[Resolved]  Sony India — I am complaint about sony home theater system model HT-IV300

Address:

Patiala, Punjab, 140401

Hi all I am sharing my problem with others. I bought Sony home theater Model no = HT-IV300 Rs.21990 on[protected] from Big Bazar Zirakpur .but on the sale time I told to sale person I don’t have LED.i have 34 inch big TV.that time sale person mr. Sanjay said this system is working with tv.i trust him but when company person came to my home to install this system and give me demo he said this system is no working with tv. Its only working with LED. I[censored] play this system with ur tv then one HDMI to Video convertor available in the market but convertor is made in china and sony not recommended this convertor. and there are 2 speakers are not working, I called to Mr.Samjay in Big Bazar and I told to him all the things now he says sir I don’t know this model is latest model may bee not working with TV .i have no idea company changes in the models day by day . then I told him now what can I do with this garbage then sanjay said sir you buy a new LED then this system is working with LED . what a bull [censored] I spend Rs.22000 but its garbage for me now he says to me buy new LED then I call Sony customer care call center and told everything then company person ask to me its not company fault sanjay is not sony employ he is Big Bazar employ then I told to him when sony give sony product to Big bazar for sale then who is responsible if customer is not satisfied now I am very upset cos my Rs.22000 is dead I am requested to all i[censored] plane any Sony product pls think 100 times i[censored] save ur money and this model is totally useless there are no gud sound no feel like home theater.i call so many times to Mr.Tarun he is a Manager of Ezone in big bazar pls change my garbage and give me some another model but he said there is no option.now m highlight this complaint in Newspapers like The Tribune, Hindustan Times. Cos I am also media Person m working in Startv India as a distt head.
MY NAME IS PREET INDER SINGH
I MA WOKING IN STARTV INDIA AS A DISTT HEAD