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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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J
Jp coorg
Dec 4, 2021
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Address: State bank of India, No.591, RN Chambers,Koramangala,3rd Block,Sarjapur Road, Bangalore, 560034 ( Jakkasandra Branch, Branch code 16213)

I have taken a car loan from SBI, Jakkasandra branch in August 2021. This branch has updated my EMI details incorrectly in their system on loan sanction date which has affected my Cibil score very badly from last 3 months. ECS debited from my account every month but Cibil report says I missed the payment for 3 months. I have raised 2 disputes from Cibil and still the EMI amount is reflecting incorrectly on Cibil report. They made me to suffer a lot from day one. I was continuously receiving the irregular charges message from SBI and same has been informed to branch manager through email. I have sent so many emails to this branch from September and I personally visited the branch to correct the mistake. They ran a new repayment schedule wherein the EMI amount is getting increased and they want me to pay the extra amount for their mistake. I have the valid agreement for loan and they cannot increase or revise the amount whenever they want.

Issue 1 : My Cibil report is showing missing payment from last 3 months even though ECS auto debited from my account and there is a completely data
mismatch in Cibil report like ROI, EMI amount, EMI Date, Late payment Etc. I also raised 2 disputes from Cibil and still the EMI amount is not
corrected.
Issue 2: My monthly EMI is 19, 923 as per the loan agreement but the EMI amount got increased when they ran the new repayment schedule and i was
asked to pay the extra amount to match the total or avoid the late payment fee. As per the agreement the EMI Date is given 04th of
everymonth and 1st month it was not auto debited on 04/08/2021 and i manually transferred the EMI amount on 06/08/2021 but again the
EMI auto debited on 10/08/2021, This is because they updated wrong EMI date in their system. I also paid extra Rs 600 upon the request of
this bank manager. They have taken 2050 as stamp charges and they charged me processing fee of Rs 3, 870 and they reversed Rs 2, 691 upon
my request. This is where the problem started and i started getting message from SBI stating your account is irregular.

I have reached all the higher levels in SBI including the nodal officer to fix this. Kindly help me to get this issue resolved. I have provided my loan details below and attached is the statement and new repayment schedule. I would really appreciate if you resolve this problem. Thank you so much for your help on this matter.

I have taken a car loan from SBI, Jakkasandra branch in August 2021. This branch has updated my EMI details incorrectly in their system on loan sanction date which has affected my Cibil score very badly from last 3 months. ECS debited from my account every month but Cibil report says I missed the payment for 3 months. I have raised 2 disputes from Cibil and still the EMI amount is reflecting incorrectly on Cibil report. They made me to suffer a lot from day one. I personally visited the branch to correct the mistake. I have the valid loan agreement and they cannot increase or revise the EMI amount whenever they want.

Issue 1 : My Cibil report is showing missing payment from last 3 months even though ECS auto debited from my account and there is a completely data
mismatch in Cibil report like ROI, EMI amount, EMI Date, Late payment Etc. I also raised 2 disputes from Cibil and still the EMI amount is not
corrected.
Issue 2: My monthly EMI is 19, 923 as per the loan agreement but the EMI amount got increased when they ran the new repayment schedule and i was
asked to pay the extra amount to match the total or avoid the late payment fee. As per the agreement the EMI Date is given 04th of
everymonth and 1st month it was not auto debited on 04/08/2021 and i manually transferred the EMI amount on 06/08/2021 but again the
EMI auto debited on 10/08/2021, This is because they updated wrong EMI date in their system. I also paid extra Rs 600 upon the request of
this bank manager. They have taken 2050 as stamp charges and they charged me processing fee of Rs 3, 870 and they reversed Rs 2, 691 upon
my request. This is where the problem started and i started getting message from SBI stating your account is irregular.

I have reached all the higher levels in SBI including the nodal officer to fix this. Kindly help me to get this issue resolved. I have provided my loan details below and attached is the statement and new repayment schedule. I would really appreciate if you resolve this problem. Thank you so much.

