ST Courier Complaints & Reviews

Hai sir my name is Jeya Kumar and am running business in orathanadu business name is Sri Nandhi Electronics and Furnitures. There are so many parcels will be received via ST Courier every month and also i have a good relationship with ST courier for past 7 years in Ooty location and gudalur location and also in coimbatore but when we compare to those delivery partners this orathanadu is very worst and am getting somany issues in sending and receiving and many times i will go to collect my parcels in hub in orathanadu eventhough am in town 80% i will go for collecting my products but today the awb no is [protected] this was booked yesterday in thanjavur and to deliver today . Today I personally i called him more than 10 times to deliver the product because it is very urgent and also there is no staff today in my showroom to pick the product from hub and he too told that will be delivered in half an hour but he delivered at the time of 5:45pm 14/12/2023. totally I disappointed with this services and also he told that ” why are u booking ST COURIER cant u book in some other parcel services “ and also he spoken more i cannot attach those thinks and all so kindly look into this
Thankyou
Yours faithfully
Jeyakumar R
Ph No [protected]

Last 2 weeks ago my friend Booked shipment from kanyakumari to mathur branch, I'm tracking AWN it's showing my shipment is delivered, but I can't get physicaly, they lost my shipment, even I'm trying to call them, they're not picking my call

I received the parcel two weeks after payment. Unfortunately, I faced difficulties with the courier company; despite the tracking details indicating delivery, there was no proper response from their personnel. It appeared that the courier person received the delivery personally, which seemed suspicious and potentially fraudulent. When attempting to contact them, their response was highly irresponsible. Only after raising the issue with a police complaint threat did they release the parcel. However, instead of delivering it to my doorstep, I had to personally retrieve it from their shop in Radhapuram, Vikravandi, VILLUPURAM. I urge for necessary actions to be taken to prevent such complications for future customers. Thank you.

எனக்கு வரும் எந்த பார்சல் எதையும் வீட்டில் கொண்டு வந்து தருவது இல்லை, அவர்கள் இடத்திற்கு சென்று வாங்கும் அவல நிலை தொடர்கிறது, உடல் நிலை சரியில்லாத காரணத்தால் சென்று வாங்குவதில் சிரமமும் அலைச்சலும் ஏற்படுகிறது. உடனடியாக இதை சரி செய்து வீட்டுக்கு வந்து பார்சல் கொடுக்கும் படி ஆணையிடுமாறு கேட்டு கொள்கிறேன்

Respected sir/Madam,

I am Dr. MAHENDRAN S the Proprietor of HESY-RA DENTAL CLINIC. My native place was Chinnaparavai, Paravai (west) - 621717 in perambalur District.

I have received a booking message from st courier and it was from HDFC bank perambalur. But still now the courier was not delivered yet. But they have sended a attempted delivery message and it was not truth. Because they didn't attempting...

Order Number: AWB No [protected] Chennai to Krishnagiri Tamilnadu

I did a courier from ST Courier Chennai dated Nov 30, 2023 and it has reached Krishnagiri on Dec 01, 2023 and showing as "Out of Delivery" for past 4 days.There is no contact number to reach out to them and nobody is responding .It is causing mental agony and torture to us and one parcel has been missed for international travel due to their poor service.

My parcel in courier office itself rat bited and damaged.i didn't collect my parcel. I left in office itself .damaged rat bited one how can I collect....

Not delivering to home address.thay r telling to collect in courier office .they don't keep parcel safely.my courier parcel in office itself rat bited. Very worst courier service in Nallampalli.just close the service. Don't blame and make fool to public.do or die.if can't do properly just close the service and keep quite

Product couriered from coimbatore to chennai location in ST courier. But they didn't delivered to customer. They are delaying for their personal reasons. I have tried to raise complaint throught customer care but they didn't resolve my issue. The product cost is 8 k. Even they are not giving the solution.
Delivery person : ijas bhai
Booking id: [protected]...

My parcel sent by store from Coimbatore on 27/11/23 still not delivered but tracking status updated as delivered on 28/11/2023. This is not fair to me and sender..
ST COURIER TIRUPUR HUB [protected]

Dear [Customer Service/Complaints Department],

I hope this message finds you well. I am writing to report a significant issue I encountered with the recent delivery service provided by ST Courier Service.

