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Snapmint Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 741
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Snapmint reviews & complaints page 36

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P
puneet ghuman
Feb 26, 2020
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Address: UNIT NO 205, BUILDING NO 3, SECTOR-3, MILLENIUM BUSINESS PARK, MAHAPE NAVI MUMBAI Thane MH 400710 IN, Mumbai City, Maharashtra, 400710
Website: Snapmint application install from playstore

Hellow sir i bought a product on snapmint they deduct the amount of rs 2504 but the order is showing out of stock and now they are not going to pick the call and they are not even replied to any message i send to them merchant contact number [protected] available on what's app snapmint even i message to them on what's app they seen the messages but going to reply
Plz sir i have purchsed moble today date[protected].the amount will be paying but the order has been canceled.plz requested for my money refound client number=1353188
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    O
    Osmania
    Feb 20, 2020
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    Address: Kamrup Metropolitan, Assam, 781016

    Snapmint had deducted my last installment against my goddess AC twice in the month Nov19 but till now they had not processed by refund. I tried raised request several time on their CV number [protected] also coordinated with their Guwahati representative Mr. Mashed on [protected] and with Kolkata beach person Mr. Main and on [protected] but since Nov'19 they are giving false commitment and running away, last week some Miss Nikita from CC had assured me that I will get my refund of R's. 3979 within 5 working days also shared one Whatsapp number [protected] but again false commitment, even their CV number is very hard to connect, plz help to get my money back.

    My name: Arman Osmani
    Registered number: [protected]
    Amount deducted on 14th and 15th Nov'19
    Refund eligible amount: Rs. 3979.00 + mental harassment charges
    Email I'd: [protected]@gmail.com
    +1 photos
    I ordered redmi note 8 on March 9, 2020, but seller is still under confirmation..there is no proper reply from the customer support also..

    fraud company snapmint - Comment #3662812 - Image #0
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      amitsingh_devvrat
      Feb 12, 2020
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      Address: D 98 nathu colony school block shahdara delhi, New Delhi, Delhi, 110093
      Website: snapmint.com

      Smartphone is not powering on ...it came by amazon this morning. according to their return policy i have to inform if any problem in phone within 24 hour. their customer care is not responding to any calls. i am trying to contact on their customer care no since this morning.
      i have already emailed this problem on their email id [protected]@snapmint.com but there is no respond plz help me out
      amit
      [protected]
      +4 photos
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        C
        Crazyansh
        Feb 4, 2020
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        Address: 2nd floor, kothi no 29, Sector 1, IMT Manesar, 122051

        I had ordered a mobile on 30th jan 2020 and paid down payment of 5500/- but there is no further response from your side. Its been 4 days and still snapmint is not proceeding the order. Not responding the calls though.. I want this issue to be resolved as soon as possible. If it will not boosted then i would have to file a complaint against snapmint.
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          G
          Gagan94611
          from Delhi, Delhi
          Nov 28, 2019
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          Address: New Delhi, Delhi, 110018

          I had placed a order on 24-11-19 on vijay sales and opt for emi from your portal and now its been 4 days your portal and app says order is ready and dispatched by vijaysales till 27-11-19 and now i m checking again its says sorry could not approve your limit please try again after 3 months.

          I would like to know where is my order and and i have paid down payment of rs1520/- how now i m not approved. Althoug i m not able to contact you when i call you your ivr says press 11 when i did its get disconnected.

          If its a fraud activity please look into the matter so i can take this case ahead in court.

          Images for reference attached.

          Regards,

          Gagan taneja
          #[protected]/[protected]
          +2 photos
          Down payment kar chuka hu courier me delivered dikha raha hai lekin abhi tak hame mobile Nahi mila
          Shree Radhe's reply, Feb 19, 2020
          Down payment kar chuka hu courier me delivered dikha raha hai lekin abhi tak hame mobile Nahi mila
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            M
            mehul1402
            from Ahmedabad, Gujarat
            Oct 2, 2019
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            Address: unit 301 302 3rd floor origin 108 nr bhakti bhavan sindhi society chembur mumbai, 400071
            Website: snapmint.com

            Mene is company ki website pe mobile phone leneka socha tha so kuch 17400 rupis downpayment bharne ka bola and mene pay b kardiya but ye company fraud hey 3 days bad order cancel kardiya without any resion and aaj 2 months complete ho gaye hey but muje mere downpayment k paise refund nahi mile yar... Ye kesa fraud hey kuch saram nhi hey inlogo ko plz mera downpayment muje return kardo... Or plzz koi b banda ispe order mat karna ye company fraud hey.
            Order date: 06/08/2019
            Time : 8;59 pm
            Order id: 1054973
            Hi Mehul,

            As per your telecon with our executive, you have received the refund of your downpayment.

