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Snapmint Complaints & Reviews

snapmint.com
1
Updated: Dec 13, 2025
Complaints 742
Resolved
57
Unresolved
685
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 29

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A
Apoorva Puli
Nov 23, 2021
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Address: 11-17-232

I don't get the order till now and not rly for my msg
+1 photos
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Dear Apoorva Puli, As per your request order has been cancelled and your refund has been initiated in your account. It will take 4 to 7 working days ... Thank you
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I hv ordered from streetstyle store and payment done through snapmint.but still it's not confirmed.not received any message.no customer care number, no msh rply.please cancel my order.
Order I'd 2437880

Pen Drive - Comment #3927076 - Image #0
Reply
Dear Customer,

we would like to inform you that your order[protected] refund (102) completed in your account on 24/11/2021 20:02 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    A
    aadil Mohammad
    Nov 23, 2021
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    Address: 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 IN ,
    Website: SNAPMINT CREDIT ADVISORY PRIVATE LIMITED

    Please return my product...

    The earphones that I ordered have changed completely and are not working, the quality has come, it has come completely off.
    Pls ...
    View replies
    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      7
      77jasim
      from Trivandrum, Kerala
      Nov 18, 2021
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      I want to cancel my order.I have placed a mobile lava A1 Josh on November 3 .But till now there no update from your side.When i chat to customer care they told me the price of the product is increased.So I don't want to pay additional amount.So please cancel my order and also emi .
      So please cancel it as soon as possible.
      Customer care executive is nonsense person.He is not answering my query
      Order I'd: 2372047
      View replies
      Dear Customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (135) completed in your account on 19/11/2021 20:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        H
        husain1234
        from Allahabad, Uttar Pradesh
        Nov 10, 2021
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        Hello my order id is 2347534 and I had payed the downpayment, the order on snapmint is showing cancelled but I received a message that order is delivered. I want the refund of my order. Snapmint is the biggest fraud, never trust this company.
        View replies
        Dear Husain1234, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
        Reply
        Dear Customer,

        We are really sorry for the delay in replying.

        we would like to inform you that your order[protected] refund (240) completed in your account on 26/11/2021 00:41 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          A
          Aman@90
          Nov 10, 2021
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          Dear snapmint my phone was lost last night so please block my phone imdiatly right now because of some documents and pictures inside the phone so please block my phone imdiatly right now my snapmint loan number - 393CD01762609APP

          Name - Amandeep Singh
          Email ID - [protected]@gmail.com

          Mobile number - [protected]
          View replies
          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            S
            Shaikssss
            Nov 7, 2021
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            Address: Online gujrat maybe
            Website: Www.snapmint.com

            My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.2358676 i pay down payment not disptach or refund my money back
            View replies
            Dear Shaikssss, Your order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
            Reply
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (322) completed in your account on 08/11/2021 13:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              J
              Joe Simon
              Nov 3, 2021
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              I have paid my emi thorugh gpay and it is not updated in the app and now 590 rs had debited from my account. I did get any refund which i had paid before please provide good service for the customers🙏🏻🙏🏻
              +2 photos
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              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                S
                Somu121236
                from Gorakhpur, Uttar Pradesh
                Nov 1, 2021
                Resolved
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                Resolved

                Website: Snapmint

                Please cancel my order and refund my money because seller point said this product is not available my point as your requirement and also custmer care was not responding my call thats why i want cancel my order.
                +1 photos
                Nov 1, 2021
                Complaint marked as Resolved 
                Please reslove this case order i wll also provide the order number
                View replies
                Dear Somu121236, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
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                  R
                  Rajnish01
                  from Varanasi, Uttar Pradesh
                  Oct 29, 2021
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                  Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                  Website: snapmint.com

                  Dear Sir,
                  Have a good day,
                  I would like to i have many time tried to inform you that i have not received my parcal, Kinldy contact to coureir perosn which person he delived my parcal.