On November 17, 2023, I sent a parcel containing milk kova from Srivilliputhur to Coimbatore via your courier service. Unfortunately, despite the expected delivery date passing, the parcel was not received by the intended recipient. Upon visiting the nearby ST Courier office on November 22, 2023, I was informed that the milk kova had expired and was disposed of in the dustbin by your staff, without any proper notification or communication.

Furthermore, despite assurances from your staff that the refund for this mishandled parcel would be processed promptly, to date, I have not received any reimbursement. My attempts to contact your office via phone calls have been unsuccessful, as there has been no response or acknowledgment from your end.

I am deeply disappointed by the lack of professionalism and responsibility demonstrated by ST Courier Service in handling this matter. As a customer, I expect a certain standard of service and accountability, both of which were severely lacking in this instance.

I kindly request your immediate attention to this matter. I expect a full refund for the mishandled parcel in accordance with the assurances provided by your staff. Additionally, I urge you to review your procedures to prevent such incidents from occurring in the future and to ensure better customer service.

Please acknowledge the receipt of this complaint at your earliest convenience and provide an update on the status of the refund process.

I sincerely hope for a swift resolution to this matter.

Thank you for your attention to this concern.

Yours sincerely,
Rahulsankar S

My Tracking No [protected]

Since From yesterday 28/11/2023 the states showing on out Deliver
but still im not recive my parcel

My contact no :[protected]

Every Time Its Happing with Navalur OMR Brach ST Courier office i dont why they are not properly Delivering the consignment

[protected] this particular courier is missing and there is no any updates from Sankarankovil hub.I need proper explanation and proper update regarding my courier, why it is not delivered to concern person still now.Also they charge delivery fees and they don't deliver it in that particular place and asking customers to come and collect it from the hub.why can't they deliver it? I'm extremely disappointed with this ST courier service.

Out o[censored]tmost frustration writing this. Never ever seen such a pathetic courier service. My parcel AWB [protected] was supposed to get delivered yesterday but it has not and now it's going taken back to Chengalpattu. I've been trying to reach the numbers specified on the website where 3 numbers are switched off and the other 2 numbers are incorrect. What kind of a customer service is being rendered here.

If the numbers are switched off and is no longer for use why is it being updated on the system. Do customers look like fools ??

Numbers I've been trying to reach -

+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]

When you'll have any doubt in the address we are giving customer contact number to call and verify even that is not being done.

I even tried to cal the landline number[protected] even then no response. As such already the parcel is showing as undelivered- will ST courier take the responsibility for paying me the value of the parcel ??

Poor service to the core.

AWB NUMBER [protected]
Very poor ST COURIER OFFICE MY seller booking the courier From Chennai to Namakkal more than six days go on but they have no response and I call up on head office they didn't pick up calls. Very Worst company. The seller told Her lost the courier very Worst. I recommend don't to book this company choose another near good courier office and charges hight no problem we/Your need safe courier to reach on destination....

AWB NUMBER[protected]
Very poor ST COURIER OFFICE MY seller booking the courier From Chennai to Namakkal more than six days go on but they have no response and I call up on head office they didn't pick up calls. Very Worst company. The seller told Her lost the courier very Worst. I recommend don't to book this company choose another near good courier office If charges hight it's no problem we/Your need safe courier to reach on destination. I recommend to consumer department please take action and claim my product including delivery charges.

The AWB number [protected] parcel was not delivered. While enquiring about with coustomer service came to know the parcel was stolen.

The asked to submit the bil for making refund. Even after 4 months no response from the the. This is completely irritating from a reputed firm.

I have couriered a parcel on Nob-9th 2023 from Tiruppur to Coimbatore.Still now it has not delivered, if we call customer care and hub wise they are not responding properly.Kindly do the needful.

I am yet to receive my courier but it was returned with reason party shifted but I'm available at any time at the same residence.
Tracking number is [protected]

I have sent the courier to mayiladuthurai on 10.11.2023. Consignment No: [protected].. still the courier is not received and there is no responses form ST courier...
Mayiladuthurai ST courier person is not given any responses.. and I have tried to reach him on past 5 days...But there is no responses.. due to this we are totally annoyed and getting irritated.. Kindly cancel the ST Courier service... We don't want these kindly of worst courier service for public...