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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 314

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R
rakeshswain
from Bengaluru, Karnataka
Oct 12, 2019
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Dear sir,

A refund of 4048 rupees was successfully processed on 5 oct 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    mdubed79
    from Mumbai, Maharashtra
    Oct 11, 2019
    Resolved
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    Resolved

    Address: Deodurg, RAICHUR, 584111

    I cancel the product on amazon website and they initiate my refund amount of rs 50 (Reference no:[protected]
    Rs 339+69 (Ref no:[protected]
    Rs 226 (Ref no:[protected]
    Since from week am trying and visiting sbi branch, they are not giving any response. I tried customer care of sbi call they are also not giving any response...
    Amazon representives are telling that they hv sent the all amount and initiate the refund now its bank work to credit that amount on your account... Am frustrating to these responses.. Sbi blaming the amazon they should add that amount directly
    Oct 25, 2019
    Complaint marked as Resolved 
    i got money back
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      G
      Gauravgupta1999
      from Mumbai, Maharashtra
      Oct 11, 2019
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      To,
      The chief branch manager
      State bank of india
      Main branch

      Subject: charge dispute "refund never processed"

      Dear sir
      My account number is [protected] and name is gaurav gupta. I have purchased an item from amazon online shopping site and done payment through my visa debit vard on 1 october 2019 but i cancelled the item immediately due to some reason but that amount of rs 13399 not issued by the sbi bank service.
      A refund of rs 13399 rupees was successfully processed on 01 october 2019 to my account by the amazon india online shopping site but this amount should have been credited to my sbi account by now, but i have not received the refund till now 10days already over.

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.

      I have confirmed with amazon and they have successfully processed the refund on 1 october 2019 at 8:54pm. They provide me the reference id of the transaction - 281377

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        P
        pinkyjoshi
        from Pune, Maharashtra
        Oct 11, 2019
        Resolved
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        Resolved

        Dear sir
        I have account in state bank of india bank detail as below
        Name : jitendra bagora
        Branch kankroli rajsamand, rajasthan branch code 31211

        Name: jitendra bagora
        A/c no: [protected]
        Ifs code : sbin0031211
        Std code 02952
        Phone number - 220011
        Email id sbi.[protected]@sbi.co.in
        Address - kankroli
        Distt. Rajsamand
        Pincode :313324

        Sbi directly auto close my account and my avilable balance amt rs14953 hold by sbi last 30 days i am continue folloe manager mr nihal singh mobile no [protected] and i complaint without reason why you close my account which open in aug 2018 and you close aug 2019 without any intimation when i follow then they said for kyc but i personally submit kyc and after kyc i get account no and atm and passbok.

        Now i said refund my balance amt but no one helping and refund my amt i already share my other bank detail

        My mobile no [protected]
        Oct 15, 2019
        Complaint marked as Resolved 
        after complaint today i received neft to my other account which i am continue follow sbi so today they neft and i received my fund which blocked from long time
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Oct 15, 2019
        Updated by pinkyjoshi
        sir
        thanks for your support and today i received neft
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          T
          tarasingh sohi
          from Shimla, Himachal Pradesh
          Oct 11, 2019
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          Address: Jakhal road patran disst Patiala Punjab, 147105

          Dear i am have an ac with sbi no [protected] with branch patran in disst patiala punjab ideposit a cheque of rs fifty thousand on dated 7/10/2019 but the bank send my my cheque on dated 10/10/19 it's violation of rbi guidelines my cheque was a local cheque on technical ground my cheque is made bounce bank deducted rs 177from my ac it's also a serious violation of rbi guidelines please take action on guilty official of the bank
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Oct 11, 2019
          Updated by tarasingh sohi
          Please take action
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            S
            Subhalakshmi Haribabu
            from Bengaluru, Karnataka
            Oct 11, 2019
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            Address: 3rd Floor, Trupthi Complex, #25, 4th Cross, Amarjyoti Layout,, 560094

            I have already applied for cc and sbi now called me to say that my request is approved. Now as per the approval, i will get a new platinum card and the overall credit limit in my old card will be split into 2 cards and they asked for the bifurcation that i wanted. But the one who did my cc verification and collected all details mentioned that a new credit limit will be given. After which they started asking for my confirmation and i had to cut the call.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              L
              Laadla
              from Noida, Uttar Pradesh
              Oct 11, 2019
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              Address: Jaswantnagar etawah, 206245
              Website: State bank of india

              I ordered a racquet on 31 july in amazon but due to some reasons i had to cancel it and after cancellation amazon gave me refund reference number 611103
              And but till now the amount has not reflected in my account and now bank is claiming that any type of refund we didn't get so you need to talk to amazon so sir/ma'am please help me to get my money in my account
              +1 photos
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                R
                rsbanjare
                from Shahpur, Gujarat
                Oct 11, 2019
                Resolved
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                Address: Surat, Gujarat

