Snapmint Complaints & Reviews

Hellow sir i bought a product on snapmint they deduct the amount of rs 2504 but the order is showing out of stock and now they are not going to pick the call and they are not even replied to any message i send to them merchant contact number [protected] available on what's app snapmint even i message to them on what's app they seen the messages but going to reply

Snapmint had deducted my last installment against my goddess AC twice in the month Nov19 but till now they had not processed by refund. I tried raised request several time on their CV number [protected] also coordinated with their Guwahati representative Mr. Mashed on [protected] and with Kolkata beach person Mr. Main and on [protected] but since Nov'19 they are giving false commitment and running away, last week some Miss Nikita from CC had assured me that I will get my refund of R's. 3979 within 5 working days also shared one Whatsapp number [protected] but again false commitment, even their CV number is very hard to connect, plz help to get my money back.

My name: Arman Osmani
Registered number: [protected]
Amount deducted on 14th and 15th Nov'19
Refund eligible amount: Rs. 3979.00 + mental harassment charges
Email I'd: [protected]@gmail.com

Smartphone is not powering on ...it came by amazon this morning. according to their return policy i have to inform if any problem in phone within 24 hour. their customer care is not responding to any calls. i am trying to contact on their customer care no since this morning.
i have already emailed this problem on their email id [protected]@snapmint.com but there is no respond plz help me out
amit
[protected]

I had ordered a mobile on 30th jan 2020 and paid down payment of 5500/- but there is no further response from your side. Its been 4 days and still snapmint is not proceeding the order. Not responding the calls though.. I want this issue to be resolved as soon as possible. If it will not boosted then i would have to file a complaint against snapmint.

I had placed a order on 24-11-19 on vijay sales and opt for emi from your portal and now its been 4 days your portal and app says order is ready and dispatched by vijaysales till 27-11-19 and now i m checking again its says sorry could not approve your limit please try again after 3 months.

I would like to know where is my order and and i have paid down payment of rs1520/- how now i m not approved. Althoug i m not able to contact you when i call you your ivr says press 11 when i did its get disconnected.

If its a fraud activity please look into the matter so i can take this case ahead in court.

Images for reference attached.

Regards,

Gagan taneja
#[protected]/[protected]

Mene is company ki website pe mobile phone leneka socha tha so kuch 17400 rupis downpayment bharne ka bola and mene pay b kardiya but ye company fraud hey 3 days bad order cancel kardiya without any resion and aaj 2 months complete ho gaye hey but muje mere downpayment k paise refund nahi mile yar... Ye kesa fraud hey kuch saram nhi hey inlogo ko plz mera downpayment muje return kardo... Or plzz koi b banda ispe order mat karna ye company fraud hey.
Order date: 06/08/2019
Time : 8;59 pm
Order id: 1054973

I have ordered lenovo laptop through snapmint and also paid the downpayment. After paying the downpayment i got a call saying that they couldn’t dispatch since there are no available products and they have canceled my ordered. I have been trying to contact them since. But the main reason why i want to complaint is that even though they canceled my order the snapmint team still charge me the emi amount which they are going to deduct monthly....

I have a orderd a realme 5 (Crystal blue, 64 gb) (4gb ram). They have taken 2 days to proceed my order after confirmation from amazon.in they changed it go flipkart.com and it is 4 days after the order has been placed but there is no any information from snapmint.
There is no any no. To direct contact to snapping. There are only botes present.
The address of this company is - 206, bldg 3, sec 3, mbp,
Mahape, navi mumbai 400710.
Toll free no.[protected]

I have ordered a Realme 5 phone of crystal blue colour and I have done down payment.As mentioned in the snapping website they take 48 hrs but it almost 3 days and they are not processing my application.This is a fraud company.First time they choose Amazon for the product and later they changed it to Flipkart.
My product amount is 11989 but for 64 gb 4 gb ram but in flipkart it is 10999 I think they are cheating on consumers.

मैंने स्नैपचैट में एक readmi 6 pro 1 फोन के लिए ऑर्डर दिया था और उन्होंने डाउन पेमेंट के रूप में 99 की अग्रिम राशि का भुगतान करने को कहा है। पैसे वसूलने के बाद से उन्हें कोई जवाब नहीं मिला। मैंने उन्हें 09/9/19 को भुगतान किया। कोई उत्तर नहीं अब तक। क्या मुझे पैसा मिलेगा या उत्पाद एक संदेह है कि ग्राहक सेवा संख्या में कोई प्रतिक्रिया नहीं है।

उनके पास एक संख्या है जो स्वचालित प्रतिक्रिया है और कहते हैं कि 24 घंटे के भीतर जवाब मिलेगा, लेकिन अभी तक इन लोगों से कोई प्रतिक्रिया नहीं मिली है ...।

I have applied for a emi-based loan on 11/08/2019 for two computer components worth 19950 rupees from a merchant website and i have completed a down payment of 4274 for the same through snapmint. Even though i've paid the down payment, snapmint website says "order verification pending". I have tried to contact the snapmint team through the telephone number provided on the website but no one is responding, all i get is an automated mail that...