                  DOcket no.[protected].
                  View replies
                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                    S
                    Saryuanand
                    Oct 26, 2021
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                    I ordered infinix mobile with the worth of 9499/- on 19th October flip kart Vocher.
                    Till today order not released when I am calling to snap mint customer care center they simply says today price incresed 500/- so if you pay the amount then only order released. I canceled the order with snap mint. If I directly purchased in flip kart then I will save 500/- so snap mint watching when price increasing, I will never go with snap mint
                    View replies
                    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
                    Reply
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                      N
                      Naveen86025
                      from Gwalior, Madhya Pradesh
                      Oct 24, 2021
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                      I have placed the order on 14th October boat wireless headphones 255pro +.which I have not received till date. When I wanted to know why the delivery is getting delayed so much.
                      Snapmint already teken downpayment.my order till tomorrow deliver otherwise i am complaints in police station and cyber cell.
                      +1 photos
                      View replies
                      Dear Naveen86025, We've already sent you amazon gift card voucher code number on your register mail address. instant of product.
                      Reply
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We would like to inform you We've already sent you amazon gift card voucher code number on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
                      Reply
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                        V
                        Vinod V M
                        Oct 11, 2021
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                        I have ordered refurbished iphone se. Order is not conform. still it's waiting for seller confirmation. (one week)
                        +2 photos
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                        Same problem here, and they just don't care about their customers, messaged them constantly but no reply.

                        Seller confirmation issue - Comment #3926492 - Image #0
                        Reply
                        Same problem here. I've shared the flipkart credentials but now it's showing can't process the order. If they can't why they take the order? Even the customer care is such slow they even don't reply

                        Seller confirmation issue - Comment #3926493 - Image #0
                        Reply
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (3756) completed in your account on 14/10/2021 23:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
                        Reply
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                          A
                          Aadity Raj Yadav
                          Oct 10, 2021
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                          Address: Birju kali mandir Bhikhanpur gumti no 2 Bhagalpur 812001 Bihar
                          Website: Sanpmint

                          Order not delivered but EMI started for September Any call and massage not reply
                          View replies
                          Order No 2116202

                          Order not delivered - Comment #3905508 - Image #0
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                          Order not delivered but all EMI paid
                          Reply
                          Dear Customer,

                          We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
                          Reply
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                            N
                            nandashanu
                            from Lucknow, Uttar Pradesh
                            Oct 7, 2021
                            Mar 30, 2024
                            This thread was updated on Mar 30, 2024
                            Resolved
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                            Resolved

                            My order not receive

                            Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                            Website: snapmint.com

                            I ordered a product, which I have not received till date. When I wanted to know why the delivery is getting delayed so much. I chatted with Shrikant Belure online from Snapmant's mobile app. He told that your product has been received on 4th October. I was very surprised, I did not get my product, it has been received.
                            I want to know who has received my order, I haven't received any phone call from delivery boy. Which courier company...
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                            108 found this helpful
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                            K
                            Kannari
                            from Vijayawada, Andhra Pradesh
                            Oct 4, 2021
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                            The fst emi money will deduct again they show the pls pay the emi
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                              Y
                              Yash@singh
                              from Delhi, Delhi
                              Sep 27, 2021
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                              My order id[protected]
                              Iam giving down payment but not delivered
                              My order Emi paid massage send my mobile number continue
                              +1 photos
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                                A
                                aqib12
                                from Kochi, Kerala
                                Sep 25, 2021
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                                Website: snapmint. com

                                I ordered a phone from snapmint I paid them down payment which was 980 but order is not confirmed
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                                  S
                                  Sakjose
                                  from Tuticorin, Tamil Nadu
                                  Sep 24, 2021
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                                  Address: Mumbai
                                  Website: www.snapmint.com

                                  I ordered a new oneplus ear buds but I received used and damaged ear buds I complained about the product to customer service of snapmint but they didn't respond or reply to me I call them and waited for 30 minutes in the phone from the product got delivered till now no refund SHREE TECH MOBILE this is shop who supply the product to snapmint.
                                  +1 photos
                                  View replies
                                  Dear Customer,

                                  We are really sorry for the delay in replying and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!.
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                                    ramjohn
                                    from Guntur, Andhra Pradesh
                                    Sep 22, 2021
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                                    Address: Darsi
                                    Website: Snapmint

                                    My name is John
                                    [protected]
                                    I ordered poco m3,
                                    Order cancelled but asking EMI
                                    View replies
                                    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                      J
                                      John Kick
                                      Sep 15, 2021
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                                      Address: 144.Mariyamman kovil street, Thenmathur post tiruvannamalai 606603

                                      I am order Everest stebliser ent 100
                                      But product is scratches
                                      I want return
                                      View replies
                                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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