Name: Jayaprakash Madhava
SBI car loan A/C no: [protected]
IFSC code: SBIN0016213
Loan amount: 8, 20, 000/-
Emi: 19, 923 X 48 months
Rate of interest: 7.75%
Total payable amount:9, 56, 304
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    arabinda parida
    Dec 4, 2021
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    Address: SBI main branch, nayagarh- sbin000143, Naygarh

    Dear Sir, Money of an amount 40 thousand (two transactions of 20 thousand each) has been deducted from account bearing no. *******9030 on 01.12.2021 at 9.46PM and 02.12.2021 at 01.13AM. of IFSC: SBIN0000143. The manager in charge of the bank has been enquired but no satisfactory answer has come out towards refund of the money. Money has been given to some NGOs they said. Please help me and my family from a huge loss. I have not shared OTP/ ATM pin with anyone. Money has been deducted automatically.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Rohanv Vishwakarma
      Dec 3, 2021
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      Address: Bidar Karnataka India, Vidyanagar colony bidar

      I have deposited amount 5100 but atm
      Atm taken cash but not credited in my account
      So plz help me to refund my money in my account
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        jawaharmotors
        from Moradabad, Uttar Pradesh
        Dec 3, 2021
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        Address: Jawahar Motors, Delhi Road, Moradabad

        Sir,
        We deposited Rs.375000(Rupees Three Lakh Seventy-Five Thousand only) under Pradhan Mantri Garib Kalyan Yojna 2016 for four years on 29.03.2017 with State Bank of India, Main Branch, Moradabad under Application no.[protected].
        After the expiry of four year period on 29.03.2021, we visited several times to the office of branch manager to get back the refund but did not get any reply as to when we got a refund or any procedure to get the refund. He only tells us to contact him after fifteen days.
        Hence we in the most humble manner request you to take deemed fit action to enable us to get back a refund of our fund.
        Regards
        G.K.Kapoor
        Partner
        Jawahar Motors
        Delhi Road
        Moradabad
        Emil id:[protected]@gmail.com
        cell no.[protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          Aparna2001
          from Angul, Odisha
          Dec 3, 2021
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          I had done a prepaid mobile recharge on 30th Nov. 2021. It was cancelled by amazon and refund initiated on 1st Dec. 2021. Still I don't receive any refund from SBI. Please do something.
          My order id[protected]
          Refund reference no(RRN[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            N
            nurjamalsheikh451
            from Dhubri, Assam
            Dec 3, 2021
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            Address: PAKRIGURI, CHHOTOGUMA, GOLAKGANJ

            Though I didn't use my ATM card but I'm frequently receiving the message "Dear SBI customer, your transaction at POS 99999999 has been declined due to insufficient fund in your account."
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Kannuu
              from Kolkata, West Bengal
              Dec 3, 2021
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              Settlement takes place only once during the day but SBIcap is cheating by charging excessive exit charges for a script on the single day.
              Kindly intervene and stop the malpractice.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Dec 10, 2021
              Updated by Kannuu
              Still multiple times exit charges are levied for the same script for the same day and inspite of repeated e mails the matter is postponed saying that there were multiple settlements which is against law.I feel SEBI should step in to take action against this unfair practice and unfair means to make money,
              Dec 10, 2021
              Updated by Kannuu
              These are a few screenshots showing multiple charges and unreasonable DPC charges with no clarifications for the charge calculations since August 2021.Had repeatedly asked for the calculations but a standard reply is received everytime.

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                A
                ananya@19
                from Gauripur, Assam
                Dec 2, 2021
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                Sir,
                I have received a product from Amazon Shopping which I received in damaged condition. Amazon Shopping has initiated the refund on
                22 November, 2021 . Amazon gave me the refund reference number # ONUS20211118 but the State Bank of India has not credited my money.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dec 12, 2021
                Updated by ananya@19
                Why SBI has not credited my money yet?
                Dec 21, 2021
                Updated by ananya@19
                Sir, please refund my money.
                Dec 21, 2021
                Updated by ananya@19
                Sir, I have received a damaged non-returnable item from amazon on 15 November whose order ID is[protected] on 22 November, 2021 whose cost was Rs. 490. So, amazon has initiated a refund for me and the refund reference no. is ONUS20211118 to my bank SBI bank account, this refund is expected to be credited by 18 Nov, 2021. I have not received the refund of
                Rs. 490 yet from State Bank of India against refund reference no. ONUS20211118 initiated by Amazon. I have filed a complaint in ConsumerComplaints.in on 2nd December, 2021 against the same. I have also updated my comment on 12th December, 2021 regarding not getting the refund of the same . My complaint update status ID is 3058553. I have also updated my complaint today on 21st December, 2021. Sir, please refund my money.
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                  Siddalingayya Samshi Hiremath
                  from Bengaluru, Karnataka
                  Dec 2, 2021
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                  Address: State Bank of India IFSC: SBIN0017863 OPP: K.S.R.T.C. KUSHTAGI Dist: KOPPAL, KARNATAKA Pincode - 583277 Pho: 8536-267555 Email: [email protected]