Am i being cheated? I paid the certain amount that your company asked for. How long does it take to process the order.. It's been more than 3 # weeks. Everytime i tried reaching to customer care but it all went in vain. #ivr sucks. So kindly refund me or send me the product.
Order i'd is 1021824
Fulfilled by arzoo mobiles
Order date - 20th of july 2019...

Order id-1029383
26/07/2019
I ordered some pc components through snapmint and paid rs.3294. But it got cancelled and after some time i got a message,

"we have received a refund for your paymentid:[protected] done on snapmint credit advisory private limited.
Refund to your bank account typically takes 3-5 business days.

It's been 8 days since i got this message.

Please help me to get my refund back.

I ordered sujata juicer through snapmint and paid rs.918 as emi downpayment. But it got cancelled and after some time i got a message,

"we have received a refund for your paymentid:[protected] done on snapmint credit advisory private limited.
Refund to your bank account typically takes 3-5 business days.

It's been 20 days since i got this message.

Please help me to get my refund back.

Maine order kiya symphony jumbo cooler 51liter wala downpayment v kiya 1900 rs
Emi v show kiya ki 900 something every month dena hoga fir baad me msg aata hai ki aapke address pe delevery nhi ho sakta fir kaha gya ki try karte hai dusre site se to fir msg aaya ki 20 liter wala book huaa hai joki mujhe utta chota nhi chahia mera 1900 mujhe refund kare jaldi

I ordered phone with down payment of 2200 and emi of 1011 for 9 months.. But they have cancelled my order without proper reason and got message like 'will be refunded by payumoney'. Also I got message as "Successful Debit Mandate Registration[protected] for ADHOC pymnt from A/c xxxx2895 to Snapmint Ref no.. 102880 Upto Rs. 1011.00 valid 01-Jul-2019 to 31-Mar-2020" which is absolutely stupid as they have already cancelled my order.. They need to resolve and refund my rs 2200 without any delay and cancel that stupid mandate registration.. Failing which will be considered as defrauding and wrong intention and I will file in consumer court through my personal lawyer .. And I will publish everything in social Medias..

Order ID : 947569
I ordered a mobile phone on MAY 1 which was around 14k and did a down payment of 2800 Rs and monthly installment was around 3773 Rs. After 4 days i.e 4/5/2019 I received a mail from pay u money that a refund has been initiated and my product is cancelled. I was not even a chance of knowing and asking why my product was cancelled. Only the amount and transaction id was mentioned in the mail and no proper date was given in it.So I waited for 3-4 days and still the money was not deposited into my account. I tried reaching it by calls and emails but no response was given to me. But somehow after 2 days they sent me a mail that i will receive my amount in 4-7 business days . Today's 12th day and no still money hasn't been deposited into my account. And after that mail there is no single response from snapmint. Very poor customer service. Sent them a no. of emails and did calls but no response and after reading these consumer complaints I'm a bit bit. And now I'm in need of that money and they are toying with me. Please help me

Order I'd:-956337
I have ordered a product on snapmint.com by availing EMI on snapmint for that I have paid a downpayment amount of 2500 to snapmint and also I received the email from snapmint and also from snapmint regarding payment. I tried to contact them via email and phone number provided but none them responded here by .I have attach payment bill for your reference....

Order id: 954450
I found this website, and wanted to buy a guitar on emi, but i didn't have a credit card. The website charged me rs 2524.00 for a product that costed around rs 12000. I made the payment and uploaded the asked documents as well. Their website crashed right after the payment was received. And the status has been showing as 'awaiting order confirmation' since. I have tried contacting them over the phone, which is answered by an ivr that has the same responses for everything. I tried to get in touch with them via email, but to no avail. Your money is hard earned although it can be replaced, but your documents are precious. Please do not trust them with either your documents or your money.

It has been 5 days since i received the email saying that a refund has been done by pay u money and yet no money has been debited into my account. I tried contacting them to customer call no. And email but got no response yet. I tried their customer care at least 20+ times and all the times it says we will contact you to your registered email address and says good bye and again no response. Please help me get back my money. I was about to introduce this snapmint to my friend also but seeing these results how can i? Please give me my money back as fast as possible.