            Regards,
            Team Snapmint
            I have ordered a smart watch they have deducted the amount and showing the order is delivered what should i do and i cannot contact them because there number was not reachable what
            Mene radmi ka smart phone book kya hai jo tum logo ne order cancel kar diya h ab meri down payment jo mene kya tha wo wapas kar do intna time ho gaya h tum logh reply ve nahi kar rahe ho chor ho kya tum logh jo customer ke saath asa karte ho mujhe mera passia wapas karo nahi to me cort ki notice bhajta hu thumahri chor company par

            not refund my down payment - Comment #3666337 - Image #0
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              R
              ramthangi
              from Delhi, Delhi
              Sep 22, 2019
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              down payment deducted and not receive the item

              Address: Unit no 13 Building no2 . Sector 1 Millenium Navi Mumbai, 400710
              Website: Snapmint.com

              I have ordered lenovo laptop through snapmint and also paid the downpayment. After paying the downpayment i got a call saying that they couldn’t dispatch since there are no available products and they have canceled my ordered. I have been trying to contact them since. But the main reason why i want to complaint is that even though they canceled my order the snapmint team still charge me the emi amount which they are going to deduct monthly....
              +2 photos
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              A
              Arpan Srivastav
              from Mumbai, Maharashtra
              Sep 18, 2019
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              Address: 206, Bldg 3, Sec 3, MBP, Mahape, Navi Mumbai 400710 ., Mumbai City, Maharashtra, 400710
              Website: Snapmint.com

              I have a orderd a realme 5 (Crystal blue, 64 gb) (4gb ram). They have taken 2 days to proceed my order after confirmation from amazon.in they changed it go flipkart.com and it is 4 days after the order has been placed but there is no any information from snapmint.
              There is no any no. To direct contact to snapping. There are only botes present.
              The address of this company is - 206, bldg 3, sec 3, mbp,
              Mahape, navi mumbai 400710.
              Toll free no.[protected]
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                A
                Arpan Srivastav
                from Mumbai, Maharashtra
                Sep 17, 2019
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                I have ordered a Realme 5 phone of crystal blue colour and I have done down payment.As mentioned in the snapping website they take 48 hrs but it almost 3 days and they are not processing my application.This is a fraud company.First time they choose Amazon for the product and later they changed it to Flipkart.
                My product amount is 11989 but for 64 gb 4 gb ram but in flipkart it is 10999 I think they are cheating on consumers.
                +1 photos
                I am Dr. Manoj Ruyarkar from bhadrawati, dist-chandrapur
                My order finance by AU bank
                Still after 5 days gone, there is no tracking status sent by snapmint
                and no delivery of laptop
                Please send me the details of
                Status
                8th december iam order mobile... downpayment dedicated but not delivered

                order a realme 5 phone - Comment #3607591 - Image #0
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                  M
                  Mahendra shivekar
                  from Mumbai, Maharashtra
                  Sep 10, 2019
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                  Address: Transparent Nagar patrapale, Raigarh, Chhattisgarh, 496001
                  Website: snapmint.com

                  मैंने स्नैपचैट में एक readmi 6 pro 1 फोन के लिए ऑर्डर दिया था और उन्होंने डाउन पेमेंट के रूप में 99 की अग्रिम राशि का भुगतान करने को कहा है। पैसे वसूलने के बाद से उन्हें कोई जवाब नहीं मिला। मैंने उन्हें 09/9/19 को भुगतान किया। कोई उत्तर नहीं अब तक। क्या मुझे पैसा मिलेगा या उत्पाद एक संदेह है कि ग्राहक सेवा संख्या में कोई प्रतिक्रिया नहीं है।

                  उनके पास एक संख्या है जो स्वचालित प्रतिक्रिया है और कहते हैं कि 24 घंटे के भीतर जवाब मिलेगा, लेकिन अभी तक इन लोगों से कोई प्रतिक्रिया नहीं मिली है ...।
                  — downpayment on snapmint is successful but still the order is pending

                  refund - Comment #3543198 - Image #0
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                    K
                    Karthik Nayaka
                    from Chitradurga, Karnataka
                    Aug 12, 2019
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                    snapmint money fraud

                    Address: 206, Bldg 3, Sec 3, MBP, Mahape, Navi Mumbai, Mumbai City, Maharashtra, 400710
                    Website: www.snapmint.com

                    I have applied for a emi-based loan on 11/08/2019 for two computer components worth 19950 rupees from a merchant website and i have completed a down payment of 4274 for the same through snapmint. Even though i've paid the down payment, snapmint website says "order verification pending". I have tried to contact the snapmint team through the telephone number provided on the website but no one is responding, all i get is an automated mail that...
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                    R
                    Riba Bharat Riba
                    from Mancheral, Telangana
                    Aug 8, 2019
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                    delay tactics

