 29

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S
Somu121236
from Gorakhpur, Uttar Pradesh
Nov 1, 2021
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Website: Snapmint

Please cancel my order and refund my money because seller point said this product is not available my point as your requirement and also custmer care was not responding my call thats why i want cancel my order.
+1 photos
Nov 1, 2021
Complaint marked as Resolved 
Please reslove this case order i wll also provide the order number
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Dear Somu121236, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
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    R
    Rajnish01
    from Varanasi, Uttar Pradesh
    Oct 29, 2021
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    Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
    Website: snapmint.com

    Dear Sir,
    Have a good day,
    I would like to i have many time tried to inform you that i have not received my parcal, Kinldy contact to coureir perosn which person he delived my parcal.

    DOcket no.[protected].
    View replies
    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      S
      Saryuanand
      Oct 26, 2021
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      I ordered infinix mobile with the worth of 9499/- on 19th October flip kart Vocher.
      Till today order not released when I am calling to snap mint customer care center they simply says today price incresed 500/- so if you pay the amount then only order released. I canceled the order with snap mint. If I directly purchased in flip kart then I will save 500/- so snap mint watching when price increasing, I will never go with snap mint
      View replies
      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      3 other people found this review helpful
      3 found this helpful
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        N
        Naveen86025
        from Gwalior, Madhya Pradesh
        Oct 24, 2021
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        I have placed the order on 14th October boat wireless headphones 255pro +.which I have not received till date. When I wanted to know why the delivery is getting delayed so much.
        Snapmint already teken downpayment.my order till tomorrow deliver otherwise i am complaints in police station and cyber cell.
        +1 photos
        View replies
        Dear Naveen86025, We've already sent you amazon gift card voucher code number on your register mail address. instant of product.
        Reply
        Dear Customer,

        We are really sorry for the delay in replying.

        We would like to inform you We've already sent you amazon gift card voucher code number on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          V
          Vinod V M
          Oct 11, 2021
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          I have ordered refurbished iphone se. Order is not conform. still it's waiting for seller confirmation. (one week)
          +2 photos
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          Same problem here, and they just don't care about their customers, messaged them constantly but no reply.

          Seller confirmation issue - Comment #3926492 - Image #0
          Reply
          Same problem here. I've shared the flipkart credentials but now it's showing can't process the order. If they can't why they take the order? Even the customer care is such slow they even don't reply

          Seller confirmation issue - Comment #3926493 - Image #0
          Reply
          Dear Customer,

          We are really sorry for the delay in replying.

          We would like to inform you that your order[protected] refund (3756) completed in your account on 14/10/2021 23:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
          Reply
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            A
            Aadity Raj Yadav
            Oct 10, 2021
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            Address: Birju kali mandir Bhikhanpur gumti no 2 Bhagalpur 812001 Bihar
            Website: Sanpmint

            Order not delivered but EMI started for September Any call and massage not reply
            View replies
            Order No 2116202

            Order not delivered - Comment #3905508 - Image #0
            Reply
            Order not delivered but all EMI paid
            Reply
            Dear Customer,

            We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
            Reply
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            6 found this helpful
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              N
              nandashanu
              from Lucknow, Uttar Pradesh
              Oct 7, 2021
              Mar 30, 2024
              This thread was updated on Mar 30, 2024
              Resolved
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              Resolved

              My order not receive

              Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
              Website: snapmint.com

              I ordered a product, which I have not received till date. When I wanted to know why the delivery is getting delayed so much. I chatted with Shrikant Belure online from Snapmant's mobile app. He told that your product has been received on 4th October. I was very surprised, I did not get my product, it has been received.
              I want to know who has received my order, I haven't received any phone call from delivery boy. Which courier company...
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              108 found this helpful
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              K
              Kannari
              from Vijayawada, Andhra Pradesh
              Oct 4, 2021
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              The fst emi money will deduct again they show the pls pay the emi
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                Y
                Yash@singh
                from Delhi, Delhi
                Sep 27, 2021
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                My order id[protected]
                Iam giving down payment but not delivered
                My order Emi paid massage send my mobile number continue
                +1 photos
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                  A
                  aqib12
                  from Kochi, Kerala
                  Sep 25, 2021
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                  Website: snapmint. com