                  State Bank of India
                  IFSC: SBIN0017863
                  OPPOSITE K.S.R.T.C.
                  KUSHTAGI
                  District: KOPPAL
                  State: KARNATAKA
                  Pincode - 583277
                  Phone:[protected]
                  Email: sbi.[protected]@sbi.co.in

                  Dear Sir/Madam,

                  I am Arundathi from Kushtagi Taluq, Koppal Dist, Karnataka State, studying Bcom LLB. I have applied for education loan in SBI kushtagi branch. They are not sanctioning the loan, simply they are giving some reasons like your loan is not approved still. I have been visiting the bank daily from last 6 months, they are saying that we have not received approval mail from head office. My admission to the second year will not happen, if I don't get this loan within December 4th 2021. Please help me on this issue and resolve the problem immediately. It should not happen to anyone in future.

                  Thanks,
                  Arundathi
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sudip Sinha 1976
                    from Kolkata, West Bengal
                    Dec 2, 2021
                    Resolved
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                    Resolved

                    Address: B22, Ananda Nagar. South Behala Road. Kolkata 700061

                    Dear Sir,
                    I am Sudip Sinha, a SBI simply save credit card holder. On 3rd. Nov. 2021 I submitted a Demand Draft chq. (No. 393968) of Rs.96183/- in favour of my SBI credit card account to clear my all outstanding.
                    On 7th. Nov. 2021. I got a message (Image – 1, attached) from SBI Credit card that the demand draft chq. (No. 393968) that I submitted for clearing purpose is invalid due to “CROSSING STAMP CANCELLATION”.
                    On 11th. Nov. 2021 I raised a request (Image – 2, attached) to SBI credit card for returning my original demand draft chq. (No. 393968). After several chase on 17th. Nov. 2021 they informed that, “Retrieval-Bounce-Cheque copy” is under process and status will be share be 23rd. Nov. 2021. (Image – 3, attached)
                    On 24th. Nov. 2021 SBI card informed me through mail that they have sent a Scan Copy of my Demand Draft Cheque (No. 393968) through Bluedart. (Image – 4, attached)
                    On 25th. Nov. 2021 I informed them through mail that I want my back my Original copy of Demand Draft Cheque (No. 393968). And also raised a complaint over phone (Image – 5 & Sound Track – 1 attached). They confirmed that within 1st. Dec. 2021 my issue will be resolved. Today is 2nd. Dec. 2021 and till now no action has been taken.
                    Due to above mentioned negligence and carelessness of SBI credit card I am being mentally and financially harassed. I have to pay more than Rs.9000/- extra this month and my family will suffer because of that.
                    I am Sudip Sinha, declaring that above mentioned information are true and I am expecting justice from the court.
                    Regards,
                    Sudip sinha.
                    Dec 2, 2021
                    Complaint marked as Resolved 
                    My complaint has not been resolved. No action has been taken till now.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dec 02, 2021
                    Updated by Sudip Sinha 1976
                    Till now may issue is not resolved. Please look into.
                    Dec 03, 2021
                    Updated by Sudip Sinha 1976
                    Till now my issue is not been resolved.
                    Dec 03, 2021
                    Updated by Sudip Sinha 1976
                    Till now no one from SBI card called me and the issue is not been resolved
                    Dec 03, 2021
                    Updated by Sudip Sinha 1976
                    I have received my demand draft today. The issue has been resolved.
                    Verified Support
                    Dec 03, 2021
                    State Bank of India [SBI] Customer Care's response
                    Dear Sudip, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your card details, for security reasons.
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                      G
                      ghanarajmaibam
                      from imphal, Manipur
                      Dec 2, 2021
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                      Website: amazon.in

                      I have ordered a product on amazon and returned it .The amazon product price is RS.1615.00 and order no. is[protected].They have refunded the amount on DATE[protected] but i didn't still get the refund in my bank account .Thhe refund reference number for the transaction is[protected].
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        T
                        Tajagna99
                        from Junagadh, Gujarat
                        Dec 2, 2021
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                        Address: 505, Gold star appartment, Zanzarda road, Opp. Jogi petrol pump, Near Eklavya public school

                        On 29.10.2021 unauthorized transaction of Rs.20, 000/- Done from my father's personal account.