                Dear sir

                A refund of 419 rupees was successfully processed on 03 oct 2019 to my account by amazone. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                I have called the state bank of india customer service but nobody has replied or resolved the problem. No action is being taken

                I have confirmed with amazon and they have successfully processed the refund

                kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                my refund referance number[[protected]]
                my account no is [protected]
                +1 photos
                Oct 11, 2019
                Complaint marked as Resolved 
                Complain resolve
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  akshay dhomase
                  from Mumbai, Maharashtra
                  Oct 11, 2019
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                  Address: Thane, Maharashtra, 421204

                  I have applied for fbb sbi credit card before 1 month, till date i have not received my card, card was undelivered twice instead of i have given my full address and contact no also, i didn't received card and you generated bill for that card... This is such a worst thing. I got message for bill pay which is undelivered. I don't want to take this card now.. Just want to close it.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    nitish550
                    from Delhi, Delhi
                    Oct 11, 2019
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                    Address: Greator noida west g1008 galaxy vega, Gautam Buddh Nagar, Uttar Pradesh, 201306

                    Dear concern plz update my current residentiol adress. I have already attached in soft copy my adress proof this my card no [protected].

                    Dear nitish kumar singh your request[protected] for residence address change will be processed post receipt of kyc documents. Pls upload self-attested current residence proof within 4 days at https://www.sbicard.com/trackSR or e-mail us at [protected]@sbicard.com from registered mail id, mentioning registered mob no.in subject line.in case your kyc docs don't carry your current address, pls visit https://www.sbicard.com/ADClist. for details to get the same done
                    Regards
                    Nitish singh
                    [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      Soumyasu
                      from Mumbai, Maharashtra
                      Oct 11, 2019
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                      charge distribute form regarding my refund money

                      Dear sir

                      A refund of 427 rupees was successfully processed on 29 sep.2019 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                      I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved...
                      +1 photos
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                      A
                      abhinandan kaur
                      from Delhi, Delhi
                      Oct 10, 2019
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                      Address: 25 a gali no 14 Vikas vihar chander vihar, 110041

                      I had a some loan on my Tata Sbi card which I had closed by 29 ausust but still they’re charged interest on my card I called in customer care for close my all loan on August which I already paid I want to close my card because customer care all the executives are unprofessionals and no buddy knows the terms and conditions I have 4 loans on this but the only close one loan another loan still there after the all payment done [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        Siddhartha Panigrahi
                        from Hyderabad, Telangana
                        Oct 10, 2019
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                        Address: Motiganj Evening Branch Near Gadgadia chak., Balasore, Odisha

                        Dear sir

                        A refund of 549 rupees was successfully processed on 30th October 2019 to my account by amazon with a confirmed message which I have attached below. This amount should have been credited to my sbi account by now, but I have not received the refund till now.

                        I have called the state bank of india customer service as stated by amazon but there was zero help from their end and also emailed the state bank of india home branch all the details many times including the refund reference number but nobody has replied or resolved the problem. No action is being taken.

                        I have confirmed with amazon and they have successfully processed the refund.Refund reference no is 285799.

                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund and refund it ASAP.

                        Thanks,
                        Siddhartha Panigrahi(Account Holder)
                        Branch Details-IFSC Code: SBIN0006933
                        MICR Code:[protected]
                        Branch Code‎: ‎006933
                        Motiganj evening branch
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Oct 11, 2019
                        Updated by Siddhartha Panigrahi
                        There is no response from your end yet.
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                          J
                          Jude Sunil
                          from Sivagiri, Tamil Nadu
                          Oct 10, 2019
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                          Such a worse Customer care company and that too there is a team called Customer services Head team. the complaint lodged was in February and no response from them until you initiate a mail yourself. Everytime they dont document mail and start afresh and call to Phone number which is obsolete form 2007 onwards. they dont update new number at all.

                          Worst is that they arent looking to help customer who is willing to close the account for no fault of mine, still harass them and give a settlement of 18000/- as one shot. i have clearly told them i have made multiple final settlement payments to their AUTHORIZED AGENTS still it is not updated yet again the wanted to harass me with one more heavy charge. 7500 for settlement and 9099 for CIBIL cleareance. See how pathetic SBI has become..

                          my request is to everyone is PLEASE PLEASE AVOID THIS BANK. When I ask for higher official details they go hide until you get frustrate and Initiate another mail.