                    Address: 206, bldg 3, sec 3, MBP, Mahape, navi mumbai 400710, Mumbai City, Maharashtra
                    Website: Snapmint.com

                    Am i being cheated? I paid the certain amount that your company asked for. How long does it take to process the order.. It's been more than 3 # weeks. Everytime i tried reaching to customer care but it all went in vain. #ivr sucks. So kindly refund me or send me the product.
                    Order i'd is 1021824
                    Fulfilled by arzoo mobiles
                    Order date - 20th of july 2019...
                    +1 photos
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                    K
                    KD k
                    from Mumbai, Maharashtra
                    Aug 2, 2019
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                    Address: Jeet nagar jhunjhunu, 333001
                    Website: snapmint.com

                    Order id-1029383
                    26/07/2019
                    I ordered some pc components through snapmint and paid rs.3294. But it got cancelled and after some time i got a message,

                    "we have received a refund for your paymentid:[protected] done on snapmint credit advisory private limited.
                    Refund to your bank account typically takes 3-5 business days.

                    It's been 8 days since i got this message.

                    Please help me to get my refund back.
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                      S
                      suresh1922
                      from Patiala, Punjab
                      Jul 23, 2019
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                      Address: vpo karora, Kaithal, Haryana, 136043
                      Website: www.snapmint.com

                      I ordered sujata juicer through snapmint and paid rs.918 as emi downpayment. But it got cancelled and after some time i got a message,

                      "we have received a refund for your paymentid:[protected] done on snapmint credit advisory private limited.
                      Refund to your bank account typically takes 3-5 business days.

                      It's been 20 days since i got this message.

                      Please help me to get my refund back.
                      Hello sir mere accout se 2 Kist cut honi thi 2113 or 1154 ki per me account se 2113 do bar cut Gaye or 1154 ek bar per EMI paid nahi bata Rahi h order I'd [protected] h
                      I’ve ordered a iPad on snapmint on emi
                      N do all the paperwork n they take 5000 as an down payment
                      Now they cancelled my order n said apka paisa waps ajeaga apke account me
                      Koi paisa waps nhi aya h plz help me
                      Mere 5000 waps dila dijye n aise fraud company ko band kraiye

                      sujata juicer, balance not refund - Comment #3504210 - Image #0
                      sujata juicer, balance not refund - Comment #3504210 - Image #1
                      sujata juicer, balance not refund - Comment #3504210 - Image #2
                      I have purchased Nokia 8.1 from snapmint and Amount of EMI is 3699. In this month of September they deducted EMI two times.
                      Snapmint Team please refund or adjust this EMI as soon as possible.

                      sujata juicer, balance not refund - Comment #3528706 - Image #0
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                        S
                        Sikha Saloni
                        from Mumbai, Maharashtra
                        Jun 19, 2019
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                        Address: Club road devi mandir, Muzaffarpur, Bihar, 842002
                        Website: Snapmint

                        Maine order kiya symphony jumbo cooler 51liter wala downpayment v kiya 1900 rs
                        Emi v show kiya ki 900 something every month dena hoga fir baad me msg aata hai ki aapke address pe delevery nhi ho sakta fir kaha gya ki try karte hai dusre site se to fir msg aaya ki 20 liter wala book huaa hai joki mujhe utta chota nhi chahia mera 1900 mujhe refund kare jaldi
                        Hi Shikha, we believe that this issue has been resolved. If you require any help, please do write to us on [protected]@snapmint.com
                        Am i ordered HP laptop through snapmint. Order id 1095085, order value 29690Rs and am i pay down payment 4453Rs. They took 1 day for order verification after a day they cancel my order. Still i did not receive refund money. They cheat on me. I can't contact customer care no one respond my call.

                        symphony jumbo - Comment #3523204 - Image #0
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                          A
                          Ansar Mohamed
                          from Bengaluru, Karnataka
                          Jun 17, 2019
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                          I ordered phone with down payment of 2200 and emi of 1011 for 9 months.. But they have cancelled my order without proper reason and got message like 'will be refunded by payumoney'. Also I got message as "Successful Debit Mandate Registration[protected] for ADHOC pymnt from A/c xxxx2895 to Snapmint Ref no.. 102880 Upto Rs. 1011.00 valid 01-Jul-2019 to 31-Mar-2020" which is absolutely stupid as they have already cancelled my order.. They need to resolve and refund my rs 2200 without any delay and cancel that stupid mandate registration.. Failing which will be considered as defrauding and wrong intention and I will file in consumer court through my personal lawyer .. And I will publish everything in social Medias..
                          +1 photos
                          Hi, we believe that this issue has been resolved. We request you to kindly mark this issue as resolved. In case you need any further assistance, please write to us to [protected]@snapmint.com
                          They are big fraud company, they debited money from my account even after cancelling the order and their customer care is big failure they just have an automated message for everyone and they are not giving any response to the mail's iam sending why the hell they are debiting money from my account for no reason I want clear explanation on the same
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                            J
                            jonathansp95
                            from Mumbai, Maharashtra
                            May 15, 2019
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                            Address: Devad (Shivnagar) ,House No. - 788/K ,Room No. - 2 ,New Panvel ,Navi Mumbai, 410206
                            Website: snapmint.com