                        Particulars:
                        [protected] Rupay WDL TXN @KO 1A7
                        [protected] OF NICT TECHNOLOGIES PVT AT 10521 DAU, RURAL BANKING, GIT, MUMBAI.

                        As this transaction is not initiated by us we want full refund of this amount.
                        Also we would like to know how this has happened and how to prevent such transaction in future.

                        Waiting for your prompt reply.

                        Thanks and Regards
                        Tajagna
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          SBI Bank customer 9883323658
                          from Guwahati, Assam
                          Dec 2, 2021
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                          Address: Iny

                          Sbi account details are given below name of the week of devices allowed
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dec 02, 2021
                          Updated by SBI Bank customer 9883323658
                          SBI
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                            SBI Bank customer 9883323658
                            from Guwahati, Assam
                            Dec 2, 2021
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                            My card block online user name customer service number
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              V
                              vishalyadav88
                              from Delhi, Delhi
                              Dec 2, 2021
                              Resolved
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                              Resolved

                              I purchased a product from amazon on 16 november 2021 of amount 499 and returned on 20 november 2021 . i made 469 rupees payement online using my sbi debit card and 30 rupees from amazon pay balance but not received my refund for bank payment of rupees 469 and amazon intiated refund also gave Refund reference number VMRNJHSG0000KVJYQAIA
                              Dec 9, 2021
                              Complaint marked as Resolved 
                              00
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dec 04, 2021
                              Updated by vishalyadav88
                              status of my refund
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                                D
                                dev harry
                                Dec 1, 2021
                                Resolved
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                                Resolved

                                I have order two product from brandfactory.com
                                Order date-15 nov 2021.
                                Order no-813688.
                                Total amount-4018 rupees.
                                I returned this two product amount =1768 rupees are refund by brand factory of my one product .
                                Refund amt bank reference number is =[protected].
                                Mechant transaction ID= 813688.
                                Date of refund initiated-23 nov 2021 .
                                But refund amount not reflect my bank account.
                                I m attached order detail and refund detailed in image.
                                Dec 1, 2021
                                Complaint marked as Resolved 
                                Complaint not resolved
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dec 01, 2021
                                Updated by dev harry
                                My complaints not resolved
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                                  B
                                  Badari Nath
                                  Dec 1, 2021
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                                  Dear Sir/Madam,

                                  I am an SBI Customer. I had 10rupee coins worth of Rs.1000/-. I had repeatedly tried to exchange 10 rupee coins into notes from all the SBI branches in machilipatnam, Krishna dt, Andhra Pradesh, including Main branch in Machilipatnam.
                                  All the branches refused to exchange. I would like to complaint in this regard.
                                  Kindly look into this matter and please get it exchanged.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Muskanpatidar1122
                                    from Indore, Madhya Pradesh
                                    Dec 1, 2021
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                                    Yesterday i called customer care as i wanted to generate pin to my new debit card and the call got invalid after two minutes. I was about to call again and another number called me registered on truecaller as sbi customer care so i answered and told them about my query they pretended to be the customer care whereas they were not and something led to another and i got scammed they made me install anydesk and i got cheated and lost 25000 rupees via debit card which i generated the same day
                                    As soon as i got the debit msg from my bank i blocked my all means of internet banking and debit card and reported a complaint with cyber crime portal. Please tell me what can i do to get my money back?
                                    If you can guide me through this mail me at [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      J
                                      Jamini kanta Kar
                                      Nov 30, 2021
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                                      Address: Qrs No 2RB-5, expressway Colony Unit-8, Bhubaneswar. Odisha

                                      Rs 9.44 has been taken away from my SB account towards DOM charges without any notice. This is highly objectionable and liable for criminal action. You the SBI is just a trusty of my wealth. Please let me know what is this.
                                      Jamini kar
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Shubhamdubey807
                                        from Virar, Maharashtra
                                        Nov 30, 2021
                                        Resolved
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                                        Resolved

                                        Hello,

                                        I have applied for a credit card via SBI branch employee of Virar west. My card got declined due to unknown reasons. But after that I'm getting several mails of credit card applications . I have only applied once but ther are about 7-8 different application numbers. I haven't applied this many times. I tried to reach SBI virar west branch department of credit card they didn't had any sort of proper solutions. This is not the way to treat your customers. I nees to know how is it possible that so much of applications without my consent.
                                        Jan 6, 2022
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 30, 2021
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Shubham, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 779643.
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