                          painful.
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                            G
                            GarimaSingh15
                            from Hyderabad, Telangana
                            Oct 10, 2019
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                            Hello,

                            I have ordered one Nokia 150 Mobile phone from Amazon on 28th September 2019 but due to some issues I have to cancel my order. And I have cancelled it on the same day that is 28th September 2019. Still I haven't received the refund amount of Rs.1920 in my SBI Account. My Reference no. which was provided by Amazon is 135669.

                            So may you please pay some attention to this matter and do the needful.

                            Thank you.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              P
                              Pratik majhi
                              from Mumbai, Maharashtra
                              Oct 10, 2019
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                              Address: Thokar, Nalasahi,banibinayak club, Near bhagabata ghara, 759020

                              I pay through amazon pay upi transaction in oct 3 to sarita samal. 300 ruppes debited from my account but still it showing pending status. No one can solve my case neither sbi customer care nor amazon. Amazon say that they reverse the transaction but it pending by bank. But bank says we can not do anything.
                              And customer care angry upon me whatever am i call
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Oct 10, 2019
                              Updated by Pratik majhi
                              I pay through amazon pay upi transaction in oct 3 to sarita samal . 300 ruppes debited from my account but still it showing pending status.no one can solve my case neither sbi customer care nor amazon.amazon say that they reverse the transaction but it pending by bank. but bank says we can not do anything.
                              and customer care angry upon me whatever am i call my bank reference id is[protected]
                              though bank reference id generated but customer care says they can not do any thing

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                                N
                                Naba Gopal Sinha
                                from Kolkata, West Bengal
                                Oct 10, 2019
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                                Address: Burdwan, 713102

                                Dear team,
                                Since a pretty long time till date a sum of rs.295/-has been continuously deducting since 12th july, 2019, from my savings a/c, standing with sbi, by means of ecs bouncing charges pertaining to bajaj finance services against loan a/c no.4f1phtea085404, the relevant charges had been deducted from my a/c in due course earlier. Surprising enough that the loan was taken from the said financial institution in the month of february of this year, the ecs bouncing charges during this period has already been deducted from the relevant savings a/c but the sum is being still deducted from the year 2018-???
                                You are, fervently, requested to please stop payment of the said sum and reimburse the same into my said a/c as cited above immediately.
                                The relevant bank statement is annexed herewith as an equipped reference.
                                Your co-operation to this corollary is earnestly solicited.
                                Thanking you.
                                Yours faithfully,
                                Dated burdwan, 10th oct., 2019
                                Contact no. [protected] naba gopal sinha
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Bipin pathak
                                  from Noida, Uttar Pradesh
                                  Oct 10, 2019
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                                  Hi,
                                  I have sbi credit card in which i am not able to make payments due to my personal problem, but i will make payments regular basis by next month.
                                  I am receiving calls from collection team and i have already told that right now i am not able to make payments. But they force me and abuse me to make payment right now or do paytm on there personal number.
                                  And threat me that if not make payments right now they will calls my relatives.
                                  One of them already called my relative and talking abusing language.
                                  Please provide me the needful solution as soon as possible.
                                  I have already escalate this by credit card support team but not getting solution.

                                  Thanks and regards
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Varunmittal02
                                    from Indore, Madhya Pradesh
                                    Oct 10, 2019
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                                    Address: Malhargunj, Indore, Madhya Pradesh, 452002

                                    Dear sir,

                                    I was charged twice rs.125 at the same toll at negadiya toll plaza yesterday. My account number is [protected] aaa40. My car no mp09cy8619. I received the message on 12.23 pm and again on 12.29 pm whereas i was i didn't go to the toll. I think it is done by mistake.

                                    So please credit rs.125 in my account immediately.

                                    Hoping for the immediate response

                                    Thanks
                                    +1 photos
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                                      Bipin pathak
                                      from Noida, Uttar Pradesh
                                      Oct 10, 2019
                                      Resolved
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                                      Resolved

                                      Hi,
                                      I have sbi credit card in which i am not able to make payments due to my personal problem, but i will make payments regular basis by next month.
                                      I am receiving calls from collection team and i have already told that right now i am not able to make payments. But they force me and abuse me to make payment right now or do paytm on there personal number.
                                      And threat me that if not make payments right now they will calls my relatives.
                                      One of them already called my relative and talking abusing language.
                                      Please provide me the needful solution as soon as possible.

                                      I have already escalate this by credit card support team but not getting solution.

                                      Thanks and regards
                                      Oct 10, 2019
                                      Complaint marked as Resolved 
                                      There is no any step taken for this complaints. But this is seems to be resolved automatically. I am shocked to seem this is gone mark as complate.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Oct 10, 2019
                                      Updated by Bipin pathak
                                      There is no step taken from the company regarding this issue, then how they can say this has been RESOLVED
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