                  I ordered a phone from snapmint I paid them down payment which was 980 but order is not confirmed
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                    S
                    Sakjose
                    from Tuticorin, Tamil Nadu
                    Sep 24, 2021
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                    Address: Mumbai
                    Website: www.snapmint.com

                    I ordered a new oneplus ear buds but I received used and damaged ear buds I complained about the product to customer service of snapmint but they didn't respond or reply to me I call them and waited for 30 minutes in the phone from the product got delivered till now no refund SHREE TECH MOBILE this is shop who supply the product to snapmint.
                    +1 photos
                    View replies
                    Dear Customer,

                    We are really sorry for the delay in replying and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!.
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                      ramjohn
                      from Guntur, Andhra Pradesh
                      Sep 22, 2021
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                      Address: Darsi
                      Website: Snapmint

                      My name is John
                      [protected]
                      I ordered poco m3,
                      Order cancelled but asking EMI
                      View replies
                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                        J
                        John Kick
                        Sep 15, 2021
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                        Address: 144.Mariyamman kovil street, Thenmathur post tiruvannamalai 606603

                        I am order Everest stebliser ent 100
                        But product is scratches
                        I want return
                        View replies
                        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                          R
                          Rahulkataria56
                          from Etawah, Uttar Pradesh
                          Sep 13, 2021
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                          Website: Snapmint

                          I had orderedrhe mobile phone from snapmit app on emi but ihad didnot recieved the product but onsiteit was showing delieverd and asking for emi payments
                          View replies
                          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                            J
                            Joseph Geo
                            Sep 9, 2021
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                            Address: Mumbai
                            Website: snapimint.com

                            Showing as delivered but not delivered to me. Order ID: 2185008
                            View replies
                            Dear Joseph Geo, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
                            Reply
                            Dear Customer

                            We would like to inform you that your order[protected] has been already cancel kindly apply new one if you want then. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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                              N
                              Nitin chandelia Official
                              Sep 8, 2021
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                              Resolved

                              Downpayment done...700 rs...
                              Order cancel...by dealer..
                              But 700 rs not refund...
                              +1 photos
                              Sep 14, 2022
                              Complaint marked as Resolved 
                              Resolved
                              View replies
                              Dear Nitin chandelia Official, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
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                                N
                                Nitin chandelia Official
                                Sep 8, 2021
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                                Address: House no.59 balmiki mohalla village tughlakabad new delhi 110044

                                Maine snapmint se ek phone khareeda tha..jiska order no.2146667 h .. downpayment 700 rupay kardi thi...lekin dealer ne order cancel kar diya..lekin 20 din se jyada ho gaye lekin refund nahi kiya...plz refund my money...
                                +1 photos
                                View replies
                                Dear Customer,

                                We would like to inform you that your order[protected] refund (700) already completed in your account on 19/08/2021 20:14 from our end, kindly check in your account or contact to your bank with UTR Number- [protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  D
                                  Deadline Smoker
                                  Sep 6, 2021
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                                  My product not delivered to me and saying delivered please coperate because i will not pay emi
                                  Money has been paid by me but product i doesn't get but says delivered
                                  View replies
                                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                    க
                                    கிருஷ்ணகுமார் புகழேந்தி
                                    Sep 6, 2021
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                                    Body material is very dust and Rust is an iron oxide in My Order Product Still Now No refund.But Product Return in before 4 days
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                                    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                      K
                                      Karthikeyan44
                                      Sep 6, 2021
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                                      Address: Vellore

                                      Hello sir. I bought it from the Amazon app CHKOKKO men's polyester hooded Full zipper Reversible tracksuit. Amazon Order number[protected] in monthly installments through Snapiment app order I'd- 2182944. But the size of my jacket is too small. Not suitable for me. I contacted Amazon customer care to return it. But it was not in my address and I do not have my mobile number and email. You are ordering from someone else's Amazon account without ordering at my address and mobile num & email id and Amazon account . Thus I could not return that item to Amazon. Take action to recover that item. So they said it could not be returned. So you just have to take the appropriate action and do return my product .Give me a coupon in response to that item .
                                      View replies
                                      Dear sir,

                                      We regret the inconvenience caused to you. We got your concern, our team is working on it and will call you for the same.

                                      Thank you
                                      Snapmint
                                      Reply
                                      Dear Customer

                                      We would like to inform you that your refund (375) already completed in your account on 22/03/2022 18:32 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                      Thank You
                                      Team Snapmint!!!
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