[Resolved] Sony India — Complaint on Sony TV from Reliance Digital Retail Limited | |||
Dear Sir / Madam With a great regret I desire to inform you about the extremely poor quality of the SONY TV with the following details that has been supplied to us from Reliancedigital Retail Ltd., Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra Email crm.[protected]@zmail.ril.com Contact[protected] / 67958280 The TV screen has developed wrinkles (Scratch marks with fine cracks) in the screen though the TV has been handled very gently by us (only two elderly persons use it in the house for hardly 1 or 2 hours in a day). You are kindly requested to replace the set at once without any delay. I am enclosing a photograph of the TV set with this complaint.May I request you to kindly settle the problem at once and confirm to me on the action taken on my e-mail [protected]@gmail.com / mob nos [protected] / [protected]. Yours Sincerely Ranjana Singh Flat 601, Dev Prasad Complex, Plot 2/3/4, Sector 30 Kharghar Navi Mumbai 410210 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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Dear Sir / Madam
With a great regret I desire to inform you about the extremely poor quality of the SONY TV with the following details that has been supplied to us from Reliancedigital Retail Ltd., Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra Email crm.[protected]@zmail.ril.com Contact[protected] / 67958280
The TV screen has developed wrinkles (Scratch marks with fine cracks) in the screen though the TV has been handled very gently by us (only two elderly persons use it in the house for hardly 1 or 2 hours in a day). You are kindly requested to replace the set at once without any delay. I am enclosing a photograph of the TV set with this complaint.May I request you to kindly settle the problem at once and confirm to me on the action taken on my e-mail [protected]@gmail.com / mob nos [protected] / [protected].
Yours Sincerely
Ranjana Singh Flat 601, Dev Prasad Complex, Plot 2/3/4, Sector 30 Kharghar Navi Mumbai 410210
With a great regret I desire to inform you about the extremely poor quality of the SONY TV with the following details that has been supplied to us from Reliancedigital Retail Ltd., Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra Email crm.[protected]@zmail.ril.com Contact[protected] / 67958280
The TV screen has developed wrinkles (Scratch marks with fine cracks) in the screen though the TV has been handled very gently by us (only two elderly persons use it in the house for hardly 1 or 2 hours in a day). You are kindly requested to replace the set at once without any delay. I am enclosing a photograph of the TV set with this complaint.May I request you to kindly settle the problem at once and confirm to me on the action taken on my e-mail [protected]@gmail.com / mob nos [protected] / [protected].
Yours Sincerely
Ranjana Singh Flat 601, Dev Prasad Complex, Plot 2/3/4, Sector 30 Kharghar Navi Mumbai 410210
Dear Ranjana,
We apologize for the inconvenience caused and assure you that our team is currently working towards addressing your grievances. Thank you for sharing your contact details with us and our representative will soon get in touch with you.
Warm Regards,
Reliance Digital
We apologize for the inconvenience caused and assure you that our team is currently working towards addressing your grievances. Thank you for sharing your contact details with us and our representative will soon get in touch with you.
Warm Regards,
Reliance Digital
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With a great regret I desire to inform you about the extremely poor quality of the SONY TV with the following details that has been supplied to us from Reliancedigital Retail Ltd., Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra Email crm.[protected]@zmail.ril.com Contact[protected] / 67958280
The TV screen has developed wrinkles (Scratch marks with fine cracks) in the screen though the TV has been handled very gently by us (only two elderly persons use it in the house for hardly 1 or 2 hours in a day). You are kindly requested to replace the set at once without any delay. I am enclosing a photograph of the TV set with this complaint.May I request you to kindly settle the problem at once and confirm to me on the action taken on my e-mail [protected]@gmail.com / mob nos [protected] / [protected].
Yours Sincerely
Ranjana Singh Flat 601, Dev Prasad Complex, Plot 2/3/4, Sector 30 Kharghar Navi Mumbai 410210