                            Order ID : 947569
                            I ordered a mobile phone on MAY 1 which was around 14k and did a down payment of 2800 Rs and monthly installment was around 3773 Rs. After 4 days i.e 4/5/2019 I received a mail from pay u money that a refund has been initiated and my product is cancelled. I was not even a chance of knowing and asking why my product was cancelled. Only the amount and transaction id was mentioned in the mail and no proper date was given in it.So I waited for 3-4 days and still the money was not deposited into my account. I tried reaching it by calls and emails but no response was given to me. But somehow after 2 days they sent me a mail that i will receive my amount in 4-7 business days . Today's 12th day and no still money hasn't been deposited into my account. And after that mail there is no single response from snapmint. Very poor customer service. Sent them a no. of emails and did calls but no response and after reading these consumer complaints I'm a bit bit. And now I'm in need of that money and they are toying with me. Please help me
                            +3 photos
                            May 15, 2019
                            Updated by jonathansp95
                            Im a bit scared*
                            Hi, we believe that this issue has been resolved. We request you to kindly mark this issue as resolved. In case you need any further assistance, please write to us to [protected]@snapmint.com
                            i hv ordered on 23-01-20 but i hv not recived my parcel from snapmint so how can i track my parcel as it shows order dispatched by snapmint?

                            refund not received even after 12 days - Comment #3635845 - Image #0
                            refund not received even after 12 days - Comment #3635845 - Image #1
                            refund not received even after 12 days - Comment #3635845 - Image #2
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                              A
                              Akhaykajal28
                              from Mumbai, Maharashtra
                              May 13, 2019
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                              downpayment on snapmint is successful but still the order is pending

                              Address: Morena, Madhya Pradesh

                              Order I'd:-956337
                              I have ordered a product on snapmint.com by availing EMI on snapmint for that I have paid a downpayment amount of 2500 to snapmint and also I received the email from snapmint and also from snapmint regarding payment. I tried to contact them via email and phone number provided but none them responded here by .I have attach payment bill for your reference....
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                              Lohit Nagar
                              from New Delhi, Delhi
                              May 9, 2019
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                              Order id: 954450
                              I found this website, and wanted to buy a guitar on emi, but i didn't have a credit card. The website charged me rs 2524.00 for a product that costed around rs 12000. I made the payment and uploaded the asked documents as well. Their website crashed right after the payment was received. And the status has been showing as 'awaiting order confirmation' since. I have tried contacting them over the phone, which is answered by an ivr that has the same responses for everything. I tried to get in touch with them via email, but to no avail. Your money is hard earned although it can be replaced, but your documents are precious. Please do not trust them with either your documents or your money.
                              +1 photos
                              May 10, 2019
                              Updated by Lohit Nagar
                              The update is looking better, i got a call from a gentleman at SnapMint, and he said that my order has been placed, he said that i had to pay an extra charge for delivery, which i did. He then sent me a link to an amazon tracker, which says that the order has been placed and will be delivered in about 11 days, but didnt say anything under shipping address. This has been a hassle, though i must say I'm hopeful. Fingers crossed!
                              Hi Team,

                              I never used snapmint before but I could see a unauthorised transaction done by snapmint in my account. Could you please take necessary action on this...

                              Regards,
                              -Aneesh

                              fraud financing company, please do not pay them anything - Comment #3456960 - Image #0
                              I book a tv on snapmint.on Thurs day .and down payment 1800 will accepted by pay u money after 2 hours I got a email refund.
                              But I don't no y
                              Bt my amount has not credited in account
                              Kindly solve my problem

                              fraud financing company, please do not pay them anything - Comment #3491824 - Image #0
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                                jonathansp95
                                from Mumbai, Maharashtra
                                May 8, 2019
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                                Address: Devad (Shivnagar) ,House No. - 788/K ,Room No. - 2 ,New Panvel ,Navi Mumbai, 410206

                                It has been 5 days since i received the email saying that a refund has been done by pay u money and yet no money has been debited into my account. I tried contacting them to customer call no. And email but got no response yet. I tried their customer care at least 20+ times and all the times it says we will contact you to your registered email address and says good bye and again no response. Please help me get back my money. I was about to introduce this snapmint to my friend also but seeing these results how can i? Please give me my money back as fast as possible.
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